Swiss-Garden Hotel & Residences, Genting Highlands

Hotels
8.2
/10
Very Good
880 reviews

What Guests Say About Their Stay

Room Space (42)
Bedroom (36)
Hotel Area (33)
Staff Friendliness (31)
Quin h.
10.0
/ 10
Cool, comfortable, and peaceful, with great facilities. The hotel is neat and clean, and both the rooms and apartments are beautiful. The price is affordable. Highly recommended!
A***f
9.7
/ 10
The staffs were really friendly. The room, for residence, was comfortable. It contained a washer machine, a single-bed room and a wider room with queen size bed with a living room, 2 toilets and a kitchen. Perfect for a family holiday
Otto Y.
9.7
/ 10
We stayed at this hotel on 25th October. This is our first time visiting Genting area, and it was very nice to stay here. We enjoyed our stay where the hotel room was very clean and surrounded by beautiful panoramic nature pictures. We will definitely come back when we are here on our next visit.
Faiz K.
9.7
/ 10
The hotel is very nice and spacious. Not to mention the room is very clean
Venty
9.7
/ 10
Awesome place to stay! Close to tourist attractions such as Strawberry Garden, Awana Cable Car, First World Plaza etc. Also there’s alot of kedai / cafe nearby (starbucks), 24 hours convenient store (7 eleven) in front of the hotel and Petrol gas station. Easy and fast check in process, clean room, friendly staff and good ambience.
In the Area
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Windmill Upon Hills, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

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This accommodation offers:
Outdoor heated pool
Darts
Squash
Game room
Children play area
Children pool
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Swiss-Garden Hotel & Residences, Genting Highlands is a hotel in a good neighborhood, which is located at Gohtong Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Garden Hotel & Residences, Genting Highlands

Windmill Upon Hills, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
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Lobby Swiss-Garden Hotel & Residences, Genting Highlands
Lobby 2 Swiss-Garden Hotel & Residences, Genting Highlands

Discover More About Swiss-Garden Hotel & Residences, Genting Highlands

Overview of Swiss-Garden Hotel & Residences, Genting Highlands

Swiss-Garden Hotel & Residences, Genting Highlands offers a charming retreat nestled in the Genting Highlands, known for its cool climate and entertainment options. The hotel boasts a modern design with comfortable furnishings, creating a relaxed and inviting atmosphere. The surrounding neighbourhood is vibrant, with easy access to casinos, theme parks, and shopping outlets. Public transport options are readily available, making it easy to explore the wider Genting Highlands area. Swiss-Garden Hotel & Residences, Genting Highlands distinguishes itself through its blend of comfort, affordability, and convenient location, making it an ideal base for exploring the region.

Swiss-Garden Hotel & Residences, Genting Highlands

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Swiss-Garden Hotel & Residences, Genting Highlands Facilities

Featuring 370 rooms in total, Swiss-Garden Hotel & Residences, Genting Highlands offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and family-friendly facilities, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups will find the communal areas perfect for socialising, and leisure travellers can relax and unwind in the comfortable surroundings.

The accommodation provides a range of facilities and amenities for guests, including .

Rooms are designed for comfort, featuring high-speed Wi-Fi, ergonomic workspaces, plush bedding, and modern bathrooms. In-room conveniences include tea and coffee making facilities, and entertainment systems.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Swiss-Garden Hotel & Residences, Genting Highlands

Expect a vibrant yet relaxed ambience at Swiss-Garden Hotel & Residences, Genting Highlands. Mornings are typically quiet, with guests enjoying breakfast or preparing for a day of exploring. Evenings are more social, with people gathering in the common areas to unwind. While specific tours may vary, the hotel staff can often provide information on local attractions and activities. When checking in, be prepared to show your identification and booking confirmation. It's always a good idea to be mindful of noise levels, especially during late hours, and to respect the local customs and traditions.

How to Get to Swiss-Garden Hotel & Residences, Genting Highlands

The nearest major international airport is located approximately an hour and a half away by car. From the airport, you can take a taxi or arrange for a private transfer to Swiss-Garden Hotel & Residences, Genting Highlands. There are also affordable bus connections to the city centre, from where you can connect to Genting Highlands. The journey from the city centre to the hotel takes around 30-60 minutes by taxi, depending on traffic conditions.

Food Near Swiss-Garden Hotel & Residences, Genting Highlands

While Swiss-Garden Hotel & Residences, Genting Highlands may offer breakfast options, there are also plenty of dining choices nearby. You can find several cafs and restaurants within walking distance, offering a range of cuisines from local Malaysian fare to international dishes. For budget-friendly options, check out the local hawker stalls and convenience stores. Be sure to try local delicacies such as Nasi Lemak or Char Kway Teow. Mid-range restaurants offer a more comfortable dining experience with a wider selection of dishes.

Things to Do Around Swiss-Garden Hotel & Residences, Genting Highlands

The Genting Highlands area offers a variety of attractions and activities. Visit a nearby theme park for a day of thrilling rides and entertainment. Explore a historic temple nestled in the hills, offering stunning views of the surrounding landscape. A lively night market provides a taste of local culture and cuisine. For a more relaxed experience, take a stroll through a riverside park. A one-day walkable highlights itinerary could include a visit to a key landmark, followed by an afternoon of shopping and dining. A two-day extended stay could include a day trip to a nearby attraction and an evening of entertainment at a local casino.

Why Swiss-Garden Hotel & Residences, Genting Highlands is Popular Among Travellers

Swiss-Garden Hotel & Residences, Genting Highlands is popular among travellers for its affordability, convenient location, and comfortable accommodations. Repeat visitors often appreciate the friendly staff, clean rooms, and easy access to local attractions. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring the Genting Highlands area.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view for the best experience. Pack light clothing suitable for the cool climate, as well as a light jacket or sweater for the evenings. Be sure to bring a universal adapter for your electronic devices. It's always a good idea to learn a few basic phrases in Malay, although English is widely spoken. Be mindful of local customs and traditions, and dress modestly when visiting religious sites.

Best Time to Stay at Swiss-Garden Hotel & Residences, Genting Highlands

The best time to stay at Swiss-Garden Hotel & Residences, Genting Highlands depends on your preferences. The peak season is during school holidays and weekends, when the area is bustling with activity. The off-peak season offers quieter surroundings and lower prices. The weather in Genting Highlands is generally cool and pleasant year-round, although it can be rainy at times. Consider planning your visit around local events and festivals for a unique cultural experience. Budget-conscious travellers may prefer to visit during the quieter times of year, when accommodation prices are typically lower.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Swiss-Garden Hotel & Residences, Genting Highlands

Swimming Pool Swiss-Garden Hotel & Residences, Genting Highlands
Swimming Pool
Entertainment Facility Swiss-Garden Hotel & Residences, Genting Highlands
Entertainment Facility
Fitness Center Swiss-Garden Hotel & Residences, Genting Highlands
Fitness Center
Functional Hall Swiss-Garden Hotel & Residences, Genting Highlands
Functional Hall
Common Space Swiss-Garden Hotel & Residences, Genting Highlands
Common Space

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Money changer
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Outdoor heated pool
  • Sauna

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Food and Drinks

  • Cafe
  • Continental breakfast
  • Dining area

Sports and Recreations

  • Darts
  • Game room
  • Squash

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Swiss-Garden Hotel & Residences, Genting Highlands

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Note: From September 1, 2017 all foreign guests may be levied a Tourism Tax of MYR 10.00 per room/per night. Some of Hotel facilities as below are Close until further notice: 1. Indoor Gym 2. Sauna
In line with the latest directive from the Government, please note that our hotels are now open for staycations or for any other travel purposes, and; our Food & Beverage outlets are allowed to have dine-in guests. To comply with this regulation, all guests checking-in are required to provide proof of full vaccination via the MySejahtera Digital Certification. Guests visiting the hotels are required to scan the MySejahtera QR code at the entrance, prior to entry for contact tracing purposes. We urge that you download the MySejahtera mobile app before your arrival, for your convenience.
Mandatory parking fee per car per entry chargeable at RM3.00 for our in house guest effective from 1st August 2024
The swimming pool will be closed for cleaning and maintenance every Monday, Wednesday, and Friday from 12:00 PM to 3:00 PM.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Garden Hotel & Residences, Genting Highlands
370
Another facilities in Swiss-Garden Hotel & Residences, Genting Highlands
Parking, Elevator, Restaurant, Breakfast restaurant, Dinner restaurant

Frequently asked question in Swiss-Garden Hotel & Residences, Genting Highlands

Does the Swiss-Garden Hotel & Residences, Genting Highlands provide a late check-out?
Yes, the Swiss-Garden Hotel & Residences, Genting Highlands offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as it may incur additional charges. It's always a good idea to confirm the availability of late check-out with the hotel reception upon arrival or during your stay to ensure a smooth and enjoyable experience.
Does the hotel provide early check-ins?
Yes, Swiss-Garden Hotel & Residences, Genting Highlands, offers early check-in options subject to room availability. If you wish to check in early, it is recommended to contact the hotel directly prior to your arrival to confirm availability and any potential additional charges. Please note that early check-in cannot be guaranteed and is dependent on the hotel's occupancy levels at the time of your request.
Is the Swiss-Garden Hotel & Residences, Genting Highlands pet-friendly?
The Swiss-Garden Hotel & Residences, Genting Highlands does not allow pets. Guests are advised to make alternative arrangements for their pets before planning their stay at the hotel.
What is the cancellation policies?
The cancellation policies for Swiss-Garden Hotel & Residences, Genting Highlands, may vary depending on the type of booking and the rate plan selected. Generally, most bookings allow for free cancellation if done within a specified period before the check-in date. However, some promotional or non-refundable rates may not offer free cancellation. To ensure you have the most accurate information, please review the specific cancellation policy associated with your booking during the reservation process on Traveloka. This will provide you with detailed terms and conditions, including any applicable fees or deadlines for cancellations.
Does the hotel provide a car park?
Yes, Swiss-Garden Hotel & Residences, Genting Highlands provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay.
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More Reviews from Other Guests in Swiss-Garden Hotel & Residences, Genting Highlands

8.4
Very Good
From 754 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Swiss-Garden Hotel & Residences, Genting Highlands
All
Bedroom (37)
Room Space (32)
Bathroom (32)
Hotel Area (31)
Staff Friendliness (30)
Ambiance (27)
Surroundings (25)
Taste (23)
Family Friendly (21)
Accessibility (20)
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Most Recent
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Traveler Reviews Swiss-Garden Hotel & Residences, Genting Highlands

Number of reviews per page
20
40
Customer reviews
Jesi B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Tasty breakfast. Comfort place. Will be back again.
Find this review helpful?
Profile Picture
Quin h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Cool, comfortable, and peaceful, with great facilities. The hotel is neat and clean, and both the rooms and apartments are beautiful. The price is affordable. Highly recommended!
Find this review helpful?
SITI R. B. A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good.. Nice place to stay with family.. Food 👍
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
1) Clean room, spacious, best view 2) Breakfast best 3) No need to pay parking 1) No hot water at the sink 2) Thin wall, noisy outside
1 people find it helpful
Mohd N. B. M. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Overall, I'm satisfied. Great location and variety of breakfast.
Find this review helpful?
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The staffs were really friendly. The room, for residence, was comfortable. It contained a washer machine, a single-bed room and a wider room with queen size bed with a living room, 2 toilets and a kitchen. Perfect for a family holiday
Find this review helpful?
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel ambiance is great, the check-in staff are friendly, helpful, and responsive, the rooms are clean, the ambiance is pleasant, and the breakfast is varied and delicious. Awesome.
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1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Clean hotel, spacious rooms and quiet atmosphere.
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2 people find it helpful
s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
when we arrived at the hotel, the FO was crowded with people checking in and checking out but it didn't take long for us to get a room. for the room everything was ok except that the bathroom lacked hangers to hang clothes. there was only a rail to hang towels. and there was no place to put a toothbrush so it was just placed on the edge of the sink. but hot water etc. were ok. for breakfast it was really ok even though the variants weren't that many but all the tastes were delicious. everyday there was nasi lemak with changing side dishes on day 1 chicken curry, day 2 fried chicken, day 3 chicken cooked in curry again then dimsum, the egg station was also quite complete until there were half-cooked boiled eggs too. around the hotel there was a local food area that could be reached by a short walk. 10 minutes by grab to Genting premium outlet / sky awana. it's just that getting a grab took a little time but it was still ok except that the grab driver had to be informed if you were staying at Swiss Garden (the grab driver always went to the hotel next door because the pick-up point was close)
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
When the child's suitcase lock couldn't be opened, I asked the staff for help, it was very fast even though I was in the apartment. Overall it's very good. Very spacious for 2 adults and 2 kids. Clean.
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2 people find it helpful
Eva T. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I would like to come back here again and stay at this hotel. All hotel staff very welcome.
1 people find it helpful
Agnes T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 19 week(s) ago
Stayed 3 nights in 2 bedrooms apartment. I was bitten by bed bugs the last night when I slept on the other bedroom. A few bugs were spotted on the bed itself. Surprisingly my kids didn’t get bitten while sleeping for the 1st 2 nights. Apart from this incident, a good stay with the availability of washer within the apartment and accessible to foods/convenience stores within short walking distance.
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n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Delicious food..clean hotel..can repeat
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1 people find it helpful
Tinjarti S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
This is our first time staying at Swiss Garden Hotel. The hotel is still quite new. It is clean and the environment is quite good for us to find food outside and it is also close. Recommended..
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2 people find it helpful
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Edi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
the room is quite clean. but access to the swimming pool is a bit far. because you have to move the elevator up. because it is combined with an apartment I was given a room at the end. so it's a bit spooky. quiet atmosphere
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1 people find it helpful
E***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 25 week(s) ago
stayed for 2 days but booked from 2 platforms, the first receptionist's room info wasn't on my booking list, I almost had trouble contacting Traveloka, but after checking with their partner, it was there, this is terrible, they even used the info, why book with different people, change plans, it's up to me, then they used the info because we booked for 2 days from different places, we had to check in twice, meanwhile my friend said it wasn't necessary, very disappointing!!
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3 people find it helpful
lessy
icon-origin-TRAVELOKA
8.3
/10
Reviewed 25 week(s) ago
said it's really good no... but it's quite good.. .the food is quite varied. it's just that the lobby smells a bit of urine
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agnes s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
I enjoyed the morning view from my room. Great experience.
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NORHAMERA A. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
I've been staying in the Genting area, but this hotel is recommended for travelers and families too.
1 people find it helpful
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Budi S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Given a towel that was no longer suitable, complained in the middle of the night to the receptionist, it was immediately acted on quickly and replaced.. the child's pillow was left behind but the hotel didn't call to remind me, I only realized it when I was already in KL that night, calls to the Swiss Garden Hotel were not answered.. hopefully it is still stored properly.. I will come and pick it up tomorrow.. please call me at the number I listed.
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3 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Swiss-Garden Hotel & Residences, Genting Highlands

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 754 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Swiss-Garden Hotel & Residences, Genting Highlands
All
Bedroom (37)
Room Space (32)
Bathroom (32)
Hotel Area (31)
Staff Friendliness (30)
Ambiance (27)
Surroundings (25)
Taste (23)
Family Friendly (21)
Accessibility (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Garden Hotel & Residences, Genting Highlands

Number of reviews per page
20
40
Customer reviews
Jesi B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Tasty breakfast. Comfort place. Will be back again.
Find this review helpful?
Profile Picture
Quin h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Cool, comfortable, and peaceful, with great facilities. The hotel is neat and clean, and both the rooms and apartments are beautiful. The price is affordable. Highly recommended!
Find this review helpful?
SITI R. B. A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good.. Nice place to stay with family.. Food 👍
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
1) Clean room, spacious, best view 2) Breakfast best 3) No need to pay parking 1) No hot water at the sink 2) Thin wall, noisy outside
1 people find it helpful
Mohd N. B. M. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Overall, I'm satisfied. Great location and variety of breakfast.
Find this review helpful?
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The staffs were really friendly. The room, for residence, was comfortable. It contained a washer machine, a single-bed room and a wider room with queen size bed with a living room, 2 toilets and a kitchen. Perfect for a family holiday
Find this review helpful?
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel ambiance is great, the check-in staff are friendly, helpful, and responsive, the rooms are clean, the ambiance is pleasant, and the breakfast is varied and delicious. Awesome.
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1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Clean hotel, spacious rooms and quiet atmosphere.
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2 people find it helpful
s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
when we arrived at the hotel, the FO was crowded with people checking in and checking out but it didn't take long for us to get a room. for the room everything was ok except that the bathroom lacked hangers to hang clothes. there was only a rail to hang towels. and there was no place to put a toothbrush so it was just placed on the edge of the sink. but hot water etc. were ok. for breakfast it was really ok even though the variants weren't that many but all the tastes were delicious. everyday there was nasi lemak with changing side dishes on day 1 chicken curry, day 2 fried chicken, day 3 chicken cooked in curry again then dimsum, the egg station was also quite complete until there were half-cooked boiled eggs too. around the hotel there was a local food area that could be reached by a short walk. 10 minutes by grab to Genting premium outlet / sky awana. it's just that getting a grab took a little time but it was still ok except that the grab driver had to be informed if you were staying at Swiss Garden (the grab driver always went to the hotel next door because the pick-up point was close)
Read More
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
When the child's suitcase lock couldn't be opened, I asked the staff for help, it was very fast even though I was in the apartment. Overall it's very good. Very spacious for 2 adults and 2 kids. Clean.
Translated by Google Icon
See original
2 people find it helpful
Eva T. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I would like to come back here again and stay at this hotel. All hotel staff very welcome.
1 people find it helpful
Agnes T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 19 week(s) ago
Stayed 3 nights in 2 bedrooms apartment. I was bitten by bed bugs the last night when I slept on the other bedroom. A few bugs were spotted on the bed itself. Surprisingly my kids didn’t get bitten while sleeping for the 1st 2 nights. Apart from this incident, a good stay with the availability of washer within the apartment and accessible to foods/convenience stores within short walking distance.
Read More
Find this review helpful?
n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Delicious food..clean hotel..can repeat
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Tinjarti S.
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Leisure
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8.8
/10
Reviewed 22 week(s) ago
This is our first time staying at Swiss Garden Hotel. The hotel is still quite new. It is clean and the environment is quite good for us to find food outside and it is also close. Recommended..
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Edi S.
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Leisure
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8.2
/10
Reviewed 23 week(s) ago
the room is quite clean. but access to the swimming pool is a bit far. because you have to move the elevator up. because it is combined with an apartment I was given a room at the end. so it's a bit spooky. quiet atmosphere
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E***N
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Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 25 week(s) ago
stayed for 2 days but booked from 2 platforms, the first receptionist's room info wasn't on my booking list, I almost had trouble contacting Traveloka, but after checking with their partner, it was there, this is terrible, they even used the info, why book with different people, change plans, it's up to me, then they used the info because we booked for 2 days from different places, we had to check in twice, meanwhile my friend said it wasn't necessary, very disappointing!!
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lessy
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8.3
/10
Reviewed 25 week(s) ago
said it's really good no... but it's quite good.. .the food is quite varied. it's just that the lobby smells a bit of urine
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agnes s.
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Staycation
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8.5
/10
Reviewed 26 week(s) ago
I enjoyed the morning view from my room. Great experience.
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NORHAMERA A. W.
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10.0
/10
Reviewed 27 week(s) ago
I've been staying in the Genting area, but this hotel is recommended for travelers and families too.
1 people find it helpful
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Budi S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Given a towel that was no longer suitable, complained in the middle of the night to the receptionist, it was immediately acted on quickly and replaced.. the child's pillow was left behind but the hotel didn't call to remind me, I only realized it when I was already in KL that night, calls to the Swiss Garden Hotel were not answered.. hopefully it is still stored properly.. I will come and pick it up tomorrow.. please call me at the number I listed.
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