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Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Hotels
8.4
/10
Very Good
618 reviews

What Guests Say About Their Stay

Rika M.
8.8
/ 10
Very pleasant, the hotel is very clean, the family room is big, the kids are happy, but the breakfast is not in accordance with our tongue, Indonesian, strategic position, where can you go, culinary place, walk to alor and walk to pavilion
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HSIANG-CHIEH
10.0
/ 10
The hotel is not next to monorail station but not far away. Thus, even u use the public transportation system, it is very easy to access this hotel. The room is nice and clean. Do use the pool during my stay there, which is a nice one as well. Many good choices around this hotel, particulate the night market area. Finally, I would like to thank the staff Andrew to help me arrange the grab service that I can arrive at the airport on time. Thanks
Carla
10.0
/ 10
Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Robert
10.0
/ 10
Centrslly located. Walkable to the monorail and LRT. Surrounded by dining options.
In the Area
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117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 50150

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
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Lobby Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Lobby 2 Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Discover More About Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Overview of Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Kuala Lumpur, a vibrant metropolis, offers a plethora of accommodation options, but few possess the unique charm and strategic location of Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. Nestled in the heart of Bukit Bintang, this hotel provides a comfortable and convenient base for exploring the city's many attractions.

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

, with its distinctive blend of modern amenities and Malaysian hospitality, stands out as a prime choice for discerning travellers. Its location in Bukit Bintang places it within easy reach of Kuala Lumpur's best shopping, dining, and entertainment venues.

Situated in the bustling Bukit Bintang district, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a stone's throw away from iconic landmarks such as Pavilion Kuala Lumpur and the Petronas Twin Towers. Excellent public transport links, including the Bukit Bintang MRT station, ensure seamless connectivity to other parts of the city.

Whether you're a solo adventurer, a couple seeking a romantic getaway, or a family on holiday, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur caters to a wide range of traveller preferences. Its central location and diverse facilities make it an ideal choice for both leisure and business travellers.

The hotel exudes a contemporary style with subtle nods to Malaysian heritage. The atmosphere is both relaxed and refined, offering a welcome respite from the city's energetic pace.

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Featuring 325 rooms in total, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi.

Expect a welcoming and friendly atmosphere at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. The hotel generally maintains a relaxed and quiet ambience, making it ideal for guests seeking a peaceful retreat after a day of exploring the city.

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur tends to attract a diverse mix of guests, including international visitors, business travellers, and families. The hotel's central location and range of facilities make it a popular choice for those seeking convenience and comfort.

While Swiss-Garden Hotel Bukit Bintang Kuala Lumpur may not offer organised city tours directly, the concierge is always on hand to provide recommendations and assist with booking local excursions.

Guests are expected to adhere to standard hotel etiquette, including respecting quiet hours and maintaining a clean and tidy environment. The hotel promotes a culture of mutual respect and consideration among its guests.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

The nearest train station to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is the Bukit Bintang MRT station, which is a short walk away. This station provides easy access to other parts of Kuala Lumpur.

For those arriving by taxi or ride-hailing services, simply provide the driver with the hotel's address: Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, Bukit Bintang, Kuala Lumpur. The journey from Kuala Lumpur International Airport (KLIA) typically takes around 45 minutes, depending on traffic conditions.

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is within walking distance of many major attractions in Bukit Bintang, including Pavilion Kuala Lumpur, Lot 10, and Jalan Alor. The hotel's central location makes it easy to explore the area on foot.

Food Near Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers a variety of dining options, including an on-site restaurant serving breakfast, lunch, and dinner. Guests can also enjoy drinks at the hotel's bar.

While Swiss-Garden Hotel Bukit Bintang Kuala Lumpur may not have extensive self-catering facilities, there are numerous convenience stores and supermarkets within walking distance where guests can purchase snacks and drinks.

Bukit Bintang is a food lover's paradise, with a wide array of cafes, restaurants, and street food stalls to choose from. Recommended options include Jalan Alor for its vibrant street food scene and various cafes and restaurants in Pavilion Kuala Lumpur.

Things to Do Around Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur's location in Bukit Bintang puts you within easy reach of Kuala Lumpur's top attractions. Visit the iconic Petronas Twin Towers, explore the vibrant shopping malls, or immerse yourself in the local culture at the nearby night markets.

Explore the bustling night markets of Bukit Bintang, visit cultural spots like the Islamic Arts Museum Malaysia, or relax in the serene KLCC Park. For a dose of history, head to Merdeka Square and explore the colonial-era buildings.

For solo travellers, a walking tour of Bukit Bintang is a great way to explore the area. Group travellers can enjoy shopping sprees at the malls or indulge in a delicious meal at one of the many restaurants. Consider a day trip to the Batu Caves for a cultural experience.

Why Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is Popular Among Travelers

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur enjoys popularity among travellers due to its prime location, comfortable accommodations, and excellent service. Its central location in Bukit Bintang makes it easy to explore Kuala Lumpur's many attractions, while its range of facilities ensures a comfortable and convenient stay.

Tips for First-Time Visitors

For solo travellers, a standard room is often sufficient. Couples may prefer a deluxe room or suite for added space and comfort. Families should consider booking connecting rooms or a larger suite.

Pack light clothing suitable for the tropical climate. Don't forget essentials such as sunscreen, insect repellent, and a hat. It's also a good idea to bring a universal adapter for your electronic devices.

English is widely spoken in Kuala Lumpur, making it easy for international visitors to communicate. However, learning a few basic Malay phrases can be helpful and appreciated by locals.

Be aware of local customs and etiquette. Dress modestly when visiting religious sites and avoid public displays of affection. It's also customary to remove your shoes before entering someone's home.

Best Time to Stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

The best time to visit Kuala Lumpur is during the shoulder seasons (March-April and September-October), when the weather is pleasant and the crowds are smaller. Avoid the peak tourist season (December-February) and the monsoon season (November-December) for a more enjoyable experience.

Consider visiting during major festivals such as Hari Raya Aidilfitri or Chinese New Year to experience the local culture. Be aware that hotel prices may be higher during these periods.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swimming Pool Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swimming Pool
Entertainment Facility Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Entertainment Facility
Functional Hall Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Functional Hall
Lobby Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Lobby
Exterior Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Exterior

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Casino shuttle (surcharge)
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Nearby Facilities

  • ATM/Banking
  • Shops

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Accommodation Policy & General Information in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Gym, Swimming Pool closed temporarily from 7-8-2025 to 30-9-2025.

General Check-in Instructions

From September 1, 2017 all foreign guests may be levied a Tourism Tax of MYR 10.00 per room/per night. Maximum 2 children under 11 years old stay for free if using existing bed (breakfast not included). Restaurant - Garden Terrace offer choice of local flavours and international dishes. Operation hour from 6:30am till 11:00pm. Recreation Facilities - Gymnasium and Outdoor Swimming Pool. Operation hour from 7:00am till 8:00pm.
Other Terms & Conditions:- 1. Validity: Immediate Effect till Government Announcement. Minimum stay subjects to Local Government’s SOP. 2. For fully vaccinated, guests are required to quarantine 8D7N while non-fully vaccinated will require 11D10N quarantine. 3. All guests will check-in / out at the designated check-in & check-out areas. (Different from normal check-in counter). 4. The usual hotel Housekeeping will not be allowed during this period of stay. The hotel is act as quarantine centre during this quarantine period. 5. Meals arrangement including Breakfast, Lunch and Dinner will be arranged according to the time frame fixed by MOH and will deliver to the outside of the guestrooms. 6. Announcement will be make about all information including do and don’t on the daily basis. All guests are required to follow accordingly. 7. Should there is additional needs of amenities or different food dietary, guests are required to inform the hotel team and Strictly subjects to delivery time and other rules which are fixed by authorities. 8. Swap tests schedule are to be advised and costs will be borne by guests. 9. Check-Out Time will be after 12pm and is strictly decided by Ministry of Health. Request for Early Check-Out is strictly not allowed except for emergency cases. 10. IN THE EVENT OF EXTENSION STAY DUE TO COVID TEST RESULT OR REQUIRED BY MINISTRY OF HEALTH, THE GUEST WILL HAVE TO PAY FOR BALANCE OF THE EXTENSION STAYS. Swiss-Garden Hotel Bukit Bintang is selected by government to provide the Quarantine Service and Premium Quarantine Package and pleased to inform the SOP of Safety and Hygiene procedures are set and approved by NADMA and MOH. The Swap Test schedule for PUS will be advised in advance. The guests and our associates safety are the utmost priority. Enclosed with the menu and other information for your reference.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
325
Number of floors in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
15
Another facilities in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Does the Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provide a late check-out?
Yes, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as it may incur additional charges. It's advisable to confirm the late check-out availability with the hotel reception in advance to ensure a smooth and convenient experience.
Does the hotel provide early check-ins?
Early check-in at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is subject to availability and may incur additional charges. To increase the likelihood of securing an early check-in, it is recommended to contact the hotel directly prior to your arrival to express your request. While the hotel staff will do their best to accommodate early check-ins, it is not guaranteed and depends on room availability at the time of your arrival.
Is the Swiss-Garden Hotel Bukit Bintang Kuala Lumpur pet-friendly?
The Swiss-Garden Hotel Bukit Bintang Kuala Lumpur does not allow pets. Guests planning to travel with pets are advised to make alternative arrangements for their furry companions.
What is the cancellation policies?
The cancellation policies for Swiss-Garden Hotel Bukit Bintang Kuala Lumpur can vary depending on the type of booking and the rate plan selected at the time of reservation. Generally, hotels may offer flexible cancellation options, such as free cancellation up to a certain number of days before check-in, or non-refundable rates that offer a lower price but do not allow for cancellations or changes. It is important to review the specific terms and conditions associated with your booking on the Traveloka platform before finalizing your reservation. This will ensure you understand any potential fees or restrictions related to cancellations.
Does the hotel provide a car park?
Yes, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay. Please note that parking availability may be subject to hotel policies and space limitations, so it is advisable to check with the hotel for any specific parking arrangements or fees that may apply.
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More Reviews from Other Guests in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

8.6
Very Good
From 380 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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酒店区域 (11)
周边环境 (10)
员工友好度 (10)
氛围 (10)
浴室 (10)
Wifi (9)
入住/退房时间 (9)
房间空间 (9)
卧室 (9)
距市中心的距离 (8)
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Traveler Reviews Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Perfect, will repeat 👍 recommended!
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S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel is nice and comfortable, even though it is currently undergoing renovations, it is well organized.
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T***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
If we separated in January, then it’s been over half a year now. You already have a new girlfriend and have forgotten about me, and I’m no longer drowning in hurt or angry either while think our relationship. But why didn’t you do anything to make up for the hurt you caused me? On the contrary, you don’t even want to see me — you avoid me. You only see me once a month, if at all.
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1 people find it helpful
Novy V. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
I choose the hotel because i want to have the swimming pool & gym but they said we can't use it and they didn't said it before to the guest and it's not fair cause we paid expensive for this hotel facilities. They should give us the discount or the compliment but they didn't give us anything and not let us to get our money back. I wanna swimm & workout at gym.
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1 people find it helpful
D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Nice, clean, comfy, helpful staff, affordable price
1 people find it helpful
Rani M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
It's actually nice if you go in a group. If you take the MRT, it's actually closer to Hang Tuah Station. Because you get off at Pudu Station, it's a long walk. Overall, this hotel is okay. The food is quite varied and delicious. The rooms are quite clean, the hotel staff is friendly and helpful.
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2 people find it helpful
Deny W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The hotel's location is strategic, you can go everywhere on foot, the rooms are spacious and the restaurant has delicious food.
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5 people find it helpful
Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
I booked connecting rooms but we couldn't get it.
3 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused regarding your request for connecting rooms. While we always strive to accommodate our guests' preferences, sometimes due to availability or other unforeseen circumstances, we may not be able to fulfill all special requests. We truly appreciate your understanding and hope to have the opportunity to better serve you in the future. Best regards, Management
Alberta K. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel staff is friendly, there is 1 very kind bellboy. I ordered a room with mnt xtra bed. The receptionist said it was full. It turned out that the bellboy helped me get a room with a sofa. Thank you so much. The hotel is good, very clean, strategic location close to Tung Shin Hospital, close to Alor. Wherever it is close. Breakfast is so far so good. Just need to clean up the table faster when it is crowded and make sure the spoon was cleaned. This is a highly recommended hotel to stay. Very comfortable and next this hotel will be on my list. Thank youu
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1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Alberta, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that our team, especially our bellboy, made your stay memorable. It's wonderful to know you enjoyed our clean and comfortable rooms, as well as the strategic location. We also appreciate your feedback about breakfast service. We will make sure to improve the speed of table clean-up during busy periods and ensure that all utensils are thoroughly cleaned. We look forward to welcoming you back and are excited to be on your list for your next visit. Thank you again for recommending us! Warm Regards, Management
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 47 week(s) ago
Need to train their housekeeping to do their job properly, not just finishing their task. But overall nice hotel and good location.
3 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir / Madam, Thank you for your valuable feedback. We're glad to hear you enjoyed our hotel's location and overall experience. We truly appreciate your comments regarding housekeeping, and we will make sure to address this with our team to ensure we maintain the highest standards of service. Your input is important to us, and we will work on improving this aspect of our operation. We hope to welcome you back for a better experience next time. Warm Regards, Management
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 53 week(s) ago
I don't photos because it was quite a nightmare. They don't keep the hotel nicely. Savages smell in bathroom and swimming pool area. Go and find other hotels. This is my honest review
2 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Sir/Madam, Thank you for sharing your feedback. We are deeply sorry to hear that your experience did not meet your expectations and that you encountered unpleasant smells in the bathroom and swimming pool area. Please know that this is not the standard of cleanliness or service we aim to provide, and we will be addressing this issue with our housekeeping and maintenance teams immediately. We truly value guest feedback as it helps us identify areas where we can improve, and we sincerely apologize for any discomfort you experienced during your stay. We hope to have the opportunity to welcome you back and offer you a much more enjoyable experience in the future. Kind regards, Management
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TAN Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Good location and nice room. Good hoilday with my girlfriends.
4 people find it helpful
e***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The hotel is nice and spacious, clean and the service is also friendly. The location is strategic.
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1 people find it helpful
Sameedha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
All nice, happy to be here, will comeback next time.
1 people find it helpful
Sameedha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Good to be here, will definitely comeback next time.
2 people find it helpful
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marisca r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Unforgettable, friendly staff, clean rooms.
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1 people find it helpful
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 71 week(s) ago
We stayed for one night during our arrival from Legoland. The coach that brought us from Legoland was stopped in this hotel. It was around 10 PM, so it was a late check-in. The check-in process was smooth, we were upgraded to a bigger room. The room was perfect, hospitality was OK, cleanliness was also OK. The location is in Bukit Bintang area but quite a bit far for a walking distance.
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1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
The hotel is in a good area. The staff are excellent! Overall, it is a nice place to stay.
Find this review helpful?
Sugiartono
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
The hotel is great, the breakfast is suitable.
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3 people find it helpful
Sutekno
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
It's the best. Just can't get a room with a sofa chair & facing the street like I used to have.
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1 people find it helpful
Number of reviews per page
20
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Exterior 4 Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 380 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
All
酒店区域 (11)
周边环境 (10)
员工友好度 (10)
氛围 (10)
浴室 (10)
Wifi (9)
入住/退房时间 (9)
房间空间 (9)
卧室 (9)
距市中心的距离 (8)
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Traveler Reviews Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Perfect, will repeat 👍 recommended!
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S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel is nice and comfortable, even though it is currently undergoing renovations, it is well organized.
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T***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
If we separated in January, then it’s been over half a year now. You already have a new girlfriend and have forgotten about me, and I’m no longer drowning in hurt or angry either while think our relationship. But why didn’t you do anything to make up for the hurt you caused me? On the contrary, you don’t even want to see me — you avoid me. You only see me once a month, if at all.
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1 people find it helpful
Novy V. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
I choose the hotel because i want to have the swimming pool & gym but they said we can't use it and they didn't said it before to the guest and it's not fair cause we paid expensive for this hotel facilities. They should give us the discount or the compliment but they didn't give us anything and not let us to get our money back. I wanna swimm & workout at gym.
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1 people find it helpful
D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Nice, clean, comfy, helpful staff, affordable price
1 people find it helpful
Rani M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
It's actually nice if you go in a group. If you take the MRT, it's actually closer to Hang Tuah Station. Because you get off at Pudu Station, it's a long walk. Overall, this hotel is okay. The food is quite varied and delicious. The rooms are quite clean, the hotel staff is friendly and helpful.
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2 people find it helpful
Deny W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The hotel's location is strategic, you can go everywhere on foot, the rooms are spacious and the restaurant has delicious food.
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5 people find it helpful
Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
I booked connecting rooms but we couldn't get it.
3 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused regarding your request for connecting rooms. While we always strive to accommodate our guests' preferences, sometimes due to availability or other unforeseen circumstances, we may not be able to fulfill all special requests. We truly appreciate your understanding and hope to have the opportunity to better serve you in the future. Best regards, Management
Alberta K. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel staff is friendly, there is 1 very kind bellboy. I ordered a room with mnt xtra bed. The receptionist said it was full. It turned out that the bellboy helped me get a room with a sofa. Thank you so much. The hotel is good, very clean, strategic location close to Tung Shin Hospital, close to Alor. Wherever it is close. Breakfast is so far so good. Just need to clean up the table faster when it is crowded and make sure the spoon was cleaned. This is a highly recommended hotel to stay. Very comfortable and next this hotel will be on my list. Thank youu
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1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Alberta, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that our team, especially our bellboy, made your stay memorable. It's wonderful to know you enjoyed our clean and comfortable rooms, as well as the strategic location. We also appreciate your feedback about breakfast service. We will make sure to improve the speed of table clean-up during busy periods and ensure that all utensils are thoroughly cleaned. We look forward to welcoming you back and are excited to be on your list for your next visit. Thank you again for recommending us! Warm Regards, Management
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 47 week(s) ago
Need to train their housekeeping to do their job properly, not just finishing their task. But overall nice hotel and good location.
3 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir / Madam, Thank you for your valuable feedback. We're glad to hear you enjoyed our hotel's location and overall experience. We truly appreciate your comments regarding housekeeping, and we will make sure to address this with our team to ensure we maintain the highest standards of service. Your input is important to us, and we will work on improving this aspect of our operation. We hope to welcome you back for a better experience next time. Warm Regards, Management
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 53 week(s) ago
I don't photos because it was quite a nightmare. They don't keep the hotel nicely. Savages smell in bathroom and swimming pool area. Go and find other hotels. This is my honest review
2 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Sir/Madam, Thank you for sharing your feedback. We are deeply sorry to hear that your experience did not meet your expectations and that you encountered unpleasant smells in the bathroom and swimming pool area. Please know that this is not the standard of cleanliness or service we aim to provide, and we will be addressing this issue with our housekeeping and maintenance teams immediately. We truly value guest feedback as it helps us identify areas where we can improve, and we sincerely apologize for any discomfort you experienced during your stay. We hope to have the opportunity to welcome you back and offer you a much more enjoyable experience in the future. Kind regards, Management
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TAN Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Good location and nice room. Good hoilday with my girlfriends.
4 people find it helpful
e***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The hotel is nice and spacious, clean and the service is also friendly. The location is strategic.
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1 people find it helpful
Sameedha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
All nice, happy to be here, will comeback next time.
1 people find it helpful
Sameedha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Good to be here, will definitely comeback next time.
2 people find it helpful
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marisca r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Unforgettable, friendly staff, clean rooms.
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1 people find it helpful
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 71 week(s) ago
We stayed for one night during our arrival from Legoland. The coach that brought us from Legoland was stopped in this hotel. It was around 10 PM, so it was a late check-in. The check-in process was smooth, we were upgraded to a bigger room. The room was perfect, hospitality was OK, cleanliness was also OK. The location is in Bukit Bintang area but quite a bit far for a walking distance.
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1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
The hotel is in a good area. The staff are excellent! Overall, it is a nice place to stay.
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Sugiartono
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
The hotel is great, the breakfast is suitable.
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3 people find it helpful
Sutekno
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
It's the best. Just can't get a room with a sofa chair & facing the street like I used to have.
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1 people find it helpful
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