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  5. The Acacia Retreat

The Acacia Retreat

Villa
Lot 3579 & 3580 Lebuhraya Karak E8, (LPT) Km 70, Bentong, Pahang, Malaysia, 28600
Guestroom
Bathroom
Bathroom
Guestroom
Guestroom
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Convenient
7.8/10
According to 10 guests
A good and comfy stay...a place to refresh with green surrounding.
Yim H. S.
See all reviews
Based on 8 traveler reviews
Swimming Pool
24-Hour Front Desk
Restaurant
WiFi

Nearby attractions
Bentong Hospital
(8.80 km)
SWAT Paintball - Janda Baik
(20.08 km)
Genting Highlands
(20.44 km)
SMK Mahmud
(36.53 km)
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Review by Traveloka users
Review

Based on 7 reviews

7.8
Convenient
Fantastic
2
Very Good
5
Satisfying
0
Average
3
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Family vacation
Need improvement in room cleaning. surround ok but need to upgrading on halal meal because there are muslim visitor too. overall nice place to release tension.
8.8
- Family vacation
Good for family vacation. Will go again
8.2
- Family vacation
Everything is ok, it just the food especially mee goreng is very salty, and the coffee and tea is very very terrible, please improve.
6.0
- Romantic Vacation
they ignore our request for room decoration.
9.1
- Family vacation
We will be back for sure! Good location, good food, great se
9.4
- Romantic Vacation
Good hotel. But need to improvise. Need a TV too lol
8.5
- Family vacation
A good and comfy stay...a place to refresh with green surrounding.
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Based on
8 reviews
Rating
Location
Rooms
Service
Value
Review from
Business1
Couples2
Solo travel0
Family4
Friends getaway1
Rating Result
Very Bad
1
Bad
2
Average
0
Very Good
5
Extraordinary
0
lsw18
Nice Experience and Good Retreat
Good experience for the kids as the main objective is back to nature, no TV and no gadget (as no phone and data service in the room). The only activities around are fishing, swimming, walking around the gardens with chicken and horse wondering around the open area. We stayed at the wooden shelter with air Cond and fan. The surrounding of the room are made of wood. It is very spacious and cosy. Basic necessities such as kettle/tea/coffee, mineral water and water heater are all available.. Overall, a good retreat ..
Family - Sep 1, 2017
JerrySB
Wish we never came although we did have bad luck
Loud music from big party on the other side of the pond. We were told it would stop at 8pm and then when it didn't we were told 10pm and it finally stopped at 10:35. Then we had noise until midnight from the people upstairs - only floorboards between the floors. Then the electricity went off in the night so we had no fan and no air conditioning. Breakfast was not good either. Only redeeming point was that the staff understood and we got a refund. It would probably be OK some other time. We had very bad luck.
Family - Aug 25, 2017
bomohpang
Nice and relaxing
when I read the the review from trip advisor I was so worried especially the water heater and afraid that we could not get the room we booked. But our experience turned out to be very pleasant. We booked 2 simpleton deluxe with balcony , the rooms are so cosy / spacious ! Kettle / complimentary waters/ comfortable bed / nice balcony view! water heater is available too!!! rooms looks nice and clean. Eventhough there are some ants crawling around. But it's okay. The swimming pool is nice! garden is beautiful! They serve simple breakfast with meehoon/ nasi lemak/ bread/ porridge , taste okay. The dining area is cosy with wooden furnishing. I like it very much. They provide free wifi but we never get connected to the networks: < Overall I will recommend this place.
Friends getaway - Jul 25, 2017
merryweather29
Great service but you won't great what you booked.
It's difficult to write a review when you don't get what was booked. This hotel only has one room available which is the wood room, which wasn't to our taste at all and I would not have booked it had I known. The room, although very spacious, has no windows you can see out from and the mattresses are on the floor and in some cases covered in ants. If it hadn't been for the very friendly and accommodting staff we would not have stayed. I think it is very unfair of the management, who are still advertising a full selection of rooms which are clearly not available, to rely on the staff to face the dissappointed customer on arrival. Having said all that the staff did save the day and the price was extremely reasonable. Dinner was really good and the pool great. Stay but be aware you probably won't get the room you selected.
Couples - May 20, 2017
haukyn
It's the effort they make
If the measure of a place is the effort the management makes when things aren't quite right, this place rates highly. For reasons outside their control (I presume) only one type of room was available. the wood shed I think it was called. I had booked something a little more sophisticated, and with hot water. To be honest, I wasn't happy about this when I arrived, but people went out of their way to make my stay pleasant. And it was, despite cold water showers. I was there 4 nights, it was fine, the restaurant more than okay, and the sswimming pool a delight.
Business - Apr 23, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Things to Do
    • Barbecue
    • Outdoor pool
  • Public Facilities
    • Coffee shop
  • Hotel Services
    • 24-hour Receptionist
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      The Acacia Retreat is a villa in a good neighborhood, which is located at Bentong.

      Not only well positioned, but The Acacia Retreat is also one of villas near the following Taman Negara National Park within 112.44 km and Bukit Gambang Water Park within 122.71 km.

      About The Acacia Retreat

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Acacia Retreat.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      The Acacia Retreat is a villa with great comfort and excellent service according to most villa's guests.

      With all facilities offered, The Acacia Retreat is the right place to stay.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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