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The Chateau Spa & Wellness Resort
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The Chateau Spa & Wellness Resort
Resorts
9.0
/10
Exceptional
192 reviews
What Guests Say About Their Stay
TAN M. S.
9.4
/ 10
The staff really know how to pampered their guests.
Noorindah Basir
8.5
/ 10
Superb for honeymooner especially the ambiance, personalize service staff and friendly that make our day feel great. Will recommend to friends and family members. Good job!!
In the Area
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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Chateau Spa & Wellness Resort
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What's around The Chateau Spa & Wellness Resort
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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
Discover More About The Chateau Spa & Wellness Resort
Location
The Chateau Spa & Wellness Resort is a resort in a good neighborhood, which is located at Bentong.
About The Chateau Spa & Wellness Resort
Not only located within easy reach of various places of interests for your adventure, but staying at The Chateau Spa & Wellness Resort will also give you a pleasant stay.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Chateau Spa & Wellness Resort.
The Chateau Spa & Wellness Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
Have fun with various entertaining facilities for you and the whole family at The Chateau Spa & Wellness Resort, a wonderful accommodation for your family holiday.
This resort is an ideal choice for you, novice to professional golfers.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Chateau Spa & Wellness Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Chateau Spa & Wellness Resort is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at The Chateau Spa & Wellness Resort.
All facilities in The Chateau Spa & Wellness Resort
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Porter
- Tours
- Wedding service
Things to Do
- Fitness center
- Karaoke
- Library
- Massage
- Outdoor facilities
- Outdoor saltwater pool
- Sauna
- Spa
- Steam room
- Sun loungers
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast served to the table
- Continental breakfast
- Dining area
- Poolside bar
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
Sports and Recreations
- Game room
- Golf
- Horse riding
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Nearby Facilities
- Gift shop
- Hair salon
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Chateau Spa & Wellness Resort
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 1-7-2025 to 10-8-2025.
Contact Accommodation Before Arrival
Guests should contact hotel 3 day(s) prior to arrival
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Chateau Spa & Wellness Resort | 172 |
Number of floors in The Chateau Spa & Wellness Resort | 7 |
Another facilities in The Chateau Spa & Wellness Resort | Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in The Chateau Spa & Wellness Resort
What are available facilities at The Chateau Spa & Wellness Resort?
There are top facilites at The Chateau Spa & Wellness Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Chateau Spa & Wellness Resort?
The standard check-in time at The Chateau Spa & Wellness Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Chateau Spa & Wellness Resort provide breakfast?
Yes, The Chateau Spa & Wellness Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Chateau Spa & Wellness Resort
Traveloka (86)
Other sources (192)
9.0
Exceptional
From 192 reviews
Cleanliness
9.4
Room Comfort
9.4
Location
8.4
Service and Facilites
9.4
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Traveler Reviews The Chateau Spa & Wellness Resort
Number of reviews per page
20
40
Top reviews
Muhammad Faiz
Leisure with Children
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd.
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sandi
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big
Yong Ting Mark
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.
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Mark
Leisure with Partner
6.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Kala
Leisure Family
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Hope they continue maintaining the place
terence
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Nice to relax
Kar Wein
Leisure with Partner
4.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
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Mohd azlin
Business Family
10.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Good property,suggest to all
Peng Chon
Leisure with Partner
10.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Thioh
Leisure with Children
6.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Great service from the staffs but building is quite old, complained on the the drainage but they said couldnt be repaired. Toilet was literally flooded when we bathed. The sink had drainage oriblem as well, water couldnt flow.
KAI THONG
Leisure with Partner
2.0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
This is my 3rd time staying at the resort. Comparing to the earlier stay, this time is the worst stay experience. I requested for extra mineral water from the concierge and no water was sent to our room. Besides, i also waited my luggage to be sent to my room for an hour after check in. I do hope to see improvement in the customer service in future.
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NIN
Leisure with Friends
8.0
/10
Reviewed 192 week(s) ago
Expedia Group verified review
Highly recommended
Loy
8.0
/10
Reviewed 194 week(s) ago
Hotels.com verified review
Nice, very clean to maintain SOP.
Just that room abit small at this price level.
But facilities still nice and less crowd
farah
Friends and Family
10.0
/10
Reviewed 236 week(s) ago
Hotels.com verified review
The stay at Chateau Spa is really nice. The welcome and check-in process was excellent. The service provided by the concierge, spa personnel and the gym facilities were good! Spa service was excellent, we enjoyed it and it is very professionally done and clean. Overall we were very happy - cleanliness is also good and the hotel facilities were in good condition.
Only one area is lacking and needs lots of improvements - the food and beverage at the restaurant (only one is open for dinner) is not good. The food taste poorly and the portion is miserable. Buffet breakfast on second day was bad - had to ask for the bread, pancake, butter to be refilled - the tray was empty. As there is not much of venue for eating in Bukit Tinggi, it is important for chateau to provide good quality food.
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Verified traveler
Leisure
10.0
/10
Reviewed 237 week(s) ago
Expedia Group verified review
e stato bellissimo! molto piacevole! in mezzo alla natura...
Verified traveler
Friends and Family
8.0
/10
Reviewed 239 week(s) ago
Hotels.com verified review
Excellent stay and facilities. Had some minor issue during check-in where the room booked wasn’t available but no prior notification. Unpleasant surprise but the Manager, Mark and Jacqueline managed to resolve it. Overall, will return as very warm and excellent customer service.
Fahri Zaini
Friends and Family
8.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
Good Nothing much to do but relax and finish a book. Restaurants are way too expensive, no wonder it was empty the while day. For lunch we drove down to Janda Baik and For Dinner we walked to Colmar Tropical that was walking distance and the price of food was slightly lower. Management should think about major reduce in the food price. By the way the Breakfast was OK same meal on Saturday Morning and Sunday Morning, The Fried Bee Hoon was tasteless its like Bee Hoon fried with Chili's.
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KS
Leisure with Children
4.0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
Low water pressure and property needs an upgrade. Colmar French villa was a disappointment.
Verified traveler
Leisure with Children
10.0
/10
Reviewed 293 week(s) ago
Expedia Group verified review
Service is excellent, all staff VERY well trained. Highly recommended.
Cheryl
Leisure with Children
10.0
/10
Reviewed 294 week(s) ago
Expedia Group verified review
Clean, quiet, relax. Good food and good service
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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