The Chateau Spa & Wellness Resort

Resorts
8.8
/10
Very Good
86 reviews

What Guests Say About Their Stay

TAN M. S.
9.4
/ 10
The staff really know how to pampered their guests.
Noorindah Basir
8.5
/ 10
Superb for honeymooner especially the ambiance, personalize service staff and friendly that make our day feel great. Will recommend to friends and family members. Good job!!
In the Area
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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Chateau Spa & Wellness Resort is a resort in a good neighborhood, which is located at Bentong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Chateau Spa & Wellness Resort

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Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
Lobby The Chateau Spa & Wellness Resort
Lobby 2 The Chateau Spa & Wellness Resort

Discover More About The Chateau Spa & Wellness Resort

Overview of {hotel}

Nestled amidst lush greenery in Bukit Tinggi, {hotel} offers a unique escape, seamlessly blending wellness and luxury. Its distinctive French-Alsatian architecture and serene atmosphere provide a tranquil retreat from the hustle and bustle of everyday life. The resort is designed to promote holistic well-being, offering a range of activities and treatments to rejuvenate the mind, body, and spirit.

Located in Bukit Tinggi, {hotel} is conveniently situated near Genting Highlands, offering easy access to both natural beauty and cultural attractions. The resort provides a complimentary shuttle service to nearby attractions, making it simple to explore the surrounding area.

{hotel} is ideal for those seeking a rejuvenating getaway, wellness enthusiasts, and anyone looking to disconnect and recharge in a peaceful environment. It's a perfect destination for solo travelers, couples, and families seeking a health-focused vacation.

The style and atmosphere of {hotel} are characterised by elegance and serenity. The resort's design incorporates European architectural elements with natural landscapes, creating a harmonious and calming ambience throughout.

{hotel}

, with booking prices starting from {basePrice} per room, per night, provides a comfortable and convenient stay for your trip.

{hotel} Facilities

Featuring {numRooms} rooms in total, {hotel} offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Each room and suite is elegantly furnished, providing a comfortable and luxurious stay.

The accommodation provides a range of facilities and amenities for guests, including {facilities}.

Available Room Types

{hotel} offers a variety of room types to cater to different needs, from cosy rooms to luxurious suites with stunning views of the surrounding rainforest. Each room is designed with comfort and relaxation in mind, featuring plush bedding, spacious bathrooms, and modern amenities.

All of these facilities are included within {price}, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at {hotel}

Expect a quiet and peaceful ambience at {hotel}, perfect for relaxation and rejuvenation. The resort promotes a sense of calm and well-being through its various wellness programs and serene environment.

The types of guests you'll find at {hotel} include those seeking wellness retreats, couples looking for a romantic escape, families wanting a healthy vacation, and individuals wanting a break from their busy lives.

While {hotel} focuses on wellness and relaxation, they offer a wide array of activities such as spa treatments, fitness classes, yoga sessions, meditation, and nature walks. Guests can also enjoy recreational facilities like swimming pools and tennis courts.

Guests are expected to respect the peaceful environment and adhere to the resort's guidelines, which promote a sense of calm and well-being for all visitors. This includes refraining from loud noises and respecting other guests' privacy.

How to Get to {hotel}

The nearest airport is Kuala Lumpur International Airport (KLIA), approximately {distance} from {hotel}.

For taxi or ride-hailing users, simply input "{hotel}" as your destination. The journey from the airport typically takes around {time} depending on traffic. Alternatively, you can arrange for a private transfer through the hotel.

{hotel} offers a shuttle service to nearby attractions and transportation hubs. Guests can also inquire about car rental services at the front desk for convenient exploration of the surrounding area.

Food Near {hotel}

{hotel} offers a range of dining options, including healthy and nutritious meals prepared with fresh, local ingredients. The resort features several restaurants serving a variety of cuisines, from French-inspired dishes to Asian specialties. Breakfast is typically served at La Vie French Restaurant.

While kitchen facilities for self-catering may not be available, {hotel} provides a variety of dining options to suit different tastes and dietary requirements. Guests can also enjoy in-room dining for added convenience.

Within {hotel}, you'll find several cafes and restaurants offering a range of cuisines, from local delicacies to international dishes. The culinary experience is designed to complement the wellness focus of the resort.

Things to Do Around {hotel}

Nearby tourist attractions include Genting Highlands, Colmar Tropicale, and the Japanese Village. These offer a glimpse into the local culture and natural beauty of the area.

Explore the French-themed Colmar Tropicale, visit the serene Japanese Village, or enjoy the entertainment options at Genting Highlands. Bukit Tinggi offers a diverse range of activities for visitors to enjoy.

For solo travellers, a visit to the Japanese Village followed by a relaxing spa treatment at {hotel} is a great way to spend the day. Group travellers might enjoy exploring Colmar Tropicale and trying out different restaurants.

Why {hotel} is Popular Among Travelers

{hotel} is popular among travellers due to its focus on wellness, its serene atmosphere, and its unique French-Alsatian architecture. The resort offers a unique escape from the stresses of modern life, providing a sanctuary for relaxation and rejuvenation.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view of the surrounding rainforest for a truly immersive experience. If you're travelling for wellness purposes, opt for a room near the spa facilities.

Pack comfortable clothing suitable for both indoor and outdoor activities. Don't forget to bring swimwear for the pool and spa, as well as comfortable shoes for walking and hiking.

English is widely spoken at {hotel}, but learning a few basic phrases in Malay can enhance your experience.

Be mindful of local customs and traditions, particularly when visiting religious sites. Dress modestly and show respect for the local culture. It's also a good idea to be aware of local etiquette and customs to ensure a pleasant and respectful visit.

Best Time to Stay at {hotel}

The best time to stay at {hotel} is during the dry season (March to September), when the weather is pleasant and ideal for outdoor activities. This allows you to fully enjoy the resort's facilities and explore the surrounding area at your own pace.

Consider event-based travel tips, such as visiting during local festivals or cultural events. These can provide a unique and enriching experience. Check the local calendar for events happening in Bukit Tinggi and Genting Highlands during your stay.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in The Chateau Spa & Wellness Resort

Bar, Cafe and Lounge The Chateau Spa & Wellness Resort
Bar, Cafe and Lounge
Swimming Pool The Chateau Spa & Wellness Resort
Swimming Pool
Entertainment Facility The Chateau Spa & Wellness Resort
Entertainment Facility
Fitness Center The Chateau Spa & Wellness Resort
Fitness Center
Functional Hall The Chateau Spa & Wellness Resort
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Tours
  • Wedding service

Things to Do

  • Fitness center
  • Karaoke
  • Library
  • Massage
  • Outdoor facilities
  • Outdoor saltwater pool
  • Sauna
  • Spa
  • Steam room
  • Sun loungers

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Dining area
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

Sports and Recreations

  • Game room
  • Golf
  • Horse riding

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Hair salon

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Chateau Spa & Wellness Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 1-7-2025 to 10-8-2025.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Chateau Spa & Wellness Resort
172
Number of floors in The Chateau Spa & Wellness Resort
7
Another facilities in The Chateau Spa & Wellness Resort
Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Chateau Spa & Wellness Resort

What are available facilities at The Chateau Spa & Wellness Resort?
There are top facilites at The Chateau Spa & Wellness Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Chateau Spa & Wellness Resort?
The standard check-in time at The Chateau Spa & Wellness Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Chateau Spa & Wellness Resort provide breakfast?
Yes, The Chateau Spa & Wellness Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Chateau Spa & Wellness Resort

8.8
Very Good
From 86 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.2

Meal

8.5

Location

8.7

Service and Facilites

9.1

People often mention about The Chateau Spa & Wellness Resort
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Traveler Reviews The Chateau Spa & Wellness Resort

Number of reviews per page
20
40
Customer reviews
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 45 week(s) ago
Staff and service is up to the par but unfortunately our room on the 6th floor was dusty, carpet not properly clean and sanitise, felt so dusty, air ventilation in room not good and we felt sick due to cough and sneeze, same goes to the play room ventilation is not good.
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Martun S.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 71 week(s) ago
Ini hotel bagus seperti istana eropa jaman dulu. Pelayanan sangat bagus. Tapi variasi makanan yang ada di restoran di malam hari sangat tidak bervariasi.
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Accommodation's Reply
25 Mar 2024
Dear Martun, Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! Regards, Diyana | Ops Exec
Muhammad F. B. O.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Staff members were very welcoming and provided excellent hospitality. Breakfast selections and spreads can be further improved.
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Accommodation's Reply
15 Feb 2024
Dear Muhammad Faisal, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards, Diyana | Ops Exec
Kean C. Y.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 127 week(s) ago
A very quiet place with comfortable weather. All the staff in this hotel are extremely well trained with very good attitude. Rooms and facilities are well maintained as well. Hope to see more restaurants or cafes in the near future.
2 people find it helpful
Audrey T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 167 week(s) ago
Beautiful place. Good service.
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Tan S. H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 170 week(s) ago
Their so-called Japanese Garden & Rabbit Farm are So Run Down in pathetic & sad situation! Only Coffee House in Chateau Resort is charging RM14 for a bowl of Plain White Rice! Very"ATAS"Price for only Plain White Rice!
1 people find it helpful
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Andrei
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
Wow, it was great to be here. The hospitality is beyond my expectation.
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Siti a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 176 week(s) ago
Overall everything was good, such a cosy and pleasant stay. Felt like we were the only guest there, maybe it was weekdays. Minus point, no bidet in the toilet
1 people find it helpful
MUHAMMAD ARIFF
icon-origin-TRAVELOKA
6.0
/10
Reviewed 194 week(s) ago
Cabinet Edge is sharp and my kids had injured. Inform the reception, she asked, when is your check out date? Tomorrow. OK miss. Please inform during your check out time at our survey. No polite, don't care about the guest. Please use local people because your filiphine reception is lack of attitude. Room Is small and price is not worthy. Not recommended for kids. So bored at Bukit tinggi.
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2 people find it helpful
SARAVANA K. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 195 week(s) ago
The resort & rooms looked exactly like the pictures, spacious, comfy & clean. Services staff services was awesome & taken taken care very well. Breakfast delicious too. Surely will stay again soon.
2 people find it helpful
AMIR A. O. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 196 week(s) ago
Awesome place to relax and chill. Love it.
1 people find it helpful
Muhamad N. M.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 281 week(s) ago
Very exclusive place with top notch service, you will find well trained and friendly staff. Perfect to stay away from working and the city. Thank you so much for having us
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Mohd A. M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 287 week(s) ago
It's very good place. Spacious room, very perfect holiday.
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PRAVEENA SIVAPATHA SUNDRAM
icon-origin-TRAVELOKA
9.7
/10
Reviewed 291 week(s) ago
This hotel indeed promotes a beautiful, calm and fresh air in a great location on a high hill! My mother really liked the experience of staying at this hotel and we will indeed come back once again.
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1 people find it helpful
Jeevaaraj C.
icon-Family
Family
icon-origin-TRAVELOKA
6.3
/10
Reviewed 301 week(s) ago
The customer service is very poor and the bartender was very rude. In my room the kettle and fridge spoilt. Water Heater spoilt and bathroom leaking in some places. They will collect Rm200 for deposit , but they won’t inform you or even there is no price list in the room for us to know that the drinks and snacks are chargeable if we eat or drink them .The worst part is they function / event until 3am late night. Was really noisy until cannot sleep.
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taalla H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 306 week(s) ago
We stayed at this fabulous romantic hotel for our 25th anniversary and we were so surprised for the out standing service from all the personnel in order to make our anniversary dinner will be amazing from the flowers the anniversary cake and the decorations of the dinner table all were complementary from the hotel as they knew it was the last minute decision from us to choose their hotel ..the food was amazing the one bad room suit was so clean comfortable. we loved it and I will not hesitate to go back there next time with family and friends
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Lie M.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 307 week(s) ago
Awesome service, awesome place. definitely will come back !
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PHUA J. K.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 312 week(s) ago
check in staff was very careless and unfriendly at all.
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Jenny O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
Good. More activities for family would be great.
1 people find it helpful
Gomala S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 313 week(s) ago
Overall, I had a good stay at this place. Very clean and well-trained staff.
2 people find it helpful
Number of reviews per page
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Exterior 4 The Chateau Spa & Wellness Resort

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