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THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Hotels
8.6
/10
Very Good
141 reviews

What Guests Say About Their Stay

Nicholas
10.0
/ 10
Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.
Lawrence
10.0
/ 10
we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
Wagih G.
10.0
/ 10
The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
In the Area
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1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
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Overview of THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Discover the unique charm of THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur), a stylish urban retreat nestled in the heart of Kuala Lumpur. This accommodation offers a blend of modern design and comfortable living, making it an ideal base for exploring the city.

Located in Kuala Lumpur City Centre, THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) provides easy access to iconic landmarks such as the Petronas Twin Towers and KL Tower. With excellent public transport links nearby, including train and bus stations, navigating the city is a breeze.

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is perfect for Gen Z and Millennial travellers seeking a blend of style and convenience. Whether you're a solo explorer, a couple on a city break, or a group of friends, the hotel caters to a variety of travel styles.

The style and atmosphere of THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) are best described as contemporary and chic. Expect sleek interiors, modern furnishings, and a vibrant ambience that reflects the energy of Kuala Lumpur.

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) Facilities

Featuring 326 rooms in total, THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Available Room Types

The room types at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) range from studios to larger suites, each designed with comfort and style in mind. Expect modern amenities, comfortable beds, and stunning city views from many rooms.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Expect a vibrant yet relaxed atmosphere at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur). The accommodation strikes a balance between social interaction and quiet relaxation, making it suitable for various preferences.

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) tends to attract a diverse range of guests, including international visitors, city explorers, and those seeking a stylish base for their Kuala Lumpur adventure.

While THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) may not have organised weekly activities, its central location means you're never far from the action. Explore the city's vibrant nightlife, cultural events, and culinary scene.

As with any accommodation, it's important to be mindful of other guests and respect the house rules. This ensures a pleasant experience for everyone.

How to Get to THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

The nearest train stations to THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) are easily accessible, providing convenient connections to other parts of Kuala Lumpur. Several bus stops are also located nearby.

For those arriving by taxi or ride-hailing services, simply provide the hotel's address, and drivers will be able to navigate directly to the entrance.

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is within walking distance of several major attractions and neighbourhoods, making it easy to explore the city on foot.

Food Near THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

While THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) may or may not serve breakfast or drinks on-site, you'll find a plethora of dining options just steps away.

Kitchen facilities for self-catering may vary depending on the room type. Check with the hotel directly for specific details.

Within walking distance of THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur), you'll discover a wide array of cafes, convenience stores, and restaurants catering to all tastes and budgets. From local Malaysian cuisine to international flavours, there's something for everyone.

Things to Do Around THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)'s central location puts you within easy reach of Kuala Lumpur's top tourist attractions. Explore the Petronas Twin Towers, visit the KL Tower, or wander through the vibrant streets of Bukit Bintang.

Immerse yourself in the local culture by visiting nearby night markets, cultural spots, museums, and parks. Discover the city's rich history and diverse heritage.

For solo travellers, consider a walking tour of the city or a visit to a local market. Group travellers might enjoy exploring the nightlife.

Why THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is Popular Among Travelers

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is popular among travellers for its stylish design, convenient location, and comfortable accommodations. The hotel offers great value for money, making it an attractive option for budget-conscious travellers.

Tips for First-Time Visitors

When choosing a room, consider your travel style and preferences. If you're travelling solo, a studio apartment may be sufficient. For groups, a larger suite might be more comfortable.

Before arriving, be sure to pack appropriate clothing for the tropical climate. Light, breathable fabrics are recommended. Also, consider bringing a universal adapter for your electronic devices.

English is widely spoken in Kuala Lumpur, making it easy to communicate with locals. However, learning a few basic Malay phrases can enhance your experience.

When staying in Kuala Lumpur, it's important to be respectful of local customs and traditions. Dress modestly when visiting religious sites and be mindful of local etiquette.

Best Time to Stay at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

The best time to visit Kuala Lumpur depends on your preferences. The weather is generally warm and humid year-round, with occasional rain showers.

Peak season is typically during school holidays and major festivals. If you prefer to avoid crowds, consider visiting during the shoulder seasons (March-May or September-November).

Keep an eye out for event-based travel tips, such as festivals and university holidays. These events can add to the excitement of your trip, but also result in higher prices and increased crowds.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

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Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Others THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)
Others

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Cloakroom
  • Connecting rooms
  • Non-smoking room
  • Swimming pool

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • Luggage storage

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool

Business Facilities

  • Photocopier
  • PRINTER

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Supermarket

Accommodation Policy & General Information in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Passport. The required documents can be in the form of soft copy.

General Check-in Instructions

Guest must be 21 years old and above only to be allow for check-in.
Miscellaneous/security deposit is required upon check-in by credit card or cash. The amount collected will be minimum MYR300.00nett - MYR500.00NET (refundable) per room either by credit card or cash. Credit Card release clause within/more or less 14 working days and Debit card release clause within/more or less 30 working days. Cardholders have the right to DISPUTE OR REVOKE the transaction with the bank issuer if the amount is still holding, which may lead to the bank issuer contacting the merchant and requesting the hold be removed.
Smoking or organizing any kind of party or gathering are not allowed in the room, compressor room or Sky Deck. When smoking / bad room condition occurs during your stay RM500 Cleaning Fee will be billed to your account.
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)
326
Number of floors in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)
51
Another facilities in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)
Cable TV, Desk, Hairdryer, In-room safe, Minibar

Frequently asked question in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

What are available facilities at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)?
There are top facilites at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)?
The standard check-in time at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) have?
THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is a 5.0-star hotel.
How many floors does THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) have?
THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) has 51 floors.
How many rooms does THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) have?
THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) has 326 rooms in total.
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More Reviews from Other Guests in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

8.6
Very Good
From 73 reviews
Cleanliness

8.8

Room Comfort

9.2

Service and Facilites

8.6

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Traveler Reviews THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Number of reviews per page
20
40
Top reviews
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.
Seyed Ehsan
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Paid for a 2-bedder (with two bathroom), though the hot water in the master room was not working and was not fixed.
Yaimar
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

CHECK THIS …The staff wasn’t attentive, I lose my skirt at the pool and they literally did nothing to help me , I asked for recommendations for spa as long as the property doesn’t have any and they told me SORRY WE DONT KNOW, at the front desk they were very rude every time I needed to go asking for something even at the last minute of my stay, even when I called before leaving the room to the concierge to take my bags they took soo long to do it that even my taxi arrived i checked out with deposit in cash to be refunded and I still needed to wait 2 time for my bags, besides that since I arrived there they never cleaned the room even when the sign was to do it ! They cAme one time asking if I wanted something… I mean … overall such a bad experience, the pool is amazing and also the views, very comfortable room but besides that … i would never stay there again, not even if they pay me 🙂
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Dana
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

This hotel was 6th hotel in our Asia tour in February 2025. We chose it like most people because of good ratings and the pool deck. But it was overall disapointment. It could be so good hotel, only if..... Be aware that this property is at least 3 hotels / condominiums together. There is a big construction works in the next lot and some works done to access road along and we accidentaly ended in FACE, not Face Style reception. We were very rudedly sent next door. There were queue everywhere - reception, elevator... Pros: the room + bathroom was the biggest we had, nicely decorated, clean. Cons: the service. Queues for everything. 1 receptionist worked, 2 other were just looking. The pool was overcrowded and there were no towels. The deck was super wet and slippery (I understand, there were tons of people), but no one was there to at least wipe it off once in the while. No place to put your stuff. God forbids if you put your stuff on the plant pots because the floor is wet. Bathroom towels - we got only 2 for shower, no small ones for hands / face and my one had a stain on it.
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Deepak
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Stayed in a suite for 3 nights. The rooms looked great and were very clean. There was a nice pool and deck on the top floors with a good view of the Petronas towers. While the whole vibe of the place was upmarket, the suite lacked some basic amenities. No "do not disturb" signs (the other rooms on the floor had an electronic display for it, but not the one I was in with my family). A washer-dryer but nowhere to hang the clothes. Big closets but not the most convenient for hanging up our clothes. A lack of hangers for towels and clothes in the bathrooms. A single remote controller for all 3 ACs in the suite. While I'm all for economizing on the amount of plastic used in remote controllers, it's a little annoying to go from room to room to change the temperature setting. And the "influencers" on the top floors gumming up the works. I suppose there is no getting away from them anywhere...
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Yulia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great decor and excellent restaurant
Webster
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was good
Kenna
icon-Business
Business
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I do not know what the allure is of this hotel. Yes they have an infinity pool on the rooftop but it's overrun and crowded with too many people. Most staff are pleasant but the concierge service.... DON'T EVEN BOTHER. I ordered a Hiace to take my team to a celebratory dinner. The concierge called to confirm the vehicle and price. I come downstairs ready to go and there's nothing reserved.... imagine the horror. This hotel is rather quirky...Definitely not worth the hype and no need to stay here ever again. Breakfast is lackluster but.....the cheesecake at dinner was delicious and my team did enjoy some of their dinner options.
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Lawrence
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
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JINZHONG
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
Wagih G.
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Hashim
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Our stay was good with stunning view of KLCC and other buidings especially at night with the lighting. However the staff mainly illa, front desk staff and Rusli, F&B Manager were rude. Ilia was dismissive and unhelpful. Despite my efforts to remain polite, her condescending tone and lack of assistance made me feel unwelcome. This kind of interaction is not what I expected from a hotel of your caliber. She was charging for bringing in my 6 year old child to breakfast. She was telling me that the hotel considers that my 6 year old child is an adult. What am I supposed to do? Leave her in the room alone. She was very disrespectful. I also had an encounter with Mr. Rusli, the Food & Beverage Manager. When I asked him a simple question about the chargers of the hotel, he was incapable of answering it to me. His dismissive attitude made me feel uncomfortable and undervalued as a guest. Calling me “Oi come here”. He treated me as if I was his dog. How was he promoted to a manager without any basic character. did not meet my expectations of respectful and courteous service. As a result, my overall experience at the hotel was negatively affected, and I am hesitant to stay at Face Style Kuala Lumpur again in the future. Pls try to enhance training for all staff members on customer service and respectful communication.
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Valchandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.
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Jeremy
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Kostyantyn
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent
Taimur
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

.
Robert Jim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Es una muy buena opción, la habitación que contratamos cumplió con todo lo ofrecido y las vistas desde la piscina fueron excelentes, sin embargo tengo algunas observaciones: 1. Deberían mejorar la calidad de los amenities. 2. Hacer mantenimiento a las puertas, suenan mucho. 3. El personal que se encuentra en la entrada de la pisicina, debería ser más amable. En general, fue una buena experiencia y si regresaría.
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WIlhelm S
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Perhaps need another year to properly functioning the setting... management matter
Wakana
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Gorgeous lobby and comfy room.
Kim
icon-Business
Business
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Number of reviews per page
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Others 4 THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.