1. Hotel
  2. Malaysia(5,801 hotel)
  3. Kuala Lumpur(1,135 hotel)
  4. Kuala Lumpur(1,135 hotel)
  5. Kuala Lumpur City Centre(185 hotel)
  6. The Face Suites Kuala Lumpur

The Face Suites Kuala Lumpur

Hotel
1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Kuala Lumpur, Malaysia, 50250
Exterior / Building
Lobby
See all photos
Impressive
9.0/10
According to 169 guests
Nice view and awesome sky pool
Chadaporn L.
See all reviews
Based on 597 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Bukit Nanas Monorail Station
(0.26 km)
Kampung Baru MRT
(0.46 km)
Medan Tuanku Monorail Station
(0.56 km)
KL Tower
(0.60 km)
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Review by Traveloka users
Review

Based on 96 reviews

9.0
Impressive
Fantastic
83
Very Good
81
Satisfying
3
Average
2
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Family vacation
I will come back to this hotel! Great hotel
9.7
- Family vacation
The best hotel with the best view. The infinity pool at skydek can see twin tower and KL tower. The room also very neat and tidy with fully furnished. High recommended for group and family to stay.
9.1
- Backpacking
Spacious bed, nice rooftop pool, kitchenette fully equipped, too bad our 2 Bedroom Deluxe no bath tub a bit disappointed because not all deluxe room has bath tub although the price is more expensive but the facilities equal to a superior room. Only one TV at the living room, none in the master bedroom.
9.7
- Family vacation
The best stay while i'm in KL. The room is very huge and the price is moderate (cheap) and they have very beautiful view from the roof top. you should try, trust me. worth of money.
10
- Family vacation
Best to stay at this hotel
9.4
- Family vacation
I stay 2 days 1 nights in here. normally this place not bad but not including for the breakfast
8.7
- Shopping & Culinary
The hotel staff was kind enough to arrange birthday cake for me as my friend ask them to provide that for me. the bed was not that comfortable, a little bit hard to my liking
9.4
- Romantic Vacation
Nice view and awesome sky pool
9.4
- Backpacking
Everything are good but this price isn’t included breakfast.
9.4
- Romantic Vacation
The room is very spacious and clean. Nice view at the swimming pool. But for the breakfast menu (limited choice) and restaurant staff need to be improved (short of staff)
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Based on
597 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business17
Couples221
Solo travel27
Family200
Friends getaway101
Rating Result
Very Bad
12
Bad
12
Average
30
Very Good
155
Extraordinary
388
Tokyo_Drifter13
Amazing place! ❤❤❤
Nothing to fault! From the start to the end of my stay, everything was perfect. Staff are brilliant and they will help as much as they can, hotel is very nice and the roof top pool is great!! Thank you for making my holiday better. Loved it!
Solo travel - Nov 20, 2017
RajBirmingham
Overall good location to stay
Situated fairly central, it is a good base to explore from. A busy hotel, and has a fairly modern clean feel about it. The rooftop swimming pool is great and would regularly spend our evenings up there looking over the city. Rooms are decent, however the second bedroom is tiny in comparison to the first bedroom and has no window. Disappointed by this we called reception and spoke to the duty manager who have after some length agreed to move us to a larger suite which suited us all. So a part from that glitch all was ok and had a decent stay.
Friends getaway - Nov 19, 2017
Bartjejans
Very Nice hotel with infinitypool
Very good hotel. Very friendly and helpful staff. The room was very big and clean. There was a kitchenette and a washingmachine in the room. The infinitypool on the 51st floor is a very big plus. You have great views over the city and petronastowers. The restaurant was ok not so special. Breakfast was ok. It’s easy to reach if you arrive from the AirPort into Kl central you just take a metro and just 3 stops further you’re there after a little walk.
Couples - Nov 11, 2017
Alice C
be carefull when you stay here with airbnb
3 minutes to bukit nanas monorail station 400m to nasi kandar pelita open 24 hours ( i came at 7 am and eat roti canai, tea o ice, so delicious) beautiful infinity pool, good fitness centre adorable view, great location 2km to KLCC. from here you can walk to pavillion in addition to all these advantages, i have bad experience.. I stay at Platinum suites 1 night by AIRBNB I have been accused of damaging 1 Air Conditioner, there are 3 AC, from the beginning I came, I just turn on 2 AC, when another one not turned on because the body was broken, besides 2 AC is quite cold shortly after check out, the host filed a claim saying I had damaged the air conditioner, how can I reach the air conditioner that is high on the ceiling, while the stairs were not available? there's no reason I'm ruining the AC, my fingerprints might not be there I've contacted the airbnb resolution center, they said they have documentation, but when I asked what my evidence damaged the goods, they could not answer. Please be careful when staying in airbnb, or wherever you stay. You should first video how the contents of the room so you are not accused of damaging the goods of people AirBNB have no proof and make the statement as they liked it is unfortunate even though this apartment is in good location, nice scenery, nice swimming pool
Family - Nov 10, 2017
rnevarez562
Something was missing
The space is large, well designed with beautiful views. And that is all the positive things I have to say about my stay at the FACE suites. (and it is also close to two metro stations) It feels like a mix between an AirBnB and a hotel which makes the staff distant and not as hospitable. The pool is beautiful but it is also PACKED. Nothing relaxing about it. There is also not that much to do around that area.
Solo travel - Nov 10, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Kitchenette
    • Microwave
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast with surcharge
    • Cafe
    • Set menu lunch
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • WiFi in public area
  • Things to Do
    • Children pool
    • Fitness center
    • Outdoor pool
    • Pool sun loungers
  • General
    • AC
    • Family room
    • Non-smoking room
    • Swimming pool
  • Transportation
    • Parking with surcharge
    • Secure parking
  • Nearby Facilities
    • ATM/Banking
    • Supermarket
  • Connectivity
    • Internet point
    • WiFi (surcharge)
  • Sports and Recreations
    • Fitness

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      The Face Suites Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

      The hotel is located only 1.7 km away from Ampang Park Station.

      There are plenty of tourist attractions nearby, such as Bukit Nanas Monorail Station within 0.26 km, and Kampung Baru MRT within 0.46 km.

      About The Face Suites Kuala Lumpur

      The Face Suites Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      If you plan to have a long-term stay, staying at The Face Suites Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from The Face Suites Kuala Lumpur exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      The Face Suites Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at The Face Suites Kuala Lumpur.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.