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The Journey Hotel
Hotels
9.0
/10
Exceptional
30 reviews
What Guests Say About Their Stay
Nadiah T. Z.
8.8
/ 10
Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽♀️
In the Area
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60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050
Main Facilities
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AC
Parking
Elevator
WiFi
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Available Room Types in The Journey Hotel
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What's around The Journey Hotel
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60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050
Discover More About The Journey Hotel
note: hotel was previously named The Journey hotel
Location
Staying at The Journey Hotel is a good choice when you are visiting Georgetown.
About The Journey Hotel
For you, travelers who wish to travel comfortably on a budget, The Journey Hotel is the perfect place to stay that provides decent facilities as well as great services.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Journey Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, The Journey Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Journey Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Journey Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Journey Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Journey Hotel.
The Journey Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The Journey Hotel is the right place to stay.
All facilities in The Journey Hotel
Lobby
Exterior
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Shops
- Supermarket
General
- AC
- Non-smoking room
- Smoke-free
In-room Facilities
- Hairdryer
- Shower
- TV
Public Facilities
- Parking
- Elevator
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Journey Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
15:30 - 23:00
Check-out:
07:00 - 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
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General Information
Popular Facilities | AC, Parking, Elevator, WiFi |
Check-In / Check-Out Time | 15:30 - 23:00 - 07:00 - 12:00 |
Available rooms at The Journey Hotel | 49 |
Number of floors in The Journey Hotel | 2 |
Another facilities in The Journey Hotel | ATM/Banking, Grocery, Laundry, Shops, Supermarket |
Frequently asked question in The Journey Hotel
What are available facilities at The Journey Hotel?
There are top facilites at The Journey Hotel such as AC, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Journey Hotel?
The standard check-in time at The Journey Hotel is starting from 15:30 - 23:00 while the latest check-out time is at 07:00 - 12:00
More Reviews from Other Guests in The Journey Hotel
Traveloka (30)
9.0
Exceptional
From 30 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.1
Meal
8.6
Location
9.3
Service and Facilites
9.2
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Traveler Reviews The Journey Hotel
Number of reviews per page
20
40
Customer reviews
Theresia H. A.
Leisure
9.4
/10
Reviewed 23 week(s) ago
The Journey Hotel is strategic location. Clean. Staffs is friendly. It's very helpful. Special thanks for letting us put our luggage because flight to Kota Kinabalu delayed. Highly recommend to stay and back again.
3 people find it helpful
r***o
Leisure
9.4
/10
Reviewed 28 week(s) ago
The hotel staff were very friendly when asked about tourist attractions in Penang and helped when there was a problem with the shower in the bathroom.
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MF
Mohamad F.
Business
9.4
/10
Reviewed 34 week(s) ago
Awesome!! A hotel that many must like
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+2
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H***i
7.8
/10
Reviewed 45 week(s) ago
the room is clean.. the sound is quite loud when the door is closed..
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Accommodation's Reply
12 Jul 2024
Thousands of thanks and reviews, and we apologize for the inconvenience. See you again.
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E***a
9.4
/10
Reviewed 46 week(s) ago
Location near to fu er dai. Good room and services.
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Accommodation's Reply
22 Jun 2024
Thank you for taking the time to write a review and sharing that you liked your time with us. Hoping to see you again
margaret d. d.
Medical
9.7
/10
Reviewed 47 week(s) ago
Strategic location to several tourist attractions, just walking distance, I ordered a deluxe room with Window and I really like it 🥰 even though the room is not that big, it is comfortable. The reception is friendly, especially the afternoon shift, very friendly and very helpful ☺. Additional info: There is a dispenser for refilling mineral water and an ironing table outside the room. _ Kasumasa _.
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Accommodation's Reply
22 Jun 2024
Thank you so much for taking the time to post a review, Margaret! We are very happy to hear that you enjoyed your stay with us, and our comfortable beds and friendly staff are something special. So comments like yours are really useful to hear. We will be happy to welcome you back soon, Thank you again!
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M***d
Business
9.4
/10
Reviewed 47 week(s) ago
Oh my God! I definitely come again to stay at this hotel. Its very convinience and breakfast easy to walking distance as you can see my picture. Hotel still fresh and new! Very good for all various of age to stay here. Those who wish to go for medical treatment, easy and just grab away. Thank you Ms. Kessi and team for the hospitality given. Definitely enjoy my short stay here.
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3 people find it helpful
Accommodation's Reply
22 Jun 2024
Thank you for taking the time to write a review.
We are delighted to hear that you liked your time with us. We work very hard to provide our guests with the best possible experience, so remarks like yours are very encouraging.
We'd love to see you back soon, so don't be a stranger. Thank you again!
Maya S. D.
6.0
/10
Reviewed 72 week(s) ago
Early in the morning I went to the hospital for a blood check, and left my daughter in the room, who was sleeping. When I came home, he said a hotel employee opened the door, without knocking, even though I had already hung up the paper, don't disturb me. The hotel staff had gone home at 11pm, and the morning I left at 6 no staff had arrived, it was really uncomfortable.
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3 people find it helpful
NI
NURUL I. S.
9.7
/10
Reviewed 103 week(s) ago
The hotel is clean, comfortable, the staff is friendly, very close to places to eat and a mini market, grab messages are also not difficult from here and easy to find.
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NT
Nadiah T. Z.
8.8
/10
Reviewed 108 week(s) ago
Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽♀️
Read More
2 people find it helpful
Accommodation's Reply
21 Apr 2023
Dear Ms. Nadiah, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Rostam A. A.
9.1
/10
Reviewed 112 week(s) ago
The room is not "very" spacious, but it was spacious enough. Very comfy and really really clean. Friendly and helpful staffs. The bathroom was pretty good too with the handheld and rain shower. Location wise, I'd say it's really great. Walking distance to nearby famous eateries and convenience's shop. Less than 10 minutes walk to Chowrasta Market. 10 - 15 minutes walk to the famous Chulia Street nightlife. Only 2 downside things about the room. There's no minibar and there's no proper shelve to place your personal toiletries in the bathroom.
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1 people find it helpful
Accommodation's Reply
21 Apr 2023
Dear Puan. Albakri, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Thoo Fook Onn
8.8
/10
Reviewed 113 week(s) ago
Overall not bad. But the no sound proof. You can hear people passing by the corridor. Walking distance to food stall.
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A
Azhar
9.7
/10
Reviewed 115 week(s) ago
Will stay again here. Very clean and cozy.
3 people find it helpful
AT
Ananda T.
8.5
/10
Reviewed 130 week(s) ago
The hotel is clean and the staff is helpful and friendly.
3 people find it helpful
Accommodation's Reply
24 Nov 2022
Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.
JH
Johnathan H. T.
8.8
/10
Reviewed 130 week(s) ago
Simple, big and clean room! However, the blanket and bedsheet had a musty smell. Was changed during housekeeping after giving feedback. Overall still a great experience.
3 people find it helpful
Accommodation's Reply
24 Nov 2022
Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.
MINA HASJIM MINA HASJIM
9.7
/10
Reviewed 139 week(s) ago
100 rm key deposit, clean, good service, good air conditioning, good warm water, strategic location, there is a coffee shop in front of the hotel, grab is very familiar with familyar hotel locations, good for holiday family stays or hospital visits .
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5 people find it helpful
Accommodation's Reply
05 Oct 2022
Your comments really help us as we are constantly trying to improve. We are happy to hear that you really appreciated our hotel, and we would love to have you stay with us again in the future.
See original
IW
Indra W.
9.7
/10
Reviewed 140 week(s) ago
Very pleasant, clean, good hot water, cold AC, friendly and very helpful employees.
See original
1 people find it helpful
NA
Nur A. M.
9.7
/10
Reviewed 152 week(s) ago
The best place to stay. Good service and helpful staff. Clean and hygiene room. Looks simple yet elegant. Really recommended. 👍🏻.
5 people find it helpful
CS
Chia S. L.
8.5
/10
Reviewed 155 week(s) ago
Simple room but clean and comfortable. Good location too. Friendly staff.
3 people find it helpful
Accommodation's Reply
25 May 2022
Ms Chia,
Thank you for taking the time to tell us about your experience with us. I'm delighted to learn that our employees made your stay enjoyable. I hope to see you in the near future.
J
Jarvis
9.7
/10
Reviewed 156 week(s) ago
Great clean hotel. Awesome and helpful staff, guard and cleaner. Please reward them well. You have a great hotel team.
Find this review helpful?
Accommodation's Reply
25 May 2022
Dear Lock,
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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