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  1. Hotel
  2. Malaysia(12,704 hotel)
  3. Sabah(1,061 hotel)
  4. Kota Kinabalu(695 hotel)
  5. Kota Kinabalu(598 hotel)
  6. The Klagan Regency

The Klagan Regency

TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
2019 Traveloka Hotel Awards Winner: Best Service
LOBBY The Klagan Regency
LOBBY The Klagan Regency
LOBBY The Klagan Regency
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8.6 Impressive

From 320 reviews


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Check our curated reviews for honest descriptions about this accommodation.

Good customer service and clean room. Breakfast was nice especially the pastries. Easy access to the mall.
Valerie B. J.
Swimming Pool
24-Hour Front Desk
Location Info
TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Nearby Places
1 Borneo HypermallShop & Gifts
79 m
UMS - Universiti Malaysia Sabah Education
1.09 km
Sabah Medical CentrePublic Service
4.67 km
Popular in the Area
Suria Sabah Shopping MallShop & Gifts
7.77 km
Gaya Street Sunday MarketShop & Gifts
8.16 km
KK City WaterfrontActivity & Games
9.00 km
IMAGO Shopping MallShop & Gifts
9.92 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 320 reviews

Very Good
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Business travel
/ 10
Delicious breakfast. One of the reasons that I will want to stay in this hotel is this.

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Shopping & Culinary
/ 10
I was charged RM100 for an old stain on my bedsheet. Then I was blamed for not making any complaint about it!!

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Family vacation
/ 10

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Romantic Vacation
/ 10
Breakfast was good and delicious... the room was beautiful and clean ... loves the view... the only problem was no available parking.. the hotel only prepared 4 parking slot... first come first serve... will come back again because the breakfast was delicious...

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Family vacation
/ 10
good service...nicely room good to family relax because you can bring your family at mall too...

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Family vacation
/ 10
I was upgraded to suite room due to full house. My kid was very happy with the room and swimming pool. Awesome stay. Thank you traveloka and klagan regency

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Family vacation
/ 10
good food and awesome accommodation

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Business travel
/ 10
It was a nice experience.. the breakfast was great and helpful staff..

1 liked this review

Family vacation
/ 10
Advantages: Great and delicious breakfast options, time for quick check-in, staff at reception is friendly and I request a view of the street and he fulfils my request. The hotel is in the mall and is looking for food and shopping. I was lucky to have car parking and free to hotel guests even though only 4 spaces. That day was my lucky day and my family. The hotel's cleanliness is undeniable, neat, large room space, diverse tv channels and my daughter loves to see the car passing through the hotel's window. The pool is very nice and dry towels are provided for drying. Disadvantages: When bathing in the shower, running water stagnate and I'm not comfortable almost reaching my ankle. Parking is available but limited. The lucky ones can get parking. Time to check out is pretty long since they need to check the room. even though I reduced the tidy and stacked the towel so housekeeping was able to check the room quickly, but still took a long time to half an hour. Make me feel lost in patience.

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/ 10
firstly, I can’t smoke here.. there are no smoking room (although I clearly request, smoke room). I asked for extra towel, and the reception girl said I need to pay for it. the toilet flush broke too. it's really getting on my nerves. I pay for almost 200rm per night.. and it's not worth it. I was hoping to stay here for a week.. but I bail immediately after one night. not worth it at all..

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<p>The hotel is currently undergoing renovation works from 2019-03-18 to 2019-03-23 on pool.</p>
Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Klagan Regency is a 4- star hotel that offers top-class accommodation at Kota Kinabalu town. The hotel features 269 well- appointed guestrooms and suites. Located within a 25-minute drive from the Kota Kinabalu International Airport, it has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. Besides that, guests can enjoy a restaurant on the 5th level with surrounding views from its floor to ceiling windows is available, while on the 1st level, a bar and lounge overlooking the lobby sets itself as an ideal location to relax for the evening. There is daily buffet breakfast served at Libaran Restaurant with Asian and International options. Every room is equipped with a minibar and a flat-screen TV, while the en suite bathroom includes a shower and a hairdryer. The rooms feature amazing view of Mount KInabalu and Kinabalu city. Besides free WiFi, this hotel also offers high class facilities around the hotel and recreational facilities such as swimming pool and fitness centre.

How to Get to Klagan Regency

There are flights from Kuala Lumpur International Airport to Kota Kinabalu airport which takes approximately 2 hours. Once you reach at the airport, you can rent a car or take a taxi to Klagan regency by using Tun Fuad Stephen road for 18 minutes.

Types of room at Klagan Regency

Superior King Room is a 32 square metre room with 1 extra-large double bed. This type of room is suitable for 2 or 3 adults and equipped with basic amenities such as air conditioner, flat screen television and en suite bathroom.

Deluxe King Room is a 39 square metre room with 1 extra-large double bed. This spacious room is fitted with amazing features alongside the magnificient view of Mount Kinabalu or Kota Kinabalu city.

Superior Twin Room is a 32 square metre room with 2 single beds. This room can accommodate maximum of 3 adults and equipped with mini fridge, wardrobe and many more.

Executive Suite is a 65 square metre room with 1 double bed and 1 extra-large double bed arrangement. This spacious suite features a separate living area and a flat-screen TV alongside panoramic view of Mount Kinabalu and Kota Kinabalu city.

Deluxe Twin Room is a 39 square metre room with 2 single beds. This type of room can fit 2 adults perfectly and features air conditioner, desk and private bathroom.

Restaurants and Cafes at Klagan Regency

As for dining options, Libaran restaurant offers dining in the hotel. This restaurant introduces authentic Asian and International cuisines such as Chinese, Indian and also local delights. Besides that, it opens for breakfast, lunch and dinner. Guests also can find more food at Filipino Market and Gaya street which located nearby Klagan Regency. Both of them offers local Sabahan and Filipino fusion food as well as snacks.

Facilities and Activities at Klagan Regency

At Klagan Regency, there are variety of facilities and services are provided for guests. Among them are daily maid service, shoeshine and airport shuttle and drop-off service. Besides that, there are also lounge and television area, vending machine for drinks and fax and photocopying facilities. There are certain facilities and services are offered at additional price such as meeting and banquet facilities. For more information and assistance, guests can head to 24-hour front desk. In addition, there is a 7eleven convenience store for any emergency needs. As for activities, guests can tour around the city centre and nearest attractions and landmarks such as Kota Kinabalu town and enjoy time exercising at well-equipped fitness centre and swimming pool. The hotel swimming pool is located on the 7th level and offers great views of the surroundings.

Interesting Places Near Klagan Regency

Gaya Street - Gaya Street was established in 1902 as Bond street during British colonial era. The street started as a railway track for the transportation of rubber all the way from Sapong and Melalap rubber estates in Tenom which ended at the wharf. Along the market street, it is also the place where the old Jesselton Post Office and currently the main office of Sabah Tourism Corporation (STC). It is open every Sunday morning and features many stalls selling arts, craft, food, fruits, antiques and so much more. The Gaya Street Fair starts as early as 6am in the morning until 1pm in the afternoon. Aside from agricultural products, local food, souvenirs, arts and craft, footwear, antiques and even pets are sold in the market. There are also freshly ground Borneo coffee, cages filled with poultry to mini nurseries with plants and freshly baked Sarawakian cakes as well as delicious Sabah snacks.

Tunku Abdul Rahman Park - Covers over 4929 hectares, The Tunku Abdul Rahman National Park is located at Kota Kinabalu. The park was named after Tunku Abdul Rahman, Malaysia's first Prime Minister and Jesselton Point Ferry Terminal in downtown Kota Kinabalu is the ferry terminal for those heading to the islands in Tunku Abdul Rahman National Park such as Gaya, Sapi, Manukan, Mamutik and Sulug islands. The Tunku Abdul Rahman Marine Park is accessible via 15 to 20 minutes speedboat ride from Kota Kinabalu and boat transfers to the islands are available daily from 7.30am to 5pm.

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Hotel Policy
a. Extra charges may appply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.<br> <br><br>b. Extra bed is upon request &amp; can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.<br><br>
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  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • General
    • AC
    • Ballroom
    • Non-smoking room
  • Things to Do
    • Fitness center
    • Indoor pool
    • Outdoor pool
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Photocopier
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Disabled access friendly
    • Wheelchair accessible
  • Transportation
    • Valet parking
  • Food and Drinks
    • Bar
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service+6037 7243 501 or +6032 1091 800
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