The Klagan Regency

Hotels
TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
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About Accommodation

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Klagan Regency is a 4- star hotel that offers top-class accommodation at Kota Kinabalu town. The hotel features 269 well- appointed guestrooms and suites. Located within a 25-minute drive from the Kota Kinabalu International Airport, it has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. Besides that, guests can enjoy a restaurant on the 5th level with surrounding views from its floor to ceiling windows is available, while on the 1st level, a bar and lounge overlooking the lobby sets itself as an ideal location to relax for the evening. There is daily buffet breakfast served at Libaran Restaurant with Asian and International options. Every room is equipped with a minibar and a flat-screen TV, while the en suite bathroom includes a shower and a hairdryer. The rooms feature amazing view of Mount KInabalu and Kinabalu city. Besides free WiFi, this hotel also offers high class facilities around the hotel and recreational facilities such as swimming pool and fitness centre.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (2)
Friendly Staffs (2)
Clean Room (4)
Excellent Service (3)
10.0
/ 10
Ellyda L.
The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!

Location Info

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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Lobby The Klagan Regency
Lobby 2 The Klagan Regency

Discover More About The Klagan Regency

Klagan Regency is a 4- star hotel that offers top-class accommodation at Kota Kinabalu town. The hotel features 269 well- appointed guestrooms and suites. Located within a 25-minute drive from the Kota Kinabalu International Airport, it has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. Besides that, guests can enjoy a restaurant on the 5th level with surrounding views from its floor to ceiling windows is available, while on the 1st level, a bar and lounge overlooking the lobby sets itself as an ideal location to relax for the evening. There is daily buffet breakfast served at Libaran Restaurant with Asian and International options. Every room is equipped with a minibar and a flat-screen TV, while the en suite bathroom includes a shower and a hairdryer. The rooms feature amazing view of Mount KInabalu and Kinabalu city. Besides free WiFi, this hotel also offers high class facilities around the hotel and recreational facilities such as swimming pool and fitness centre.

How to Get to Klagan Regency

There are flights from Kuala Lumpur International Airport to Kota Kinabalu airport which takes approximately 2 hours. Once you reach at the airport, you can rent a car or take a taxi to Klagan regency by using Tun Fuad Stephen road for 18 minutes.

Types of room at Klagan Regency

Superior King Room is a 32 square metre room with 1 extra-large double bed. This type of room is suitable for 2 or 3 adults and equipped with basic amenities such as air conditioner, flat screen television and en suite bathroom.

Deluxe King Room is a 39 square metre room with 1 extra-large double bed. This spacious room is fitted with amazing features alongside the magnificient view of Mount Kinabalu or Kota Kinabalu city.

Superior Twin Room is a 32 square metre room with 2 single beds. This room can accommodate maximum of 3 adults and equipped with mini fridge, wardrobe and many more.

Executive Suite is a 65 square metre room with 1 double bed and 1 extra-large double bed arrangement. This spacious suite features a separate living area and a flat-screen TV alongside panoramic view of Mount Kinabalu and Kota Kinabalu city.

Deluxe Twin Room is a 39 square metre room with 2 single beds. This type of room can fit 2 adults perfectly and features air conditioner, desk and private bathroom.

Restaurants and Cafes at Klagan Regency

As for dining options, Libaran restaurant offers dining in the hotel. This restaurant introduces authentic Asian and International cuisines such as Chinese, Indian and also local delights. Besides that, it opens for breakfast, lunch and dinner. Guests also can find more food at Filipino Market and Gaya street which located nearby Klagan Regency. Both of them offers local Sabahan and Filipino fusion food as well as snacks.

Facilities and Activities at Klagan Regency

At Klagan Regency, there are variety of facilities and services are provided for guests. Among them are daily maid service, shoeshine and airport shuttle and drop-off service. Besides that, there are also lounge and television area, vending machine for drinks and fax and photocopying facilities. There are certain facilities and services are offered at additional price such as meeting and banquet facilities. For more information and assistance, guests can head to 24-hour front desk. In addition, there is a 7eleven convenience store for any emergency needs. As for activities, guests can tour around the city centre and nearest attractions and landmarks such as Kota Kinabalu town and enjoy time exercising at well-equipped fitness centre and swimming pool. The hotel swimming pool is located on the 7th level and offers great views of the surroundings.

Interesting Places Near Klagan Regency

Gaya Street -

Gaya Street was established in 1902 as Bond street during British colonial era. The street started as a railway track for the transportation of rubber all the way from Sapong and Melalap rubber estates in Tenom which ended at the wharf. Along the market street, it is also the place where the old Jesselton Post Office and currently the main office of Sabah Tourism Corporation (STC). It is open every Sunday morning and features many stalls selling arts, craft, food, fruits, antiques and so much more. The Gaya Street Fair starts as early as 6am in the morning until 1pm in the afternoon. Aside from agricultural products, local food, souvenirs, arts and craft, footwear, antiques and even pets are sold in the market. There are also freshly ground Borneo coffee, cages filled with poultry to mini nurseries with plants and freshly baked Sarawakian cakes as well as delicious Sabah snacks.

Tunku Abdul Rahman Park

- Covers over 4929 hectares, The Tunku Abdul Rahman National Park is located at Kota Kinabalu. The park was named after Tunku Abdul Rahman, Malaysia's first Prime Minister and Jesselton Point Ferry Terminal in downtown Kota Kinabalu is the ferry terminal for those heading to the islands in Tunku Abdul Rahman National Park such as Gaya, Sapi, Manukan, Mamutik and Sulug islands. The Tunku Abdul Rahman Marine Park is accessible via 15 to 20 minutes speedboat ride from Kota Kinabalu and boat transfers to the islands are available daily from 7.30am to 5pm.

All Facilities

Bar, Cafe and Lounge The Klagan Regency
Bar, Cafe and Lounge
Swimming Pool The Klagan Regency
Swimming Pool
Functional Hall The Klagan Regency
Functional Hall
Lobby The Klagan Regency
Lobby
Exterior The Klagan Regency
Exterior

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast

Things to Do

  • Fitness center
  • Indoor pool
  • Outdoor pool

General

  • AC
  • Ballroom
  • Non-smoking room

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Valet parking

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.

Additional Policy

a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at The Klagan Regency?
There are top facilites at The Klagan Regency such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Klagan Regency?
The standard check-in time at The Klagan Regency is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Klagan Regency provide breakfast?
Yes, The Klagan Regency provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 483 verified guests reviews
8.6
Impressive
Fantastic
186
Very Good
227
Satisfying
18
Average
52
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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strategic location (2)
friendly staffs (2)
clean room (4)
excellent service (3)
tasty breakfast (1)
tasty food (2)
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Filzah B. K.
Family vacation
9.7
/ 10
29 Nov 2019
I saw a very reasonable price offered. so I grab for 2 nights. it was totally awesome. all I need was a calm environment for me to gain idea for my job task. at the same time I need to take care of my toddler. so the room is equipped with bath tub, with wide see through glass window as a wall breaker. I can let my boy bath while I am using my laptop on the bed! we also had ordered fish and chips for the room service. the fish is so fresh, definitely enough to fulfill 2 stomach! room also have all the amenities like iron/board, in house slipper, safe box, toiletries, enough towels, extra pillow in the closet, nice laundry beg! a lot of channels to watch and cozy room. staff were amazingly friendly from the front office till room service personnel. and I put my DND notice thus, the housekeeping never knock my room. thanks so much. hope to stay here again. we didn't have the time to try their swimming pool. but I saw the pool and I think we will try later when we check in again.
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Review photo of The Klagan Regency from Filzah B. K.

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TL
The L.
9.6
/ 10
25 Dec 2019
I had a pleasant stay. Not so strict swimming pool rules, I like!! Staff is nice. Would definitely come again. (I found a fingertips under the bed, euw)
Review photo of The Klagan Regency from Nurul A. B. M.
Review photo of The Klagan Regency 2 from Nurul A. B. M.
Review photo of The Klagan Regency 3 from Nurul A. B. M.

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AF
Azzatul F. S.
Romantic Vacation
9.4
/ 10
22 Sep 2019
Only staying one night but experience was great! Breakfast was delicious especially the beef rendang. Husband said, we gonna repeat our staying because of the breakfast 😂 room was super spacious, should take the smaller one haha! Clean, and satisfying ✨ highly recommended 👌🏻 just the parking la. Need more parking lot.
Review photo of The Klagan Regency from Azzatul F. S.

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VD
Virgie D. M.
Business travel
9
/ 10
20 Jun 2019
It was a nice experience.. the breakfast was great and helpful staff..
Review photo of The Klagan Regency from Virgie D. M.

1 liked this review

NS
Nonie S. O.
Family vacation
8.8
/ 10
26 Dec 2019
Not enough parking space for guests. I was told by the concierge that the lots was only available for 4 vehicles. If hotel's management can waive our parking fees that we've been charged by 1 borneo that would be great. Receptionist was really helpful, request for pool view and we got it 😊
Review photo of The Klagan Regency from Nonie S. O.
Review photo of The Klagan Regency 2 from Nonie S. O.
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CA
Che A. A. A.
Family vacation
8.5
/ 10
01 Aug 2019
good food and awesome accommodation
Review photo of The Klagan Regency from Fendi F.
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Bernetty A. L.
Shopping & Culinary
6
/ 10
31 Aug 2019
I was charged RM100 for an old stain on my bedsheet. Then I was blamed for not making any complaint about it!!
Review photo of The Klagan Regency from Bernetty A. L.

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SR
Saran R.
Shopping & Culinary
5.8
/ 10
17 Nov 2019
The bathroom had a leak and the water sipped in to the room and the parking lots are not sufficient enough
Review photo of The Klagan Regency from Saran R.

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IA
Ikhsan A.
9.7
/ 10
22 Oct 2019
The suite is full of luxury at very affordable prices.
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Review photo of The Klagan Regency from Muhammad I. A. B. A. R.

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WZ
Wan Z. B. W. M.
9.4
/ 10
02 Mar 2020
Hi klagan regency. Recently our department had an event there and I like to tell you that our dinner that night was delicious! With its soft blackpepper, tofu with crab is also very good. I spent the night there too, and the next morning for breakfast made me and my friends very happy. Garlic fried rice is simple but very tasty and fragrant. And all the food that you provide is delicious. As usual hotels food is so very common and tasteless, but yours is superb! I will definitely come again as long as the garlic fried rice served. :) anyway thanks again.
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Exterior 4 The Klagan Regency

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