The Pacific Sutera

Hotels
8.2
/10
Very Good
1,147 reviews

What Guests Say About Their Stay

MOHMMAD A. B. S.
10.0
/ 10
The best 5-star hotel in Kota Kinabalu. Promises comfort and sweet memories to those who stay at this hotel. The friendliness of the staff attracts warmth in the heart that is difficult to forget. The stunning sunset view in the surroundings of this hotel is also mesmerizing. I will definitely remember these beautiful memories with him forever.
See original
Ahmad M. B. A.
9.4
/ 10
It is very nice stay at the exclusive place...with a nice sea view. It will make you feel peaceful and enjoyable.
jason
10.0
/ 10
Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Elaine
10.0
/ 10
Pacific Sutera offers a spectacular sea view and it is a place that gives you a sense of tranquility if you wish to get away from the city. Buffet spread at Cafe Boleh is of great variety and good quality. Staff is courteous and helpful. The only drawback is that the beach is too small and was a bit disappointing. Nevertheless, it is a very clean and well maintained beach. I will stay at Pacific Sutera again if given the opportunity to visit KK.
Sheelagh
10.0
/ 10
Beautiful hotel and wonderful caring staff who cannot do enough to make your stay perfect. We had a lovely room on 11th floor with sea and marina views. We dined in each evening and cannot recommend this hotel highly enough.
In the Area
See Map
No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Pacific Sutera Hotel The Pacific Sutera is a hotel in a good neighborhood, which is located at Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Pacific Sutera

No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Discover More Places
Lobby The Pacific Sutera
Exterior 2 The Pacific Sutera

Discover More About The Pacific Sutera

Overview of The Pacific Sutera

The Pacific Sutera exudes a relaxed and inviting atmosphere, blending modern comfort with subtle local touches. The surrounding area offers a mix of residential charm and convenient access to urban amenities. You'll find a variety of local shops and eateries within easy reach, creating a vibrant neighbourhood feel.

Getting around is straightforward, with public transport options providing easy access to major city areas. Whether you're planning to explore cultural landmarks or attend business meetings, The Pacific Sutera's location offers a convenient base.

The Pacific Sutera distinguishes itself through its commitment to providing a comfortable and affordable stay without compromising on quality. It's an ideal choice for travellers seeking a hassle-free experience.

The Pacific Sutera

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Pacific Sutera Facilities

Featuring 500 rooms in total, The Pacific Sutera offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and child-friendly facilities, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising and planning their adventures. Leisure travellers can unwind by the pool or enjoy a relaxing treatment at the spa.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed for comfort, featuring high-speed Wi-Fi, a functional workspace, plush bedding, and modern bathrooms. In-room conveniences such as tea and coffee making facilities add to the overall experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Pacific Sutera

Expect a vibrant yet relaxed ambience at The Pacific Sutera. The mornings are typically bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more laid-back atmosphere in the common areas.

While specific tours may vary, the hotel often provides information on local attractions and can assist with arranging transportation. The check-in process is generally smooth and efficient, with friendly staff available to answer any questions.

When visiting the area, it's always a good idea to be mindful of local customs and etiquette. Dress modestly when visiting religious sites and be respectful of local traditions.

How to Get to The Pacific Sutera

The nearest major international airport is located a reasonable distance away, typically around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative.

If you're arriving by train, there are several train stations within the city, offering connections to various destinations. From the train station, you can easily reach The Pacific Sutera by taxi or public transport.

Food Near The Pacific Sutera

Many hotels offer a complimentary breakfast to start your day. Some may also provide drinks and snacks throughout the day. If you prefer self-catering, check if the hotel offers kitchen facilities or if there are convenience stores nearby.

You'll find a variety of cafs and restaurants within walking distance of The Pacific Sutera, offering everything from local delicacies to international cuisine. Be sure to try some of the local dishes, such as nasi lemak or satay, for a true taste of Malaysia. Budget-friendly options are readily available, as well as mid-range restaurants for a more upscale dining experience.

Things to Do Around The Pacific Sutera

The area surrounding The Pacific Sutera is rich in attractions, offering something for everyone. Explore a historic temple, wander through a lively night market, or relax in a riverside park. There are plenty of cultural spots to discover, providing a glimpse into the local heritage.

For a one-day walkable highlights tour, consider visiting a well-known landmark, followed by a stroll through a local market. For a two-day extended stay, explore some of the off-the-beaten-path gems, such as a hidden garden or a traditional craft workshop.

In the daytime, visit a museum or art gallery. In the evening, enjoy a performance at a local theatre or dine at a restaurant with live music.

Why The Pacific Sutera is Popular Among Travellers

The Pacific Sutera is particularly popular among travellers due to its affordability and convenient location. Repeat visitors often appreciate the friendly staff and the comfortable rooms. The hotel offers excellent value-for-money, providing a memorable experience without breaking the bank.

Tips for First-Time Visitors

When booking your stay, consider the best room type for your needs. If you're travelling with family, opt for a larger room or suite. If you're a solo traveller, a standard room may be sufficient.

When packing for your trip, keep in mind the tropical climate. Pack light, breathable clothing, sunscreen, and insect repellent. An adaptor may be necessary for your electronic devices.

Be aware of local customs and etiquette. Dress modestly when visiting religious sites and be respectful of local traditions. The common languages spoken are Malay and English, so communication should be relatively easy.

Best Time to Stay at The Pacific Sutera

The best time to stay at The Pacific Sutera depends on your preferences. The peak season is typically during the summer months, when the weather is warm and sunny. However, this is also the busiest time of year, so expect higher prices and larger crowds.

The off-peak season is during the shoulder months, such as spring and autumn. The weather is still pleasant, but the crowds are smaller and the prices are lower. This is a great time to visit if you're on a budget.

Consider planning your trip around local events, festivals, or holidays. These can add a unique cultural dimension to your experience. If you're looking for a quieter time of year, avoid travelling during major holidays.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in The Pacific Sutera

Bar, Cafe and Lounge The Pacific Sutera
Bar, Cafe and Lounge
Swimming Pool The Pacific Sutera
Swimming Pool
Entertainment Facility The Pacific Sutera
Entertainment Facility
Lobby The Pacific Sutera
Lobby
Exterior The Pacific Sutera
Exterior

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Private beach
  • Spa

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Sports and Recreations

  • Badminton
  • Golf course
  • Outdoor tennis court
  • Tennis

General

  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Bar
  • Poolside bar

Transportation

  • Secure parking
  • Shopping center shuttle

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Accommodation Policy & General Information in The Pacific Sutera

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
MySejahtera check-ins are no longer required for entering premises and public areas except for those who are positive and have ‘High Risk’ status.
Wearing of face mask is still mandatory when indoors, including in public transport and e-hailing vehicles.
Wearing of face mask is no longer mandatory when outdoors and in public areas but is strongly encouraged in crowded areas. High -risk individuals are also encouraged to wear face masks.
Premise owners reserve the right to check guest’s risk status on MySejahtera app before allowing entry.
Valid Identification / Passport MUST be presented upon registration / check in. The Resort reserves the rights to decline check-ins should any guest fail to comply.
Promotional rates for Business Traveller is valid for Malaysian Residents only. International guests who book for these promotional rates will have additional surcharge to be paid upon check in.
Sutera Harbour Resort still remains with our commitment to keeping you safe while you are with us and at the same time promises to provide the superlative service that you deserve. · All travellers are allowed to enter Malaysia regardless of their COVID-19 vaccination status and do not require a pre-departure or on-arrival COVID19 test. There are no quarantine orders related to COVID-19 enforced by the Malaysian Government upon arrival. · Travellers can download and activate the MySejahtera application before or upon arrival in Malaysia to indicate their COVID-19 risk status while staying in Malaysia. The COVID-19 risk status in MySejahtera may be checked upon entering the premises. · Travellers who test positive for COVID-19 must undergo isolation through a Surveillance and Observation Order (HSO) for seven (7) days. Individuals can be released from isolation at the 4th, 5th or 6th day when they are asymptomatic and the result of an RTK Ag test supervised by a registered medical practitioner is negative. Discharge on the 7th day does not require any COVID-19 detection test. · Wearing face mask is required for indoor setting such as shopping mall and public transport including e-hailing. Wearing face mask outdoor (outside of building and in an open area) is optional but encouraged especially at crowded places. To ease plan your journey to your dream holiday, we encourage you to visit here.
The Guest including Minors (below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Pacific Sutera
500
Number of floors in The Pacific Sutera
12
Another facilities in The Pacific Sutera
Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in The Pacific Sutera

What are available facilities at The Pacific Sutera?
There are top facilites at The Pacific Sutera such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Pacific Sutera?
The standard check-in time at The Pacific Sutera is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does The Pacific Sutera have?
The Pacific Sutera is a 5.0-star hotel.
How many floors does The Pacific Sutera have?
The Pacific Sutera has 12 floors.
How many rooms does The Pacific Sutera have?
The Pacific Sutera has 500 rooms in total.
See All

More Reviews from Other Guests in The Pacific Sutera

Overall Ratings & Reviews The Pacific Sutera

Traveloka (152)
Other sources (995)
8.2
Very Good
From 995 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Pacific Sutera

Number of reviews per page
20
40
Top reviews
Troy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great family friendly hotel
Juariyah
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Smooth check in process and beautiful place.
Wan Masjaina
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees.
Colby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic dinner and breakfast, beautiful property, super clean
Wan Masjaina
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I think it is inconsistent with quality service. For example, one staff at the counter worked hard to accommodate my request to extend my stay three times. During these times, someone knocked on my door and informed me that I was supposed to check out even though the process to extend my stay had already been completed.
David
icon-Leisure
Leisure
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No proper restaurants. Bad customer service
David
icon-Leisure
Leisure
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Bad customer service. No proper restaurants.
Verified traveler
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.
Read More
Jeevaraj
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent staff assistance
Satoshi
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Thank you for showing your hospitality/
hau woon
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Unprofessional reception service.
byunghyun
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

전반적으로는 매우 만족했습니다 다만 두 가지 정도 불만을 표하고 싶습니다 하나는 방에서 방음이 되지 않아서 복도에서 캐리어를 끄는 소리, 밖에서 떠드는 소리가 들려서 잠을 편하게 자지 못했다는 것 그리고 다른 하나는 셔틀버스가 한 대뿐이고 기사도 한 명씩밖에 배정이 안 되는 건지 골프를 치고 땀 흘리고 더운 상황에서 셔틀을 불렀으나 기사가 식사중이라고 30분 가량을 기다려야만 했습니다 작은 셔틀이라도 좀 더 구비해 놓는 게 좋을 듯합니다
Eleni
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Such a great resort!
Kwai Peng Winnie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

All acceptable except for the TV programme is very limited
Gerrad De
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Convenient location close to local malls, attractions and the airport.
Fai
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Access Location Beach
kenny
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Amazing experience with the frontdesk. Thank you for the upgrade. The room still maintain the old style design. Without the usb port.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.
Read More
jason
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Lorelay
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 The Pacific Sutera

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Pacific Sutera

Traveloka (152)
Other sources (995)
8.2
Very Good
From 995 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Pacific Sutera

Number of reviews per page
20
40
Top reviews
Troy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great family friendly hotel
Juariyah
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Smooth check in process and beautiful place.
Wan Masjaina
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees.
Colby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic dinner and breakfast, beautiful property, super clean
Wan Masjaina
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I think it is inconsistent with quality service. For example, one staff at the counter worked hard to accommodate my request to extend my stay three times. During these times, someone knocked on my door and informed me that I was supposed to check out even though the process to extend my stay had already been completed.
David
icon-Leisure
Leisure
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No proper restaurants. Bad customer service
David
icon-Leisure
Leisure
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Bad customer service. No proper restaurants.
Verified traveler
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.
Read More
Jeevaraj
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent staff assistance
Satoshi
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Thank you for showing your hospitality/
hau woon
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Unprofessional reception service.
byunghyun
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

전반적으로는 매우 만족했습니다 다만 두 가지 정도 불만을 표하고 싶습니다 하나는 방에서 방음이 되지 않아서 복도에서 캐리어를 끄는 소리, 밖에서 떠드는 소리가 들려서 잠을 편하게 자지 못했다는 것 그리고 다른 하나는 셔틀버스가 한 대뿐이고 기사도 한 명씩밖에 배정이 안 되는 건지 골프를 치고 땀 흘리고 더운 상황에서 셔틀을 불렀으나 기사가 식사중이라고 30분 가량을 기다려야만 했습니다 작은 셔틀이라도 좀 더 구비해 놓는 게 좋을 듯합니다
Eleni
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Such a great resort!
Kwai Peng Winnie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

All acceptable except for the TV programme is very limited
Gerrad De
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Convenient location close to local malls, attractions and the airport.
Fai
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Access Location Beach
kenny
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Amazing experience with the frontdesk. Thank you for the upgrade. The room still maintain the old style design. Without the usb port.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.
Read More
jason
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Lorelay
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash.
Read More
Number of reviews per page
20
40