1. Hotel
  2. Malaysia(5,789 hotel)
  3. Sabah(426 hotel)
  4. Kota Kinabalu(281 hotel)
  5. Kota Kinabalu(243 hotel)
  6. The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu

No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88100
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According to 86 guests
Very good nice place..the food so good
Vivien A. L.
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Based on 245 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Centre Point
(0.67 km)
KK City Waterfront
(0.95 km)
Filipino Market ( Handicraft Market )
(1.04 km)
Atkinson Clock Tower
(1.05 km)
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Review by Traveloka users

51 Traveloka customers have stayed in this hotel and given reviews:

A brand new palace hotel. staff is super nice. environment is cozy. I will recommend to friends and family
Great stay for solo traveller. Can relax my mind and feel comfortable
Great, nice swimming pool and superb breakfast. the natural surrounding, makes us relaxed and calm
Very spacious and clean room. love the puffy towel, the housekeeping staffs are very efficient. (request attended within 5 minutes, iron/iron board, bailer and replacement faulty electric kettle)
Always convenient to stay for those who likes in quiet place.
Nice hotel to stay, only doesn't like the basement room around noisy sound when people walking outside the room.
The hotel is very nice. They have gym and swimming pool too.The room is bigger and the bed is very comfortable. The hotel itself surrounded by nature and its on the top of the hill. Love to stay in this hotel again for the next visit to Sabah.
Good experience. Nice breakfast. Nearest with my business location.
Strategic location and comfortable room.
Far from local attraction. No food stall or restaurant nearby need to walk 30 minutes away to town.
Based on
245 reviews
Review from
Solo travel23
Friends getaway33
Rating Result
Very Bad
Very Good
Average 3-Star City Hotel
We stayed here as a last minute decision. It was affordably priced due to its lower occupancy. While the hotel is located in KK city, but it is on top of a small hill and isolated from other shops, malls, business centers, markets, etc. The rooms are very basic. Some of us had problems with the beds as they were lumpy or 'collapsed' (concave; no longer flat) but others had comfortable sleep. Basic amenities and toiletries were provided. The air-conditioners worked and the bathrooms were in working order. However, we missed the bidets which are usually installed in the bathroom for Malaysian hotels. That would have helped very much with in-room sanitation and hygiene. Housekeeping standards were atrocious on the first day. After we came back from a day's outing, we found the bathroom unwashed. A wet & soiled towel left on the shower floor was still left there and not replaced. The shower cubicle was still wet. Toiletries were not topped up. The used glasses and mugs were left unwashed. The only thing done was to top up the coffee/tea and to make the beds. Breakfast was decent. We had some fruits & salads. Eggs were cooked to order. Very basic local fare e.g. noodles, rice, porridge, etc. were available. There was a variety of breads to choose from. Nothing outstanding or delicious but it was enough to start the day. Apart from the housekeeping staff on the first day, all other hotel crew members were great. From the Front Office to the Restaurant, we were met with warm smiles and friendly greetings. This place is acceptable as we felt safe and secure. Whilst it wasn't so conveniently located, but as it is still located in the city, we could easily book transportation to move around.
Family - Oct 24, 2017
Jahd O
Other hotels in KK was fully booked and the office booked us into this hotel. Maybe our office travel agent was having a bad day. The hotel is OLD. The rooms were average and I was given a room with a small slit of a window with no view. It's a non smoking hotel and the hotel staff claimed that they wanted to be some sort of a "blue ribbon non smoking die all smokers you're not welcome here" kinda example. The room furniture was OLD, the bathroom was cramped and wasn't squeaky clean (there was hair at the drain plug). Security wasn't tight as I saw night ladies (or was it ladyboys) walking freely up to the lift to the guest rooms. Breakfast was equally disappointing. There were not many selections at all and doesn't taste so good. Worst part was that the location which was on a slight hill with nothing nearby. You will need a transport to go anywhere and walking will mean crossing a very busy road with no pedestrian access.
Business - Oct 24, 2017
A Good Hotel For An Airport Layover
At only 7 miles from the airport, the hotel is convenient for a airport layover. I found the staff to be very friendly and helpful, the room was clean and the restaurant breakfast buffet very comprehensive. Important to mention as well are the numerous awards the property has received for its efforts to be "green."
Couples - Oct 7, 2017
Perfectly acceptable
I spent 4 nights on my way out of Borneo. The basement rooms without window v oppressive so I had to upgrade at an extra 15 pounds per night but worth it for the light. Food in the restaurant pretty good, staff friendly and the pool fine and gym pretty ok too. This is a good mid budget option but for me as a woman alone the location made me reliant on taxis / uber not so much because of the distance into town but because of a v busy road to cross and no way of doing it without just taking a chance and legging it !
Solo travel - Oct 5, 2017
Dont stay there
Bad rooms, bad food...Rooms were stinking, curtains were dirty... staff is ok and friendly but stay is not comfortable at all. If you going for a long duration or short please choose some other option.
Business - Sep 29, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Garden
    • Sauna
    • Barbecue
    • Karaoke
  • Hotel Services
    • Concierge
    • Tours
    • Luggage storage
    • Express check-in
    • Express check-out
    • Money changer
    • 24-hour Receptionist
  • In-room Facilities
    • Desk
    • Refrigerator
    • Hairdryer
    • TV
    • Shower
    • Cable TV
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Non-smoking room
  • Food and Drinks
    • Bar
  • Accessibilty
    • Access friendly
  • Transportation
    • Area shuttle
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named Berjaya Palace Hotel

    The Palace Hotel Kota Kinabalu is a hotel in a good neighborhood, which is located at Kota Kinabalu.

    The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 4.82 km away.

    Not only well positioned, but The Palace Hotel Kota Kinabalu is also one of hotels near the following KK City Waterfront within 0.95 km and Filipino Market ( Handicraft Market ) within 1.04 km.

    About The Palace Hotel Kota Kinabalu

    From business event to corporate gathering, The Palace Hotel Kota Kinabalu provides complete services and facilities that you and your colleagues need.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from The Palace Hotel Kota Kinabalu exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    The Palace Hotel Kota Kinabalu is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at The Palace Hotel Kota Kinabalu.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.