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The Ritz-Carlton, Kuala Lumpur
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The Ritz-Carlton, Kuala Lumpur

Hotels
168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
EXTERIOR_BUILDING The Ritz-Carlton, Kuala Lumpur
EXTERIOR_BUILDING The Ritz-Carlton, Kuala Lumpur
SWIMMING_POOL The Ritz-Carlton, Kuala Lumpur
BAR_CAFE_LOUNGE The Ritz-Carlton, Kuala Lumpur
RESTAURANT The Ritz-Carlton, Kuala Lumpur
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Traveloka
9.0 Impressive
From 173 reviews
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Check our curated reviews for honest descriptions about this accommodation.
My favourite and the best hotel ever in KL
Wandra P.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities

Location Info

168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Per Night
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Check-in
Wed, 07 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 173 reviews
9.0
Impressive
Fantastic
91
Very Good
68
Satisfying
7
Average
7
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (9)
friendly staffs (1)
clean room (1)
excellent service (1)
tasty food (5)
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Show Reviews with Photos
Nely T. S.
This is a private profile
9.4
/ 10
07 May 2023
Holiday
Nice, cozy and spacious room. White and clean hotel. Walking distance to Shopping Centers even though hotel location is not in the main road, but there 's indoor access through Marriott. Elevator to the room is on different floor and different side of the lobby hotel.

1 people found this helpful

Elizabeth S.
9.4
/ 10
05 May 2023
Classic hotel. Short ceilling but nice hotel, breakfast also good.

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Yudi A.
8.5
/ 10
13 Apr 2023
Transit
Nice place for one night stay, bed comfy and good breakfast Also, Room super clean.

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Norani B. M.
9.7
/ 10
12 Jul 2022
I enjoyed my stay. Convenient and near Pavilion mall and at bukit bintang. Staff were polite and pleasant. Room were clean. Will come back.

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NJ
Njiauw J.
5.9
/ 10
09 Jul 2022
Holiday
We are big family with 51 persons who stayed in The Ritz Carlton for 2 nights. We had worse experience on arrival. When we arrived with 2 busses, the staff rejected and underestimate us, with arogan said that this is the Ritz Carlton and they didn't any reservation for us (without checked and asked first). When I showed my booking confirmation then the staff allowed us enter the hotel but without apologize! What kind of The Ritz Carlton Hotel is it? We stayed at many The Ritz Carlton Hotel and we had a great experience. That's why we chose to stay in Kuala Lumpur. We really disappointed and offended. And we decided not to stay at another branch and all over the world! After checked in, the Duty Manager came to my room and explained that the staff didn't mean it and apologize. The day after The Resident Manager called me to apologize. We hope this bad experience will never ever happen again to other guest.

3 people found this helpful

Accommodation's Reply

13 Jul 2022
Dear Ms Janti, We are very sorry that there had been these unpleasant experience for you during your stay recently with us. We hope that all of those are ironed out with our Residence Manager and we would like to assure you that we take this experience of yours very seriously and had been carrying needed training steps since then. We wish that we will have the opportunity to welcoming you again, at The Ritz-Carlton, Kuala Lumpur and by then, to present you the best in all of us here in the near future.
Nilam M. S. U.
This is a private profile
9.7
/ 10
07 May 2022
Transit
Great location, tge breakfast was good, lovely staff, big room and big bathroom, I love it.

3 people found this helpful

BT
Bianca T. N.
10
/ 10
17 Apr 2022
Medical
A very good hotel. The room is spacious and clean. The service os very great. A very recommended hotel to stay when you are in Kuala Lumpur.

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RE
Rani E.
9.4
/ 10
30 Jan 2020
Romantic Vacation
It was a really pleasent stay. The services and the facilities were very good. I really enjoyed my stay there. Would love to come back again in the future.
+4
Photos

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MM
Marisha M.
9.3
/ 10
15 Nov 2019
Medical Travel
Booked a one bedroom suite and got upgraded to a three bedrooms because I have a toddler staying with me. Should have been a two bedroom but the room was not ready yet. Cookies delivered in the afternoon and a 24hr butler service was very nice to have. Though the breakfast selections was not very much to choose from.

3 people found this helpful

Lisa P. D.
4.9
/ 10
09 Jun 2019
Family vacation
Ritz Carlton KL claim a 5 star but the service like a 2 star motel. The property so many damage,

2 people found this helpful

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Smoking
Smoking is allowed only in the designated smoking area.
Pets
Pets are not allowed in the accommodation.
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Hotel Description

Location
The Ritz-Carlton, Kuala Lumpur is located in area / city Bukit Bintang.

The hotel is located only 2.26 km away from Masjid Jamek LRT Station.

There are plenty of tourist attractions nearby, such as Empire Shopping Gallery within 16.54 km, and Subang Jaya Station within 15.91 km.

About The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Ritz-Carlton, Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Ritz-Carlton, Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ritz-Carlton, Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Ritz-Carlton, Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Kuala Lumpur.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service
General
  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
Business Facilities
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
Things to Do
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Breakfast
Nearby Facilities
  • ATM/Banking
  • Hair salon
  • Shops
Transportation
  • Car rental
  • Limo or town car service
Accessibilty
  • Disabled access friendly
Sports and Recreations
  • Fitness center
Kids and Pets
  • Babysitting with surcharge
Connectivity
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 1636 Hotels in Kuala Lumpur

Most commonly asked questions about The Ritz-Carlton, Kuala Lumpur

What are available facilities at The Ritz-Carlton, Kuala Lumpur?

There are top facilites at The Ritz-Carlton, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Ritz-Carlton, Kuala Lumpur?

The standard check-in time at The Ritz-Carlton, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The Ritz-Carlton, Kuala Lumpur provide breakfast?

Yes, The Ritz-Carlton, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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