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  6. The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur

Hotel
168 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100
Exterial
Porte Cochere
See all photos
Impressive
9.0/10
According to 110 guests
My favourite and the best hotel ever in KL
Wandra P.
See all reviews
Based on 902 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Bukit Bintang
(0.34 km)
Pavilion Kuala Lumpur
(0.40 km)
Bukit Bintang Monorail Station
(0.60 km)
Raja Chulan Monorail Station
(0.81 km)
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Review by Traveloka users
Review

Based on 57 reviews

9.0
Impressive
Fantastic
53
Very Good
49
Satisfying
7
Average
1
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Family vacation
Comfortable dan recommended at the hotel
10
people are extremely friendly, the food is good, nice rooms, and a very strategic place..
8.5
- Family vacation
Very best place access to every where
8.1
- Family vacation
Its a good place to stay. Thats all.
Translated by Google
10
My favourite and the best hotel ever in KL
10
- Family vacation
Luxurious Hotel with great Value Location.
10
- Family vacation
Nice hotel and close with shopping mall paviliun
9.1
- Business travel
It was great. I booked for one suite room during my stay for business affair. The location is right in the middle of KL. But one thing: The hotel is under renovation, so the guest elevator was moved to public elevator. It was a bit far. But the rest of it was as wonderful as Ritz-Carlton being.
9.7
- Medical Travel
Hotel service is great and also the location is very good. But unfortunately the wifi is very slow, we need to pay more to get fast internet. Unlike the other hotel that are give fast internet for free.
10
- Business travel
Good service & nice to stay. Great location, walking distance to Pavillion KL.
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Based on
902 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business211
Couples231
Solo travel53
Family271
Friends getaway87
Rating Result
Very Bad
17
Bad
26
Average
61
Very Good
131
Extraordinary
667
Tat Hung Tommy L
Best Club Lounge by FAR!!!
As a seasoned travelers & service-oriented customer, I am always being labeled as a "trouble" people when I ask for what I think it should be. However, staying at Ritz-Carlton KL especially the club lounge staff makes me know that I have made a "trouble-free" decision! Best CLUB Lounge service by far. Staffs always exceed your expectation. They just remember all your preferences. From what you like to drink to where you like to sit. Serve customers at their very best. Simply amazing. Please remember to look for Shafiq & Jessica. They just became my favourite people in KL now!
Business - Nov 20, 2017
Aaron G
Great Rooms and Service
The check-in process was personalized and efficient. The room was spacious and luxurious, everything you'd expect in a RC and more! The staff are all very helpful, offering good suggestions and alternatives. The best thing for me about this hotel was the freshly-made roti chennais or pratas at breakfast. They were heavenly! Unfortunately, my room faced a construction site across the road and I couldn't open the curtains as the workers were working late into the night.
Business - Nov 20, 2017
FarrahErwin
Our fantastic 7 days stay at Ritz Carlton
Checking-in to Ritz was a breeze, Well greeted by the staff and front desk. Front desk staff was really nice and friendly. We have the Butler introduce himself (Daniel) to us and was given some information about the hotels,like Ritz Kidz program going on at the kids room every day etc is definitely comes handy. He welcome us with s surprise fruits, brownie and chocolate platter. Had a good selection of breakfast every day with friendly staff. Requested for a bubbly bath for the kids and was set up by Vinnie and Jack. Thanks for all the afford and services we received during our stay. Overall is definitely a good and strategic place to stay in KL. Walking distance to all the major shopping mall, Pavilion, Bukit Bintang, KLCC. Good service from the hotel staff. Executive Rooms are big and spacious fits 2 adult and 2 kids well. Definitely will be back again in the future.
Family - Nov 19, 2017
Carolina R
LUXURY & Impeccable Service
This Hotel is Imacculately Clean. The Staff are all very Helpful, Attentive & Polite. We were very fortunate to be assisted by Shafiq Ghani in The Club Lounge. We breifly explained the places of interest we would like to visit & he kindly mapped out an itinery & possible tour guides & addition places of interest. We were treated like Royalty Make sure you book the Club Lounge its worth every cent!
Business - Nov 19, 2017
jasethetravelagent
FABULOUS FANTASTIC - SUPERB HOTEL AND STAY
Wow - Ritz-Carlton Kuala Lumpur simple unbeatable, the hotel, the team, the location - just about everything!!!! superb. Panya, Guest Relations - your a treasure and pleasure - we will not forget you. Thank you.
Couples - Nov 18, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • TV
  • Hotel Services
    • Bellhop
    • Concierge
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Business center
    • Business facilities
    • Conference room
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • Nearby Facilities
    • ATM/Banking
    • Hair salon
    • Shops
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Breakfast
  • Transportation
    • Car rental
    • Limo or town car service
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Sports and Recreations
    • Fitness
  • Accessibilty
    • Access friendly
  • Kids and Pets
    • Babysitting with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      The Ritz-Carlton, Kuala Lumpur is located in area / city Bukit Bintang.

      The hotel is located only 1.43 km away from Hang Tuah Station.

      There are plenty of tourist attractions nearby, such as Bukit Bintang within 0.34 km, and Pavilion Kuala Lumpur within 0.4 km.

      About The Ritz-Carlton, Kuala Lumpur

      The Ritz-Carlton, Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      From business event to corporate gathering, The Ritz-Carlton, Kuala Lumpur provides complete services and facilities that you and your colleagues need.

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from The Ritz-Carlton, Kuala Lumpur exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      The Ritz-Carlton, Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Kuala Lumpur.

      -
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.