The Ritz-Carlton, Kuala Lumpur

9.0
/10
Exceptional
106 reviews

What Guests Say About Their Stay

daniel
10.0
/ 10
Amazing hotel great staff and service. For kids you are only allowed in one pool that does not get a lot of sun but other than that it is in an amazing location. Right next to pavilion and Rex. Staff are amazing.
NARINDER
10.0
/ 10
Very uniquely placed in the busy commercial hub on the city. All the major tourist attractions in close proximity.
Hui
10.0
/ 10
“We stayed for two nights and were very happy with the staff, as well as the early check-in after a long overnight flight. The room on level 9, which is my favorite, was quiet and comfortable. The breakfast buffet offered a variety of options, including both Western and Chinese cuisines. The only issue was that the towels appeared worn out from overuse.
In the Area
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168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Ritz-Carlton, Kuala Lumpur is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby The Ritz-Carlton, Kuala Lumpur
Exterior 2 The Ritz-Carlton, Kuala Lumpur

Discover More About The Ritz-Carlton, Kuala Lumpur

Overview of The Ritz-Carlton, Kuala Lumpur

Nestled in the heart of Kuala Lumpur's Golden Triangle, The Ritz-Carlton, Kuala Lumpur exudes an air of timeless elegance and sophistication. More than just a place to stay, it's an experience, a sanctuary where impeccable service and luxurious amenities converge to create unforgettable memories.

Located on Jalan Imbi, The Ritz-Carlton, Kuala Lumpur offers unparalleled access to the city's vibrant shopping, dining, and entertainment scene. It's a stone's throw from iconic landmarks like Pavilion Kuala Lumpur and a short walk to the Bukit Bintang MRT station, making exploring the city a breeze. Public transport links are readily available, ensuring seamless connectivity to all corners of Kuala Lumpur.

The Ritz-Carlton, Kuala Lumpur caters to discerning travellers seeking a refined and indulgent escape. Whether you're a couple on a romantic getaway, a family on vacation, or a business traveller in need of a tranquil retreat, The Ritz-Carlton, Kuala Lumpur provides an oasis of calm amidst the bustling city.

The style and atmosphere of The Ritz-Carlton, Kuala Lumpur are best described as classic luxury with a contemporary twist. Think plush furnishings, exquisite décor, and an ambiance of understated elegance. It's a place where you can unwind in style and feel pampered from the moment you arrive.

The Ritz-Carlton, Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Ritz-Carlton, Kuala Lumpur Facilities

Featuring 365 rooms in total, The Ritz-Carlton, Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Available Room Types

The Ritz-Carlton, Kuala Lumpur boasts a variety of room types to suit every need and preference. From elegantly appointed Deluxe Rooms to spacious Suites with panoramic city views, each accommodation is designed to provide the utmost comfort and relaxation. Expect plush bedding, marble bathrooms, and state-of-the-art technology.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Ritz-Carlton, Kuala Lumpur

Expect a sophisticated and serene ambience at The Ritz-Carlton, Kuala Lumpur. It's a place where you can escape the hustle and bustle of the city and unwind in luxurious surroundings.

The Ritz-Carlton, Kuala Lumpur typically attracts a mix of international guests, including couples, families, and business travellers. The atmosphere is generally quiet and refined, making it ideal for those seeking a peaceful retreat.

While The Ritz-Carlton, Kuala Lumpur doesn't typically organise weekly activities or city tours, the concierge team is always on hand to provide recommendations and assist with booking excursions. They can also arrange private tours and transportation.

As a luxury hotel, The Ritz-Carlton, Kuala Lumpur maintains a high standard of etiquette. Guests are expected to dress appropriately in public areas and respect the privacy of other guests. Smoking is generally not permitted in the rooms or public areas.

How to Get to The Ritz-Carlton, Kuala Lumpur

The nearest MRT station to The Ritz-Carlton, Kuala Lumpur is Bukit Bintang, which is a short walk away. From the station, simply follow the signs to Jalan Imbi. The hotel is easily accessible by taxi or ride-hailing services.

For taxi or ride-hailing users, simply enter "The Ritz-Carlton, Kuala Lumpur, Jalan Imbi" as your destination. Most drivers will be familiar with the location.

The Ritz-Carlton, Kuala Lumpur is within walking distance of major shopping malls like Pavilion Kuala Lumpur and Starhill Gallery, as well as the vibrant Bukit Bintang area.

Food Near The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur offers a variety of dining options, including a breakfast buffet and several restaurants serving international cuisine. You can also enjoy drinks at the hotel's bar.

While The Ritz-Carlton, Kuala Lumpur doesn't typically offer kitchen facilities for self-catering, there are numerous cafes, convenience stores, and restaurants within walking distance. You'll find everything from local street food to fine dining options.

For a quick and affordable meal, check out the food courts in the nearby shopping malls. For a more upscale dining experience, explore the restaurants in Bukit Bintang.

Things to Do Around The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur is ideally located for exploring Kuala Lumpur's top attractions. Visit the iconic Petronas Twin Towers, explore the vibrant Bukit Bintang area, or immerse yourself in the cultural heritage of Chinatown.

Nearby attractions include the KL Tower, the Islamic Arts Museum Malaysia, and the Central Market. For a taste of local culture, visit the night markets in Bukit Bintang or explore the temples and mosques in the area.

For solo travellers, a visit to the Petronas Twin Towers and a stroll through KLCC Park are a must. Group travellers can enjoy a shopping spree in Bukit Bintang or a cultural tour of the city.

Why The Ritz-Carlton, Kuala Lumpur is Popular Among Travelers

The Ritz-Carlton, Kuala Lumpur is popular among travellers for its luxurious accommodations, impeccable service, and prime location. It's a place where you can relax and unwind in style, while still being close to all the action.

Tips for First-Time Visitors

For the best experience, consider booking a room with a city view. Pack light clothing, as Kuala Lumpur is hot and humid year-round. Be sure to bring comfortable shoes for walking.

English is widely spoken in Kuala Lumpur, so communication shouldn't be a problem. However, learning a few basic Malay phrases can be helpful.

When staying in The Ritz-Carlton, Kuala Lumpur, be mindful of local customs. Dress modestly when visiting religious sites and avoid public displays of affection.

Best Time to Stay at The Ritz-Carlton, Kuala Lumpur

The best time to visit Kuala Lumpur is during the shoulder seasons (March-April and September-October), when the weather is pleasant and the crowds are smaller. Avoid the peak season (December-February) and the rainy season (November-December).

If you're planning to attend a specific event, such as the Malaysia Grand Prix or the Thaipusam festival, be sure to book your accommodation well in advance.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in The Ritz-Carlton, Kuala Lumpur

Bar, Cafe and Lounge The Ritz-Carlton, Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Kuala Lumpur
Swimming Pool
Fitness Center The Ritz-Carlton, Kuala Lumpur
Fitness Center
Functional Hall The Ritz-Carlton, Kuala Lumpur
Functional Hall
Common Space The Ritz-Carlton, Kuala Lumpur
Common Space

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops

Transportation

  • Car rental
  • Limo or town car service

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Ritz-Carlton, Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Kuala Lumpur
365
Number of floors in The Ritz-Carlton, Kuala Lumpur
20
Another facilities in The Ritz-Carlton, Kuala Lumpur
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in The Ritz-Carlton, Kuala Lumpur

What are available facilities at The Ritz-Carlton, Kuala Lumpur?
There are top facilites at The Ritz-Carlton, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Kuala Lumpur?
The standard check-in time at The Ritz-Carlton, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Kuala Lumpur provide breakfast?
Yes, The Ritz-Carlton, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Ritz-Carlton, Kuala Lumpur

9.0
Exceptional
From 106 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

8.8

Location

9.4

Service and Facilites

9.4

People often mention about The Ritz-Carlton, Kuala Lumpur
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Distance to City Center (3)
Family Friendly (3)
Staff Friendliness (3)
Ambiance (3)
Room Space (3)
Soundproof (3)
Bedroom (3)
Bathroom (3)
Taste (3)
Variety (3)
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Traveler Reviews The Ritz-Carlton, Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
The staff were very kind and any questions I had were answered immediately. Everything about the double suite room was excellent. There were no problems with the hot water in the shower or bath. The Wi-Fi was fast and stress-free. The breakfast had a wide variety of food, from Malaysian to Japanese, and the drinks were also plentiful, including freshly squeezed juices. There were no problems with small children, including a one-year-old. The location is a little off the main road, about a five-minute walk, so it is unsafe for a woman to be alone at night. On a positive note, it is a quiet location.
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The experience at the reception was not satisfactory because the staff skipped us while in queue and talked to ones behind us to proceed check-in. Other than that we really enjoyed the whole stay especially at the club lounge.
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Perfect stay for my family of 4 and my mum. Will definitely be back.
1 people find it helpful
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Great hotel. Deluxe vacation quality. Very spacious and functional room. Comfortable bed. Highly recommended
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Excellent hospitality 👍🏻. Next trip will be here again.
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fara a. l. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Very warm hospitality, thanks to sultan and ziad for make me surprise at the room 🙏🏻🙏🏻🙏🏻. The place is very strategic near to shopping and klcc tower, pavilion, suria, etc. The room in more good than my ecpectation ❤️❤️❤️ must stay here again when in Kuala Lumpur? Don't forget to follow my Instagram @fibuladeleon_Thank you
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Deni
icon-origin-TRAVELOKA
8.5
/10
Reviewed 65 week(s) ago
Excellent service, staffs are very helpful.
1 people find it helpful
Wilson G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Always stay here when I go to Kuala Lumpur.
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Sherly
icon-origin-TRAVELOKA
9.7
/10
Reviewed 83 week(s) ago
Ritz Carlton is the best hotel ini Kuala Lumpur. All the staffs are humble, kind and helpful. The room is very comfortable and the food is great. I surely will come back to Ritz Carlton again.
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Arry P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 91 week(s) ago
Location is okay, staff is very helpful, rooms are big.
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Nely
icon-origin-TRAVELOKA
9.4
/10
Reviewed 117 week(s) ago
Nice, cozy and spacious room. White and clean hotel. Walking distance to Shopping Centers even though hotel location is not in the main road, but there 's indoor access through Marriott. Elevator to the room is on different floor and different side of the lobby hotel.
2 people find it helpful
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Elizabeth S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 118 week(s) ago
Classic hotel. Short ceilling but nice hotel, breakfast also good.
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Lisa V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 118 week(s) ago
great! I love the service, ambiance, the foods, facilities, everything is clean and classy, the check-in and check-out process is also very fast, you can leave your luggage too because you check out at noon and happen to have a night flight, so you can walk and shop around the hotel first the location is very strategic near the Pavilion Mall shopping center, Starhill, Fahrenheit, Sephora, Uniqlo, DonDon Donki, and others. You don't need to go out, just walk from this hotel, there is an indoor bridge (a beautiful alley like a gallery) that directly connects to Starhill Gallery and JW Marriott, and the location is also close to KLCC & Petronas, just take a grab, it's only around 5-8 RM. 🤭💖
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2 people find it helpful
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Yudi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 121 week(s) ago
Nice place for one night stay, bed comfy and good breakfast Also, Room super clean.
1 people find it helpful
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Norani B. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
I enjoyed my stay. Convenient and near Pavilion mall and at bukit bintang. Staff were polite and pleasant. Room were clean. Will come back.
1 people find it helpful
Njiauw J.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 160 week(s) ago
We are big family with 51 persons who stayed in The Ritz Carlton for 2 nights. We had worse experience on arrival. When we arrived with 2 busses, the staff rejected and underestimate us, with arogan said that this is the Ritz Carlton and they didn't any reservation for us (without checked and asked first). When I showed my booking confirmation then the staff allowed us enter the hotel but without apologize! What kind of The Ritz Carlton Hotel is it? We stayed at many The Ritz Carlton Hotel and we had a great experience. That's why we chose to stay in Kuala Lumpur. We really disappointed and offended. And we decided not to stay at another branch and all over the world! After checked in, the Duty Manager came to my room and explained that the staff didn't mean it and apologize. The day after The Resident Manager called me to apologize. We hope this bad experience will never ever happen again to other guest.
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4 people find it helpful
Accommodation's Reply
13 Jul 2022
Dear Ms Janti, We are very sorry that there had been these unpleasant experience for you during your stay recently with us. We hope that all of those are ironed out with our Residence Manager and we would like to assure you that we take this experience of yours very seriously and had been carrying needed training steps since then. We wish that we will have the opportunity to welcoming you again, at The Ritz-Carlton, Kuala Lumpur and by then, to present you the best in all of us here in the near future.
Nilam
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
Great location, tge breakfast was good, lovely staff, big room and big bathroom, I love it.
4 people find it helpful
Bianca T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 172 week(s) ago
A very good hotel. The room is spacious and clean. The service os very great. A very recommended hotel to stay when you are in Kuala Lumpur.
2 people find it helpful
SRIE R. E.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 288 week(s) ago
It was a really pleasent stay. The services and the facilities were very good. I really enjoyed my stay there. Would love to come back again in the future.
+5
1 people find it helpful
Marisha M.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.3
/10
Reviewed 299 week(s) ago
Booked a one bedroom suite and got upgraded to a three bedrooms because I have a toddler staying with me. Should have been a two bedroom but the room was not ready yet. Cookies delivered in the afternoon and a 24hr butler service was very nice to have. Though the breakfast selections was not very much to choose from.
3 people find it helpful
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Bedroom 4 The Ritz-Carlton, Kuala Lumpur

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