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  6. The St. Regis Kuala Lumpur

The St. Regis Kuala Lumpur

Hotel
6 Jalan Stesen Sentral 2, Kuala Lumpur Sentral, KL Sentral, Kuala Lumpur, Kuala Lumpur, Malaysia, 50470
Featured Image
Hotel Bar
Food and Drink
Guestroom
Bathroom
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Based on 274 traveler reviews
Swimming Pool
24-Hour Front Desk
Elevator
WiFi

Nearby attractions
KL Sentral
(0.47 km)
Tun Sambanthan Monorail Station
(0.58 km)
Islamic Arts Museum
(0.59 km)
Kuala Lumpur MRT
(0.62 km)
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Review by Traveloka users
Review

2 Traveloka customers have stayed in this hotel and given reviews:

9.7
Excellent service! Definitely gonna come back soon.
9.4
Amazing hotel! First time staying at The St. Regis brand and lived up my high expectation! Butler service (even in entry level room!), impeccably clean, luxurious feel, and more! Wish to stay longer here. Location is not the best in KL (near KL Sentral instead of Bukit Bintang or KLCC), but not a big deal as they provide free shuttle service to KL Sentral where you can connect to other places. Looking forward to staying here again (maybe in Suite next time lol)!
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Based on
274 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business79
Couples71
Solo travel28
Family51
Friends getaway33
Rating Result
Very Bad
9
Bad
5
Average
21
Very Good
47
Extraordinary
192
Almanzo J
Crystal bar
Very nice place to hang out.. Has a very nice view too.. The staff are also very friendly with good service.. This is my 3rd time at Crystal bar with my friends..the friendliest staff i have accountered at Crystal bar would be the hostess named suria..i would recommend anyone to come to Crystal bar to try out the happy hour and look at the view.
Couples - Nov 14, 2017
Doughbuy
Amazing experience at a luxury hotel
I've always been a huge fan of the St. Regis after staying there extensively in Atlanta. The hotel exudes sophistication, elegance, and superior service. This experience was no different, from the minute you walk in and are warmly welcomed by the staff to the comfortable and well appointed room, there is no flaws to be had. The hotel itself is located about 10 to 15 minutes from downtown KL so not right in the action, but close enough. There is a gate to get in, so they definitely try to keep it exclusive, but doesn't stop you from getting picked up and dropped off. The bar at the St. Regis is great with a wide selection of drinks and you can order food from their in house restaurant as well. Thanks to my platinum status I was able to be upgraded to a St. Regis suite which is huge. Floor to ceiling windows across all the rooms really gives you an amazing room. The walk in closet is perfect for longer stays, and the bathroom is spacious to say the least. The toilet will throw you off if you're not used to super fancy bidet style toilets, but it is very comfortable. Oh yeah, you also have a personal massage room... Only complaint would be that the food at the in house restaurant is not the greatest (since it's American food). However, I never really dine at a hotel when I travel unless I really don't have any options, so I would still recommend for everyone to give this place a shot.
Business - Nov 11, 2017
Polli_L
Update review
This is a follow up review of my older one in December 2016. I have stayed in this hotel a couple of times before finding out that there is now an overhead walkway leading to Sentral Train Station etc. , which makes it more convenient for travelers. There is a building called QSentral on the left of St Regis, which is about 2 minutes walk away. Enter the building and take the escalator to the 1st floor. There is an exit to the overhead walkway, which is air conditioned. This will lead to Hilton/Meridien Hotel, Sentral Train Station, where you can take the KLIA Express Train to the airport. If you walk through Sentral Train Station, that will be NuSentral Shopping Mall. The walkway is a good addition in that area as it links to many main buildings.
Couples - Nov 8, 2017
peranakanchick
Memorable Dinner & Drinks at Astor Bar
My husband and I had dinner at the Astor Bar where we'd had a fabulous chateaubriand steak last December. Although it was no longer on the menu, the chef kindly agreed to prepare it for us and it was even better than we remembered. The staff were extremely attentive, and upon learning my husband was a cocktail fan, supervisor Sugan made a special cocktail, The Radical, for him. We had a thoroughly enjoyable evening and look forward to returning soon. Well done Sugan and team! We also had a complimentary room upgrade at check-in, and the room was stunning.
Couples - Nov 7, 2017
Shelbybisou
Tickled Pink at the St Regis x Harper's Bazaar Afternoon Tea at The Drawing Room
This is my second visit to the St Regis x Bazaar Pinktober Afternoon Tea. The first time around I had a splendid afternoon sipping tea and nibbling on the fig scones with a friend. The service is impeccable to say the least. The egg mayo truffle sandwich and raspberry pavlova would be bites to look forward to. The tea selection is also splendid. I was so delighted with my experience (especially the pink set-up) that I brought my mother next so that we could have an intimate mother-daughter party-for-two. I was quite surprised to be served in their regular multi-coloured instead of pink sets as illustrated in their promotional material (and my first time there). We were very close to being disappointed when I raised this concern with Emma who immediately helped me rectify the issue. She switched our dining and tea ware to the pink tea set as expected and my mother proceeded to have a lovely time. I understand that sometimes promotional images are just illustrative but it is a special collaboration for Breast Cancer Awareness and I would expect that respecting the significance of the pink colour is imperative to get the message through. I would like to thank Emma again for taking our consternation seriously. It is definitely the service that holds St Regis to its reputation. Also wish to make a special mention of Calvin, our wait staff, who impressed my mother with his product knowledge and courtesy. I will have to remind my Instagram/blog followers to inform the staff that they would like their tea sets in pink when they make a reservation. All in all, a wonderful time to be had at St Regis Drawing Room Afternoon Tea.
Family - Nov 5, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
  • Things to Do
    • Children pool
    • Spa
    • Outdoor pool
    • Spa
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Public Facilities
    • Elevator
    • Safety deposit box
  • Sports and Recreations
    • Fitness
  • General
    • Smoke free
  • Transportation
    • Car rental
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    The St. Regis Kuala Lumpur is located in area / city KL Sentral.

    The hotel is located only 1.89 km away from Hang Tuah Station.

    There are plenty of tourist attractions nearby, such as KL Sentral MRT within 0.47 km, and Tun Sambanthan Monorail Station within 0.58 km.

    About The St. Regis Kuala Lumpur

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    The St. Regis Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at The St. Regis Kuala Lumpur.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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