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The Straits Hotel & Suites

HOTELS
No 1- B, Jalan Melaka Raya 2, Taman Melaka Raya, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
Staffs have been vaccinated for COVID-19.
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Traveloka
8.4 Impressive
From 2,056 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The location is right in the middle of the city. Room was clean and comfy. The bath tub was very huge my kid end up swimming in the bathroom only - not at the swimming pool on top of the building. There was a variety of food for breakfast.
Nurul A. A. C. A.
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Facilities
AC
Restaurant
Swimming Pool
Parking
Elevator
WiFi
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Location Info

No 1- B, Jalan Melaka Raya 2, Taman Melaka Raya, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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Check-in
Thu, 19 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 2,056 reviews
8.4
Impressive
Fantastic
633
Very Good
1,044
Satisfying
133
Average
246
Poor
0
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Comfort
Meal
Location
Service
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strategic location (20)
friendly staffs (17)
clean room (10)
affordable price (3)
excellent service (8)
tasty breakfast (2)
great view (9)
great room (3)
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Language
English
NS
2 Reviews
9.6
/ 10
9.6
Staycation
All okay and satisfy so far just only need to improve on check in and check out process which need to que almost half and hours for that but understood maybe because of cny.

1 liked this review

FD
7 Reviews
5.4
/ 10
5.4
Staycation
Infinity pool closed at 6pm without prior notice. Crappy shower knob. Room too small. Have kichenette but no utensils to use which make us wonder why build it in the first place. Won't come here ever again.

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TS
45 Reviews
9.7
/ 10
9.7
Holiday
Awesome stay with this lovely hotel. The staff is friendly and the food is nice. Will come back again.

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NA
1 Reviews
5.4
/ 10
5.4
Holiday
As soon as we arrived, 1 room was not ready. And mine wasn't able to enter due to a faulty card system. They upgraded mine, but give the faulty room to my brother (who had to wait while they fix it). After waiting for an hour, they decided to give another room to him, but upon entering it, the air conditioner was dripping all over and the toilet was not clean! They called maintenance to fix it, and prompt to clean the air conditioner WHILE the guest is in the room. Soon after, they decided to change again the room to another floor. In the last room, electricity keeps on tripping. But this was fixed by my own sister in law who realized they put 2 key cards into the power slot 🙄 a horrible horrible experience. No photos since we moved a lot. Imagine moving around with small children. Sigh.

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NM
1 Reviews
9.4
/ 10
9.4
Holiday
Walking distance to Pahlawan Mall. Very close to family mart and starbuck. Spacious room and satisfying bathroom. Housekeepers are very nice and generous in offering drinks condiments. Maintenance was quick to fix our locked room. Balcony looks dirty and lack maintenance but the view was nice.

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NA
5 Reviews
5.5
/ 10
5.5
Staycation
For me it should be clear that this hotel sharing with Novotel management. But I am very unlucky, I received room that dirty, toilet and bathroom full of mould and sticky, clogged shower. I request to change to other room but they do not allowed because of full booking. The employee did come to our room and say apology due to room condition. But I have to stay in that room for one day. The management should improve the cleanliness of the room. The only one that I think okay with this hotel is the breakfast. Thank you.

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HE
5 Reviews
4.8
/ 10
4.8
Staycation
Unfriendly staff at reception counter. Hotel totally run down. Dirty and smelly toilet. Room smells hot massage oils like a massage center. Aircond not cold, bathroom low water pressure. Lift in poor condition/maintenance and suddenly stopped not moving and we were trapped inside few times. Completely scary! Not worth the money at all. 1st and the last stayed in this hotel. Garbage!

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EW
1 Reviews
6
/ 10
6
Holiday
Bad management, q for more than 45 mins for check in, average 10-15 mins for a guest to check in which is kind of slow, room maintenance was bad, a lot of thing were not in place.

1 liked this review

LH
1 Reviews
9.4
/ 10
9.4
Nice breakfast, rooms are clean.

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MF
1 Reviews
6.1
/ 10
6.1
Holiday
Unsatisfactory room condition, not as described in the advertisement. Does not provide a swimming pool for children.

2 liked this review

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: 15:00 - 20:00
Check-out: 01:00 - 12:00
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

The Straits Hotel & Suites is the preferred four stars hotel for those who are looking for a comfortable yet affordable stay in Melaka. Located strategically in the heart of Melaka City Centre, The Straits Hotel & Suites is well situated within easy walking distance from a diversity of mall, shops, restaurants and cafes. It is also near Hatten Square, Dataran Pahlawan Melaka Megamall, Mahkota Medical Center, Mahkota Parade Shopping Mall and A Famosa. A short drive from the hotel could bring you to few interesting places namely Mahkota Medical Centre (0.26 km), Dataran Pahlawan Melaka Megamall (0.43 km), Mahkota Parade (0.46 km) and A'Famosa (0.60 km).

How to Get to The Straits Hotel & Suites

The hotel is located in No 1- B, Jalan Melaka Raya 2, Taman Melaka Raya, Melaka City Centre. If you are travelling by air, the nearest airport is Melaka International Airport (IATA: MKZ, ICAO: WMKM) (formerly known as Batu Berendam Airport). An airport located in Batu Berendam, Melaka in Malaysia. Melaka International Airport is about 30 minutes away from Melaka city centre. Alternatively, Kuala Lumpur International Airport Terminal 1 and 2, both located about 1 hour and 45 minutes from this hotel. It is very easy to get to Melaka city centre by car. The North-South PLUS Highway is a modern toll road that runs from Perlis to Johor Bharu. Ayer Keroh is an exit off the highway, which is about 45 minutes from Melaka city centre. Choice of public transportation is limited in Malacca. However, you can find a metered taxi easily in the town area. Also, Grab is now available in Malacca. The best way to get to The Straits Hotel & Suites is by car or by getting on a metered taxi. If you are already in the town area, you can hop on the fancy trishaw to the hotel.

Different Types of Rooms in The Straits Hotel & Suites

For you, travellers who wish to travel comfortably, The Straits Hotel & Suites is the perfect place to stay that provides decent facilities as well as great services. Make yourself at home in one of the well-designed guestrooms namely Deluxe Twin, Premier Suite, Straits Suite Room, Deluxe King Heritage, Premiere Suites Heritage and Straits Suite Heritage. Designed to make you feel and look fresh throughout your stay, all hotel rooms offer a spacious room with en-suite bathroom with standing rain showers, day chair, Mini Bar, tea & coffee making facilities, writing table and cabinet.

Restaurants and Cafes in The Straits Hotel & Suites

Amalaka is the premier restaurant located at Level 3 of the hotel. The restaurant is incorporated with contemporary yet exquisite interior designs. The restaurant serves a daily breakfast buffet for the guests staying at The Straits Hotel & Suites. Breakfast is available for a fee. Plus, the hotel is situated within easy walking distance from a diversity of restaurants, convenient shops and cafes.

Facilities and Activities in The Straits Hotel & Suites

Guests staying at The Straits Hotel & Suites may enjoy a roundtrip airport shuttle with an additional surcharge. The hotel houses a 24-hour front desk, express check-out, dry cleaning/laundry services, and luggage storage.

Interesting Places near The Straits Hotel & Suites

Jonker Street is in the centre street of Chinatown – was once renowned for its antique shops. However, over the years it has turned to clothe and crafts outlets as well as restaurants. Jonker street only comes alive in the afternoon or night. The night market on weekends is on until midnight, which we walked through eating delicious street food for dinner. The best part of the night market is that sells everything from tasty treats to cheap keepsakes.

Hotel Policy

Additional breakfast are chargeable at MYR 32.00 /person.

Breakfast time start from 07:00 until 10:00.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.


The Straits Hotel & Suites is located in a Smoke Free Zone as gazetted by the State Government as such smoking is strictly prohibited in our premises.


Please note that all bookings are subject to a Heritage Fee imposed by local government of MYR 2 per room, per night. This is payable directly to the hotel.


With effect from 01st September 2017 onwards, All hotels in Malaysia are required to charge a Tourism Tax (TTx) @ RM 10.00 nett per room per night in addition to the above rates quoted. The said tax is exempted for Malaysian nationals and permanent residents with a MyPR card which needs to be produced upon check in for verification purposes. This is in accordance with the new law gazetted by the Ministry of Finance and Royal Malaysian Customs Department and the amount will be reflected in the proforma or tax invoices accordingly.

Facilities
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Separate shower and tub
  • Shower
  • TV
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • Gala dinner
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
Public Facilities
  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Bellhop
  • Early Check-in
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Business Facilities
  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Things to Do
  • Barbecue
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible
Family-friendly Facilities
  • Children pool
Transportation
  • Limo or town car service
Sports and Recreations
  • Fitness center
Connectivity
  • Free WiFi
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