The Suraya

Hotels
8.0
/10
Very Good
81 reviews
In the Area
See Map
55-57, Jalan Haji Abdul Aziz,, Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
The Suraya hotel is located in the middle of Kuantan city and offers 30 well-appointed guestrooms and impeccable facilities and services. It is also a perfect holiday accommodation as it is surrounded with great restaurants and attractions. The beautifully appointed guestrooms are categorized into a single room, deluxe twin room and triple room. Besides that, The Suraya Hotel offers impeccable service and all the essential facilities for comfort and convenience of guests. Guests can enjoy 24-hour room service, free Wi-Fi in all rooms and free car park. It is also located nearby Kuantan Medical centre, mini market and pharmacy. Other than that, there are also many dining options around The Suraya hotel such as Terminal Satay Zul and Hoi Yin restaurants.For recreational activities, guests can enjoy touring around Kuantan visiting famous attractions and landmarks like Kuantan Parade and Teluk Cempedak beach.
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What's around The Suraya

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55-57, Jalan Haji Abdul Aziz,, Kuantan City, Kuantan, Pahang, Malaysia, 25000
Lobby The Suraya
Lobby 2 The Suraya

Discover More About The Suraya

The Suraya hotel is located in the middle of Kuantan city and offers 30 well-appointed guestrooms and impeccable facilities and services. It is also a perfect holiday accommodation as it is surrounded with great restaurants and attractions. The beautifully appointed guestrooms are categorized into a single room, deluxe twin room and triple room. Besides that, The Suraya Hotel offers impeccable service and all the essential facilities for comfort and convenience of guests. Guests can enjoy 24-hour room service, free Wi-Fi in all rooms and free car park. It is also located nearby Kuantan Medical centre, mini market and pharmacy. Other than that, there are also many dining options around The Suraya hotel such as Terminal Satay Zul and Hoi Yin restaurants.For recreational activities, guests can enjoy touring around Kuantan visiting famous attractions and landmarks like Kuantan Parade and Teluk Cempedak beach.

How To Get to The Suraya hotel

If you love to drive, you can reach The Suraya Hotel from Kuala Lumpur city centre for only 4 hours and 50 minutes ride by using Segamat- Kuantan highway. Visitors from Sultan Haji Ahmad Shah or the main Kuantan airport also can access this hotel for only 20 minutes. Besides that, there is also Terminal Sentral Kuantan Bus Station where visitors from other states can come and stay at this hotel.

Different Types of Room in The Suraya hotel

Standard Room is a 15 square metre room with 2 single beds. It is equipped with basic amenities like air conditioner, television and private bathroom.

Deluxe Twin Room is a 15 square metre room with 2 single beds. This room can fit 2 adults perfectly and features an amazing view of Kuantan city.

Triple room is a 20 square metre room with 1 single bed and 1 queen bed. This type of room can accommodate a maximum of 3 adults.

Restaurant and café in The Suraya hotel

As for dining options, there are several restaurants nearby this hotel. Firstly, there is Terminal Satay Zul which serves delicious and mouthwatering satay of different meat to choose from. For instance, chicken, rabbit, lamb and many more. The satays are served with aromatic peanut sauce and slices of cucumber and onions. Besides that, for those who love Chinese food, Hoi Yin is the place to go. This restaurant opens for breakfast and usually packed with diners. One of the signature dishes here is high-quality Chinese mee with gravy.

Activities and Facilities in The Suraya hotel

The Suraya Hotel features amazing facilities and services for comfort and convenience of guests. There are facilities for disabled guests such as elevators and convenience stores like 7eleven as well as the 24-hour reception desk. It is also located nearby Kuantan Medical centre which is only 300 metres away from the hotel. Besides that, shuttle service and free parking are also available. Daily housekeeping, laundry and dry cleaning services are also accessible for guests. For leisure and recreational activities, guests can also approach the tour desk for the receptionist to arrange a tour around Kuantan city centre.

Interesting Places Near The Suraya hotel

Kuantan Parade -

Kuantan Parade is a local mall situated at the centre of Kuantan. The anchor tenant is The Store, a local hypermart which offers groceries and other household needs. It caters to the daily needs of local shoppers. Besides that, there are also shops selling mobile gadgets, eateries and other services. It opens daily from 9 am to 6 pm except on Saturday is 9 am to 1pm.

Gio Mall -

Besides Kuantan Parade, Gio Mall is also located at Kuantan opposite UTC. This shopping centre focuses on Muslim women's fashion brands and men’s clothes. On top of that, there are shops selling many types of fabrics and materials as well as household items.

Teluk Cempedak Beach -

Teluk Cempedak beach is one of the most popular beaches in Kuantan among local and international tourists. It is approximately 5 kilometres away from the town of Kuantan. This attraction is usually popular on weekends and offers many water sports activities like swimming, jet-skiing and surfing. Besides that, there are also stalls selling food and beverages. One of the shops to go to is Song Fatt Shop. The owner is very friendly and sells goods such as kites, drinks, fruits, souvenir and tit-bits. Toilet facility is also provided for your convenience after your time at the beach. During the monsoon season from November to March, visitors are warned to be careful with the sea as the waves can be stronger. Hence, it is not recommended for visitors to swim here during this time.

All facilities in The Suraya

Common Space The Suraya
Common Space
Lobby The Suraya
Lobby
Exterior The Suraya
Exterior
In-room Bathroom The Suraya
In-room Bathroom

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Newspaper in lobby

General

  • AC
  • Non-smoking room

Public Facilities

  • Elevator
  • WiFi in public area

In-room Facilities

  • Shower
  • TV

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Suraya

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

-

Additional Policy

-

General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at The Suraya
30
Number of floors in The Suraya
4
Another facilities in The Suraya
Express check-in, Express check-out, Front desk, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in The Suraya

What are available facilities at The Suraya?
There are top facilites at The Suraya such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Suraya?
The standard check-in time at The Suraya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in The Suraya

8.0
Very Good
From 81 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.8

Location

8.1

Service and Facilites

7.9

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Traveler Reviews The Suraya

Number of reviews per page
20
40
Customer reviews
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Fisalmahadzir
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 269 week(s) ago
Value for money, good service and the rooms clean and comfortable.
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Muhammad A. A.
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Business
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6.2
/10
Reviewed 279 week(s) ago
The room was ok clean but the water was very slow. Aircond no switch can control on / off, check in room time, new amik management time 20min new on airccond. At 3am wake the hot room, the hotel aircond off, tomorrow morning check out the aircond counter. The hotel does turn off airconds from 3am to 4am daily. It costs RM1xx more but the hotel wants to cut costs.
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NORIZAH BINTI IBRAHIM
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Business
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10.0
/10
Reviewed 283 week(s) ago
Best, very recommended, very comfortable, reasonably priced.
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Nur R. B. M. T. F.
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8.4
/10
Reviewed 290 week(s) ago
Strategic location and affordable. Clean!
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Tengku Nur Amilia Binti Tengku Ramli
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Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 308 week(s) ago
Despite the name Suraya, the Chinese-owned hotel is located strategically in the city. The room is spacious and comfy. However, parking lot is very limited.
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Siti F. Z. B. M. L.
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Family
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8.8
/10
Reviewed 309 week(s) ago
awesome! very big, clean and comfortable room!
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Tiara D. M.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
5.1
/10
Reviewed 309 week(s) ago
The check-in process is very slow, takes 1 hour. the room is very dirty. Much of dust and hair everywhere. Dirty bathroom, dirty duvet, dirty bed sheet. dust is everywhere. At that time there was a guest who got caught in the elevator, but the staff just kept quiet. Not recommended for staying here.
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Bily s.
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Business
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8.5
/10
Reviewed 311 week(s) ago
The rooms are big and clean, very much like the hotel.
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Yusran h. b. a. g.
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Business
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8.5
/10
Reviewed 314 week(s) ago
Hotel ias good and clean but the air condition too cool cant adjust or switch off because it's centralized..freezing
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Nijal B.
icon-Family
Family
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9.1
/10
Reviewed 315 week(s) ago
Ideal, clean, satisfactory facilities, if the TV channels need to be added, for a large family is not suitable.
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NURUL AQILAH BINTI ABD LATIFF
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9.0
/10
Reviewed 317 week(s) ago
Rooms are ok, cool airconds, good spacious, central city of kuantan, only parking problem is minimal, if time crowded stay parking xde.
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BAHARI A. B. A. R.
icon-Backpacking
Backpacking
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9.4
/10
Reviewed 318 week(s) ago
Superb room. I booked twin room. It was fantastic at a very low online price. But the drawback is only that no aircond remote available. The hotel didn't even provide in every room. It's automatic aircond where you can't control it. Just imagine at night, you are freezing like hell. Lol
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Rosmawati b. O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 319 week(s) ago
Friendly staff, the hotel needs to add staff as it is too late. When asked to the staff on duty. The hotel is not enough for the room to pack. It took quite a while to check in.
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Nor F. G.
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Business
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8.5
/10
Reviewed 319 week(s) ago
Nice one, the hotel room was great
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NG HOCK Y.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.4
/10
Reviewed 320 week(s) ago
The staff very helpful. The hotel is clean and the location is good and very convenient.
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Ab Razak B. I.
icon-Business
Business
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9.4
/10
Reviewed 320 week(s) ago
Nice staff, nice room, nice parking, just cold aircond, room is hotter.
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NOORAZAM B. M. N.
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Business
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8.5
/10
Reviewed 320 week(s) ago
Clean room and spacious. Limited parking.
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marni b. a. h.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 322 week(s) ago
The rooms are pretty clean and big but the hot water is less cool
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Wahida
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Family
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5.9
/10
Reviewed 323 week(s) ago
Aircond central controller. Hot room until 11 o'clock cold new night.
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Ainul B.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 324 week(s) ago
Room spacious, love everything but unfortunately we cant control the ac temperature
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Exterior 4 The Suraya

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