The Suraya

Hotels
8.0
/10
Very Good
81 reviews
In the Area
See Map
55-57, Jalan Haji Abdul Aziz,, Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
The Suraya hotel is located in the middle of Kuantan city and offers 30 well-appointed guestrooms and impeccable facilities and services. It is also a perfect holiday accommodation as it is surrounded with great restaurants and attractions. The beautifully appointed guestrooms are categorized into a single room, deluxe twin room and triple room. Besides that, The Suraya Hotel offers impeccable service and all the essential facilities for comfort and convenience of guests. Guests can enjoy 24-hour room service, free Wi-Fi in all rooms and free car park. It is also located nearby Kuantan Medical centre, mini market and pharmacy. Other than that, there are also many dining options around The Suraya hotel such as Terminal Satay Zul and Hoi Yin restaurants.For recreational activities, guests can enjoy touring around Kuantan visiting famous attractions and landmarks like Kuantan Parade and Teluk Cempedak beach.
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What's around The Suraya

55-57, Jalan Haji Abdul Aziz,, Kuantan City, Kuantan, Pahang, Malaysia, 25000
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Lobby The Suraya
Lobby 2 The Suraya

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Overview of The Suraya

Discover the unique charm of The Suraya, a vibrant hub nestled in the heart of the city. This isn't just a place to crash; it's a launchpad for your urban adventures.

Located centrally, The Suraya offers easy access to iconic landmarks and hidden gems alike. With excellent public transport links nearby, exploring the city is a breeze. Hop on a bus or train just a short walk away and you'll be navigating like a local in no time.

The Suraya is ideal for the modern explorer – solo adventurers, groups, and anyone keen to soak up the city's energy. Whether you're a seasoned globetrotter or a first-time visitor, you'll find a welcoming atmosphere here.

Expect a stylish and buzzing atmosphere. The Suraya blends contemporary design with a relaxed vibe, creating a space where you can connect with fellow travelers or simply chill out after a day of sightseeing.

The Suraya

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Suraya Facilities

Featuring 30 rooms in total, The Suraya offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, 24-Hour Front Desk, Elevator, WiFi.

Room Types at The Suraya

The Suraya offers a variety of room types to suit different needs and budgets. From private rooms for those seeking solitude to shared dorms perfect for socializing, there's something for everyone. Each room is designed with comfort and practicality in mind, ensuring a restful night's sleep.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Suraya

Expect a lively yet laid-back atmosphere at The Suraya. It's a place where you can easily strike up a conversation with fellow guests or find a quiet corner to unwind.

You'll likely find a mix of international travelers, digital nomads on long-term stays, and groups exploring the city together. The diverse crowd adds to the vibrant and inclusive vibe.

Keep an eye out for weekly activities, city tours, or events organized by the The Suraya. These are great opportunities to meet new people and discover hidden gems in the city.

Like any good accommodation, The Suraya has a few house rules to ensure everyone has a pleasant stay. Be mindful of noise levels, especially during late hours, and respect the cultural etiquette of the local area.

How to Get to The Suraya

Getting to The Suraya is straightforward, no matter how you're arriving.

Identify the nearest train or bus station to The Suraya. From there, it's usually a short walk or a quick bus ride to the accommodation.

If you're arriving by taxi, simply provide the driver with the address of The Suraya. Alternatively, use ride-hailing apps for a convenient and affordable option.

Many major spots and neighborhoods are within walking distance of The Suraya. Grab a map or use a navigation app to explore the area on foot and discover hidden gems along the way.

Food Near The Suraya

Start your day right with breakfast at The Suraya, or grab a coffee to kickstart your adventures.

For those who prefer self-catering, The Suraya provides kitchen facilities where you can whip up your own meals. This is a great way to save money and cater to your dietary needs.

Venture out and discover the array of cafes, convenience stores, and restaurants within walking distance of The Suraya. From traditional eateries to trendy cafes, there's something to satisfy every craving.

Things to Do Around The Suraya

Prepare to be spoiled for choice when it comes to things to do around The Suraya.

Immerse yourself in the city's culture by visiting nearby tourist attractions, night markets, museums, and parks. There's always something new to discover.

Ideal Itinerary Suggestions

For solo travelers, consider a walking tour of the city's historical landmarks, followed by a relaxing afternoon in a local park. In the evening, explore the vibrant nightlife scene.

If you're traveling with a group, opt for a day trip to a nearby attraction, followed by a delicious meal at a traditional restaurant. Don't forget to check out the local markets for unique souvenirs.

Why The Suraya is Popular Among Travelers

The Suraya has earned its reputation as a popular choice among travelers for several reasons. Its central location, affordable rates, and friendly atmosphere make it an ideal base for exploring the city.

Tips for First-Time Visitors

Make the most of your stay at The Suraya with these handy tips.

Best Room Choice

If you're traveling solo and on a budget, a shared dorm is a great option for meeting new people. For couples or those seeking more privacy, a private room is a comfortable choice.

What to Pack

Pack light and bring essentials such as comfortable shoes, a universal adapter, and any necessary medications. Don't forget to bring a reusable water bottle to stay hydrated.

Language and Customs

English is widely spoken at The Suraya, but learning a few basic phrases in the local language can enhance your experience. Be mindful of local customs and traditions, and always be respectful of the local culture.

Best Time to Stay at The Suraya

The best time to stay at The Suraya depends on your preferences and priorities.

Seasonal Advice

Consider visiting during the shoulder seasons (spring or autumn) for pleasant weather and fewer crowds. Be aware of peak periods such as summer holidays and local festivals, when prices may be higher.

Event-Based Travel Tips

If you're planning to attend a specific event or festival, book your accommodation well in advance. University holidays can also impact availability and prices, so plan accordingly.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

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  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

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  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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All facilities in The Suraya

Common Space The Suraya
Common Space
Lobby The Suraya
Lobby
Exterior The Suraya
Exterior
In-room Bathroom The Suraya
In-room Bathroom

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Newspaper in lobby

General

  • AC
  • Non-smoking room

Public Facilities

  • Elevator
  • WiFi in public area

In-room Facilities

  • Shower
  • TV

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Suraya

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

-

Additional Policy

-

General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Suraya
30
Number of floors in The Suraya
4
Another facilities in The Suraya
Express check-in, Express check-out, Front desk, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in The Suraya

What are available facilities at The Suraya?
There are top facilites at The Suraya such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Suraya?
The standard check-in time at The Suraya is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does The Suraya have?
The Suraya is a 2.0-star hotel.
How many floors does The Suraya have?
The Suraya has 4 floors.
How many rooms does The Suraya have?
The Suraya has 30 rooms in total.
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More Reviews from Other Guests in The Suraya

8.0
Very Good
From 81 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.8

Location

8.1

Service and Facilites

7.9

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Most Recent
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Traveler Reviews The Suraya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Fisalmahadzir
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 298 week(s) ago
Value for money, good service and the rooms clean and comfortable.
Find this review helpful?
Muhammad A. A.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 308 week(s) ago
The room was ok clean but the water was very slow. Aircond no switch can control on / off, check in room time, new amik management time 20min new on airccond. At 3am wake the hot room, the hotel aircond off, tomorrow morning check out the aircond counter. The hotel does turn off airconds from 3am to 4am daily. It costs RM1xx more but the hotel wants to cut costs.
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NORIZAH BINTI IBRAHIM
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 312 week(s) ago
Best, very recommended, very comfortable, reasonably priced.
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Nur R. B. M. T. F.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 319 week(s) ago
Strategic location and affordable. Clean!
Find this review helpful?
Tengku Nur Amilia Binti Tengku Ramli
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 337 week(s) ago
Despite the name Suraya, the Chinese-owned hotel is located strategically in the city. The room is spacious and comfy. However, parking lot is very limited.
Find this review helpful?
Siti F. Z. B. M. L.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 338 week(s) ago
awesome! very big, clean and comfortable room!
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Profile Picture
Tiara D. M.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
5.1
/10
Reviewed 338 week(s) ago
The check-in process is very slow, takes 1 hour. the room is very dirty. Much of dust and hair everywhere. Dirty bathroom, dirty duvet, dirty bed sheet. dust is everywhere. At that time there was a guest who got caught in the elevator, but the staff just kept quiet. Not recommended for staying here.
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Bily s.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
The rooms are big and clean, very much like the hotel.
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Yusran h. b. a. g.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
Hotel ias good and clean but the air condition too cool cant adjust or switch off because it's centralized..freezing
Find this review helpful?
Nijal B.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 344 week(s) ago
Ideal, clean, satisfactory facilities, if the TV channels need to be added, for a large family is not suitable.
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NURUL AQILAH BINTI ABD LATIFF
icon-origin-TRAVELOKA
9.0
/10
Reviewed 347 week(s) ago
Rooms are ok, cool airconds, good spacious, central city of kuantan, only parking problem is minimal, if time crowded stay parking xde.
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BAHARI A. B. A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 347 week(s) ago
Superb room. I booked twin room. It was fantastic at a very low online price. But the drawback is only that no aircond remote available. The hotel didn't even provide in every room. It's automatic aircond where you can't control it. Just imagine at night, you are freezing like hell. Lol
Find this review helpful?
Rosmawati b. O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 348 week(s) ago
Friendly staff, the hotel needs to add staff as it is too late. When asked to the staff on duty. The hotel is not enough for the room to pack. It took quite a while to check in.
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Nor F. G.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 348 week(s) ago
Nice one, the hotel room was great
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NG HOCK Y.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.4
/10
Reviewed 349 week(s) ago
The staff very helpful. The hotel is clean and the location is good and very convenient.
Find this review helpful?
Ab Razak B. I.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 349 week(s) ago
Nice staff, nice room, nice parking, just cold aircond, room is hotter.
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NOORAZAM B. M. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 349 week(s) ago
Clean room and spacious. Limited parking.
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marni b. a. h.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 351 week(s) ago
The rooms are pretty clean and big but the hot water is less cool
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Wahida
icon-Family
Family
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5.9
/10
Reviewed 352 week(s) ago
Aircond central controller. Hot room until 11 o'clock cold new night.
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Ainul B.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 353 week(s) ago
Room spacious, love everything but unfortunately we cant control the ac temperature
Find this review helpful?
Number of reviews per page
20
40

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Exterior 4 The Suraya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 81 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.8

Location

8.1

Service and Facilites

7.9

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Suraya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Fisalmahadzir
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 298 week(s) ago
Value for money, good service and the rooms clean and comfortable.
Find this review helpful?
Muhammad A. A.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 308 week(s) ago
The room was ok clean but the water was very slow. Aircond no switch can control on / off, check in room time, new amik management time 20min new on airccond. At 3am wake the hot room, the hotel aircond off, tomorrow morning check out the aircond counter. The hotel does turn off airconds from 3am to 4am daily. It costs RM1xx more but the hotel wants to cut costs.
Read More
Translated by Google Icon
See original
Find this review helpful?
NORIZAH BINTI IBRAHIM
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 312 week(s) ago
Best, very recommended, very comfortable, reasonably priced.
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Find this review helpful?
Nur R. B. M. T. F.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 319 week(s) ago
Strategic location and affordable. Clean!
Find this review helpful?
Tengku Nur Amilia Binti Tengku Ramli
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 337 week(s) ago
Despite the name Suraya, the Chinese-owned hotel is located strategically in the city. The room is spacious and comfy. However, parking lot is very limited.
Find this review helpful?
Siti F. Z. B. M. L.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 338 week(s) ago
awesome! very big, clean and comfortable room!
Find this review helpful?
Profile Picture
Tiara D. M.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
5.1
/10
Reviewed 338 week(s) ago
The check-in process is very slow, takes 1 hour. the room is very dirty. Much of dust and hair everywhere. Dirty bathroom, dirty duvet, dirty bed sheet. dust is everywhere. At that time there was a guest who got caught in the elevator, but the staff just kept quiet. Not recommended for staying here.
Translated by Google Icon
See original
Find this review helpful?
Bily s.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
The rooms are big and clean, very much like the hotel.
Translated by Google Icon
See original
Find this review helpful?
Yusran h. b. a. g.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
Hotel ias good and clean but the air condition too cool cant adjust or switch off because it's centralized..freezing
Find this review helpful?
Nijal B.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 344 week(s) ago
Ideal, clean, satisfactory facilities, if the TV channels need to be added, for a large family is not suitable.
Translated by Google Icon
See original
Find this review helpful?
NURUL AQILAH BINTI ABD LATIFF
icon-origin-TRAVELOKA
9.0
/10
Reviewed 347 week(s) ago
Rooms are ok, cool airconds, good spacious, central city of kuantan, only parking problem is minimal, if time crowded stay parking xde.
Translated by Google Icon
See original
Find this review helpful?
BAHARI A. B. A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 347 week(s) ago
Superb room. I booked twin room. It was fantastic at a very low online price. But the drawback is only that no aircond remote available. The hotel didn't even provide in every room. It's automatic aircond where you can't control it. Just imagine at night, you are freezing like hell. Lol
Find this review helpful?
Rosmawati b. O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 348 week(s) ago
Friendly staff, the hotel needs to add staff as it is too late. When asked to the staff on duty. The hotel is not enough for the room to pack. It took quite a while to check in.
Translated by Google Icon
See original
Find this review helpful?
Nor F. G.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 348 week(s) ago
Nice one, the hotel room was great
Find this review helpful?
NG HOCK Y.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.4
/10
Reviewed 349 week(s) ago
The staff very helpful. The hotel is clean and the location is good and very convenient.
Find this review helpful?
Ab Razak B. I.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 349 week(s) ago
Nice staff, nice room, nice parking, just cold aircond, room is hotter.
Translated by Google Icon
See original
Find this review helpful?
NOORAZAM B. M. N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 349 week(s) ago
Clean room and spacious. Limited parking.
Find this review helpful?
marni b. a. h.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 351 week(s) ago
The rooms are pretty clean and big but the hot water is less cool
Translated by Google Icon
See original
Find this review helpful?
Wahida
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 352 week(s) ago
Aircond central controller. Hot room until 11 o'clock cold new night.
Translated by Google Icon
See original
Find this review helpful?
Ainul B.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 353 week(s) ago
Room spacious, love everything but unfortunately we cant control the ac temperature
Find this review helpful?
Number of reviews per page
20
40