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The Upper House
Hotels
8.8
/10
Very Good
24 reviews
What Guests Say About Their Stay
Chin Tong
10.0
/ 10
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Dave
10.0
/ 10
Newish hotel with nice rooms.
No water given in room but to collect at dispenser located outside.
Breakfast is poor so don't expect much.
Nur Ain Jong
10.0
/ 10
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
In the Area
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22A, Jalan Vervea, Vervea,
Aspen Vision City
Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Upper House
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Per room per night (excl. taxes & fees)
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What's around The Upper House
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22A, Jalan Vervea, Vervea,
Aspen Vision City
Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110
Discover More About The Upper House
note: hotel was previously named The Upper House Hotel
Location
The Upper House is a hotel in a good neighborhood, which is located at Simpang Ampat.
About The Upper House
Whether you are planning an event or other special occasions, The Upper House is a great choice for you with a large and well-equipped function room to suit your requirements.
Are you a shopaholic? Staying at The Upper House will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, The Upper House provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Upper House .
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Upper House exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Upper House is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The Upper House is the right place to stay.
All facilities in The Upper House
Bar, Cafe and Lounge
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Breakfast (surcharge)
- Poolside bar
- Bar
- Dietary menu
- Vegetarian meal
Hotel Services
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
General
- AC
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Shower
- TV
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- Grocery
- Laundry
- Shops
- Supermarket
Things to Do
- Outdoor pool
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Upper House
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Check in starts at 3:00pm Check out is at 12:00pm
Room security deposit RM100 per room per stay is required upon check in, and refundable upon check out, subject to final billing status Local Council Tax and Tourism Tax is payable upon check in, if any
Room security deposit RM100 per room per stay is required upon check in, and refundable upon check out, subject to final billing status Local Council Tax and Tourism Tax is payable upon check in, if any
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Upper House | 89 |
Number of floors in The Upper House | 4 |
Another facilities in The Upper House | Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in The Upper House
What are available facilities at The Upper House ?
There are top facilites at The Upper House such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Upper House ?
The standard check-in time at The Upper House is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Upper House provide breakfast?
Yes, The Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Upper House
Traveloka (24)
Other sources (23)
8.8
Very Good
From 24 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.8
Location
8.9
Service and Facilites
9.0
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Traveler Reviews The Upper House
Number of reviews per page
20
40
Customer reviews
Mohd Faiz
9.7
/10
Reviewed 136 week(s) ago
Well whatever you see in the picture is exactly what it has to say. Perfectly new and kudos to Mr. Archer from front office and his team that put the satisfaction service of hospitality at its level. The surrounding also have a lot of parking space and walking distance to both ikea and design village. Cons: still new area and no mamak stall. But not to worry, grab delivery is fast. I will definitely stay here again for my short trips. 😄
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TAN Z. Y.
6.0
/10
Reviewed 164 week(s) ago
Need improve the staff training to inform customer for non misunderstanding. The cooker very dirty.
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nur n. s. b. m.
8.5
/10
Reviewed 165 week(s) ago
Best hotel to relax. Friendly and welcoming receptionist
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Ilyani b. M.
8.5
/10
Reviewed 166 week(s) ago
Had a pleasant stay in here. Breakfast been served to the room. Minimalist deco and comfort bed.
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Firdaus S.
9.7
/10
Reviewed 167 week(s) ago
The location of the hotel is strategic. The room space is small but very pleasant.
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che h. b. c. w. s.
8.5
/10
Reviewed 170 week(s) ago
So far ok la. Just into the back of the saturated location is also looking for. It looks like an exclusive kind of expensive hotel but it's actually cheap. Here, if people are not used to coming, it is difficult to find a place to eat. Overall ok
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Nurfarah S. B. Z.
9.7
/10
Reviewed 170 week(s) ago
Check in process, check out fast and fast. Satisfied, clean and comfortable.
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KN
Khad N.
10.0
/10
Reviewed 171 week(s) ago
Awesome experience. Pool is great. Just that they don't have kids pool. Nevertheless, with parents monitoring, kids can enjoy their pool time. The room is just nice! It exceed our expectation for the price we paid! The bed is really spacious! A lot of plug points for charging and electrical appliances. The water stream is very strong! The breakfast also very delicious! Recommended hotel! Will come again next time.
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MR
Muhammad R.
9.4
/10
Reviewed 176 week(s) ago
So far good Just need more shop in that area.
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Number of reviews per page
20
40
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