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Thistle Johor Bahru

Hotels
Jalan Sungai Chat, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80100
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Traveloka
8.3 Impressive
From 547 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Staff by the name Mr Shaff did help me & family to check in early .As he knew that we look so tired when we reach hotel. Thanks a lot. Breakfast good & room very big & spacious. Most of all very clean. Will come again & recommend others.
Mohamad A. A.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

Jalan Sungai Chat, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80100
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Check-in
Tue, 24 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 547 reviews
8.3
Impressive
Fantastic
167
Very Good
253
Satisfying
48
Average
79
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (5)
friendly staffs (5)
clean room (6)
excellent service (1)
great view (2)
spacious room (1)
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GL
1 Reviews
5.9
/ 10
5.9
Staycation
Very lousy service. Not worth 4 stars at all. Reached early and the staff said the room is not ready. They said will call us once the room is ready. Waited until check-in time. No, receive any call. When checking in the room, they said the phone is not working, anything informs them using WhatsApp. After checking in the room, only 2 towels and 1 set of toothbrushes, no hand towel no small towel no floor mat no kettle. Texted through WhatsApp but never reply. Went out and came back to the hotel, also told the staff we need those stuff. They said they will send it shortly. Waited one hour no one came. My husband went down to the lobby and ask for those items. Another staff said need to wait, if today cannot get, have to wait until tomorrow. We gonna share one toothbrush for the night and so thirsty, no kettle (it's written that this room type has a kettle) poor thing. Can't believe this is 4 stars hotel at all. Won't be back definitely!

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HE
10 Reviews
6
/ 10
6
Holiday
The check-in took more than 3 hours, instead of getting a king bed, we got a twin bed that merge manually 😬 but nevermind about that, to get towels we need to wait another hour, after late check-in. And the next day, we need to request a couple of times to get bottles of mineral water. The phone's not working, so we cannot call room service at all. Our stay was unclear on systems even when I want to check out. The concierge was the only person that was helpful and also the security. Other than that, bad services. Quite a disappointment cause, the place is good, good view, big room. Just the services, I think they need to add more people.

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Accommodation's Reply

12 May 2022
Dear Ms Hilda, Greetings from Thistle Johor Bahru. Please accept our apology for the trouble caused during your stay with us. We will do further checking in order this will not repeat again in future. Regards, Reservations Dept
JA
2 Reviews
5.4
/ 10
5.4
Holiday
I made a booking and made a request for early check-in. There was no response from the hotel or the agent. I arrived at the hotel and was told they are not able to accommodate my request. They further mentioned that they don't look at Third Party requests. They promised to call me back when the room was available but that never happened. I finally got my keys after 3.30 pm. To add to that, the hotel did not have phone access.

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Accommodation's Reply

12 May 2022
Dear Mr Jacob, Greetings from Thistle Johor Bahru. Thank you for your email received. We apologise for the trouble caused by your stay. We will look into this matter accordingly. Regards, Reservation Dept
BB
6
/ 10
6
Staycation
Electricity cut off at 10am without any notification during booking period. Need to check out early.

1 liked this review

me
1 Reviews
5.8
/ 10
5.8
The toilet door won't close properly. Staff (Suhaimi) looks like unwelcome, maybe because he thought that the room booked via app cheap and not deserve to greet us.

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3 Reviews
8.5
/ 10
8.5
Staycation
Easy accessibility to surrounding JB town. Hotel however showed sign of aging and need proper maintenance.

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TM
7 Reviews
6
/ 10
6
Holiday
Pipe in toilet got loud sound. Less choices for breakfast buffet.

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n
2 Reviews
5.1
/ 10
5.1
Staycation
The cleanliness is euw. We entered the room with wet toilet. No toilet towel (the bath mat towel). The bath tub had stained and the stopper broken. No plastic on dust bin and no toilet tissue. Worst part was, we left the room for dinner and we got back to cockroaches all over the tables in the room! I called reception to change my room immediately. Luckily I got the new room with a lot better condition. I'm not sure either its the cleaner that don't get the supervision from the superior as it was like nobody is doing the ‘check and balance’ thingy. So prolly the janitor just do their work ‘asal boleh’ because nobody is checking em out. First room I got is 1011 the seaview room (The cockroaches and disaster room). And get moved to level 11 with better condition on cleanliness. Well. Overall. Scary experience as I didn't checked in to motel. So my expectation is way higher than what I deserved. I'm not sure whether that room on level 10 is for those who purchased the promo room. Maybe that's what hotel practice. The double standard for promo purchaser and walk in guest, probably. We don't know. I just assumed anyway. All in all. No second stay or repeat stay in thistle. It may seems so exclusive from outside or on the name. But come on. We have a lot more hotels in jb. Just not this one. I'm expecting their managers to clarify the situation or at least, apologize for the disgusting experience that their guest had. But, none is coming. Not the manager from day shift or night shift. None. Other hotel guys. Just not this one k. Yucks!

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F
5 Reviews
8.5
/ 10
8.5
Holiday
Best and recommended ☺. So far for breakfast their need to improve.

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MH
2 Reviews
8.5
/ 10
8.5
Staycation
Nice view for seaview just improve the facility and room that will be nice.

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Minimum Age for Check-in Policy
Guests must be at least 18 years old to be able to check-in.

Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Thistle Johor Bahru is located within the vicinity of Legoland and Iskandar Development Region, making it a great destination for meetings and events as well as leisure and recreation. Being a luxury 5-star hotel, Thistle Johor Bahru provides the very best of Malaysia, including its legendary hospitality. This hotel is perfectly placed to escape the hustle and bustle and start your next adventure in Johor Bahru city centre.

Focusing to deliver the best service to each and every of their guest, Thistle Johor Bahru is very committed to providing a comfortable setting thus making your stay in Johor Bahru, a memorable one.

How to get to Thistle Johor Bahru

By road, Thistle Johor Bahru is 3-hour drive from Kuala Lumpur via North-South Highway (PLUS), 10-minute drive from the Johor Bahru-Singapore Causeway and 5-minute drive from Johor Bahru City Centre. One may drive or opt for a bus ride that usually arrives at Larkin Sentral. From there, taxis can be easily flagged. Airlines offering flights to and from Johor Bahru include Malaysia Airlines, AirAsia, Firefly and Malindo Air and airport is located at Senai, approximately 30-minute drive from the hotel.

Different Types of Rooms in Thistle Johor Bahru

All 381 rooms in this refurbished hotel are air-conditioned, en-suite and come with a complimentary wireless internet connection. The room types include Royal Suites, Thistle Suites, Junior Suites, Family Suites, Executive Seaview, Executive, Deluxe Seaview and Deluxe Rooms, each with a commanding view of the Straits of Johor whilst the Deluxe Rooms provide an eye-catching view of the city skyline.

The Royal Suites will provide you with the highest level of perfection. It boasts a comfortable king size bed covered with luxurious white cotton linens and a large bathroom with spacious walk-in glass shower adorned with the finest marble vanity. In the Thistle Suites, the sleeping area features a comfortable king size bed. There is a comfortable sofa in the sitting area and it is luxuriously decorated room features a flat-screen LCD TV, a minibar and a safe box.

On the other hand, the Executive Rooms provide you with glorious views of the city skyline and are specially designed to create the perfect setting for both business and leisure travellers. Staying in this executive room implies that you have access to the hotel Executive Lounge, where you can enjoy the Executive Breakfast and Evening Cocktails. If you opt for the Deluxe Seaview Room, you will get to enjoy an excellent room, overlooking the Straits of Johor. This room is equipped with toilet, a standing shower and toiletries.

Restaurant and Cafe in Thistle Johor Bahru

The restaurants available at this hotel include Glass, Fresh and Oasis. They offer a huge range of cuisine and dining options overlooking the Straits of Johor. Whether you are entertaining business associates, enjoying a quiet dinner for two, or enjoying time with the entire family, These restaurants provide everything to satiate your demand for fine dining.

If you wish to spend some time at the bar, there are Oasis, an innovative Italian poolside restaurant with distinct dining areas and bar where diners can watch the chefs compose in the open kitchen and The Hive, where you get to enjoy after dinner drinks and can be a perfect venue for get-togethers.

Facilities and Activies in Thistle Johor Bahru

With free W-Fi available in all guest rooms and throughout the hotel, you are never more than a couple of clicks away from home, the office, or the rest of the world. Thistle Johor Bahru features an outdoor pool and a kid's pool. Apart from that, they also offers access to the business centre, a limo/town car service and a meeting room while limited on-site parking is available on a first-come, first-served basis. As the entire hotel is a no-smoking area, there is however a designated smoking area for those who wish to smoke.

Everything in the bedrooms at Thistle Johor Bahru has been chosen with one thing in mind: the guest’s comfort. Also available are tea and coffee making facilities, flat screen LCD TV and hairdryer. Iron and ironing board are available upon request.

Interesting Places near Thistle Johor Bahru

Legoland is an ideal venue for those who wish to experience the fun and thrill of a theme park surrounded by Lego characters. With over 40 interactive rides, shows and attractions, indeed this place should be in your must-visit list. Johor Premium Outlet is another attraction to visit. Featuring 130 premium outlets of diverse famous international brands, this place easily accessed from Thistle Johor Bahru.

Hotel Policy

Additional breakfast are chargeable at MYR 30.00 /person.

Additional Breakfast;

Adult - 40MYR Nett per adult
Children - 20MYR Net per child ( 05-11 years old)

Remarks - To purchase the breakfast voucher at the reception counter upon arrival.
----------------------------------------------------------



Dear Valued Guest,

Every guest must present proof of full vaccinations upon check-in at the hotels (Digital Vaccine Certificate on MySejahtera App or Vaccination Card) and must be at least 14 days post full vaccination (or 28 days for single dose vaccine such as Johnson & Johnson, CanSino)

At the same time, we need to advise that only limited services and facilities are available during this period and the following service changes will apply until further notice.

SERVICE UPDATE:
•It is mandatory to wear face mask at all times in public areas.
•Glass Restaurant will be open for dine-ine from 6.30am-10.30pm.
•Breakfast will be served from 6.30am-10.30pm
•The Spa, Executive Lounge and other facilities will be temporarily closed.
•Guest are required to display their Fully Vaccinated status on Mysejahtera app to check-in for leisure stay and dine-in at any outlets.

SWIMMING POOL NOTICE:
•Pool operation Hours : 9.00am to 5.00pm daily
•Guests who are displaying cough, fever or other symptoms of illness are not permitted to utilize the pool
•Guests below 12 years of age and above 60 years of age are not ENCOURAGED to use the pool
•No food allowed in the pool area
•Guests who are found to be in violation of the rules will be asked to leave the pool area

GYM OPERATIONS NOTICE:
•Gym Operation Hours : 9.00am to 5.00pm daily
•Guests who are displaying cough, fever or other symptoms of illness are not permitted to utilise the gym
•Guests below 16 years of age are not PERMITTED to use the gym
•No foods allowed in the GYM
•Guests who are found to be in violation of the rules will be asked to leave the gym area

Guest satisfaction is important to us and we sincerely regret any inconvenience caused. Your well-being, safety & security continues to be our utmost priority.

For assistance please call our operator at 07-222 9234 / 07-267 8999

Facilities
Hotel Services
  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
General
  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Dining area
  • Snacks
  • Winery
Things to Do
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
Business Facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre
Accessibilty
  • Disabled access friendly
  • Accessible bathroom
  • Wheelchair accessible
Transportation
  • Secure parking
  • Valet parking
Connectivity
  • Internet point
  • Free WiFi
Nearby Facilities
  • Shops
Sports and Recreations
  • Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 608 Hotels in Johor Bahru

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