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  6. Thistle Johor Bahru

Thistle Johor Bahru

Jalan Sungai Chat, Johor Bahru, Malaysia, 80100
Others
8.5/10Very Good
According to 198 guests
Big room, clean, comfortable, oasis in the middle of city
Vivin A. G.
See all reviews
Based on 1,291 traveler reviews
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Sultanah Aminah Hospital
(0.52 km)
Sultan Abu Bakar Mosque
(1.06 km)
Johor Zoo
(1.13 km)
Arulmigu Sri Rajakaliamman Glass Temple
(1.94 km)
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Review by Traveloka users
Review
8.5
/10
Very Good
Cleanliness
8.57
Comfort
8.58
Meal
8.05
Location
8.86
Service
8.44

120 Traveloka customers have stayed in this hotel and given reviews:

5.6
Toilet air suction not working. Aircon temperature control not working. Bathtub water tap not working. Complained but told nothing can be done. Not able to get anywhere over phone we went to their front desk, receptionist was impolite. She complained openly about our requests to colleagues not realising we understood the language. Good looking hotel but low class management.
9.7
Very exclusive and comfortable room.
5.4
We are disappointed about dishonest of Thistle JB. How can a 4 star hotel let their customer to stay in the room that surrounded by all the renovation works going rooms? Don't you know the painting smell are very strong and toxic? And not only that, the wall drilling sound in the early morning also super annoying! We chosen to stay in your hotel is because we thought can rest well, and enjoy the hotel environment. But now it seems worst than any lousy motel! My baby admitted hospital (emergency) at the first night we put in your hotel due to breathing difficulty and we found out the source is actually from your hotel bad renovation environment! Dusty, painting, drilling works and etc. This is definitely unfair to customer, this is not what we have paid for! We check out on the 2nd day.
8.2
Rooms were comfortable and check-in / check-out was easy. Limited choice for dining.
9.4
Comfy and cozy. our view is wonderful.
8.5
Good and comfortable. it just that their service at reception quite slow during check-in process.
8.5
I had a great time at Thistle JB, as usual!
9.6
This is the second time I've stayed at the hotel. Overall the hotel is good. The service can be better. I was expecting excellent customer for this hotel but it's disappoint me again.
8.8
The hotel is old, so some of furniture were outdated, there's a renovation in some room so it's a little noisy during daytime, pool was great big, we only purchase breakfast on our first day since the food were not so tasty, but no worry there is some things in front of hotel and also local food stall near hotel. Big plus for me is the free shuttle service from hotel to JPO, Legoland and JB sentral, so its quite useful for big group like mine.
7.0
Decent for short stay. Pillows too soft.
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Based on
1,291 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business333
Couples244
Solo travel42
Family428
Friends getaway94
Rating Result
Very Bad
74
Bad
111
Average
331
Very Good
478
Extraordinary
297
kasturi devi m
Nice
Clean room, strategic place. The bathroom is ok in size. It is located at the centre of the city. Overall a nice place to stay but its kinda expensive because of the brand. The breakfast is moderate. Overall good.
Couples - Aug 15, 2017
Nasriq85
BUYING A FIAT AT FERRARI PRICE
1 night stayed at the hotel for business trip. The room is clean but had some odour and got some mark spot at the pillow, towel and curtain. Breakfast menu look slightly variety but tasteless n plain. One of BIG name & Popular Hotel in JB but the staying excitement is moderate
Business - Aug 14, 2017
Spyer2015
Worst service
Dear General Manager, Since 2014 my first choice of stay is thistle. I love the rooms, exterior and interior of the hotel and best service by Mr Arnel and Mr Shariff. In my recent stay on 5/8/2017, Saturday was the worst service I have received. Your staff Mr Aliff is the worst Duty Manager I have met in all of my stays in any hotel. He told us there was not any rooms available when it was already 1.10pm. He told us we have to wait for our room and could not tell us how long. I was not happy at this time as it was my 6 months infant birthday we decided to celebrate it at thistle. We requested for high floor, upgrade of room and early check in at 11am and clean rooms. We have already sent an email to Kurtsean and he told us our request have already been put up and it was also confirm over the phone. We assume as usual our request would be confrim as he did not state it is subject to availability and also in our recent stay on 23 june 2017 was confirm too. Mr Aliff the Duty Manager actually argued with us saying he can't do anything as there are no rooms leaving us to standing and waiting at the lobby with our 6 months infant, Ms. Sofia came to assist us with our booking and told us we have to wait atleast 40mins to 1 hours for a room. We were tired of arguing as we have a infant to care for. Mr Aliff showed a unhappy face to me and my baby, he even glared at us. As a Duty Manager he is suppose to welcome guest which he did not at all. We were left standing at the lobby for 15mins, no drinks were serve to us as guests. At this point I did not feel welcome at all. So Mr azami Duty Manager lead us to the lounge to take a sit while waiting. Again no waiter or manager ask if we wanted any complimentary drinks or any drinks to be purchase. Sick of waiting,we called up a waiter While waiting n requested purchase drinks and waited for 1 hour and our room not not ready yet, they promise us 40mins but we waited for an hour no one came to us to apologise for lateness. Ms Sofia mentioned that she will be able to ready a room by 2pm or before that.We urgently needed a room as we need to feed our baby and our baby was already sleepy and we did not have any baby stroller with us, so my husband came up to the counter and ask if our room is ready as it is more then 1 hour which was 2.20pm. Ms. Sofia said "ouh you already receive your key right" which we did not. So she proceeded to give us our key and no upgrade of room is received, only a complimentary executive club and breakfast at executive club which doesn't have any varieties of drinks of any food. So we went ahead to switch to breakfast at fresh. I went to executive club lounge on the next day and was serve by Faleq who also was rude as he told me i could not take any drinks till he check if my room was entitle to. My hubby came to the executive lounge the night before and there were'nt any checking done and the staff who was at the counter did not welcome him but glared at him instead and did not understand the meaning of '"can drinks". Mr faleq told me there is not a reason for me to be angry. He told me i should not be angry in a harsh tone. This is my worst stay by far i was really angry throughout the stay and was not please in any way. I would like to receive a follow up call. Thanks. I would really love to post a bad review on this hotel on the social media as well.
Family - Aug 7, 2017
Thevarajan S
Poor Quality Services
Reception was not to standard. Very slow in service provided. Not friendly. Breakfast was hopeless & very limited choice. Not a good hotel to stay for vegetarians as they do not wish to provide vege menu. Even request vege menu on a group package they're chargeable....nonsenses. No steam & suana facility provided but they introduce private & chargeable no quality of 4* at all. Safe your money for other better hotels in JB.
Business - Aug 5, 2017
KhairulSingapore
Old on the outside but chic on the inside
The toilet abit outdated... The room was clean with huge comfortable bed and bedding... Never tried the pool but the location of the pool does not looked private... Relatively busy hotel with a lot of guests...
Couples - Aug 3, 2017
See other reviews

The hotel is currently undergoing renovation works from 2017-03-15 to 2017-12-31 on gym

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Money changer
    • Express check-in
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Children pool
    • Fitness center
    • Hot tub
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • Shower
    • TV
  • General
    • AC
    • Family room
    • Non-smoking room
    • Smoking area
  • Transportation
    • Area shuttle with surcharge
    • Secure parking
    • Valet parking
  • Sports and Recreations
    • Golf course
    • Tennis
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Food and Drinks
    • Bar
  • Accessibilty
    • Access friendly
  • Nearby Facilities
    • Shops

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Thistle Johor Bahru is a good choice when you are visiting Johor Bahru - City Center.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Thistle Johor Bahru

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Thistle Johor Bahru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Thistle Johor Bahru is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Thistle Johor Bahru.

Additional breakfast are chargeable at MYR 30.00 /person.


Message from Hotel:

To improve our guest's stay experience in the future, we are currently upgrading our gym facilities. With this we apologise for any inconvenience caused.

Starting from 1st April, guest may purchase breakfast Voucher at RM30.00 Nett per person at Reception Counter (for guest with confirmed room booking only).
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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