Tiara Labuan Hotel

Hotels
8.4
/10
Very Good
220 reviews

What Guests Say About Their Stay

Jessica
10.0
/ 10
Tiara Labuan Hotel is the premier resort to stay at on Labuan. The entire property is gorgeous with a variety of gardens and restaurants. You are a 10 minute walk away from town or the Labuan War Cemetery, and just across the road is the peaceful Tiara Beach. I couldn't recommend this resort enough and can't wait to come back.
Murray
10.0
/ 10
I was on Labuan as part of my annual Anzac Day commemoration trip. l again stayed at the Tiara and as always, I thoroughly enjoyed my few days. The accommodation and food were excellent. The staff are all very attentive, enthusiastic and a credit to their employers. I am looking forward to my next visit in the near future.
Nor Haslina
10.0
/ 10
The best hotel in Labuan. We've been staying there since 2014 everytime going to Labuan. The staff are friendly and the rooms are spacious. The swimming pool is also clean and have warmer. My kids love to swim there.
DINA F. B. A.
10.0
/ 10
Staff very helpful, clean room, best services, delicious food, near to swimming pool, near to ujana kewangan/financial park. I enjoyed stay here. Will come again next time.
Neng Suznie Mohd Nistah
9.7
/ 10
Marvellous service...perfect location. Of our room...really close to the pool and basement car park...love my stay...would definitely return...
In the Area
See Map
Jalan Tanjung Batu, P.O. Box 80537, Labuan, Labuan Main Town, Persekutuan Labuan, Malaysia, 87015

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Tiara Labuan Hotel is a good choice when you are visiting Labuan Main Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tiara Labuan Hotel

Jalan Tanjung Batu, P.O. Box 80537, Labuan, Labuan Main Town, Persekutuan Labuan, Malaysia, 87015
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Lobby Tiara Labuan Hotel
Exterior 2 Tiara Labuan Hotel

Discover More About Tiara Labuan Hotel

Overview of Tiara Labuan Hotel

Nestled in the heart of Labuan, Tiara Labuan Hotel offers a unique blend of comfort and convenience, making it an ideal base for exploring this vibrant island. Its strategic location provides easy access to key landmarks and transportation hubs, allowing you to immerse yourself in the local culture and attractions with ease.

Location and Accessibility

Situated in a prime location within Labuan, Tiara Labuan Hotel is within easy reach of the city centre and popular attractions. Public transport options are readily available, making it simple to navigate the island. The hotel's proximity to the airport and ferry terminal also makes it a convenient choice for travellers arriving by air or sea.

Ideal for Whom?

Tiara Labuan Hotel caters to a diverse range of travellers, from solo adventurers and couples seeking a romantic getaway to families and business travellers. Its comfortable accommodations and convenient location make it a suitable choice for anyone looking to experience the best of Labuan.

Style and Atmosphere

The Tiara Labuan Hotel boasts a relaxed and welcoming atmosphere, with a focus on providing a comfortable and enjoyable stay for all guests. The hotel's design reflects the local culture, creating a unique and memorable experience.

Tiara Labuan Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Tiara Labuan Hotel Facilities

Featuring 89 rooms in total, Tiara Labuan Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Room Types

Tiara Labuan Hotel offers a variety of room types to suit different needs and preferences. From cosy standard rooms to spacious suites, each room is designed with comfort and convenience in mind. All rooms are equipped with modern amenities to ensure a relaxing and enjoyable stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Tiara Labuan Hotel

Expect a welcoming and relaxed atmosphere at Tiara Labuan Hotel. The vibe is generally social, but quiet areas are also available for those seeking peace and tranquility.

Guest Profile

Tiara Labuan Hotel attracts a diverse mix of guests, including international visitors, those on extended stays, and small groups. This creates a vibrant and multicultural environment.

Activities and Events

While Tiara Labuan Hotel may not have a specific schedule of organised activities, the staff are always happy to provide recommendations for local tours and events. They can also assist with arranging transportation and booking tickets.

House Rules and Etiquette

Guests are expected to be respectful of other guests and the hotel staff. Standard hotel etiquette applies, including keeping noise levels to a minimum, especially during late hours.

How to Get to Tiara Labuan Hotel

Getting to Tiara Labuan Hotel is relatively straightforward, regardless of your chosen mode of transport.

Transportation Hubs

The nearest airport is Labuan Airport (LBU). From the airport, you can easily take a taxi or utilize available transportation options to Tiara Labuan Hotel. The ferry terminal is also conveniently located, with regular services connecting Labuan to other destinations.

Directions

Taxis are readily available throughout Labuan. Simply provide the driver with the hotel's address, and they will be able to take you directly to Tiara Labuan Hotel.

Walking Distance

Tiara Labuan Hotel is within walking distance of several major spots and neighbourhoods, making it easy to explore the local area on foot.

Food Near Tiara Labuan Hotel

Whether you're looking for a quick bite or a sit-down meal, there are plenty of dining options near Tiara Labuan Hotel.

On-Site Dining

Tiara Labuan Hotel may or may not serve breakfast or drinks on-site. Check with the hotel directly for the most up-to-date information.

Self-Catering

Kitchen facilities may or may not be available for self-catering. Enquire with the hotel to confirm.

Nearby Eateries

Numerous cafes, convenience stores, and restaurants are located within walking distance of Tiara Labuan Hotel. These offer a variety of cuisines and price points to suit all tastes and budgets.

Things to Do Around Tiara Labuan Hotel

Labuan offers a wealth of attractions and activities to keep you entertained during your stay.

Tourist Attractions

Popular tourist attractions near Tiara Labuan Hotel include the Labuan War Cemetery, the Labuan Marine Museum, and the Financial Park.

Cultural Experiences

Explore the local culture by visiting night markets, cultural spots, and museums. Labuan also boasts several beautiful parks and beaches.

Itinerary Suggestions

For solo travellers, consider a day trip to explore the island's historical sites. Group travellers might enjoy a boat tour or a visit to one of the nearby islands.

Why Tiara Labuan Hotel is Popular Among Travelers

Tiara Labuan Hotel is a popular choice among travellers due to its convenient location, comfortable accommodations, and friendly service. Its affordability and accessibility make it an ideal base for exploring Labuan.

Tips for First-Time Visitors

To make the most of your stay at Tiara Labuan Hotel, consider these helpful tips.

Room Selection

If you're a light sleeper, request a room away from the main street. Families may prefer a larger room or suite.

Packing Essentials

Pack light clothing suitable for the tropical climate. Don't forget sunscreen, insect repellent, and a hat.

Language

English is widely spoken in Labuan, so communication should not be a problem.

Local Customs

Be mindful of local customs and traditions. Dress modestly when visiting religious sites.

Best Time to Stay at Tiara Labuan Hotel

The best time to visit Labuan depends on your preferences and priorities.

Seasonal Advice

The dry season (March to September) is generally considered the best time to visit, with sunny skies and pleasant temperatures. The wet season (October to February) can be more humid and rainy.

Event-Based Travel

Check the local calendar for festivals and events that may coincide with your visit. University holidays can also affect availability and prices.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

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A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Tiara Labuan Hotel

Bar, Cafe and Lounge Tiara Labuan Hotel
Bar, Cafe and Lounge
Swimming Pool Tiara Labuan Hotel
Swimming Pool
Functional Hall Tiara Labuan Hotel
Functional Hall
Common Space Tiara Labuan Hotel
Common Space
Lobby Tiara Labuan Hotel
Lobby

Things to Do

  • Fitness center
  • Karaoke
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

General

  • AC
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Golf
  • Squash

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Tiara Labuan Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Lounge, Restaurant / Bar closed temporarily from 28-11-2025 to 28-11-2025.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Tiara Labuan Hotel
89
Number of floors in Tiara Labuan Hotel
4
Another facilities in Tiara Labuan Hotel
Fitness center, Karaoke, Outdoor facilities, Outdoor pool, Sauna

Frequently asked question in Tiara Labuan Hotel

What are available facilities at Tiara Labuan Hotel?
There are top facilites at Tiara Labuan Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tiara Labuan Hotel?
The standard check-in time at Tiara Labuan Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Tiara Labuan Hotel have?
Tiara Labuan Hotel is a 5.0-star hotel.
How many floors does Tiara Labuan Hotel have?
Tiara Labuan Hotel has 4 floors.
How many rooms does Tiara Labuan Hotel have?
Tiara Labuan Hotel has 89 rooms in total.
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More Reviews from Other Guests in Tiara Labuan Hotel

Overall Ratings & Reviews Tiara Labuan Hotel

Traveloka (174)
Other sources (46)
8.6
Very Good
From 174 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Tiara Labuan Hotel
All
Room Space (5)
Bedroom (5)
Family Friendly (4)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Taste (4)
In-house Restaurant (4)
Distance to City Center (3)
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Most Recent
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Traveler Reviews Tiara Labuan Hotel

Number of reviews per page
20
40
Customer reviews
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel was very comfortable. Unfortunately, we were supposed to stay for two nights because our business was over. In the end, we decided to stay for only one night and continue our trip to KL.
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Love the surroundings. The staffs are very friendly.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The best hotel in Labuan. The staffs are very friendly. The hotel area is very relaxing.
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Best hotel in Labuan. Beautiful view and surroundings. Peaceful and the staffs are friendly.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very nice place during my staycation with family ang children.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
The cleanliness of the hotel area can be improved further..
Translated by Google Icon
See original
1 people find it helpful
Samsu A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 164 week(s) ago
Maybe need refurbish but still amazing plce to stay. Need maintain kitchen, socket got ng. Overall satisfied within 2 nights recently.
Find this review helpful?
Rajendran D.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 172 week(s) ago
The stay was rather good. The room is spacious and had staffs helped me especially the bell boy who carried the luggage. Upstairs as I've fractured bone. The only concern would be the toilet cleanliness. Perhaps that can be looked into.
Find this review helpful?
Nurfahana Binti Abdullah Sani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 181 week(s) ago
Interesthing? A very fun place.
Find this review helpful?
Alfaziel I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 240 week(s) ago
a beautiful place..i very like it ❤️💙
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Mohammad N. B. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 277 week(s) ago
Nice room, view and facilities.
Find this review helpful?
Aszeriah B. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 318 week(s) ago
Room - Spacious but a bit outdated. Breakfast - Adequate but slow refilling of food Wifi and mobile data connection - very slow for both hotel wifi and mobile data & line. only 2 bars for Celcom and maxis. There's a nearby beach where you can view sunrise. The garden is nice with a fish pond but lots of mosquitoes.
Find this review helpful?
Profile Picture
Ranggasamy
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 321 week(s) ago
Old furniture but spacious room and comfort. Hotel provide shuttle van from hotel to down town and airport to hotel as well. Breakfast ok.
Find this review helpful?
Sofyah M. Y.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 337 week(s) ago
The worst villa situation! The dusty floor. In the villa with dim light 😮😕 Need to be kept in this villa. The family has been staying at the Tiara villa several times, but this time the villa is at the worst
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Aivy W.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 346 week(s) ago
First, the furniture were old. God knows how old they are. There are even stains on the couch. Secondly, the ac water leaked in the living room. Thirdly, the extra pillow provided was dirty. Fourth, toilet door lock is broken. Fourth, one of floor tiles in the kitchen was loose. Fifth, we only got our clean towels around 5pm (??!)
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AHMAD I. B. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 362 week(s) ago
Comfortable, recommended for family trip
Find this review helpful?
Valery F. L.
icon-Family
Family
icon-origin-TRAVELOKA
6.6
/10
Reviewed 362 week(s) ago
We book the 3-rooms Villa and initially was given at the top floor (3 storeys), we request to change because of inconvenient going up the stairs with kids and elderly people. The villa is given very low maintenance, look kind of haunted in cloudy days. It is lacking in many things, such as towels, hair dryer, pan fryer etc. However, I would like to praise their housekeeping crew for answering our calls and requests immediately and solving our issues. I'm happy with their complimentary drinks. Food for breakfast is ok. For the price we paid, I can't complaint much. However, I hope the management will give the villa better maintenance.
Read More
Find this review helpful?
Mohamad H. I. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 362 week(s) ago
The room that I book have some problem. Report to management. They take action immediately. And they change my villa from 3 bedrooms to 5 bedrooms instantly. Good service.
Find this review helpful?
Francesca J.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 363 week(s) ago
The villa was not properly maintained. Hot water is only available in master bedroom. Jaccuzi are not functioning. As for breakfast. Only few item. Coffee and tea are on request but took so long to get it. You need to request sugar and creamer for your coffee and tea as it was not available at the table. Short of staff is one of the factor. Refill of food too slow. The housekeeper did a good job in cleaning the villa.
Read More
Find this review helpful?
Syakir S.
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 365 week(s) ago
Everything was good except the hotel location is a bit far from the city centre. Everytime I wanna go for food hunting or buying some duty free goods, I need to take Grab to Financial Park. The breakfast buffet are awesome.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Tiara Labuan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tiara Labuan Hotel

Traveloka (174)
Other sources (46)
8.6
Very Good
From 174 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Tiara Labuan Hotel
All
Room Space (5)
Bedroom (5)
Family Friendly (4)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Taste (4)
In-house Restaurant (4)
Distance to City Center (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Tiara Labuan Hotel

Number of reviews per page
20
40
Customer reviews
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel was very comfortable. Unfortunately, we were supposed to stay for two nights because our business was over. In the end, we decided to stay for only one night and continue our trip to KL.
Translated by Google Icon
See original
Find this review helpful?
N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Love the surroundings. The staffs are very friendly.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The best hotel in Labuan. The staffs are very friendly. The hotel area is very relaxing.
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Best hotel in Labuan. Beautiful view and surroundings. Peaceful and the staffs are friendly.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very nice place during my staycation with family ang children.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
The cleanliness of the hotel area can be improved further..
Translated by Google Icon
See original
1 people find it helpful
Samsu A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 164 week(s) ago
Maybe need refurbish but still amazing plce to stay. Need maintain kitchen, socket got ng. Overall satisfied within 2 nights recently.
Find this review helpful?
Rajendran D.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 172 week(s) ago
The stay was rather good. The room is spacious and had staffs helped me especially the bell boy who carried the luggage. Upstairs as I've fractured bone. The only concern would be the toilet cleanliness. Perhaps that can be looked into.
Find this review helpful?
Nurfahana Binti Abdullah Sani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 181 week(s) ago
Interesthing? A very fun place.
Find this review helpful?
Alfaziel I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 240 week(s) ago
a beautiful place..i very like it ❤️💙
Translated by Google Icon
See original
Find this review helpful?
Mohammad N. B. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 277 week(s) ago
Nice room, view and facilities.
Find this review helpful?
Aszeriah B. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 318 week(s) ago
Room - Spacious but a bit outdated. Breakfast - Adequate but slow refilling of food Wifi and mobile data connection - very slow for both hotel wifi and mobile data & line. only 2 bars for Celcom and maxis. There's a nearby beach where you can view sunrise. The garden is nice with a fish pond but lots of mosquitoes.
Find this review helpful?
Profile Picture
Ranggasamy
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 321 week(s) ago
Old furniture but spacious room and comfort. Hotel provide shuttle van from hotel to down town and airport to hotel as well. Breakfast ok.
Find this review helpful?
Sofyah M. Y.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 337 week(s) ago
The worst villa situation! The dusty floor. In the villa with dim light 😮😕 Need to be kept in this villa. The family has been staying at the Tiara villa several times, but this time the villa is at the worst
Translated by Google Icon
See original
Find this review helpful?
Aivy W.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 346 week(s) ago
First, the furniture were old. God knows how old they are. There are even stains on the couch. Secondly, the ac water leaked in the living room. Thirdly, the extra pillow provided was dirty. Fourth, toilet door lock is broken. Fourth, one of floor tiles in the kitchen was loose. Fifth, we only got our clean towels around 5pm (??!)
Read More
Find this review helpful?
AHMAD I. B. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 362 week(s) ago
Comfortable, recommended for family trip
Find this review helpful?
Valery F. L.
icon-Family
Family
icon-origin-TRAVELOKA
6.6
/10
Reviewed 362 week(s) ago
We book the 3-rooms Villa and initially was given at the top floor (3 storeys), we request to change because of inconvenient going up the stairs with kids and elderly people. The villa is given very low maintenance, look kind of haunted in cloudy days. It is lacking in many things, such as towels, hair dryer, pan fryer etc. However, I would like to praise their housekeeping crew for answering our calls and requests immediately and solving our issues. I'm happy with their complimentary drinks. Food for breakfast is ok. For the price we paid, I can't complaint much. However, I hope the management will give the villa better maintenance.
Read More
Find this review helpful?
Mohamad H. I. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 362 week(s) ago
The room that I book have some problem. Report to management. They take action immediately. And they change my villa from 3 bedrooms to 5 bedrooms instantly. Good service.
Find this review helpful?
Francesca J.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 363 week(s) ago
The villa was not properly maintained. Hot water is only available in master bedroom. Jaccuzi are not functioning. As for breakfast. Only few item. Coffee and tea are on request but took so long to get it. You need to request sugar and creamer for your coffee and tea as it was not available at the table. Short of staff is one of the factor. Refill of food too slow. The housekeeper did a good job in cleaning the villa.
Read More
Find this review helpful?
Syakir S.
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 365 week(s) ago
Everything was good except the hotel location is a bit far from the city centre. Everytime I wanna go for food hunting or buying some duty free goods, I need to take Grab to Financial Park. The breakfast buffet are awesome.
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