U Hotel Penang

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8.5
/10
Very Good
1,039 reviews

What Guests Say About Their Stay

L***e

10.0
/ 10
Highly recommend this hotel for both business and leisure travelers. Great value for money, top-notch service, and a truly relaxing atmosphere.

rose g.

9.7
/ 10
It was a great and memorable stay in this hotel. Very clean, surrounded with foods, very convenient and safe. I shall repeat and stay longer. Fully recommended.

ravenscar

9.7
/ 10
I love the simplistic rustic concept of the room. sparkling clean room and bathroom. great location, walking distance to usm, tesco, shops and food outlets. sufficient and lighted parking.

Suriani B.

8.5
/ 10
They provide adequate parking for visitor. The parking got guard at night. Service overall is ok. They never fail to cleanup our room. We have been staying here about 5-6 day. The hotel is very clean and nice art work in the wall. There are laundry and mcdonald's restaurant and 7-eleven nearby. The price is very reasonable and worth your money.

Hoe S. W.

9.7
/ 10
Friendly staff, strategic location, clean environment, and good in security.
In the Area
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676, Jalan Sungai Dua, Bayan Lepas, Sungai Nibong, Penang, Malaysia, 11700

Main Facilities

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Airport transfer
Restaurant
Luggage storage
Elevator
Family room
Laundry
U Hotel Penang is a three-star budget hotel built along 676, Jalan Sungai Dua, Sungai Nibong, Bayan Lepas, 11700 Penang, Malaysia. This budget hotel provides first-class services at an amazingly affordable price. The overall architectural design is kept modern, chic and simple while keeping a space-themed alive. The hotel situated 10 km from the nearest airport, the Penang International Airport. The hotel fits well for the purpose of both leisure and business. There are a total of 128 rooms consisting of four different types of rooms offered here where each is named after the solar system. Those rooms are Jupiter Suite, Saturn King, Venus Queen and Luna Twin. Each room is equipped with high-quality in-room facilities that ensure your comfort and needs are well met. Aside from the standard in-room facilities, there are also additional facilities you will find pleasing to have. Shifting to dining, unfortunately, there is not much information can be retrieved about the dining area provided at U Hotel Penang, however, there are various nearby places like Plus 2 Restaurant, Maxim Dim Sum Restaurant and Asam Pedas Hirup, where you can enjoy various menu ranging from both local and international dishes. As mentioned, apart from the accommodation provided, its hotel facilities and services are also in its best condition. Considering how strategic the location is, there are various tourist attraction sites nearby including Queensbay Mall, Matahari Cycle Tours & Travel, Penang Hill and the Colonial Penang Museum. This hotel will surely make your leisure and business travel much more memorable.
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What's around U Hotel Penang

676, Jalan Sungai Dua, Bayan Lepas, Sungai Nibong, Penang, Malaysia, 11700
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Lobby U Hotel Penang
Lobby 2 U Hotel Penang

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Overview of U Hotel Penang

U Hotel Penang is a 3-star property located at 676, Jalan Sungai Dua, Bayan Lepas, Sungai Nibong, Penang, roughly 10 km from Penang International Airport. What sets this property apart from the typical Georgetown heritage-hotel crowd is its design identity: the hotel is built around a distinct "space" theme, with its 128 rooms across four floors named after celestial bodies — Jupiter, Saturn, Venus, and Luna — rather than the generic "Deluxe" or "Superior" labels most Penang hotels use. The property runs under the tagline "Urban. Unpretentious. Utterly Unique," positioning itself as a modern, no-frills base for travelers working in or visiting Penang's industrial and tech corridor around Bayan Lepas, home to the island's Free Industrial Zone and many electronics and manufacturing operations. The hotel also runs an in-house art initiative called "Art at the U," which showcases work from local artists around its public spaces, and includes garden airwells that bring natural light and greenery into parts of the building — a small but genuine point of difference from the boxier business hotels nearby. Because it sits closer to the airport and industrial parks than to the Georgetown UNESCO heritage core, U Hotel Penang tends to suit business travelers, convention attendees, and airport-adjacent stopovers better than sightseers chasing street art and clan jetties, though Georgetown itself remains a manageable drive away.

Room Types at U Hotel Penang

U Hotel Penang organizes its 128 rooms into four named categories, each reflecting the property's space-inspired branding. Presented here from the most compact option up to the largest:

Luna Twin

The Luna Twin is fitted with twin beds, making it a practical pick for colleagues traveling together, friends, or family members who prefer separate beds over a shared double. As with the rest of the property's rooms, expect the standard in-room set carried across U Hotel Penang's inventory: air conditioning, a desk, cable TV, a hairdryer, an in-room safe, a refrigerator, and a private shower.

Venus Queen

The Venus Queen is built around a queen-size bed and is aimed at couples or solo travelers who want a bit more room to spread out than the twin configuration typically offers. It carries the same core in-room amenity set as the rest of the hotel — air conditioning, desk, cable TV, hairdryer, in-room safe, refrigerator, and shower — with Traveloka's listing not detailing floor size for this specific category, so guests wanting exact square-metre figures should check the current listing or confirm directly with the property.

Saturn King

Moving up the ladder, the Saturn King is furnished with a king-size bed, suited to couples or business travelers who prioritize bed size. It includes the hotel's standard in-room features (AC, desk, cable TV, hairdryer, in-room safe, refrigerator, shower), and its position in the room name hierarchy — grouped with Jupiter Suite among the property's higher-tier offerings — suggests a more spacious footprint than the twin and queen categories, though Traveloka's structured listing does not break out an exact size figure for verification here.

Jupiter Suite

The Jupiter Suite sits at the top of U Hotel Penang's room ladder. As the property's suite-category room, it is the option best suited to guests wanting the most space or a longer stay, business travelers hosting small meetings in-room, or anyone wanting the top-tier experience the hotel offers. It carries the hotel's standard in-room amenities — air conditioning, desk, cable TV, hairdryer, in-room safe, refrigerator, and shower — and guests after specifics on layout or exact square footage should confirm current details on the live Traveloka listing, since Traveloka's structured data does not itemize suite floor plans beyond the room name.

Facilities and Amenities

U Hotel Penang's facility set is oriented toward practical, business-and-transit-friendly stays rather than resort-style leisure amenities. Confirmed facilities include a restaurant, a coffee shop, a 24-hour front desk, free WiFi, elevator access, a concierge desk, luggage storage, a safety deposit box, an airport transfer service, parking, and wheelchair accessibility. Every room includes air conditioning as standard.

In-room, guests can expect cable TV, a work desk, a hairdryer, an in-room safe, a refrigerator, and a private shower across the property's four room categories. The hotel is strictly non-smoking, with a cleaning-fee policy applied if the no-smoking rule is broken, and it also restricts strong-smelling fruit — durian is the sole exception permitted, while other pungent fruits are not allowed indoors, a policy detail worth knowing before check-in for travelers used to more relaxed rules elsewhere. A modest local council tax and a modest per-room, per-night tourism tax apply to eligible guests, both collected at the property rather than baked into the room rate, and a standard security deposit is required at check-in, payable by cash or card.

Location and Getting There

U Hotel Penang sits in Bayan Lepas on Jalan Sungai Dua, in the Sungai Nibong area — around 10 km from Penang International Airport, making it a workable option for early departures, late arrivals, or business travel tied to the surrounding industrial and technology parks rather than Georgetown's tourist core. The Bayan Lepas area is Penang's established manufacturing and electronics hub, so the hotel's guest mix leans toward corporate and convention travelers as much as leisure visitors. For guests flying in or out of Penang, booking flights on Traveloka alongside the hotel stay can help streamline the airport-to-hotel leg, especially given the property's relative proximity to the terminal compared with hotels deeper in Georgetown. From U Hotel Penang, Georgetown's UNESCO World Heritage core, Gurney Drive's dining and mall strip, and the island's better-known heritage streets are all a further drive away, so travelers planning to split time between business in Bayan Lepas and sightseeing in Georgetown should factor in the extra distance and transport time.

Dining at and near U Hotel Penang

U Hotel Penang operates an on-site restaurant along with a coffee shop within the property, giving guests options for meals without leaving the hotel — useful for early check-ins tied to flight schedules or a full day of meetings nearby. Traveloka's listing does not itemize specific outlet names or cuisine specialties for these on-site venues, so guests wanting a detailed menu preview should check current details directly with the hotel. Beyond the property, Bayan Lepas and the wider Penang Island are known for their food culture, and travelers with time to explore can look into activities and things to do around Penang that pair well with a food-focused day trip into Georgetown's hawker centers and heritage dining streets, a short drive from the hotel.

Why Stay at U Hotel Penang

U Hotel Penang suits travelers whose priority is proximity to Penang's airport and its Bayan Lepas industrial and technology zone rather than the Georgetown heritage strip. Its space-themed room categories and "Art at the U" local-artist showcase give it a distinct identity among Penang's largely business-generic hotel stock, while its core facility set — restaurant, coffee shop, 24-hour front desk, free WiFi, airport transfer, and parking — covers the essentials business and transit travelers look for. The strictly non-smoking policy, clearly stated deposit requirements, and defined local taxes also mean guests can arrive with a good sense of what to expect. For travelers weighing this against other options on the island, it's worth comparing other Penang hotels on Traveloka to see how U Hotel Penang's Bayan Lepas location and amenities stack up against Georgetown-based alternatives depending on whether the trip is business-first or sightseeing-first.

Tips for Booking U Hotel Penang on Traveloka

Book U Hotel Penang through Traveloka to check current room-category availability across its four space-themed options — Luna Twin, Venus Queen, Saturn King, and Jupiter Suite — and confirm the airport transfer service ahead of arrival if flying into Penang International Airport. Since the property enforces a strict non-smoking policy and a specific fruit restriction (durian only, no other pungent fruit indoors), it's worth reviewing the property's house rules on the listing before booking, particularly for longer stays. Bring a valid form of ID and be prepared for the standard check-in deposit, payable in cash or by card, and factor in the modest local council and tourism taxes that apply per room, per night for eligible guests. To plan a fuller Penang trip around the stay, start from the Traveloka homepage to line up flights and activities alongside the hotel booking.

Other Popular Hotels in Penang

Berjaya Penang Hotel

  • Hotel Details: A 3-star hotel on Burmah Road in Georgetown, near Gurney Drive, suited to travelers wanting a resort-style stay closer to the city's shopping and dining strip.
  • Room Types: Superior Room, Deluxe Room, and Suite, with the Suite offering a separate living room and bedroom.
  • Facilities: Outdoor swimming pool, fitness centre, an on-site café, a bar, free WiFi, free parking, 24-hour front desk, and a large ballroom for events.

Sunway Hotel Georgetown Penang

  • Hotel Details: A 4-star hotel off Macalister Road in Georgetown, with 250 rooms across 16 floors — a larger-scale option than most nearby properties.
  • Room Types: Superior, Deluxe, Deluxe Plus, Family, Premier, and Executive Rooms, plus Executive and Premier Suites.
  • Facilities: Outdoor pool, 24-hour fitness centre, free WiFi, complimentary parking, an on-site restaurant, a business centre with multiple conference rooms, and a wellness centre.

Red Rock Hotel Penang

  • Hotel Details: A 3-star hotel on Jalan Macalister in Georgetown, spread across 127 rooms and 12 floors.
  • Room Types: Three room categories are offered across the property.
  • Facilities: Swimming pool, 24-hour front desk, restaurant, breakfast service, conference and meeting spaces, spa and massage services, and free WiFi.

Kimberley Hotel Georgetown

  • Hotel Details: A 3-star hotel on Jalan Sungai Ujong in Georgetown, with 116 rooms across three floors, near Komtar Terminal and the city's culinary district.
  • Room Types: Standard, Family, and Connecting rooms.
  • Facilities: Restaurant, 24-hour front desk, free WiFi in public areas, in-room safe, minibar, refrigerator, and airport transfer available with a surcharge.

Hotel Sentral Georgetown @ City Centre

  • Hotel Details: A centrally located property on Lorong Kinta in Georgetown with 137 rooms ranging from single rooms to family suites.
  • Room Types: A mix of rooms sized for solo travelers up to families, including dedicated family rooms.
  • Facilities: Restaurant, coffee shop, 24-hour front desk, free WiFi in public areas, room service, laundry service, and meeting facilities.

Zoom Hotel

  • Hotel Details: A compact 3-star hotel on Jalan Zainal Abidin in Georgetown with 68 rooms, positioned near food courts, shopping, and transport terminals.
  • Room Types: Standard rooms with family and non-smoking options available.
  • Facilities: 24-hour front desk, free WiFi in public areas and rooms, in-room minibar and refrigerator, and nearby laundry services.

One Pacific Hotel and Serviced Apartments

  • Hotel Details: A 3-star property on Jalan Macalister in Georgetown with 90 rooms across five room types, noted by guests for its strategic location near hospitals and shopping.
  • Room Types: Five main room categories are offered.
  • Facilities: Breakfast, lunch, and dinner restaurants on-site, 24-hour front desk, free WiFi, conference and meeting facilities, airport transfer, and laundry service.

All facilities in U Hotel Penang

Lobby U Hotel Penang
Lobby
Exterior U Hotel Penang
Exterior
Bedroom U Hotel Penang
Bedroom
Others U Hotel Penang
Others
Nearby View and Attractions U Hotel Penang
Nearby View and Attractions

Transportation

  • Airport transfer
  • Limited parking

Food and Drinks

  • Restaurant with AC
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room
  • Smoke-free

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Luggage storage
  • Tours

Business Facilities

  • Photocopier
  • Printer

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Accommodation Policy & General Information in U Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

Kindly be informed that U Hotel is a NON-SMOKING hotel. For the comfort and health of our guest, U Hotel Penang observed a Non-Smoking policy for the entire building. RM 200 cleaning service will be charge to our guest bill if they choose to smoke inside the room. Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is not included in Hotel's Room Rate. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at U Hotel Penang
128
Number of floors in U Hotel Penang
4
Another facilities in U Hotel Penang
Airport transfer, Limited parking, Restaurant with AC, Cafe, AC

Frequently asked question in U Hotel Penang

What time can I check in and check out at U Hotel Penang?
U Hotel Penang follows a check-in time from 15:00 and a check-out time before 12:00. Guests needing an earlier check-in or later check-out should confirm availability directly with the property, as timing outside the standard window may depend on room availability at the time of arrival.
What room types are available at U Hotel Penang?
U Hotel Penang offers four space-themed room categories across its 128 rooms: Luna Twin (twin beds), Venus Queen (queen bed), Saturn King (king bed), and the top-tier Jupiter Suite. All categories include air conditioning, a desk, cable TV, a hairdryer, an in-room safe, a refrigerator, and a private shower.
Does U Hotel Penang offer airport transfer and is it close to Penang International Airport?
Yes, U Hotel Penang is located roughly 10 km from Penang International Airport and lists an airport transfer service among its facilities. Guests should check current arrangement details and any related terms directly through the Traveloka listing or with the hotel before arrival.
Is breakfast or dining available at U Hotel Penang?
U Hotel Penang has an on-site restaurant and a coffee shop within the property, giving guests dining options without leaving the hotel. Traveloka's listing does not specify particular outlet names or breakfast inclusion details, so guests should confirm current dining arrangements on the live listing or with the property directly.
Where is U Hotel Penang located relative to Georgetown?
U Hotel Penang sits in Bayan Lepas, Sungai Nibong, which is Penang's industrial and technology hub rather than the Georgetown heritage core. Georgetown's UNESCO World Heritage streets, Gurney Drive, and popular dining areas are a further drive away, making the hotel better suited to business travelers or airport-focused stays than sightseeing-first trips.
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More Reviews from Other Guests in U Hotel Penang

Overall Ratings & Reviews U Hotel Penang

Traveloka (733)
Other sources (306)
8.7
Very Good
From 733 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

7.8

Location

8.8

Service and Facilites

8.6

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Surroundings (15)
Bedroom (15)
Bathroom (14)
Hotel Area (14)
Staff Friendliness (12)
Wifi (11)
Accessibility (10)
Distance to City Center (8)
Check-in/out Time (8)
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Traveler Reviews U Hotel Penang

Number of reviews per page
20
40
Customer reviews
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Large parking area, comfortable, plus have CBTL too, superb.
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I***e
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Check-in was fast, the room was clean and comfortable, and it was close to eateries, a bus stop, and Universiti Sains Malaysia. There's a coffee shop next to the lobby, and a grocery store next to the hotel building. Unfortunately, the receptionist didn't inform me that bringing in certain types of fruit other than durian was prohibited. I had already bought some fruit and had to take it outside the hotel to eat.
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Nur H.
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10.0
/10
Reviewed 22 week(s) ago
Very satisfied, good atmosphere, good security.
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A***n
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8.2
/10
Reviewed 25 week(s) ago
It's pretty good, but this hotel requires tax for residents other than Malaysians. Each hotel has different regulations.
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E***e
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6.6
/10
Reviewed 29 week(s) ago
Visible dust... Dusty at blind area and chairs. Room attendant not really clean and does not housekeep the room... I highlighted this to the counter and the counter was offering to change to another room.
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M***n
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Transit
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8.2
/10
Reviewed 30 week(s) ago
Reasonable price for stay hotel especially early morning flight. Thank you U Hotel
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Muhammad H. B. H.
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9.4
/10
Reviewed 30 week(s) ago
Great hotel, always come here for staycation at Penang, the most important thing is the air conditioning is cool, parking is really easy.
1 people find it helpful
S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
It’s a perfect location for my business trip to Penang. Close to supermarkets and restaurants
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
The hotel is very clean, the toilet floor is also not slippery, there is no restaurant, but there are restaurants nearby. The staff is friendly, very good, I like it.
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K***E
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8.5
/10
Reviewed 48 week(s) ago
In the same building as Coffee Bean. Next to Lotus, you can buy discounted items (and DIY items). Near a large supermarket (which seems non-halal). There's Pizza Hut, McDonald's, and Happy Mart.
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K***E
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8.5
/10
Reviewed 51 week(s) ago
Next door is Lotus. You can shop for promotional items.
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H***t
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8.5
/10
Reviewed 53 week(s) ago
Good location, clean hotel, friendly staff. Hotel room is small and the parking lot is open air behind the hotel. There is a CBTL attached to the hotel and you can order directly from your room.
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H***t
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8.2
/10
Reviewed 53 week(s) ago
Good location, clean rooms, friendly staff. Hotel room is small and the parking lot is open air behind the hotel.
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M***d
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 55 week(s) ago
Just need to improve about staff PR. I just feel unwelcome when arrived to the hotel. Other than that all OK.
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L***e
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10.0
/10
Reviewed 58 week(s) ago
Highly recommend this hotel for both business and leisure travelers. Great value for money, top-notch service, and a truly relaxing atmosphere.
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K***E
icon-origin-TRAVELOKA
8.2
/10
Reviewed 62 week(s) ago
I wanted to go home quickly to the airport, so I stayed here. There's a Lotus (like a Hypermart) next to the hotel, and I'm sure they'll have some discounted items. McDonald's, Pizza Hut, and Mixue are all nearby. A large food court is within walking distance. There's Nasi Kandar (Indian)
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A***e
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Business
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9.4
/10
Reviewed 63 week(s) ago
I checked in at 2 AM, and the receptionist was ready to assist. The location is not far from Setia Spice, my main activity center during my stay in Penang. There's a bus stop right in front of the hotel, providing easy and affordable transportation options.
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L***a
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Transit
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9.1
/10
Reviewed 65 week(s) ago
The room is very clean and comfortable
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rose g.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
It was a great and memorable stay in this hotel. Very clean, surrounded with foods, very convenient and safe. I shall repeat and stay longer. Fully recommended.
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
Had a great one-night stay here. Parking is provided, nearby convenience stores and restaurants. The room is a bit small but suitable for a short-term stay.
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Exterior 4 U Hotel Penang

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