Alexandra Hotel

The only good thing about this hotel it is its location. The venue opposite of it plays very loud music and the rooms are not soundproof. The cleaning staff started slamming doors at 7am, so impossible to get a good night sleep. Staff it’s also not the friendliest, not even returning a good morning. They don’t really seem to care about having you as a guest. I was also not able to have a visitor, which they say is prohibited. I won’t definitely not stay on this property again.

Staff was very polite

The rooms were very dated and need a complete makeover, The breakfast was cold 6 out of 7 morning's The facilities were not open ,the heated pool was not working Overall we were very disappointed in the hotel and they had the cheek to ask for a €150 deposit for breakages. We will not be going back to the hotel and i think your representative needs to go back to the horel and see for there self, it is clearly not a 3star hotel

Good hotel if you’re just wanting somewhere close and easy to all the bars and clubs. We stayed for 5 nights. Our bedding was never changed and neither were our towels. We got pool towels but if we wanted fresh ones it was $2. Some staff were lovely and others were a bit rude and abrupt. Rooftop pool was freezing so never went in. The gym had the heating on so it was very sweaty and nowhere to fill up a bottle of water. Breakfast was alright, good selection.

Good area around lots of shops restaurants and bars

Staff not friendly and air conditioning did not work well. Nice pool bar and hotel room but wouldn’t stay again.

Positive: Hotel over all looks decent from first impressions… Staff are polite, which is always nice… Rooms are large with lots of lighting… Negative: Balcony door didn’t work properly. Very difficult to open. Door grinding on metal frame… Dirty towels on floor at balcony and bathroom, thrown all over the place. No L

Well located with easy access to connections, restaurant and shops. Staff are also lovely and polite...highly recommended

Very well located

Our room was a lot worse than the one in the photo and we were supposed to have booked an upgrade. The window faced a small internal patio with machinery that made a constant loud humming noise. It was very clean and breakfast was nice.

Lobby:Air conditioned and clean. Places to sit and someone sat in the day to assist with excursions. Pool:No where when booking is it explained that the indoor pool would be unusable for a few hours on both Saturday and Sunday and a couple days in the week.The sauna and hot tub did not work.The room was very warm and the pool heated.There was a grime line around the pool water line and black build up in multiple places (pictured).Pool towels provided free of charge. Room:No welcome pack, with info about the hotel etc. Phone did not work, nor were we provided with any contact details.No do not disturb sign so cleaners would often get into the room before you could run to the door to ask them to come back later.Very basic furniture but was fine.Air conditioning did not work properly. It was on non stop throughout our stay and didn’t get below 25 degrees. It wasn’t too hot to sleep but would have preferred it to be cooler.Balcony had a view of the sea, just about.There is two bars at either side of the hotel so it is very noisy in the evenings if you wanted to sit out.There is building work going on in the day so noisy in the day to sit out.The bathroom was very dirty (pictured).Fresh towels daily, very basic towels.No fresh soap/toiletries provided.Fridge is provided and just about kept things cool but not cold. Mattress was very hard, thought it was ok for a couple nights but started to get a sore back by the end of the stay. Breakfast is ok, selection of hot and cold food

Lobby:Air conditioned and clean. Places to sit and someone sat in the day to assist with excursions. Pool:No where when booking is it explained that the indoor pool would be unusable for a few hours on both Saturday and Sunday and a couple days in the week.The sauna and hot tub did not work.The room was very warm and the pool heated.There was a grime line around the pool water line and black build up in multiple places (pictured).Pool towels provided free of charge. Room:No welcome pack, with info about the hotel etc. Phone did not work, nor were we provided with any contact details.No do not disturb sign so cleaners would often get into the room before you could run to the door to ask them to come back later.Very basic furniture but was fine.Air conditioning did not work properly. It was on non stop throughout our stay and didn’t get below 25 degrees. It wasn’t too hot to sleep but would have preferred it to be cooler.Balcony had a view of the sea, just about.There is two bars at either side of the hotel so it is very noisy in the evenings if you wanted to sit out.There is building work going on in the day so noisy in the day to sit out.The bathroom was very dirty (pictured).Fresh towels daily, very basic towels.No fresh soap/toiletries provided.Fridge is provided and just about kept things cool but not cold. Mattress was very hard, thought it was ok for a couple nights but started to get a sore back by the end of the stay. Breakfast is ok, selection of hot and cold food

Lovely staff when we arrived and at breakfast. Easy check in and out and able to store luggage when leaving. Our room was nice but basic. The only downside was the shower was not that good. Water pressure non-existant, and didn't work on one day Hotel is in a great location, and although next to clubs and pubs, was very quiet at night. Would reccomend

Reception staff were amazing

clean hotel , comfy beds , great location to the Sea and delicious free breakfast - the price was totally appreciated and unexpected for such a lovely hotel there is a bit of construction happening nearby but did not disturb our stay we arrived in the wee hours in the morning and the 24 hr front desk was amazing - fast check in

Children’s swimming lessons restricted guests from using the pool and our supposed superior room was very basic. Breakfast was a adage at best

Felt a bit more like a spring break hostel than a hotel. The smoke alarms went off several times one night as other hotel guests were smoking in their room. There was lots of noise at all hours and guest banging on doors. We were woken one morning before 9am by house keeping insisting they clean and change our towels.

We reserved a Deluxe Double Room, but instead, we were given a Standard Double Room on the 3rd floor, which was full of young people partying loudly day and night. When we requested a Deluxe Room on one of the upper floors, we were informed that the hotel was fully booked. It is not pleasant or professional to be downgraded from the room we reserved and paied to a lower category

First class service very helpful

Great value hotel. Nice location, close to lot of nightlife but in a spot where it it is quiet. Good breakfast, nice pool and gym. Only downsides were the AC didn't work, and when i told the front desk they just told me to "keep waiting and it would eventually work" Nope waited overnight and it did not fix itself. And requested a wake up call that never happened.