Alteza Polanco

Service Apartment
8.4
/10
Very Good
591 reviews

What Guests Say About Their Stay

Gretel

10.0
/ 10
The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.

jamie

10.0
/ 10
Rating: ⭐⭐⭐⭐⭐ Wonderful Boutique Hotel in a Prime Location We had a fantastic stay at Alteza Polanco! The hotel is beautifully maintained, quiet, and located in one of Mexico City’s most upscale neighborhoods. It was the perfect base for exploring Polanco and nearby attractions. The room was spacious, clean, and comfortable, with modern amenities and a relaxing atmosphere. The staff was incredibly friendly and helpful throughout our stay, making us feel welcome and well cared for. Breakfast was fresh and delicious each morning, and the overall service exceeded expectations. If you’re looking for a peaceful, boutique-style experience in CDMX with excellent service and location, Alteza Polanco is a great choice.

Ronald

10.0
/ 10
Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!
In the Area
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Blas Pascal No. 111, Miguel Hidalgo, Mexico City, Mexico, 11510

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Antara Polanco
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What's around Alteza Polanco

Blas Pascal No. 111, Miguel Hidalgo, Mexico City, Mexico, 11510
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General


Near Antara Polanco

Location


With a stay at Alteza Polanco in Mexico City (Polanco), you'll be steps from Plaza Polanco and 10 minutes by foot from Plaza Carso Shopping Center. This aparthotel is 0.6 mi (0.9 km) from Acuario Inbursa and 0.7 mi (1.1 km) from Jumex Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Polanco - 0.2 km / 0.1 mi
Plaza Carso Shopping Center - 0.8 km / 0.5 mi
Antara Polanco - 0.9 km / 0.5 mi
Avenida Presidente Masaryk - 1 km / 0.6 mi
Acuario Inbursa - 1 km / 0.6 mi
Jumex Museum - 1 km / 0.6 mi
Soumaya Museum - 1.1 km / 0.7 mi
Hospital Español - 1.6 km / 1 mi
Centro Citibanamex Convention Center - 1.7 km / 1.1 mi
Paseo de la Reforma - 1.8 km / 1.1 mi
Chapultepec Park - 2.3 km / 1.4 mi
Spanish Consulate General - 2.4 km / 1.5 mi
Toreo Parque Central - 2.6 km / 1.6 mi
Campo Deportivo Militar Marte - 2.8 km / 1.7 mi
Auditorio Nacional - 2.9 km / 1.8 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 18.4 km / 11.4 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 46.1 km / 28.7 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 55.1 km / 34.2 mi

The preferred airport for Alteza Polanco is Benito Juarez International Airport (MEX).

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mexico City? This aparthotel has 474 square feet (44 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 70 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Alteza Polanco

Entertainment Facility Alteza Polanco
Entertainment Facility
Fitness Center Alteza Polanco
Fitness Center
Functional Hall Alteza Polanco
Functional Hall
Common Space Alteza Polanco
Common Space
Lobby Alteza Polanco
Lobby

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Spa

Transportation

  • Limited parking
  • Airport transfer

Business Facilities

  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Alteza Polanco

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Cashless transactions are available, Contactless check-in is available
  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Covered self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alteza Polanco
70
Number of floors in Alteza Polanco
8
Another facilities in Alteza Polanco
Banquet, Fireplace in lobby, Terrace, Smoke-free area, Safety deposit box

Frequently asked question in Alteza Polanco

What are available facilities at Alteza Polanco?
There are top facilites at Alteza Polanco such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alteza Polanco?
The standard check-in time at Alteza Polanco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Alteza Polanco provide breakfast?
Yes, Alteza Polanco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Alteza Polanco have?
Alteza Polanco is a 4.0-star hotel.
How many floors does Alteza Polanco have?
Alteza Polanco has 8 floors.
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More Reviews from Other Guests in Alteza Polanco

8.4
Very Good
From 591 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Alteza Polanco

Number of reviews per page
20
40
Top reviews
KATHERINE MARIE MENDIZABAL
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Habitaciones limpias y en perfecto estado
Virginia
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No breakfast and they let us wait until 3:10 to check in.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excelent service
Gretel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.
Zeila
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing service, excellent location
Mauricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good service, especially the bellboy Raul! He is the best
Benjamin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Solid. Good location.
Michael Curtis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

They finally have king size beds
Michael Curtis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice little hotel. But they have a major deficiency-no king size beds
MARIA
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

love the how clean and confortable was the room. very friendly staff.
ROBERT
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice location and hotel.
jamie
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Rating: ⭐⭐⭐⭐⭐ Wonderful Boutique Hotel in a Prime Location We had a fantastic stay at Alteza Polanco! The hotel is beautifully maintained, quiet, and located in one of Mexico City’s most upscale neighborhoods. It was the perfect base for exploring Polanco and nearby attractions. The room was spacious, clean, and comfortable, with modern amenities and a relaxing atmosphere. The staff was incredibly friendly and helpful throughout our stay, making us feel welcome and well cared for. Breakfast was fresh and delicious each morning, and the overall service exceeded expectations. If you’re looking for a peaceful, boutique-style experience in CDMX with excellent service and location, Alteza Polanco is a great choice.
Read More
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Employees were really nice and polite
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!
SEAN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.
Wendy
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.
Jeff
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It was a great experience, friendly service and good amenities
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful will definitely be back
AIBI
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great stay for business and shopping!
Pamela
icon-Business
Business
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

El hotel está bien para estadías cortas. Tuve un problema con el lavamanos, se los comenté y el personal amablemente, resolvió el problema de forma rápida. El wifi no es muy rápido pero funciona. La ubicación es muy estratégica.
Number of reviews per page
20
40

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Lobby 4 Alteza Polanco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 591 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alteza Polanco

Number of reviews per page
20
40
Top reviews
KATHERINE MARIE MENDIZABAL
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Habitaciones limpias y en perfecto estado
Virginia
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No breakfast and they let us wait until 3:10 to check in.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excelent service
Gretel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.
Zeila
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing service, excellent location
Mauricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good service, especially the bellboy Raul! He is the best
Benjamin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Solid. Good location.
Michael Curtis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

They finally have king size beds
Michael Curtis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice little hotel. But they have a major deficiency-no king size beds
MARIA
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

love the how clean and confortable was the room. very friendly staff.
ROBERT
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice location and hotel.
jamie
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Rating: ⭐⭐⭐⭐⭐ Wonderful Boutique Hotel in a Prime Location We had a fantastic stay at Alteza Polanco! The hotel is beautifully maintained, quiet, and located in one of Mexico City’s most upscale neighborhoods. It was the perfect base for exploring Polanco and nearby attractions. The room was spacious, clean, and comfortable, with modern amenities and a relaxing atmosphere. The staff was incredibly friendly and helpful throughout our stay, making us feel welcome and well cared for. Breakfast was fresh and delicious each morning, and the overall service exceeded expectations. If you’re looking for a peaceful, boutique-style experience in CDMX with excellent service and location, Alteza Polanco is a great choice.
Read More
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Employees were really nice and polite
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!
SEAN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.
Wendy
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.
Jeff
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It was a great experience, friendly service and good amenities
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful will definitely be back
AIBI
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great stay for business and shopping!
Pamela
icon-Business
Business
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

El hotel está bien para estadías cortas. Tuve un problema con el lavamanos, se los comenté y el personal amablemente, resolvió el problema de forma rápida. El wifi no es muy rápido pero funciona. La ubicación es muy estratégica.
Number of reviews per page
20
40