City Express by Marriott Cancun

Hotels
7.4
/10
Pleasant
1,000 reviews

What Guests Say About Their Stay

Jessica

10.0
/ 10
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.

Alba-Leea

10.0
/ 10
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable

Jimi M

10.0
/ 10
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
In the Area
See Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at City Express by Marriott Cancun is a good choice when you are visiting Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around City Express by Marriott Cancun

Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Others City Express by Marriott Cancun
Others 2 City Express by Marriott Cancun

Discover More About City Express by Marriott Cancun

Location


Staying at City Express by Marriott Cancun is a good choice when you are visiting Benito Juárez.

About City Express by Marriott Cancun

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Express by Marriott Cancun.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, City Express by Marriott Cancun is the right place to stay.

All facilities in City Express by Marriott Cancun

Others City Express by Marriott Cancun
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Private beach nearby
  • Pool sun loungers

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business center
  • Computer station

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Express by Marriott Cancun

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Express by Marriott Cancun
128
Number of floors in City Express by Marriott Cancun
4
Another facilities in City Express by Marriott Cancun
Beach umbrella, Outdoor pool, Private beach nearby, Pool sun loungers, Parking

Frequently asked question in City Express by Marriott Cancun

What are available facilities at City Express by Marriott Cancun?
There are top facilites at City Express by Marriott Cancun such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Express by Marriott Cancun?
The standard check-in time at City Express by Marriott Cancun is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does City Express by Marriott Cancun provide breakfast?
Yes, City Express by Marriott Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does City Express by Marriott Cancun have?
City Express by Marriott Cancun is a 3.0-star hotel.
How many floors does City Express by Marriott Cancun have?
City Express by Marriott Cancun has 4 floors.
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More Reviews from Other Guests in City Express by Marriott Cancun

7.4
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.6

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews City Express by Marriott Cancun

Number of reviews per page
20
40
Top reviews
Aron
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was under construction, there’s nothing wrong with that. The issue was that there was trash, nails,metal parts and dust all over the lobby that we had to cross over when ever going out and in of hotel. Also I saw 2 cockroaches, one in the floor and one in the bed.
Claudia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service
Jessica
icon-Business Family
Business Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Read More
jian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Mold on bath towel and wall
James
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Locked us out of our room before our second night. Told me I needed to pay for that night because I had not paid for it. Had to show them my receipt and wait for them too long. Run down older hotel. Certainly should not be a Marriot
Sean
icon-with Children
with Children
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I reserved on Orbitz total cost 84 dollars or so they wanted to charge me 150 and finally settled on 120
Eliseo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Hard to get to hotel by car
Shaima
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Rooms did not have refrigerators. No cribs for infants.
Masood
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

No phone to contact front desk Smelling bathroom
Sear
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The property did not have cribs for infants. Also the rooms did not have mini coolers/ refrigerators.
Alexander
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff was very cordial and helpful
Jacobo
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Front desk by the breakfast room was hot no clean
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

It was a very basic hotel. More like a motel. Paid so much for a motel..
Alba-Leea
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
David
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Old and dirty rooms
ASHISH
icon-Leisure
Leisure
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Marriott should close it My worst marriot experience ever till now Property is old and poorly maintained
Seon
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Read More
Mahal
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Thomas
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Kata
icon-Business Family
Business Family
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

La habitacion muy simple, seria bueno las remodelaran por completo pues todo incluyendo las camas son viejas!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 City Express by Marriott Cancun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.6

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Express by Marriott Cancun

Number of reviews per page
20
40
Top reviews
Aron
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was under construction, there’s nothing wrong with that. The issue was that there was trash, nails,metal parts and dust all over the lobby that we had to cross over when ever going out and in of hotel. Also I saw 2 cockroaches, one in the floor and one in the bed.
Claudia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service
Jessica
icon-Business Family
Business Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Read More
jian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Mold on bath towel and wall
James
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Locked us out of our room before our second night. Told me I needed to pay for that night because I had not paid for it. Had to show them my receipt and wait for them too long. Run down older hotel. Certainly should not be a Marriot
Sean
icon-with Children
with Children
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I reserved on Orbitz total cost 84 dollars or so they wanted to charge me 150 and finally settled on 120
Eliseo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Hard to get to hotel by car
Shaima
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Rooms did not have refrigerators. No cribs for infants.
Masood
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

No phone to contact front desk Smelling bathroom
Sear
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The property did not have cribs for infants. Also the rooms did not have mini coolers/ refrigerators.
Alexander
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff was very cordial and helpful
Jacobo
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Front desk by the breakfast room was hot no clean
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

It was a very basic hotel. More like a motel. Paid so much for a motel..
Alba-Leea
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
David
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Old and dirty rooms
ASHISH
icon-Leisure
Leisure
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Marriott should close it My worst marriot experience ever till now Property is old and poorly maintained
Seon
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Read More
Mahal
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Thomas
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Kata
icon-Business Family
Business Family
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

La habitacion muy simple, seria bueno las remodelaran por completo pues todo incluyendo las camas son viejas!
Number of reviews per page
20
40