Decameron Los Cocos Guayabitos, Ramada All-Inclusive Resort

3rd time to this fantastic resort that’s as authentic Mexico you can’t get. If you’re looking for luxury, 5 star, white counters resort this is not the place for you. This is all about experiencing Mexican food, culture, and the people. Staff are all incredible, the beach is by far the best beach in all of Mexico and I’ve been to both Caribbean side and Pacific side.

We both were sick with food poisoning. My husband through up on the floor and towels were in the area. They charged us 1140. In pesos for the items. Told us they couldn't be cleaned. Then after a few days took them. When i asked for them, that they were our property. They said the took and washed them. I demanded them back. We finally did get them back. We donated them to a family in need. We will NEVER EVER GO TO ANY FACILITY OWNED BY DECAMERON AGAIN.

We have returned from 10 days with our two children at Los Coco’s. We have stayed at this resort 12 years ago and in the charming town of Guayabitos many times. We knew what to expect from this resort in that it’s a 3 star but we aren’t coming to Mexico for fancy frills. Our issue with the resort was the food. The quality and options have significantly declined since our visit a decade ago. To top it off myself and one of my children got what we thought was food poisoning during our stay. My daughter was assessed by the resort doctor which supported this. The resort didn’t offer anything in lieu of this unfortunate event other than a reservation at their A la carte restaurant which was not appealing in any way. Postives of our stay still did outweigh our bad experience with the food, the staff are friendly, attentive, many who speak an English. Our children had a great time in the pool, we enjoyed some of the on resort activities and games, and the beach. The town of Guayabitos has many great things to offer and we will be returning however would not pay for an all inclusive experience as the food and drinks aren’t appealing enough to “get your monies worth”

This is my second time going to this resort, the food was excellent and staff were so kind and helpful. The resort was always clean and tidy. We stayed in building #1 by the beach, being so close to the beach was wonderful. Lots to do with our little ones (5 & 3), go to the beach, swim, go to the play ground etc. Everyone was so kind to our little ones. The only two things I would say is I wish there was a shuttle to and from the resort. You can only get a shuttle if you fly through West Jet or Sun wing. Also, building #1 was noisy the last 3 days of our trip as locals were playing loud music early in the morning. I was told that buildings 2,3,4,5 were really quiet. Over all my family enjoyed ourselves and will be back.

Everything was great

The rooms not good and the food the Beach very dirty.

I wasn’t expecting much from this property but was pleasantly surprised. The service was excellent, food options were great. Our room had a peek a boo view of the ocean. Those that say this place isn’t on the water probably got put in building 4. I would definitely go back.

No hot water, cockroaches in room, meals very repetetive, facilities very spread out, limited english speaking staff

Air conditioner didn’t work Had to ask for towels cause cleaning staff never left any Water was not hot

The worst all inclusive ever. In a very sketchy area, so far from civilization. They do not like Americans here. I can’t believe this place is in business!

Everyone in the hotel got sick from bad food including my family. It rained and water was coming from every aspect of the hotel including restaurant and rooms. Not safe to stay here.

I don’t like it

This an old hotel that needs to be remodeled. Furniture is old.Mirrors have black spots & need to be replaced. Food was good as well as service. The night entertainment show was great!

Nice three star. Friendly guests snd staff. Food was ok. Great beach. Very walkable area with lots of great food and entertainment outside the resort. A la carts were hard to book.

We were greeted by friendly staff. Most people there speak Spanish but there was a front desk clerk who spoke English and helped us with all our needs. Our room was beautiful and had a lovely balcony facing the ocean in building number one. W We asked for a king room and had two double beds, no problem for us. We met up with family and enjoyed the buffet meals, snack bar, adult pool bar and bar #1. The service was excellent in restaurant we ate at, on the floor and behind the counters. A very friendly and congenial atmosphere. My son and I enjoyed the free kayaking experience. Sailing with a skipper on a catamaran was offered to us, as well. The adult pool area was lovely for hanging out in the sun or shade and a cool down in the water. Chaises we’re comfortable and towels were provided with exchange for a card. A wonderful time for all of us. Thank you staff for your endless attention.

So disappointing. This is our third time here and unfortunately will be our last. It was loud all the time. No quiet area to be found. The rooms were dirty. Hardly could get a towel restocked. Beds were like sleeping on the floor. A/c stopped working. Elevator broke numerous times. Food was the same everyday. Beach chairs were hard to find and always dirty. The only pro If you are still with me is the city itself and the people that live in it. The excursions away from the hotel are amazing. We love rincon de guayabitos but we will not be back. We will pay the extra money to stay in sayulita or punta de Meta. Don’t waste your money on the Decameron chain. Terrible.

Good Poor and property need to improve

Pretty disappointed after being there on 4 different occasions and bringing at least 9 other guests with us we won’t recommend. Pool bar was closed multiple days, and pool was green for 2 days. Steakhouse restaurant was not open every night for reservations. When rooms were cleaned no toilet paper was left and there was no wash clothes. The floor was often not swept or washed. The all inclusive restaurant was lacking variety of food. Previously the food provided offered a larger variety and quality. We love this area but unfortunately after our 4th visit we may not stay here again.

The staff were excellent. Location is great. Food was pretty good for an all inclusive. They did not make good margaritas which was disappointing. The beach was crowded and the music loud even at night. Make sure your room is away from the bar area.

We had a difficult time at check in as we walked up several flights of stairs to get to our room to find out we didn't get the king bed we requested, but 2 small doubles. My husband went to change rooms and they put us on the main floor when we paid for an upgrade for an ocean view room, so back he went to change the room again. There are no king beds in the category we booked even though they say there is. There are not enough loungers at the beach and they are the hard plastic ones which are not comfortable at all. We were supposed to have reservartions for a la carte dining both nights, however, there was no a la carte open the first night. I was supposed to have received a birthday cake, but never received it. You cannot get a mojito at any of the bars and the mixed drinks are so sweet you can't even drink them. The pillows on the bed were too hard and too big to sleep comfortably. The staff were attentive and friendly, but we would not return as there are just too many negatives.