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Fiesta Americana - Merida

Hotels
Finding rooms for you...
9.2
/10
Exceptional
1,350 reviews

What Guests Say About Their Stay

Jerome

10.0
/ 10
A nice place. The rooms are clean. Amenities are great. A whole atmosphere is good but I am English speaking and the Spanish speaking so there was just a little bit lacking there. All in all I'll give her 4.5 nobody gets a five

Carmen

10.0
/ 10
I am writing to express my disappointment with the service my party and I received during our recent visit to your restaurant in the lobby. From the time we were seated, the service was consistently slow and fell well below the standard we expected. Throughout our meal, we repeatedly had to wave down servers just to receive basic assistance, whether it was placing our order, requesting refills, or asking for items that should have been provided without repeated reminders. Unfortunately, the lack of attentiveness continued throughout our dining experience. After our concerns went unaddressed, we felt we had no choice but to ask to speak with the captain to express our frustration. While we hoped this would improve the situation, the overall experience remained disappointing. I would also like to recognize the outstanding service we received from the Club Level staff on the fifth floor. Their professionalism, attentiveness, and genuine hospitality were exactly what we expected and greatly appreciated. They consistently went above and beyond to ensure our needs were met, making us feel welcomed and valued throughout our stay. Their exceptional service stood in stark contrast to the experience we had in the lobby restaurant. A hotel's reputation is built on providing consistently excellent service across all areas of the property. While the Club Level team exemplified that standard, the service we experienced in the lobby restaurant did not.

MAGDAELY

10.0
/ 10
Great place to stay if it's your first time in Merida, I have been coming to this hotel for years and I'm happy to say they still have some of the kindest staff in Merida. The shopping mall below is a great place for local finds too! Their coffee shop is excelent and a very welcome spot for meetings.
In the Area
See Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fiesta Americana - Merida is a hotel is located at Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fiesta Americana - Merida

Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, Estado de Yucatán, Mexico, 97000
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Lobby Fiesta Americana - Merida
Lobby 2 Fiesta Americana - Merida

Discover More About Fiesta Americana - Merida

Location
Fiesta Americana - Merida is a hotel is located at Mérida.

About Fiesta Americana - Merida

From business event to corporate gathering, Fiesta Americana - Merida provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Fiesta Americana - Merida welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Have fun with various entertaining facilities for you and the whole family at Fiesta Americana - Merida, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Fiesta Americana - Merida is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fiesta Americana - Merida.

All facilities in Fiesta Americana - Merida

Swimming Pool Fiesta Americana - Merida
Swimming Pool
Entertainment Facility Fiesta Americana - Merida
Entertainment Facility
Fitness Center Fiesta Americana - Merida
Fitness Center
Functional Hall Fiesta Americana - Merida
Functional Hall
Common Space Fiesta Americana - Merida
Common Space

Transportation

  • Limited parking
  • Secure parking

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • TV lounge
  • Shops
  • Health club
  • Spa
  • Sauna
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Vegetarian meal

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Terrace
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Accommodation Policy & General Information in Fiesta Americana - Merida

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fiesta Americana - Merida
350
Number of floors in Fiesta Americana - Merida
5
Another facilities in Fiesta Americana - Merida
Limited parking, Secure parking, Outdoor pool, Outdoor facilities, TV lounge

Frequently asked question in Fiesta Americana - Merida

What are available facilities at Fiesta Americana - Merida?
There are top facilites at Fiesta Americana - Merida such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fiesta Americana - Merida?
The standard check-in time at Fiesta Americana - Merida is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Fiesta Americana - Merida provide breakfast?
Yes, Fiesta Americana - Merida provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Fiesta Americana - Merida have?
Fiesta Americana - Merida is a 4.0-star hotel.
How many floors does Fiesta Americana - Merida have?
Fiesta Americana - Merida has 5 floors.
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More Reviews from Other Guests in Fiesta Americana - Merida

Overall Ratings & Reviews Fiesta Americana - Merida

Other sources (1,350)
9.2
Exceptional
From 1,350 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Fiesta Americana - Merida

Number of reviews per page
20
40
Top reviews
Hugo
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was pristine. Staff were amazing. Room was impeccable. The AC I. The room, however, was not great. We adjusted the thermostat but the room didn’t really cool down much. It appeared to be pre-set in spite of what the room thermostat said. It was a HOT week in Merida for sure, and perhaps the grid doesn’t allow much. I don’t know. But for sure we wanted a 5-star AC unit to be able to sleep and recharge.
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Jerome
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A nice place. The rooms are clean. Amenities are great. A whole atmosphere is good but I am English speaking and the Spanish speaking so there was just a little bit lacking there. All in all I'll give her 4.5 nobody gets a five
Carmen
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I am writing to express my disappointment with the service my party and I received during our recent visit to your restaurant in the lobby. From the time we were seated, the service was consistently slow and fell well below the standard we expected. Throughout our meal, we repeatedly had to wave down servers just to receive basic assistance, whether it was placing our order, requesting refills, or asking for items that should have been provided without repeated reminders. Unfortunately, the lack of attentiveness continued throughout our dining experience. After our concerns went unaddressed, we felt we had no choice but to ask to speak with the captain to express our frustration. While we hoped this would improve the situation, the overall experience remained disappointing. I would also like to recognize the outstanding service we received from the Club Level staff on the fifth floor. Their professionalism, attentiveness, and genuine hospitality were exactly what we expected and greatly appreciated. They consistently went above and beyond to ensure our needs were met, making us feel welcomed and valued throughout our stay. Their exceptional service stood in stark contrast to the experience we had in the lobby restaurant. A hotel's reputation is built on providing consistently excellent service across all areas of the property. While the Club Level team exemplified that standard, the service we experienced in the lobby restaurant did not.
Read More
Stephen
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms were clean and the beds were very comfortable. The restaurant on site offered delicious breakfast and dinner entrees. We had two rooms, and one problem common to both was the climate control/air conditioning system was difficult to control. One room was a bit too warm, and the other too cold, but the thermostats in both rooms did not seem to function properly, so we could not change the temperature settings. In all fairness, we did not alert the hotel staff to this situation, so they did not have the opportunity to solve the problem.
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Adora
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel
Lizeth
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

enjoyed the space and the staff was incredibly helpful and kind
Daniel
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Buena comida, limpio, buena ubicación. Solo que hicieron mucha ruido en el pasillo frente a mi cuarto como a las 7am y los trabajadores platicando, riéndose y haciendo mucho ruido. Mala experiencia con el ruido y lo demás todo bien
JOSE DE JESUS
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

That was a great place to stay, so comfortable.
Marissa J
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent as always. Best service. ambiance and location.
MAGDAELY
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay if it's your first time in Merida, I have been coming to this hotel for years and I'm happy to say they still have some of the kindest staff in Merida. The shopping mall below is a great place for local finds too! Their coffee shop is excelent and a very welcome spot for meetings.
Beverlee
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast was fresh, somewhat expensive. The room was clean, but some of the electrical units did not work. She staff was excellent.
Adel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Would like better way to validate the parking
Melanie
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is very conveniently located, it is kept very clean and the staff were all helpful. Highly recommend.
Shelley
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Love this hotel! Rooms are spacious and clean, staff is wonderful! In the Fiesta Club rooms you receive continental breakfast and in the evening, happy hour and heavy apps! Location is great!!
Oscar
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very friendly staff and excellent amenities! Wonderful stay all around!
Eduardo
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There was a problem with the plumbing, no water the first day, when the water came back, it was dirty for the rest of the night. The hotel did not offer any discounts or make amends for the issue.
sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, excellent staff they were very helpful. Restaurants were very good. Pool and spa were excellent.
Jeff W.
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful experience. A little confusing about what was covered in the room charge and what was not
Claudia
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean hotel. Beautiful. Nice staff
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All the restaurants in this hotel were amazing. The food did not lack for flavor. Would recommend to anyone. The room was clean. Breakfast buffet was outstanding. The service in the hotel was fantastic. No one was ever rude to us.
Number of reviews per page
20
40

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Lobby 4 Fiesta Americana - Merida

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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