Hotel Esmeralda's

Hotels
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7.6
/10
Pleasant
101 reviews

What Guests Say About Their Stay

Lola

10.0
/ 10
Quick check-out. Clean. Quiet. It's located in the middle of a street of small swap-meet vending sector.

Verified traveler

10.0
/ 10
My mother and I stayed at the hotel Esmeralda for a week. It was the best experience I have had in a hotel. The staff was beyond friendly, welcoming, and very hospitable. The hotel offers breakfast, delicious by the way, and they alwo have the tours available. My mother and I plan on visiting again and we are definitely staying there again. Also, the hotel is very close to downtown Tuxtla. We only walked a couple blocks to the Parque la Marimba, we were close to many restaurants, and close to the Mercado where they also serve delicious and inexpensive food as well.

Gabbo

10.0
/ 10
They were very friendly and helpful , they attend every sigle request , the room is clean and very quite . the prize is really good
In the Area
See Map
2a. Pte. Sur No. 542, Col. Centro, Tuxtla Gutiérrez, Estado de Chiapas, Mexico, 29000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Esmeralda's is a good choice when you are visiting Tuxtla Gutiérrez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Esmeralda's

2a. Pte. Sur No. 542, Col. Centro, Tuxtla Gutiérrez, Estado de Chiapas, Mexico, 29000
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Lobby 2 Hotel Esmeralda's

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General


Near Coffee Museum

Location


With a stay at Hotel Esmeralda's, you'll be centrally located in Tuxtla Gutierrez, a short 9-minute walk from Tuxtla Guitierrez Central Square and 14 minutes by foot from Marimba Park. This hotel is 1.7 mi (2.7 km) from Cana Hueca Park and 2.2 mi (3.5 km) from Plaza las Americas Shopping Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of the City of Tuxtla Gutiérrez - 0.4 km / 0.3 mi
Coffee Museum - 0.5 km / 0.3 mi
San Marcos Cathedral - 0.7 km / 0.4 mi
Plaza Cívica - 0.8 km / 0.5 mi
Tuxtla Guitierrez Central Square - 0.8 km / 0.5 mi
Museo de la Marimba - 1.1 km / 0.7 mi
Bicentennial Park - 1.1 km / 0.7 mi
Marimba Park - 1.2 km / 0.7 mi
Jaime Sabinas Cultural Center - 1.6 km / 1 mi
Galerias Bonampak - 1.7 km / 1.1 mi
Dr. Faustino Miranda Botanical Garden - 1.8 km / 1.1 mi
Parque Convivencia Infantil - 2.2 km / 1.4 mi
Emilio Rabasa Theater - 2.2 km / 1.4 mi
Tuxtla Planetarium - 2.7 km / 1.7 mi
Cana Hueca Park - 2.8 km / 1.7 mi

The preferred airport for Hotel Esmeralda's is Angel Albino Corzo Intl Airport (TGZ) - 32.8 km / 20.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Dining


At Hotel Esmeralda's, enjoy a satisfying meal at the restaurant.

Rooms


Make yourself at home in one of the 23 air-conditioned rooms featuring plasma televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Hotel Esmeralda's

Common Space Hotel Esmeralda's
Common Space
Lobby Hotel Esmeralda's
Lobby
Exterior Hotel Esmeralda's
Exterior
Others Hotel Esmeralda's
Others
Restaurant Hotel Esmeralda's
Restaurant

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Esmeralda's

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Available rooms at Hotel Esmeralda's
23
Number of floors in Hotel Esmeralda's
3
Another facilities in Hotel Esmeralda's
Banquet, Smoke-free area, Safety deposit box, Limited parking, Free WiFi

Frequently asked question in Hotel Esmeralda's

What are available facilities at Hotel Esmeralda's?
There are top facilites at Hotel Esmeralda's such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Esmeralda's?
The standard check-in time at Hotel Esmeralda's is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
How many stars does Hotel Esmeralda's have?
Hotel Esmeralda's is a 3.0-star hotel.
How many floors does Hotel Esmeralda's have?
Hotel Esmeralda's has 3 floors.
How many rooms does Hotel Esmeralda's have?
Hotel Esmeralda's has 23 rooms in total.
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More Reviews from Other Guests in Hotel Esmeralda's

7.6
Pleasant
From 101 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Esmeralda's

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

There was no hot water... way too cold to take a shower at 8am. Hotel said maybe the pilot light burned out, but they didn't offer to relight the water heater. There was no coffee in the restaurant. Room with balcony we booked had no balcony so they offered us an upgrade for 400 pesos for a room that I had already paid for. Very noisy hotel with paper thin doors. Seriously disappointing.
Read More
Lola
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Quick check-out. Clean. Quiet. It's located in the middle of a street of small swap-meet vending sector.
Verified traveler
10.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

My mother and I stayed at the hotel Esmeralda for a week. It was the best experience I have had in a hotel. The staff was beyond friendly, welcoming, and very hospitable. The hotel offers breakfast, delicious by the way, and they alwo have the tours available. My mother and I plan on visiting again and we are definitely staying there again. Also, the hotel is very close to downtown Tuxtla. We only walked a couple blocks to the Parque la Marimba, we were close to many restaurants, and close to the Mercado where they also serve delicious and inexpensive food as well.
Read More
JOSE
icon-Family
Family
8.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

Good for the price
sher
6.0
/10
Reviewed 532 week(s) ago

Expedia Group verified review

We were warmly greeted when we arrived. Our room was clean and the bed was comfortable. We left the hotel shortly after that to check out the Mirimba park but just missed it as it was nine pm. The twelve block walk was totally safe at night. The hotel is old so you can hear everything, but by eleven the people in the hotel were quiet so we slept fine. The only complaint I have was the free breakfast. They had nuked all the food and put out a cold pitcher of coffee and the juice was artificial. So, enjoy this hotel for the price that it is and go get breakfast else where.
Read More
kerry
icon-with Partner
with Partner
8.0
/10
Reviewed 539 week(s) ago

Hotels.com verified review

Had a god time
Gabbo
10.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

They were very friendly and helpful , they attend every sigle request , the room is clean and very quite . the prize is really good
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 580 week(s) ago

Hotels.com verified review

I could not walk into even to take a look, hotel is in a very very bad neighborhood, is in the middle of a public market between butcher and chicken shops, the kind of those ones open wide to the public with the raw chickens hanging on in the street, I could not walk in even
Oscar
6.0
/10
Reviewed 595 week(s) ago

Expedia Group verified review

Hotel has free underground parking, looks nice from the outside and inside but room had a slight fouled water odor. At 6am we got up early to shower only to find out our room had no water. We asked the staff as to what was the problem and they didn't know. They gave us another room but that room had no water either. We left without showering or flushing the toilet because we couldn't wait until they resolved the issue. When we got back, water was restored. The manager or anyone else never followed up on our issue.
Read More
Carlisle
2.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

I got in about 1 am and the flush in the bathroom wasn't working. So had to go and get the guy to fix it who spent around 10 minutes getting it done. Then there was no hot water and so had to have a cold shower to get my flight very early in the morning. Wasn't at all pleased with the hotel.
ignacio
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Buenos
gregorio
icon-Business
Business
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Habitaciones con cucarachas, baño pequeño e incomodo, habitación sin ventilación y oscura. No hay buena recepción de Internet, No agarra la señal para hablar, menos para trabajar por computadora etc. etc. Según es con desayuno americano y eso no es cierto.
Miguel Alejandro
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Un lugar limpio agradable bien ubicado
Jorge
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

En general bueno por el precio, pero el desayuno incluído no era bueno, pero es acorde a la tarifa
Luis Enrique
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Mi mamá y hermana fueron por dos días, la ubicación es en pleno centro de Tuxtla, muy fácil moverse a todos lados. Los colchones nuevos y muy cómodos, las habitaciones ser notan remodeladas o con muy buen mantenimiento. Por fuera se ve algo sencillo, por dentro está muy bien, recomendado.
Luis Ricardo
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

.
Ana
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Accesible y económico
Ramón
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Bien ubicado.
Marco
4.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

No me gusto al hotel le falta mantenimiento
Guillermo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Pues para mi en lo particular, me parecio un buen servicio, en lo que cabe fue excelente el hospedaje, la verdad lo recomiendo.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Esmeralda's

Disclaimer

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7.6
Pleasant
From 101 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Esmeralda's

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

There was no hot water... way too cold to take a shower at 8am. Hotel said maybe the pilot light burned out, but they didn't offer to relight the water heater. There was no coffee in the restaurant. Room with balcony we booked had no balcony so they offered us an upgrade for 400 pesos for a room that I had already paid for. Very noisy hotel with paper thin doors. Seriously disappointing.
Read More
Lola
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Quick check-out. Clean. Quiet. It's located in the middle of a street of small swap-meet vending sector.
Verified traveler
10.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

My mother and I stayed at the hotel Esmeralda for a week. It was the best experience I have had in a hotel. The staff was beyond friendly, welcoming, and very hospitable. The hotel offers breakfast, delicious by the way, and they alwo have the tours available. My mother and I plan on visiting again and we are definitely staying there again. Also, the hotel is very close to downtown Tuxtla. We only walked a couple blocks to the Parque la Marimba, we were close to many restaurants, and close to the Mercado where they also serve delicious and inexpensive food as well.
Read More
JOSE
icon-Family
Family
8.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

Good for the price
sher
6.0
/10
Reviewed 532 week(s) ago

Expedia Group verified review

We were warmly greeted when we arrived. Our room was clean and the bed was comfortable. We left the hotel shortly after that to check out the Mirimba park but just missed it as it was nine pm. The twelve block walk was totally safe at night. The hotel is old so you can hear everything, but by eleven the people in the hotel were quiet so we slept fine. The only complaint I have was the free breakfast. They had nuked all the food and put out a cold pitcher of coffee and the juice was artificial. So, enjoy this hotel for the price that it is and go get breakfast else where.
Read More
kerry
icon-with Partner
with Partner
8.0
/10
Reviewed 539 week(s) ago

Hotels.com verified review

Had a god time
Gabbo
10.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

They were very friendly and helpful , they attend every sigle request , the room is clean and very quite . the prize is really good
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 580 week(s) ago

Hotels.com verified review

I could not walk into even to take a look, hotel is in a very very bad neighborhood, is in the middle of a public market between butcher and chicken shops, the kind of those ones open wide to the public with the raw chickens hanging on in the street, I could not walk in even
Oscar
6.0
/10
Reviewed 595 week(s) ago

Expedia Group verified review

Hotel has free underground parking, looks nice from the outside and inside but room had a slight fouled water odor. At 6am we got up early to shower only to find out our room had no water. We asked the staff as to what was the problem and they didn't know. They gave us another room but that room had no water either. We left without showering or flushing the toilet because we couldn't wait until they resolved the issue. When we got back, water was restored. The manager or anyone else never followed up on our issue.
Read More
Carlisle
2.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

I got in about 1 am and the flush in the bathroom wasn't working. So had to go and get the guy to fix it who spent around 10 minutes getting it done. Then there was no hot water and so had to have a cold shower to get my flight very early in the morning. Wasn't at all pleased with the hotel.
ignacio
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Buenos
gregorio
icon-Business
Business
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Habitaciones con cucarachas, baño pequeño e incomodo, habitación sin ventilación y oscura. No hay buena recepción de Internet, No agarra la señal para hablar, menos para trabajar por computadora etc. etc. Según es con desayuno americano y eso no es cierto.
Miguel Alejandro
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Un lugar limpio agradable bien ubicado
Jorge
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

En general bueno por el precio, pero el desayuno incluído no era bueno, pero es acorde a la tarifa
Luis Enrique
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Mi mamá y hermana fueron por dos días, la ubicación es en pleno centro de Tuxtla, muy fácil moverse a todos lados. Los colchones nuevos y muy cómodos, las habitaciones ser notan remodeladas o con muy buen mantenimiento. Por fuera se ve algo sencillo, por dentro está muy bien, recomendado.
Luis Ricardo
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

.
Ana
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Accesible y económico
Ramón
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Bien ubicado.
Marco
4.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

No me gusto al hotel le falta mantenimiento
Guillermo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Pues para mi en lo particular, me parecio un buen servicio, en lo que cabe fue excelente el hospedaje, la verdad lo recomiendo.
Number of reviews per page
20
40