Hotel Isabel

Hotels
9.0
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Hilda

10.0
/ 10
Every thing was well organized the personal very attentive to all the need respectable. Highly recommend the breakfast and the services is very fast love the location and the place

Ming

10.0
/ 10
The location was perfect and the staff was friendly. The room was clean and the Wi-Fi was adequate. Great value.

Juan

10.0
/ 10
Love the closeness to everything and food options around the area. Staff was very attentive to mine and my elderly mothers needs. Will definitely be back
In the Area
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5 PONIENTE 125 COL. CENTRO, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Isabel is located in area / city Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Isabel

5 PONIENTE 125 COL. CENTRO, Puebla, Estado de Puebla, Mexico, 72000
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Lobby Hotel Isabel
Exterior 2 Hotel Isabel

Discover More About Hotel Isabel

General


Near Los Sapos Bazaar

Location


With a stay at Hotel Isabel in Puebla (Puebla Historic Center), you'll be steps from Zócalo de Puebla and 14 minutes by foot from Puebla Convention Center. This family-friendly hotel is 11.2 mi (18.1 km) from Africam Safari and 2.9 mi (4.7 km) from Centro Expositor.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bello Museum - 0.2 km / 0.1 mi
Palafoxiana Library - 0.2 km / 0.1 mi
Zócalo de Puebla - 0.2 km / 0.1 mi
Puebla Cathedral - 0.3 km / 0.2 mi
Amparo Museum - 0.5 km / 0.3 mi
Los Sapos Bazaar - 0.6 km / 0.3 mi
Candy Street - 0.6 km / 0.4 mi
Santo Domingo Church - 0.6 km / 0.4 mi
Rosario Chapel - 0.6 km / 0.4 mi
Iglesia de la Compañía - 0.6 km / 0.4 mi
Callejon del Sapo - 0.7 km / 0.4 mi
Santa Monica Convent and Museum of Religious Art - 0.7 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi
Ovando Bridge - 0.9 km / 0.6 mi
El Parian Market - 0.9 km / 0.6 mi

The preferred airport for Hotel Isabel is Puebla Intl. Airport (PBC) - 36.5 km / 22.7 mi

Facilities


Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining


Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Hotel Isabel

Bar, Cafe and Lounge Hotel Isabel
Bar, Cafe and Lounge
Fitness Center Hotel Isabel
Fitness Center
Functional Hall Hotel Isabel
Functional Hall
Common Space Hotel Isabel
Common Space
Lobby Hotel Isabel
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Sports and Recreations

  • Table tennis
  • Game room
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • Garden

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Isabel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Isabel
44
Another facilities in Hotel Isabel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Banquet

Frequently asked question in Hotel Isabel

What are available facilities at Hotel Isabel?
There are top facilites at Hotel Isabel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Isabel?
The standard check-in time at Hotel Isabel is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel Isabel provide breakfast?
Yes, Hotel Isabel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Isabel have?
Hotel Isabel is a 3.0-star hotel.
How many rooms does Hotel Isabel have?
Hotel Isabel has 44 rooms in total.
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More Reviews from Other Guests in Hotel Isabel

9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Isabel

Number of reviews per page
20
40
Top reviews
Gloria
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff
Evelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful staff and location. The atrium echoed sounds at night. Plus the room had a musty odor that only improved with AC turned on. No towel hangers in bathroom.
Hilda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Every thing was well organized the personal very attentive to all the need respectable. Highly recommend the breakfast and the services is very fast love the location and the place
John
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is beautiful and well located. Unfortunately, however, noice from the main lobby area easily penetrates the rooms, with other guests socializing sometimes past midnight. We had to put "brown noise" on a tablet to drown out the echoes and be able to sleep. This hotel needs to have a policy of quiet hours or do something acoustically to reduce echo.
Read More
Silvia
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I soe a crack roach
edward
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great value, excellent location, clean and safe, friendly staff.
Blanca
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El cuarto limpio, pero las toallas muy usadas hasta con hoyos y deshilachadas, fuera de eso todo bien.
Enrique
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean and comfortable place.
Clara
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

yes rooms were clean staff very nice
Leslie
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My room was spacious, clean and comfortable. Strong wifi in the room. The hotel itself is in an excellent location for exploring the Centro area, situated close to museums, restaurants and shopping. My only complaint relates to interior noise. The hotel inner courtyard has hard surfaces of tile and stone, which tend to reflect and transmit sound. Staff working late at night, or other guests coming and going (particularly if they aren’t modulating their voices) I found to be loud and disruptive in my room.
Read More
Victor
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great friendly staff!
Kemper
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everyone was so nice. The room and all was clean. It did smell strongly of caulking that had not cured but that went away after the first night. No soaps or conditioners in the shower bottles.
Ming
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The location was perfect and the staff was friendly. The room was clean and the Wi-Fi was adequate. Great value.
Pedro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Relly need to replace worn towels
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Not spotless, but generally well kept. Staff is very friendly and attentive.
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love the closeness to everything and food options around the area. Staff was very attentive to mine and my elderly mothers needs. Will definitely be back
anayeli
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Terrace has amazing views, staff was more than inc
Linnea
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Front staff at the hotel are very nice, the guy that worked during our stay took such good care of us! The hotel is a little bit noisy depending on which room you have and sadly we got bed bugs in room nr 9. Front staff immediately moved us to another room, closed the room off and took in sanitation service. They also helped with facilitating laundry (but we had to pay ourselves).
Read More
Luis
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not enough parking
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My hotel room was not as clean as it could be. I knew from the pictures online that the rooms were dark, and that proved to be accurate. The staff was wonderful, however, and it was a fair price for what I received.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Isabel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Isabel

Number of reviews per page
20
40
Top reviews
Gloria
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff
Evelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful staff and location. The atrium echoed sounds at night. Plus the room had a musty odor that only improved with AC turned on. No towel hangers in bathroom.
Hilda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Every thing was well organized the personal very attentive to all the need respectable. Highly recommend the breakfast and the services is very fast love the location and the place
John
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is beautiful and well located. Unfortunately, however, noice from the main lobby area easily penetrates the rooms, with other guests socializing sometimes past midnight. We had to put "brown noise" on a tablet to drown out the echoes and be able to sleep. This hotel needs to have a policy of quiet hours or do something acoustically to reduce echo.
Read More
Silvia
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I soe a crack roach
edward
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great value, excellent location, clean and safe, friendly staff.
Blanca
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El cuarto limpio, pero las toallas muy usadas hasta con hoyos y deshilachadas, fuera de eso todo bien.
Enrique
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean and comfortable place.
Clara
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

yes rooms were clean staff very nice
Leslie
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My room was spacious, clean and comfortable. Strong wifi in the room. The hotel itself is in an excellent location for exploring the Centro area, situated close to museums, restaurants and shopping. My only complaint relates to interior noise. The hotel inner courtyard has hard surfaces of tile and stone, which tend to reflect and transmit sound. Staff working late at night, or other guests coming and going (particularly if they aren’t modulating their voices) I found to be loud and disruptive in my room.
Read More
Victor
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great friendly staff!
Kemper
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everyone was so nice. The room and all was clean. It did smell strongly of caulking that had not cured but that went away after the first night. No soaps or conditioners in the shower bottles.
Ming
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The location was perfect and the staff was friendly. The room was clean and the Wi-Fi was adequate. Great value.
Pedro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Relly need to replace worn towels
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Not spotless, but generally well kept. Staff is very friendly and attentive.
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love the closeness to everything and food options around the area. Staff was very attentive to mine and my elderly mothers needs. Will definitely be back
anayeli
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Terrace has amazing views, staff was more than inc
Linnea
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Front staff at the hotel are very nice, the guy that worked during our stay took such good care of us! The hotel is a little bit noisy depending on which room you have and sadly we got bed bugs in room nr 9. Front staff immediately moved us to another room, closed the room off and took in sanitation service. They also helped with facilitating laundry (but we had to pay ourselves).
Read More
Luis
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not enough parking
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My hotel room was not as clean as it could be. I knew from the pictures online that the rooms were dark, and that proved to be accurate. The staff was wonderful, however, and it was a fair price for what I received.
Number of reviews per page
20
40