Hotel Lagoon

Hotels
7.6
/10
Pleasant
39 reviews

What Guests Say About Their Stay

paul

10.0
/ 10
Simple and charming with just the essentials good jumping off point to Belize for "free zone" duty free shopping and casino. Tgere's not a lpt in walking distance but Uber and cabs are cheap. Food at the casino was surprisingly good. You simply can't beat the price and welcoming staff. Thank you for an enjoyablr stay, albeit short.

Corinne

10.0
/ 10
Absolutely a wonderful place. Friendly atmosphere great rooms The pool was fantastic the yard is beautiful. Loved having access to coffee all day ;) staff is amazing. The parrot entertaining and the dog made you comfortable...

Felipa

10.0
/ 10
Friendly and great customer services, rooms and overall place welcome ambiance. Peaceful and clean
In the Area
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Subteniente Lopez Av. México, entre Calle Oaxaca y Calle Revolución, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77965

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Lagoon is a good choice when you are visiting Othón P. Blanco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Lagoon

Subteniente Lopez Av. México, entre Calle Oaxaca y Calle Revolución, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77965
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Lobby Hotel Lagoon
Lobby 2 Hotel Lagoon

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General


In Santa Elena

Location


Located in Santa Elena, Hotel Lagoon is within a 15-minute drive of Payo Obispo Zoo and Planetarium Yook'ol Kaab. This hotel is 10.4 mi (16.8 km) from Lake Bacalar and 18.2 mi (29.3 km) from Cenote Cocalitos.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Palacio Municipal De Othon P. Blanco - 10.9 km / 6.7 mi
Chetumal Ferry Terminal - 11.6 km / 7.2 mi
Explanada de la Bandera - 11.6 km / 7.2 mi
Palacio de Gobierno - 11.7 km / 7.2 mi
Santuario del Manati - 11.7 km / 7.3 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.7 km / 7.3 mi
Payo Obispo Zoo - 11.9 km / 7.4 mi
Laguna Milagros - 12.1 km / 7.5 mi
Planetarium Yook'ol Kaab - 12.1 km / 7.5 mi
Fisherman's Fountain - 12.1 km / 7.5 mi
Museum of Maya Culture - 12.2 km / 7.6 mi
Museo de la Ciudad - 12.4 km / 7.7 mi
Malecón de Chetumal - 12.4 km / 7.7 mi
Santa Rita Archaeological Reserve - 13.3 km / 8.3 mi
Mega Escultura - 13.4 km / 8.3 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 11.2 km / 7 mi
Corozal (CZH) - 17.4 km / 10.8 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Maiz serving guests of Hotel Lagoon. Mingle with other guests at the complimentary reception, held daily.

Rooms


Make yourself at home in one of the 12 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.

All facilities in Hotel Lagoon

Swimming Pool Hotel Lagoon
Swimming Pool
Fitness Center Hotel Lagoon
Fitness Center
Lobby Hotel Lagoon
Lobby
Exterior Hotel Lagoon
Exterior
Others Hotel Lagoon
Others

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Picnic area
  • Garden
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

General

  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel Lagoon

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 16:00 - to 12:00
Available rooms at Hotel Lagoon
12
Another facilities in Hotel Lagoon
Romantic proposal packages, Outdoor pool, Picnic area, Garden, Pool sun loungers

Frequently asked question in Hotel Lagoon

What are available facilities at Hotel Lagoon?
There are top facilites at Hotel Lagoon such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Lagoon?
The standard check-in time at Hotel Lagoon is starting from 14:00 - 16:00 while the latest check-out time is at Before 12:00
How many stars does Hotel Lagoon have?
Hotel Lagoon is a 3.0-star hotel.
How many rooms does Hotel Lagoon have?
Hotel Lagoon has 12 rooms in total.
What are the guest reviews for Hotel Lagoon?
Hotel Lagoon is well-known for its Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Lagoon

7.6
Pleasant
From 39 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Lagoon

Number of reviews per page
20
40
Top reviews
jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

I had booked for one night and the included full breakfast. Unfortunately not only were they “understaffed” and had to wait for someone to bring snacks (which they had specifically SAID that it would be a ”home-cooked” breakfast, but when we asked for milk for coffee (the only thing that actually had), the cup had ants and dust on it. The pictures on the website are lies. The property is mostly abandoned, NOT safe to book! My family arrived late as we had been going to activities the whole day and it was late when we arrived and unfortunately could not cancel the booking as they “couldn’t do a refund” The only good thing was clean towels.
Read More
jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Fake pictures, the whole property is in terrible conditions, the only good thing was clean towels and sheets.No breakfast at all! Because the cooker was sick. Worse staying ever! I would not recommend it! 10 more minutes drive and you will have much better option in Chetumal.
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Simple and charming with just the essentials good jumping off point to Belize for "free zone" duty free shopping and casino. Tgere's not a lpt in walking distance but Uber and cabs are cheap. Food at the casino was surprisingly good. You simply can't beat the price and welcoming staff. Thank you for an enjoyablr stay, albeit short.
Read More
James S
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

A great place to stay as you travel to or from Belize: very close to the border. We stayed two nights. Enjoyed the view of a lagoon, swam in the small pool, visited Chetumal and a couple of other nearby communities that face lagoons. Excellent breakfast!
Ted
icon-Business
Business
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Kind staff
Gerardo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

I was far from what we could see in the pictures, the bathroom was poorly clean and they had no extra towels. The A/C unit needed maintenance. They didn´t clean the room as a regular hotel will do.
Corinne
icon-with Partner
with Partner
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Absolutely a wonderful place. Friendly atmosphere great rooms The pool was fantastic the yard is beautiful. Loved having access to coffee all day ;) staff is amazing. The parrot entertaining and the dog made you comfortable...
Felipa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Friendly and great customer services, rooms and overall place welcome ambiance. Peaceful and clean
Kathleen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Its relatively small hotel but quite quaint. The staff was very friendly and provided to our needs. Breakfast was amazing, the quesedilla was superb 👌! The lagoon view was picturesque and the pool was relaxing. My family and I enjoy every moment of it.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

I wanted a large room with 2 beds and They gave a room toward the lagoon. Number 10 is the last room in the row and had a nice porch that faced the lagoon. We enjoyed sitting on the porch and looking the the lagoon.
Miguel
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Pesimo
Faty
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Para pasar la noche si vas a la zona libre. La piscina parece tener agua de la laguna.
Jhoana
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

La alberca en la noche no estaba limpia y ya no nos pudimos meter. Pero todo muy bonito y atentos.
daniel sanchez
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Super sencilla la llegada.
Karla Cobá
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Hotel muy bonito y tranquilo para pasar un rato relajante!😀
Jesus
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Lo único bueno es que es pet frendly
Pedro
icon-Family
Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Para pasar una estancia lejos del ruido de la ciudad. Relación calida precio. 100.
Ana Luisa
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Muy bonito lugar lo recomiendo ampliamente
francisca maribel arce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Muy agradable y buena atención la persona responsable muy atenta
Ramon Jesus
icon-with Partner
with Partner
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Un bonito hotel junto a la laguna, excelente servicio y pudimos estar con nuestra mascota.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Lagoon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.6
Pleasant
From 39 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Lagoon

Number of reviews per page
20
40
Top reviews
jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

I had booked for one night and the included full breakfast. Unfortunately not only were they “understaffed” and had to wait for someone to bring snacks (which they had specifically SAID that it would be a ”home-cooked” breakfast, but when we asked for milk for coffee (the only thing that actually had), the cup had ants and dust on it. The pictures on the website are lies. The property is mostly abandoned, NOT safe to book! My family arrived late as we had been going to activities the whole day and it was late when we arrived and unfortunately could not cancel the booking as they “couldn’t do a refund” The only good thing was clean towels.
Read More
jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Fake pictures, the whole property is in terrible conditions, the only good thing was clean towels and sheets.No breakfast at all! Because the cooker was sick. Worse staying ever! I would not recommend it! 10 more minutes drive and you will have much better option in Chetumal.
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Simple and charming with just the essentials good jumping off point to Belize for "free zone" duty free shopping and casino. Tgere's not a lpt in walking distance but Uber and cabs are cheap. Food at the casino was surprisingly good. You simply can't beat the price and welcoming staff. Thank you for an enjoyablr stay, albeit short.
Read More
James S
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

A great place to stay as you travel to or from Belize: very close to the border. We stayed two nights. Enjoyed the view of a lagoon, swam in the small pool, visited Chetumal and a couple of other nearby communities that face lagoons. Excellent breakfast!
Ted
icon-Business
Business
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Kind staff
Gerardo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

I was far from what we could see in the pictures, the bathroom was poorly clean and they had no extra towels. The A/C unit needed maintenance. They didn´t clean the room as a regular hotel will do.
Corinne
icon-with Partner
with Partner
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Absolutely a wonderful place. Friendly atmosphere great rooms The pool was fantastic the yard is beautiful. Loved having access to coffee all day ;) staff is amazing. The parrot entertaining and the dog made you comfortable...
Felipa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Friendly and great customer services, rooms and overall place welcome ambiance. Peaceful and clean
Kathleen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Its relatively small hotel but quite quaint. The staff was very friendly and provided to our needs. Breakfast was amazing, the quesedilla was superb 👌! The lagoon view was picturesque and the pool was relaxing. My family and I enjoy every moment of it.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

I wanted a large room with 2 beds and They gave a room toward the lagoon. Number 10 is the last room in the row and had a nice porch that faced the lagoon. We enjoyed sitting on the porch and looking the the lagoon.
Miguel
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Pesimo
Faty
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Para pasar la noche si vas a la zona libre. La piscina parece tener agua de la laguna.
Jhoana
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

La alberca en la noche no estaba limpia y ya no nos pudimos meter. Pero todo muy bonito y atentos.
daniel sanchez
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Super sencilla la llegada.
Karla Cobá
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Hotel muy bonito y tranquilo para pasar un rato relajante!😀
Jesus
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Lo único bueno es que es pet frendly
Pedro
icon-Family
Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Para pasar una estancia lejos del ruido de la ciudad. Relación calida precio. 100.
Ana Luisa
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Muy bonito lugar lo recomiendo ampliamente
francisca maribel arce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Muy agradable y buena atención la persona responsable muy atenta
Ramon Jesus
icon-with Partner
with Partner
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Un bonito hotel junto a la laguna, excelente servicio y pudimos estar con nuestra mascota.
Number of reviews per page
20
40