What are the guest reviews for Hotel Palacio?

Hotel Palacio is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Palacio

Name: Hotel Palacio
Address: Calle 2 No. 300 entre Av 3 and 5, Córdoba, Estado de Veracruz-Llave, Mexico, 94500, Calle 2 No. 300 entre Av 3 and 5, Estado de Veracruz-Llave, 94500, Mexico
Rating: 8

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8.0

/10

Very Good

310 reviews

What Guests Say About Their Stay

Yesenia

10.0

/ 10

I loved this place so much I extended our stay two more nights! This place is next to everything!

Debora

10.0

/ 10

Perfect location!! You can walk to the plaza. The Hotel is old, but very clean and the staff is very friendly. I have stayed here for about 4 times. I only had a questionable incident, where they charge me for a missing bed sheet. I had a migraine and the housekeeper came and I told her to leave in btw the cleaning. I think she didn’t leave the bedsheet for the second bed. We didn’t use the bed, but we had used the sheets. Anyways, one was missing and they charge me $15. But I am so please with the location and safety of the hotel. I didn't mind coming back. My last experience was excellent!

Carlos

10.0

/ 10

Viajamos a Córdoba es una ciudad con clima agradable y su gente muy amable al llegar al hotel nos recibió el valet parking y no dió un lugar muy atento y en la recepción fue muy rápido el ingreso la habitación estaba muy limpia, lo único que el bar que esta enfrente pone su música y es poco complicado dormir pero en hermano muy bien

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In the Area

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Calle 2 No. 300 entre Av 3 and 5, Córdoba, Estado de Veracruz-Llave, Mexico, 94500

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Hotel Palacio is located in area / city Córdoba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Palacio

Calle 2 No. 300 entre Av 3 and 5, Córdoba, Estado de Veracruz-Llave, Mexico, 94500

Discover More Places

Discover More About Hotel Palacio

General
Near Cordoba City Hall

Location
A stay at Hotel Palacio places you in the heart of Córdoba, steps from 21 de Mayo Park and Cordoba City Hall. This hotel is 0.1 mi (0.2 km) from Immaculate Conception Cathedral and 0.1 mi (0.2 km) from Cordoba Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

21 de Mayo Park - 0.1 km / 0.1 mi
Cordoba City Hall - 0.2 km / 0.1 mi
Ex-Hotel Zevallos - 0.2 km / 0.1 mi
Cordoba Cathedral - 0.3 km / 0.2 mi
Immaculate Conception Cathedral - 0.3 km / 0.2 mi
Cordoba Museum of Anthropology - 0.3 km / 0.2 mi
Church of San Jose Obrero - 0.8 km / 0.5 mi
Paso Coyol Ecological Park - 0.9 km / 0.5 mi
DIF Park - 2 km / 1.3 mi
Lazaro Cardenas Park - 7.1 km / 4.4 mi
Fortin de las Flores Church - 7.3 km / 4.5 mi
Laguna Ojo de Agua - 19.8 km / 12.3 mi
Planetario Orizaba - 21.2 km / 13.2 mi
Expo Parque de los Dinosaurios - 21.3 km / 13.2 mi
Poliforum Mier y Pesado - 21.4 km / 13.3 mi

The preferred airport for Hotel Palacio is General Heriberto Jara Intl. Airport (VER) - 117.5 km / 73 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a ballroom. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.

Dining
Grab a bite to eat at Restaurante Palacio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Rooms
Make yourself at home in one of the 64 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and complimentary bottled water.

All facilities in Hotel Palacio

Functional Hall

Common Space

Lobby

Accommodation Services

Exterior

Transportation

Valet parking
Area shuttle with surcharge

Connectivity

Free WiFi

General

Banquet
Ballroom
Parking
Smoking area

Accessibilty

Accessible parking

Hotel Services

Luggage storage
24-hour Receptionist
Newspaper in lobby

Business Facilities

Meeting rooms
Business facilities
Conference rooms
Computer station

Accommodation Policy & General Information in Hotel Palacio

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 13:00 - 15:00 - to 12:00
Available rooms at Hotel Palacio	64
Number of floors in Hotel Palacio	5
Another facilities in Hotel Palacio	Valet parking, Area shuttle with surcharge, Free WiFi, Banquet, Ballroom

Frequently asked question in Hotel Palacio

What are available facilities at Hotel Palacio?

There are top facilites at Hotel Palacio such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Palacio?

The standard check-in time at Hotel Palacio is starting from 13:00 - 15:00 while the latest check-out time is at Before 12:00

How many stars does Hotel Palacio have?

Hotel Palacio is a 3.0-star hotel.

How many floors does Hotel Palacio have?

Hotel Palacio has 5 floors.

How many rooms does Hotel Palacio have?

Hotel Palacio has 64 rooms in total.

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More Reviews from Other Guests in Hotel Palacio

Overall Ratings & Reviews Hotel Palacio

Other sources (310)

8.0

Very Good

From 310 reviews

Cleanliness

8.4

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

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Traveler Reviews Hotel Palacio

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Top reviews

Yesenia

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I loved this place so much I extended our stay two more nights! This place is next to everything!

Debora

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Lorena

with Partner

8.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

La habitación limpia, agua caliente y regadera excelente, el sonido de la pantalla si pésimo, y en nuestro caso no me gusto que se escucha todo el bullicio de la calle , nos gustaria para la proxima una habitacion que no se escuche tanto lo de afuera.

Mariel

Friends and Family Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

a beautiful and colonial hotel, the place is near to the center

Cesar Augusto

Leisure Family

4.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

El elevador no sirve, es muy antiguo o no le dan mantenimiento; nos dieron último piso (5to) y por condición de salud era necesario usarlo. Tuve que insistir varias ocasiones para que me proporcionaran mi CFDI, como si les estuviera pidiendo un favor. Excelente la atención del personal del restaurant, muchas gracias a ellos y al de limpieza que levantan la calidad de este lugar. La ubicación es de lo mejor de Córdoba

Francisco

6.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

Im alergic and elevator smells old

Carlos

Business

10.0

/10

Reviewed 116 week(s) ago

Hotels.com verified review

Arturo

Leisure Family

4.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

Employees need training on Tourism and Customer Service; The last morning the waiter denied more coffee to us, some employees acted arrogant; always missing towels and toilet paper; Like they don't keep track that we were 4 adults; Other Employees were friendly and well hosting guests; there were Not enough hangers for for adult clothes; there were bugs and mosquitoes in the bathroom; the room smelled sewer; the bathroom window was rusty; the door balcony won't open; there were not shadow curtains;... To Recommend ? NO

José R

Business

8.0

/10

Reviewed 189 week(s) ago

Hotels.com verified review

El hotel muy antiguo la cama y la cabecera de la cama pésima todo rechina y muy incomoda, las almohadas bien, la regadera y agua caliente bien, la tv por cable pésima.

Verified traveler

Business

10.0

/10

Reviewed 190 week(s) ago

Hotels.com verified review

La habitación muy cómoda y amplia, el personal muy atento. El mobiliario de la habitación en buenas condiciones. Excelente servicio en general.

Lizbeth

Leisure with Children

4.0

/10

Reviewed 223 week(s) ago

Expedia Group verified review

Céntrico pero al lado de un bar que no dejó de tocar música hasta las 5 de la mañana. Los empleados fueron amables. Nos cobraron la tarifa normal en lugar de la de expedía que era más barata y por la que escogimos este hotel, desafortunadamente no nos dimos cuenta a tiempo. Es un edificio viejo y le vendría bien una renovación. Nos gusto que proveen varios jabones y hasta rastrillo pero creo que no regresaremos a hospedarnos.

Andrew

Leisure with Partner

8.0

/10

Reviewed 244 week(s) ago

Expedia Group verified review

I was in room 206. I like the fact the blankets were thick. I was very disappointed the room had no heat. There was some mechanical noise I heard outside the bathroom window which kept me awake. The bathroom window could not be closed. The continental breakfast was poor.

Earl

Leisure Family

8.0

/10

Reviewed 251 week(s) ago

Expedia Group verified review

Very nice. Good clean hotel near central area.

SALOMON

10.0

/10

Reviewed 259 week(s) ago

Hotels.com verified review

Nice hotel. Parking customer service at night can improve, a lot.

miguel

4.0

/10

Reviewed 455 week(s) ago

Expedia Group verified review

So we can in a little early and were told that check in was at 2 pm, it's understandable so we came back at about 2:20 and were told that our room wasn't ready yet. Had to wait an additional 15 minutes in the lobby. Our room didn't have any towels available since it seems that they rushed to clean it.

RICARDO

with Partner

4.0

/10

Reviewed 493 week(s) ago

Hotels.com verified review

TERRIBLE BEDS AND THE SERVICE A THE RESTAURANT AND OLD GUY IN HIS 50s so mean and terrible service

jen

6.0

/10

Reviewed 644 week(s) ago

Expedia Group verified review

The staff were really helpful. Clean hotel but suffering from its age. Decor very outdated. Loose tiles, inadequate plumbing in bathroom. I was here revisiting this town 35 years on from being there as an exchange student. Much has changed but not the floors of Palacio. Staff and food service were excellent though so for a quick stop or a business trip this did the trick. I am travelling on a budget and it met my needs quite well being close the the city square. A couple of staff members spoke some English but clearly English speaking foreigners are not their usual clientelle. The staff made this a good stay. Recomend it if you are on business or a budget. Cordoba is now a VERY clean city. I was impressed by this change. Compared other cities so far it gets my award for most clean by quite a long yard.

Brenda

4.0

/10

Reviewed 660 week(s) ago

Hotels.com verified review

Location is good and lobby looks good but room was horrible.Very old in everyway .You did not want to stay in room except to sleep.Things worked fine but it did not seem clean as everything was so old.Old paint,old cauking ,old horrible tile etc. Barely acceptable for one night if you cant find anything else since it is right in the historic district.But overall there is not much worth stopping here for except to break up a long journey.

David M

8.0

/10

Reviewed 662 week(s) ago

Hotels.com verified review

I arrived a day ahead of my reservation and found that their walk up promotion was much cheaper than what I paid online. The room I got walking up was identical to the room I booked online and moved to the following day, except that one had a city view, while the walk up room faced the interior. The shower worked well, so did the in-room wifi in both rooms. A couple of issues were that the beds in both rooms were old and worn out, but not so bad that they were hard to sleep on (then again, I can sleep on about anything). The rooms are also in major need of a remodel, though I have to admit those green floor tiles do give the place character. The included breakfast was very, very basic. They gave me two pieces of toast, a small coffee and small orange juice. I also ate dinner at the hotel, once. I felt that it was extremely overpriced compared to other restaraunts in the area. The location of the hotel is great. It's very close to the town square and many businesses, restaraunts, etc. Overall I had a pleasant rest, and would stay here again, but next time I'd probably just walk up rather than book online.

Roman

8.0

/10

Reviewed 677 week(s) ago

Hotels.com verified review

This hotel is not so close to Mexico-city historical center, but if you like a nightlife, I think this hotel is good choise.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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