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Sandos Cancún All Inclusive - Adults Only
Others
7.8
/10
Pleasant
1,657 reviews
What Guests Say About Their Stay
Anna Marie
10.0
/ 10
I absolutely loved this resort! The food options in the speciality restaurant were very good but the buffet lacked. Lorenzo was the best waiter we had, so fun, playful and provided great service! The resort did go above and beyond for my birthday there was a bottle of wine and chocolate covered strawberries in my room and they sang happy birthday to me at the restaurant! I will definitely be back soon!
Sandra Maria
10.0
/ 10
I liked the amenities, the restaurants, and the pools. Staff was both friendly and one security guard was rude but otherwise everyone was genial.
Krystal
10.0
/ 10
I was skeptical staying here because of some reviews i read about this place being boring and how small it is. My opinion, i had a great time. It was a relaxing vacation. No one bothered us. It isnt really a party place but there is a guy to offer you places to go at night (safely of course) but me and my husband just realxed, did full body massages (great massages! We did them twice), enjoyed the service in the pool area (i forgot his name but he was fantastic!) The food wasnt bad but would recommend trying out the restaurants they have. The only complaint i have, during buffet no one serviced us for drinks. Im a coffee person but got no coffee, was tempted to pour myself but my husband convinced me to grab an espresso martini by the pool side haha, thanks Sandos
In the Area
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Km 14 Mz 53 Lote 37-1 ZH, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sandos Cancún All Inclusive - Adults Only
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What's around Sandos Cancún All Inclusive - Adults Only
Km 14 Mz 53 Lote 37-1 ZH, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About Sandos Cancún All Inclusive - Adults Only
Location
Staying at Sandos Cancún All Inclusive - Adults Only is a good choice when you are visiting Benito Juárez.
About Sandos Cancún All Inclusive - Adults Only
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sandos Cancún All Inclusive - Adults Only exclusively for you.
Get precious and unforgettable moment during your stay at Sandos Cancún All Inclusive - Adults Only.
All facilities in Sandos Cancún All Inclusive - Adults Only
Others
Things to Do
- Shops
- Romantic proposal packages
- Beach umbrella
- Hot tub
- Outdoor pool
- Turkish bath
- Spa
- Health club
- Garden
- Beach towel
- Sauna
- Steam room
- Beach cabanas
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
General
- Swimming pool
- Smoking area
- Banquet
- Parking
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sandos Cancún All Inclusive - Adults Only
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Sanitation services: MXN 79.20 per night
- A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:30 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sandos Cancún All Inclusive - Adults Only | 213 |
Number of floors in Sandos Cancún All Inclusive - Adults Only | 8 |
Another facilities in Sandos Cancún All Inclusive - Adults Only | Shops, Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool |
Frequently asked question in Sandos Cancún All Inclusive - Adults Only
What are available facilities at Sandos Cancún All Inclusive - Adults Only?
There are top facilites at Sandos Cancún All Inclusive - Adults Only such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sandos Cancún All Inclusive - Adults Only?
The standard check-in time at Sandos Cancún All Inclusive - Adults Only is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Sandos Cancún All Inclusive - Adults Only provide breakfast?
Yes, Sandos Cancún All Inclusive - Adults Only provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sandos Cancún All Inclusive - Adults Only have?
Sandos Cancún All Inclusive - Adults Only is a 4.5-star hotel.
How many floors does Sandos Cancún All Inclusive - Adults Only have?
Sandos Cancún All Inclusive - Adults Only has 8 floors.
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More Reviews from Other Guests in Sandos Cancún All Inclusive - Adults Only
Other sources (1,657)
7.8
Pleasant
From 1,657 reviews
Cleanliness
8.4
Room Comfort
8.0
Service and Facilites
8.4
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Traveler Reviews Sandos Cancún All Inclusive - Adults Only
Number of reviews per page
20
40
Top reviews
ARCELIA
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
They need more good options, mood enough lounge chairs
Erica
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great
Nicholas
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff are all extremely helpful and friendly, more than willing to accomodate dietary restrictions and other requests. Room 527 had some issues: Bathroom was a little run-down due to poor ventilation (paint peeling off the door, etc) and the sink drain stopper was stuck.
The food quality could be improved. The other restaurants aside from the buffet provide some nice variety, but require a reservation. For some reason, zucchini is served at every meal, regardless of which restaurant you go to - some variety would be appreciated.
Bartenders were all extremely skilled and generous. Happy to accomodate different drink requests. Events staff were energetic and good at hyping the crowd up.
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Deena
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The entertainment was phenomenal!
Katherine
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Rooms where okay a little outdated but not too bad. Hotel only had 3 restaurants and it was difficult to make a reservation. Food was average.
Anna Marie
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I absolutely loved this resort! The food options in the speciality restaurant were very good but the buffet lacked. Lorenzo was the best waiter we had, so fun, playful and provided great service! The resort did go above and beyond for my birthday there was a bottle of wine and chocolate covered strawberries in my room and they sang happy birthday to me at the restaurant! I will definitely be back soon!
Read More
Lisette F
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property was okay. It was outdated. Bed had a major dent in it. Good thing they put two queens together so I was able to sleep in the middle. Room had a
Denise I
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wish there were hot tubs for late night pool dipping
Tatiana
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
When we first checked in the bathroom was nir cleaned. After notifying staff, they cleaned the bathroom. Overall the facilities were good. Staff was great and the food was amazing!
Sandra Maria
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I liked the amenities, the restaurants, and the pools. Staff was both friendly and one security guard was rude but otherwise everyone was genial.
Antonio
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was pretty much like all other all inclusive resorts except times 2.
Krystal
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I was skeptical staying here because of some reviews i read about this place being boring and how small it is. My opinion, i had a great time. It was a relaxing vacation. No one bothered us. It isnt really a party place but there is a guy to offer you places to go at night (safely of course) but me and my husband just realxed, did full body massages (great massages! We did them twice), enjoyed the service in the pool area (i forgot his name but he was fantastic!) The food wasnt bad but would recommend trying out the restaurants they have. The only complaint i have, during buffet no one serviced us for drinks. Im a coffee person but got no coffee, was tempted to pour myself but my husband convinced me to grab an espresso martini by the pool side haha, thanks Sandos
Read More
Taj
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Will visit again in the future
LAURA
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property is small. The restaurants are above average but nothing spectacular. Loved how the kept the pools heated. The spa/massage treatments were pretty good but got a better massage and price right across the street. Biggest complaint was that i was not upgraded to a better suite as an expedia platinum member even though before arriving at the hotel i verified on expedia that there were better rooms available. They said they could not upgrade me unless I paid the difference in price for the room.
Read More
Miguel Angel Quintero
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great stay. Food was good, Buffett could’ve had a few more choices but it was good. Everything was incredibly clean, loved the room.
Only thing I would suggest is umbrellas with the chairs on the beach. It was impossible to sit out there with no coverage until sunset.
Essence
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The linen needs to be updated badly
Kyle
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Resort appeared to be very run down. Both my wife and myself got incredibly sick while eating the food. We have vacationed to mexico numerous times and this was the first time we both got sick. Had to book reservations at the japanese and Italian restaurants days ahead of time (which is normal), but when we showed up, both nights our reservations were not on the list, so thankfully we kept the paperwork from when we booked in, or we would have missed out. The beach was covered in kelp and gross, no effort was put in make it more user friendly. We opted for Room service a few nights and was quoted a half hour wait time, but after two hours, the food still had not shown up. They also have construction blocking off half the property, so be prepared for noise and an annoying atmosphere.
Read More
Alexa Feliz
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My mom and I came to celebrate her birthday, as soon as we arrived at the hotel , check in was quick, and we had to pay a small environmental fee of $14. The food was really really great, and so were the drinks. All of the staff are AMAZING, very attentive, and cater to everyone in a timeline manner. I definitely recommend. We also did the spa and we loved it ! If you are looking for a couples getaway this is the resort for you, as this is the crowd that I mostly noticed but if you are in your early 20’s and looking for a turn up this might not be the resort for you but overall, it was worth every penny.
Read More
Antonio
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Close to attractions and town.
Sonia
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It’s a small hotel but clean and friendly staff. Great if you want to relax. Good food and drinks
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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