Segovia Regency Hotel

Considering the price and location, I was initially willing to overlook minor issues. However, this experience raised serious safety concerns that I feel obligated to share. When I woke up in the morning, I noticed that the security latch on my door was in a different position from how I had left it. After checking carefully, it appeared that the door lock had been opened. I am certain that I locked the door the night before. Even if I hadn’t (which I did), I would never leave the security latch in that position — I always secure it flat. To double-check, I recreated the situation myself. After locking the latch securely and attempting to open the door from inside, I closed it again. The latch ended up in the exact same position as I found it in the morning. I reported this to the front desk and asked about reviewing the security footage. I was told that there was no footage available, and then that only the manager could access it. I was informed the manager would not be available until the next day, after my check-out. What concerns me most is the lack of clear communication and urgency regarding a potential safety issue. For this price and area, the hotel may seem like a reasonable option, but I strongly encourage future guests to ensure their security latch is properly engaged and to remain cautious.

For the price this is a very good hotel, well maintained and a handy location near subway and buses.

Good price quality relation

Very clean rooms. Close to center. I asked for a quiet room, and i got it . Check in is a bit slow. They can use some art on the bare walls

Room well appointed although old fashioned. Everything functional and staff very helpful. Price did not include breakfast, staff at the restaurant not very kind

It was cheap which is good but the furnishings were really bad and it smelled terrible.

Great location and very friendly staff

room on noisy street staff not very helpful elevator dropped a few feet and left us couple feet from floor after forcing doors open.

Check in receptionist was rude. Room as expected,needs renovation but not bad for price. Hotel location very centric.

Great location, close to everything I need.

Este hotel es una posilga total. El cuarto no es seguro: los enchufes hacen corto circuito, la ventana está rota y no cierra, entra el frío y todo el ruido de la noche. El baño es asqueroso, las camas y toallas están sucias, la alfombra manchada y las luces viejas y polvosas. Nada se parece a las fotos. El hotel está viejo, sucio y el servicio es horrible. No vengan a este lugar, es una muy mala experiencia garantizada.

Great location, close to everything you need.

great stay, awesome location, friendly staff

Close to zona rosa, so that'sawesome

An odor in the room

Just ok for price. Old rooms... sheets need tk be changed... noicy rooms in floor 1 2 and 3... uoi get what you pay

the room was clean, the amenities were on point, but the street facing room was loud, windows do not mute outside noise.

Clean room, location, quiet staff is better, price

spacious room very central

Great