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Zephyr Hotel Club Resort and Spa
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Zephyr Hotel Club Resort and Spa
Hotels
7.6
/10
Pleasant
57 reviews
What Guests Say About Their Stay
Danielle
10.0
/ 10
Some reviews are very negative but I don’t understand how. The staff is SOOOO friendly. They let me check in 4 hours early with no charge, they did my laundry for me, even though it’s not a typical service, I stayed in two different rooms (I had two separate reservations) and both of them were very clean and cute. They even put flowers all over your room! Security was great and they got to know my face. But at first asked to see my room card when entering the property, which is how it should be. The spa was great as well, I had a great pedicure and an amazing hammam. But the stand out employee is Fatina! She went so far above and beyond that it actually made me rebook the second time.
Some things you might like to know:
-The number 16 bus goes right past the hotel and takes you to the Medina
-There are some restaurants walking distance if you aren’t happy with the food
Here are some downsides (but when is there every no downsides) :
- wifi pretty much only works in lobby
- the food isn’t the best and only half the menu is available.
Ps, I’m a Canadian with fairly high standards and I don’t typically review properties.
Mfon Grace
10.0
/ 10
The staffs were very helpful and always trust to make sure I’m comfortable.
In the Area
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Les portes de Laazouzia , Targa, Marrakesh, Marrakesh-Safi, Morocco
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Zephyr Hotel Club Resort and Spa
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What's around Zephyr Hotel Club Resort and Spa
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Les portes de Laazouzia , Targa, Marrakesh, Marrakesh-Safi, Morocco
Discover More About Zephyr Hotel Club Resort and Spa
Location
Zephyr Hotel Club Resort and Spa is located in area / city Marrakech.
About Zephyr Hotel Club Resort and Spa
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Zephyr Hotel Club Resort and Spa exclusively for you.
With all facilities offered, Zephyr Hotel Club Resort and Spa is the right place to stay.
All facilities in Zephyr Hotel Club Resort and Spa
Others
Things to Do
- Beach umbrella
- Spa
- Health club
- Outdoor pool
- Garden
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
General
- Banquet
- Smoking area
- Parking
- Terrace
Family-friendly Facilities
- Children pool
- Kids club
Business Facilities
- Meeting rooms
- Conference center
Transportation
- Area shuttle with surcharge
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Zephyr Hotel Club Resort and Spa
Important Note
- Fee for continental breakfast: approximately EUR 5.63 for adults and EUR 5.63 for children
- Airport shuttle fee: EUR 15 per person (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 100.0 per accommodation, per stay
- A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Extra beds are available only for guests under 12 years old.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Zephyr Hotel Club Resort and Spa | 250 |
Another facilities in Zephyr Hotel Club Resort and Spa | Beach umbrella, Spa, Health club, Outdoor pool, Garden |
Frequently asked question in Zephyr Hotel Club Resort and Spa
What are available facilities at Zephyr Hotel Club Resort and Spa?
There are top facilites at Zephyr Hotel Club Resort and Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Zephyr Hotel Club Resort and Spa?
The standard check-in time at Zephyr Hotel Club Resort and Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Zephyr Hotel Club Resort and Spa provide breakfast?
Yes, Zephyr Hotel Club Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Zephyr Hotel Club Resort and Spa
Other sources (57)
7.6
Pleasant
From 57 reviews
Cleanliness
7.6
Room Comfort
8.2
Service and Facilites
6.8
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Traveler Reviews Zephyr Hotel Club Resort and Spa
Number of reviews per page
20
40
Top reviews
Saiju jose
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing place and people. Very much welcoming and good hospitality.
Loise
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel, always clean.
Lily
Leisure
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I didn’t like any thing other than the outside landscaping . Generally the place is dirty. No cleaning staff comes around. The restaurant floor was filthy. Giving that place a make over could make it a paradise. It is really big. They did some carpeting and did not notify me. I walked out into a hallway of mold that got me coughing and sneezing. I had to wear a mask the entire time I was there.
Read More
Danielle
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Some reviews are very negative but I don’t understand how. The staff is SOOOO friendly. They let me check in 4 hours early with no charge, they did my laundry for me, even though it’s not a typical service, I stayed in two different rooms (I had two separate reservations) and both of them were very clean and cute. They even put flowers all over your room! Security was great and they got to know my face. But at first asked to see my room card when entering the property, which is how it should be. The spa was great as well, I had a great pedicure and an amazing hammam. But the stand out employee is Fatina! She went so far above and beyond that it actually made me rebook the second time.
Some things you might like to know:
-The number 16 bus goes right past the hotel and takes you to the Medina
-There are some restaurants walking distance if you aren’t happy with the food
Here are some downsides (but when is there every no downsides) :
- wifi pretty much only works in lobby
- the food isn’t the best and only half the menu is available.
Ps, I’m a Canadian with fairly high standards and I don’t typically review properties.
Read More
Kerry
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Ok for what we paid staff were extremely friendly and kind
Mohammed
Business and Leisure
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I couldn’t stay one minute in the hotel and I booked another one and I lost my money because the didn’t want to refund me.
tree
Leisure Family
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
We got there at 3 pm and the rooms were not ready. The staff at the reception was not friendly and they made us wait and fill out a ton of papers to check in.
I would never go back
Basaer
Friends and Family
6.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Need to clean rooms smell was awful and zero hygiene standards
Imran
Business
4.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
In the three day of my stay, not once the room was cleaned/bed made. There were no tissue paper. To talk to receptionist was always quit a wait. The hotel is far from city centre.
Adekola
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Good
flavia
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Overall, it’s a nice hotel. I wasn’t a fan of the lengthy checkin questionnaire they ask you to fill out, seems unnecessary. The room is spacious. The pool area is nice. Security staff are nice as well. The cons of this stay; bathroom needs renovations. Found bugs inside the bathroom, a huge cockroach was on the floor the last morning of our stay. The front desk clerk was not really helpful. One of the days they serviced our room they took all the towels and didn’t replace them. We asked the front desk and he said he couldn’t do anything. I thought maybe go into a vacant room and grab towels from there?? We were without towels from about 8pm till 2pm the next day. Even when we asked the room service personnel they said they would get them right away took more than an hour when finally my husband went back to the front desk and they finally gave us towels. Like I said overall it’s a nice property for the price. Just the customer service and bathrooms need an upgrade
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Fatiha Regrag
2.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Rooms are dirty reception they are not professional at all
Mfon Grace
Leisure
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The staffs were very helpful and always trust to make sure I’m comfortable.
Verified traveler
8.0
/10
Reviewed 362 week(s) ago
Hotels.com verified review
Poor staff at entry who claimed I had no reservation and left me to contact hotels.com whilst being reluctant to talk to me. They were rude on entry and when leaving so even though the hotel was lovely I will not be returning.
Abdellah
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Ce fut un séjour très très ordinaire
Carlo
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Tutto perfetto
Adam
Leisure with Children
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hôtel non recommandé.
Points négatif : Système d'air climatisé inefficace (30 degré dans la chambre VS 34 à l'extérieur), impossible de dormir la nuit. Service à la clientèle très pauvre, voire inexistant, disputes avec des clients à l'accueil, refus de collaborer pour trouver une solution ou de nous changer de chambre malgré que l'hôtel est vide et que notre chambre est un sona. Accueil extrêmement lent pour avoir la chambre, prévoir 1h30 et plus d'attente, même si vous avez déjà réservé expédia ou Booking... Il y a des coquerelles dans la chambre. Celle-ci est non insonorisé non plus, on entend les voisins, les passants dans les couloirs et les gens dans la terrasse. Système d'eau de toilette coule toute la nuit. Accès à la baignoire douche est difficile à cause de la hauteur. Portes de toilette et douche difficiles à fermer/ouvrir, car elles bloquent au sol. Portes d'armoires très brouillante à ouvrir/fermer pour ne pas réveiller les autres. Le tour des toilettes est sale.
Points positifs :
Belle piscine. Bon service au restaurant. Rapport qualité prix des snack est correct, mais celui des plats est très cher. Bon espace pour le parking. Les espaces communs de l'hôtel sont propres.
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Khaddouj
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Rien à côté pas de magasins trop loin il manque un petit supermarché
Fernani
6.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Dame de l’accueil pas aimables
Des fourmis dans la chambre. Pour le petit déjeuner j’ai commander au petit jeune le matin au bout d’une heure je n’était toujours pas servi alors que des gens arriver après moi et était servie en 10 minutes je suis allez le voir 4 fois à chaque fois il me dit désoler ça arrive et il n’est jamais venu je suis donc partie au bout d’une heure sans avoir pris le petit déjeuner. L’hôtel est plutôt loin de la place jema El fna et des lieux d’activité
Read More
Zahir
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Arrogant personeel, plus maken fouten met betalingen ze probeerde mij op te lichten met extra tax te betalen. En de meneer van de zwembad weigerde mij een handdoek te geven hij vroeg er 20dh voor. Housekeeping doet zijn werk niet goed. Restaurant is het eten niet vers kreeg er buikpijn van.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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