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Marsden Viaduct
Hotels
8.4
/10
Very Good
304 reviews
What Guests Say About Their Stay
karen
10.0
/ 10
Fantastic hotel, our room was beautiful and even had a bath. Such a good location. Highly recommend it. Check in was slightly confusing as its in the Sofitel but once we shorted that (which was easy) we had a great stay and will come back again.
Aurore
10.0
/ 10
The room was big and the view was amazing. Used the pool and was alone, the weather was bad but didn't bother me. Huge bed and very comfy. So quiet even with the balcony door open.
In the Area
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21 Viaduct Harbour Avenue, Auckland, Auckland Region, New Zealand, 1010
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Marsden Viaduct
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What's around Marsden Viaduct
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21 Viaduct Harbour Avenue, Auckland, Auckland Region, New Zealand, 1010
Discover More About Marsden Viaduct
Location
Staying at Marsden Viaduct is a good choice when you are visiting Auckland Region.
About Marsden Viaduct
From business event to corporate gathering, Marsden Viaduct provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Marsden Viaduct is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Marsden Viaduct, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Marsden Viaduct.
Marsden Viaduct is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Marsden Viaduct is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Marsden Viaduct exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Marsden Viaduct is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Marsden Viaduct.
All facilities in Marsden Viaduct
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Accommodation Services
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Cafe
- Continental breakfast
- Dining area
- Hot breakfast
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- Late Check-out
- Luggage storage
- Medical service
- Multilingual staff
Accessibilty
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- Braille or raised signage
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Things to Do
- Fitness center
- Hot tub
- Indoor pool
- Massage
- Private beach nearby
- Sauna
- Spa
- Steam room
Transportation
- Bicycle storage
- Limited parking
- Parking with surcharge
- Garage
- Secure parking
Business Facilities
- Conference room
- Meeting facilities
- PRINTER
Nearby Facilities
- Grocery
- Shops
- Supermarket
General
- AC
- Non-smoking room
Sports and Recreations
- Fitness center
Kids and Pets
- CRIBS
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Marsden Viaduct
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Required Documents
Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Marsden Viaduct | 76 |
Number of floors in Marsden Viaduct | 5 |
Another facilities in Marsden Viaduct | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Marsden Viaduct
What are available facilities at Marsden Viaduct?
There are top facilites at Marsden Viaduct such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Marsden Viaduct?
The standard check-in time at Marsden Viaduct is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Marsden Viaduct provide breakfast?
Yes, Marsden Viaduct provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Marsden Viaduct
Traveloka (2)
Other sources (304)
8.4
Very Good
From 304 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.4
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Traveler Reviews Marsden Viaduct
Number of reviews per page
20
40
Top reviews
Stuart
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very accessible to Viaduct
Cheryl
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Was weird that the hotel was above another hotel, was had to call them to come down and get us. Paid $45 to park our car a night, the manager had to let us into the parking as they don't give codes or cards to customers. Once upstairs we were unable to go back to our car to receive our luggage so had to go back to reception, as you can not access the carpark. Was just so weird and inconvenient. There are 400 rooms on one floor, so also was a long way to reception. Overall will never stay there again. No cooking facilities not even a microwave.
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Rebecca
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great stay will be back !
karen
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Fantastic hotel, our room was beautiful and even had a bath. Such a good location. Highly recommend it. Check in was slightly confusing as its in the Sofitel but once we shorted that (which was easy) we had a great stay and will come back again.
Adelle
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A nice clean large room, comfortable bed and great location
Aurore
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The room was big and the view was amazing. Used the pool and was alone, the weather was bad but didn't bother me. Huge bed and very comfy. So quiet even with the balcony door open.
Peter
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Arrived at 1:00AM-- no reception. Spent 30 minutes in an elevator waiting for someone to turn up.
Looked out over a bus depot that made excessive noise.
Poor temperature controls on air-conditioning..
Noisy plumbing in bathroom.
Just not a good hotel and should not be on an Expedia list.
Jamie
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were awesome and very friendly. Unfortunately air conditioning didn’t work for the two nights, had to have the balcony window open which was extremely noisy, toilet constantly flushed, shower basin had hairs in it, temporary electric fan providers like sleeping next to a jet engine. Other than that had a great stay!
Jackie
Leisure with Friends
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room was very hot as the air-conditioning wasn’t working properly, they did provide us with 2 fans to cool the room. We ended up sleeping with the sliding door open all night. They should have told us this when checking in.
Verified traveler
Business
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Terrible. Aircon was out for the 5 days I was there and there was no service at all. Avoid at all costs and don’t be fooled by the photos
Elizabeth
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent location and great to have found in such prestige condition
Talitha
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location close to a lot of dining and shopping but far enough away that it is relatively quiet
Penelope
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely spacious room, friendly helpful staff, comfy bed and great location.
Verified traveler
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Very friendly staff. Zero air conditioning. Would like to have known ahead of time so I could have made alternate arrangements. I made this reservations months in advance.
Jonathan
Business
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice big rooms but no aircon for the entire floor and doesn’t look like they’re in a rush to fix it! Check-in is weird as you have to call when you arrive and someone comes down from a different floor. No one at reception when checking out. Great location but suggest they’ve got a weird subletting arrangement with Sofitel that is not quite up to the mark. Steer clear
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M W
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
No Air Con in Feb - just a tower fan. No mention of it at check in that the whole building was basic without AC ("the system isn't performing at full capacity") ....
Requested a refund, only got 20% not recommended.
Also there were power points not working and taps that were difficult to use. Light switches that were faulty.
Alec
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Air conditioning non existant in what was a hot weekend. Long overdue for an overhaul. Staff tried their best.
Phillip
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The hotel informed me on check in that their A/C was not working! It’s summer in NZ and 26c!!! They tried with fans but it did not help.
I had booked 2 nights but left after the first night as it was so hot and stuffy.
I found out also that the A/C had been off since mid January!!!!!!!
Either Hotels.com or The hotel should have told me much earlier and give me the opportunity to transfer my booking elsewhere
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Debra
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
You knew the air conditioning was broken 2 weeks before our arrival & did not notify me!
We slept with the sliding door wide open just to survive the night. How safe is this? Your staff lied to our faces about the a/c. We loved Auckland but will never stay at a Marsden hotel again, anywhere. You guys didn’t even have the testicular fortitude to reply to my email asking for compensation for staying in an oven! Marsden Hotel was easily the biggest and only disappointment encountered in that wonderful city.
Never again!
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Brad
Business
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Rooms are located within the Sofitel which is a fantastic hotel Only issue was the air con wasn’t working so the rooms were very hot. Great location though.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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