DoubleTree by Hilton Lima San Isidro

The new facilities are well located for foodies and shoppers. We didn't try the breakfast, as we prefer having ours at Silvestre, a great healthy vegan restaurant just steps from the hotel. We didn't explore the spa, but we did use the jacuzzi, which was only warm and never heated properly. The gym equipment was of high quality, although the gym space itself was a bit cramped. Regarding staff, we found them to be somewhat formal; the reception felt quite serious during check-in, almost like a 'robotic' experience. An exception was Andres, the doorman, who was always cheerful and helpful, guiding us to attractions and restaurants. Overall, it was a good experience. Note: Please use the lobby's ambient aromatizer sparingly, as it causes a strong chemical sensation in my throat whenever I pass through. Consider exploring more natural options, as these types of ambient aromatizers can be hazardous to people. Check this here: https://pmc.ncbi.nlm.nih.gov/articles/PMC3018511/

The staff was rude and snobbish upon arrival. One of the fenwjw hostesses behind the front desk had the audacity to refer to me as Mr. Daniels multiple times as she could clearly see I was a woman. It was very insulting. She continued to refer to me as Mr. Daniels even after I indicated to her to refer to me Ms. Daniels. Then as I attended breakfast in the morning I asked for an omelette with Cheese, spinach and onions that was egg white. I got a yellow scrambled egg omelette with no cheese just onions and spinach. I also requested a cappuccino and had to request for it to come three times as the waitress kept saying she forgot.

Lovely staff, very clean hotel

All was good

Great location, staff and reception really helpful. Lovely rooms.

Great! However im an American citizen and usually the shouldnt charge any taxes for foreign but since i also have a peruvian id they charged me $78 while checking in.

Great stay at this hotel. the rooms were elegant and the hotel is located in a safe area

Spotless room and staff very polite and amicable great experience at checking in and out, excellent work and i have to mention daniela at front desk and nancy and julio at the restaurant great service and polite very professional great work guys!!

Excellent Amazing Top Notch! Tranquil, sophisticated, with fun roof top bar vibes!

Great

The room was good and was roughly what was expected for the price and location. The gym and pool were slightly disappointing (especially the pool which really should have just been marketed as an extension of the bar because I didn’t really feel comfortable swimming in it…)

Great smell !! Great service ! High quality !! Super great experience actually …. Cristia in the restaurant area was amazing

Hotel clean and staff friendly. Pool and jacuzzi are cold and unpleasant to spend any length of time in. You're also given a 20% discount voucher off drinks for the rooftop bar. Then at checkout they claim it's your first drink only. It does not state this anywhere on the voucher. The bar also ran out of beer after our group purchased 4 beers on the first night. Second night after a few more they also ran out. To run out of beer in a bar that quickly is poor. That said I'd stay there again.

Quiet! Great staff. wifi would cut off in middle of important teams calls more than once. Not enough room for clothes which is in the bathroom area. Needs a drawer somewhere in room plus better wifi stability. terrific hotel otherwise.

Nice

Great stay for short or extended stay. Staffing was very friendly and always very attentive to our needs during our stay. They were able to accommodate us in a little early before check in and greeted us with 2 drinks and warm cookies. Beautiful Hotel

Great and hospitable. Excellent staff and explained things thoroughly

Wifi not so great

No

Amazing hotel