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Herald Suites Polaris

Hotels
8.7
/10
Very Good
319 reviews

What Guests Say About Their Stay

Jose
10.0
/ 10
The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Verified traveler
10.0
/ 10
The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
DONNA
10.0
/ 10
Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
In the Area
See Map
45 Polaris Street, Bel-Air , Bel-Air, Makati, Metro Manila, Philippines, 1209

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Herald Suites Polaris is a hotel in a good neighborhood, which is located at Bel-Air. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Herald Suites Polaris

45 Polaris Street, Bel-Air , Bel-Air, Makati, Metro Manila, Philippines, 1209
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Lobby Herald Suites Polaris
Lobby 2 Herald Suites Polaris

Discover More About Herald Suites Polaris

Location


Herald Suites Polaris is a hotel in a good neighborhood, which is located at Bel-Air.

About Herald Suites Polaris

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Herald Suites Polaris.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Herald Suites Polaris exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Herald Suites Polaris is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Herald Suites Polaris is the right place to stay.

All facilities in Herald Suites Polaris

Bar, Cafe and Lounge Herald Suites Polaris
Bar, Cafe and Lounge
Functional Hall Herald Suites Polaris
Functional Hall
Common Space Herald Suites Polaris
Common Space
Lobby Herald Suites Polaris
Lobby
Exterior Herald Suites Polaris
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Snacks

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier

General

  • AC
  • Non-smoking room
  • Smoke-free

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Herald Suites Polaris

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Vaccine Card. The required documents can be in the form of soft copy.

General Check-in Instructions

To our Valued Guests, Greetings! Thank you for choosing Herald Suites Polaris! Please note of our standard check-in and check-out time below: Standard check-in time is 14:00 Standard check-out time is 12:00 Early check-in & late check-out, as well as other special requests, may be subject to a surcharge and upon the availability of our rooms. Also, for your transportation service the rates are as follows: SEDAN for 1-2 persons @ PHP 1,250/way VAN for 3-5 persons @ PHP 1,600/way In order to reserve, kindly provide us your complete flight details & alternative email address. Any cancellation or modification request should be made directly through the customer service of the online platform used in booking. Please see additional hotel policies/guidelines below as per the Government: 1. Please present your vaccination ID/card at the front desk upon check-in. 2. Strictly no visitors will be allowed inside the rooms. 3. For quarantine guest/s, kindly inform the front desk of the RT-PCR test result right upon receipt. Please be guided accordingly. We look forward to welcoming you here at Herald Suites Polaris, “Where I’d Like to Be”! You may contact us at (+632) 8816-7995 to 97. Thank you very much and have a great day!
We may now accept both quarantine and non-quarantine. Hotel still needs the VACCINATION CARD/ID and 1 valid ID upon check-in. We also require our guests to fill-up a Health Declaration form upon their arrival in the hotel (for check-in purposes).
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Herald Suites Polaris
50
Number of floors in Herald Suites Polaris
6
Another facilities in Herald Suites Polaris
Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Herald Suites Polaris

What are available facilities at Herald Suites Polaris?
There are top facilites at Herald Suites Polaris such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Herald Suites Polaris?
The standard check-in time at Herald Suites Polaris is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Herald Suites Polaris provide breakfast?
Yes, Herald Suites Polaris provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Herald Suites Polaris have?
Herald Suites Polaris is a 3.0-star hotel.
How many floors does Herald Suites Polaris have?
Herald Suites Polaris has 6 floors.
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More Reviews from Other Guests in Herald Suites Polaris

Overall Ratings & Reviews Herald Suites Polaris

Traveloka (11)
Other sources (308)
8.8
Very Good
From 308 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Herald Suites Polaris

Number of reviews per page
20
40
Top reviews
Edsiaren
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a great stay
Patrick K
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff with maybe the exception of the manager. Beds a bit too hard. Great in-house dining. Really beautiful building! I would recommend.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
Read More
Albert
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I felt like I was living in a 5 star hotel.
DONNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
Read More
Delmas
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very friendly staff
Jesse
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful retro style, included breakfast was good, but most of all great caring staff
Jeff
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Dr Aaron
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Matt
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Old hotel but well maintained, good value for money
Ricardo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very Comfy feeling
Ricardo
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very cozy
paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Top class fir the price always stay there, cannot beat it.
Martin
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Irish Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Thomas J
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

I will always stay in this hotel when in the area, and have several times over the past couple of years. The service is impeccable and the comfort of the rooms and hotel is wonderful. Especially surprising are the delightful and exquisite architectural and decorative appointments of a type that one would normally only find in a way far more expensive hotel. This is a genuine wonderful value that will not disappoint you in the least.
Read More
Marina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Best accommodation in Manila! I’ll be back :)))
Thomas
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

My go to place when I am in there area. Have been here many times with the same great service and comfort always. I will always select this place above all others other general area.
Number of reviews per page
20
40

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Lobby 4 Herald Suites Polaris

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Overall Ratings & Reviews Herald Suites Polaris

Traveloka (11)
Other sources (308)
8.8
Very Good
From 308 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Herald Suites Polaris

Number of reviews per page
20
40
Top reviews
Edsiaren
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a great stay
Patrick K
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff with maybe the exception of the manager. Beds a bit too hard. Great in-house dining. Really beautiful building! I would recommend.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
Read More
Albert
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I felt like I was living in a 5 star hotel.
DONNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
Read More
Delmas
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very friendly staff
Jesse
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful retro style, included breakfast was good, but most of all great caring staff
Jeff
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Dr Aaron
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Matt
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Old hotel but well maintained, good value for money
Ricardo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very Comfy feeling
Ricardo
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very cozy
paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Top class fir the price always stay there, cannot beat it.
Martin
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Irish Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Thomas J
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

I will always stay in this hotel when in the area, and have several times over the past couple of years. The service is impeccable and the comfort of the rooms and hotel is wonderful. Especially surprising are the delightful and exquisite architectural and decorative appointments of a type that one would normally only find in a way far more expensive hotel. This is a genuine wonderful value that will not disappoint you in the least.
Read More
Marina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Best accommodation in Manila! I’ll be back :)))
Thomas
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

My go to place when I am in there area. Have been here many times with the same great service and comfort always. I will always select this place above all others other general area.
Number of reviews per page
20
40