Red Planet Quezon City Timog

I like it that the Hotel is next to Lola Nena’s bakery. Very convenient to get breakfast. Room is cleaned. Room is kinda small for 4 people. 2 adults and 2 children. Over all I liked staying here.

Really friendly staff very helpful great property i can't say enough good things about this place

I stayed at Red Planet Timog for 20 days while recovering from surgery. While there were a few positive aspects, my overall experience was disappointing. Before my surgery, I had a massage service. Unfortunately, the masseur accidentally stained the bed linens. I understood that I would be responsible for the replacement or cleaning fee if necessary. However, what I found inappropriate was that hotel staff knocked on my door after 9:00 PM, when I was already asleep and recovering from surgery, just to hand me the invoice for payment. I went downstairs to settle it that same night, but I expressed that it could have waited until the following day. To their credit, they apologized for the inconvenience. I also had to request a room transfer because the air conditioning in my original room was not cooling properly. Thankfully, the security guard was very helpful and assisted me in moving to another room on the same floor. I truly appreciated his kindness and assistance. Another inconvenience was the hotel's iron policy. I borrowed an iron, but it was taken back after only 30 minutes, which wasn't enough time to finish ironing my clothes comfortably. Considering the length of my stay, I expected a more accommodating and guest-centered experience, especially since I was recovering from surgery. While I appreciate the staff members who assisted me, these issues made my stay less comfortable than I had hoped. I wish I had chosen another hotel that offered better value for my money.

Helpful staff. Very hospitable. Been going there every trip to the Philippines. Clean room. Close to food places, malls, 7-11. You also can’t beat their rates. Highly recommended.

The window is locked and the air exhaust does not pull any air, though it makes noise. The room is wet especially the floor, which does not dry, and my backpack became wet. Just putting any bag on the floor and it becomes wet. I asked to change room but same problem : no air exhaust. I was there 7 months ago and it was the same problem so I guess they have decided air was not useful for the guests.

Accessibility, friendly staff and cleanliness.

Great view. Professional courteous staff. They kept the hotel clean. Completely bug free. AC was fine. Shower was okay. The hotel itself is not only dated but also flimsy. Evidence of water damage and swelling on doors even on a top floor. Windows did not open. End tables so tiny you might as well not have them. The walk desk looked chewed--really doesn't matter. Clean: yes. Quiet, ergonomic and business friendly: no.

Immaculate! Great staff! Amazing value in a good area of Manilla.

n/a

Found bed bugs on the bed and got bed bugs bite 😡😩

Parking is super tight need to find new ways to park!

I have the same complaint about every Red Planet. The bathroom door is made of glass. The middle section is opaque but bottom and top of the door is completely clear. Everyone can see through those areas. The lack of an enclosure for the shower means that the bathroom floor gets wet. I'm not sure who made these design choices but they are impractical and it causes frustration. There is nothing wrong with having an opaque bathroom door. There is nothing wrong with having a shower door. It seems like they tried to solve a problem that didn't exist and in doing so, created new ones. There is no extra roll of toilet paper in the room. I always have to go out of my way to ask somebody for another roll. It seems silly to have to go through the extra effort to have to ask for it. You also have to be aware that you ask in time before you run out. The safe almost never works. A fridge would be nice. Otherwise, the place was very nice and the staff was very courteous.

2 bottles of water, toiletries and disposable slippers should be included even if it's a budget hotel They just have to charge additional $2 or $3 to minimize inconveniences to hotel guests.

Clean room and very friendly staff

Not happy

There was a dirty spot (red) on the bedsheet

Room lacks amenities, lack of parking, AC was not working properly at first, outlets was not working properly either, towels were old, sheets were old. The only thing that was great about my stay are the staff.

Staff

Clean and comfortable room

The second time I have stayed at this hotel. It's very quiet, clean, and with a great team of staff to support you. Would definitely recommend