Solea Palm Resort Mactan

We had a wonderful stay - we got automatic upgrade, stunning view, nice accomodation and yummy food. Highly recommended.

all good

Very good.

Rooms are unclean, pools unclean, untidy building, shower not working properly, glasss windows, bathroom doors are dirty.

Staff was good. Room was good. But property was in poor condition, needs updated. And not many choices to eat. Inconvenient location.

I enjoyed very much. I like the barbecue very much

I would have given a higher rating but the water in the shower was not hot. Other than that everything was acceptable.

It took us 75 minutes from Mactan International Airport to reach the property on a private transfer. The roads to the resort are very narrow and congested. The resort is somewhat remote and has started to show its age. The furniture in the lobby needs updating & are uncomfortable. Upon arrival, there were 6 people ahead of us at the check-in counter and took 30 minutes before we got served. As our flight arrival was midday, our room was not ready and we had to wait for the 3 pm check-in. The assigned room was basic, had this tiny little ant looking insects crawling on the table, had a partial view of the ocean and standard bathroom essentials. The following day, we requested to be transferred to a different room as the room was located near the elevator and every hallway, elevator noise can be heard inside the room. At 3am, there was a smoke alarm that kept going on the room next door which woke us up and we reported to the front desk. Maintenance came and seems another issue came up and they kept trying to close the door which banged continuously for at least 5 minutes. The food at the main restaurant was above average. The service was acceptable but made special by William, the concierge was courteous, kind and very helpful with assisting us with transportation, recommending places of interest,

Beautiful view!

Nice and good stay.

I like that They have multiple pools where you can choose where to swim. The staff are friendly and respectful.

I’ll never stay here again! They had water condensation from their AC units dropping in restaurant and even on walking areas to the hotel rooms! I had to upgrade doubling the price to get king size bed vs 2 doubles!!

Water park was cool. No hot tub/jacuzzi, you have to pay to use the sauna…….buffet was good.

There was no hot water in the room. Expedia could have been more honest about the fate and what is included, I.e, no breakfast.

Check-in could have been smoother had I known I needed my travel website reservation number, and that the room deposit was per night not per stay. Staff was helpful always. Room was nice, clean and showers hot. Hotel could be better if laundry service, room service availability times were opened earlier than 6am for those early risers or late returners. Hotel should prevent room doors from slamming, or guest talking/singing after 10p. I could hear the doors slamming/loud talking at 4am. I would return if I got another deal.

First timer. Not a bad place to stay

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They had a lot of rules

Waterpark was nice

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