Great Polonia The Granary La Suite Hotel

Very conveniently located

Very friendly staff and spacious rooms

Lovely hotel

Was very hard to get severed a beer

After reading a recent very negative review, i wa a little apprehensive before my stay 2 days ago. Our experience was 100% the opposite, we found the hotel charming with character. Get the breakfast option, it was great, and they will also make omelets or other items that are not on the buffet. Entire staff was excellent and helpful. Stabdars room was large, well appointed, and quiet. Highly recommend,ignore the unhappy review from an obviously unhappy person.

This property was being renovated when we were there but it resulted in an odd layout. Our room had two king-size beds rather than a seating area as advertised. This was weird and disappointing. Staff although professional if approached, appeared aloof at other times. The price of the room was good and the location was convenient.

Good internet access. Spacious room. Clean and good bathroom

Great property with lots of character

This hotel is ok. The bed was comfortable and we slept well. But it is a 3 star hotel. The windows are dirty, the rugs are old, everything feels dated. When we arrived, we found the battery panel of our safe was broken so the safe was unusable (the battery would slip out and the lock would be useless). The door to our room needed to be slammed shut to lock, otherwise it appeared closed but someone could just push it and it would open without a key. The bath looked lovely and after a long travel day, I was excited for a soak in the tub. The drain plug was broken :( And the shower head was not tightly locked against the pole so when I had a shower, water went everywhere. It was very disappointing. The icing on the cake was that at 0800, we woke up to loud voices from outside our room and it turned out the entire hotel was being renovated - we walked outside our room to find the hallways taped up to protect the floors from paint. There had been no warning this was happening and it was quite disarming. I’d recommend spending a little more and staying at a different place.

Poor service, no help, only the waiter in the restaurant in the morning was nice and helpful (thank you). The room had dirty walls and carpets. Additionally, heats up so much and quick that the air conditioning does not work. The hotel is not a 5-star standard. I probably will not come there again.

Fantastic hotel in the centre of the city and a ten minute walk from the main railway station

You can clearly see the passage of time in this hotel. The carpets in the stairway are dirty, the handle of the bathroom door was loose, the switch for the desk lamp was broken. Also the lift to the reception was broken so we had to carry heavy luggage. Also the room looked different then on the pictures. Be aware that not all rooms have bricks inside.

The property was nice but they didn’t see the need to let us know the lift was out of order before arriving. I purposely booked this hotel as it was accessible and I’m in a wheelchair. We then had the issue of arriving at midnight to loads and loads of steps. I just feel that people need to be more aware of what you should tell your guests before they arrive. They knew the lift was broken so they could’ve made us aware and moved us before we got there. Two days and they moved us, however the hotel we were moved to was really loud and not what we had originally wanted.

Very unique and beautiful spacious room. Staff was very nice

Great hotel, very nice breakfast, easy walking distance to the beautiful city. Plenty of teams, buses and taxi reasonable price if you wish to go further afield

Bathrooms had no counters, tub was unsafe to get in and out. Half the outlets did not work. TV was placed in a strange location in the room. 3 staff was attending to breakfast during the week where there was no guests, on the weekends they only had one person to serve. We had very large luggage and to check in had to use a long staircase, no one came out to help. For a 5 star hotel, this was not a 5 star service. I would give it 3. Conveniace was the only plus.

We wanted to love this hotel. And in fairness, a lot of things were great about it. It is located very close to the city center, and the staff was very friendly and accommodating. The rooms are huge, especially by European standards, so there is plenty of room to spread out. The bathrooms are nice and updated. We did have a couple of issues while we were there, though. One was that the Wi-Fi did not work consistently in our room, and that was a problem for us because we came from outside of Europe and had to use data to run our electronic devices. Keeping our five-year-old entertained without consistent Wi-Fi was very difficult. Second, the hotel is very close to a school, and we were awoken at 8 AM every morning by the sounds of school children playing nearby, so if you are trying to sleep in, this might not be the place for you. Third, the hotel is built in an old granary, which we thought was very cool. The only issue seemed to be that there might still be some grain left in the building, and my husband‘s allergies went nuts every time we came in. I’m not 100% sure that this is related, but it definitely seemed to follow that pattern, and if you are a person who has an allergy to grains, it’s something that you might think about. Long story short, we enjoyed our stay overall, but these little things took away from it.

Spacious room with every amenity you need (fridge, iron, nespresso machine, nice toiletries). Tv did not work and the WiFi signal was very weak. Tasty breakfast.

Great, spacious place. Room was quiet and perfectly relaxing. Bathroom had an incredible bath. Great little get away.

This was our second stay at The Granary, and it was nothing short of horrifying. We arrived to check in at 14:00. We knew we were early, but the young lady at the front desk informed us one of our two rooms was already clean and ready. When we went to our first room, we noticed the crib for our baby was not in the room. We stopped by the front desk on our way out, and she assured us the crib would be in one of the rooms when we returned. We returned at 21:30 after a long day with family in Wroclaw. We went upstairs to find two things. First, the second room was not at all clean - it had not been touched by housekeeping. Second - neither room had a crib. My husband and mother-in-law - both Polish citizens and native Polish speakers - went down to the front desk again while I stayed with our baby and our 6 year old. The two men had to hunt for a clean, available room for my mother-in-law and 6 year old, a process that took over an hour. Additionally, they told us they had accidentally given away all the cribs to people who checked in AFTER us, so there was nowhere for our baby to safely sleep. We had to stay awake all night taking turns with her. Exhausting and SO unsafe. The hotel would provide no refund, even after admitting exactly what we said happened occurred. Our family in Wroclaw is disgusted at how terrible we were treated, and we've begun to publicize how dirty and dangerous this hotel is. DO NOT STAY HERE!