Leo Apartments Main Square

Apartment is in an ideal spot for the main square and is new and tidy. However, we arranged to meet on arrival at 3pm, finally got in at 4.45.... then, the only time we had our towels changed and bins emptied was when we sent a text 3 days in. We never had them cleaned or towels changed again after that.again. However, it seemed ok to clean the floors outside the apartment at 5am. Im hoping these are temporary issues as they are in a great spot , but with 3 floors to climb, avoid if you have mobility issues.

At first I was a little nervous, I was getting in late and I knew there wasn’t a reception, however Leo Apartments made me feel so comfortable. They answered the phone when I had a question and responded within minutes anytime I needed them. The room was clean and although the bathroom wasn’t attached it was nice to have a private bathroom. The only downside was that it could be a little noisy considering the time of year but I would absolutely go back and stay there again!

Up absolutely loads of stairs which they knew I recently had operation and asked if accessible and the kitchen areas are with other apartments able to use - great location is only plus - tried to use bath and jet settings absolutely stunk so unsure when last clean - personally not for me at all and have contacted Expedia who have advised business has not responded

Really lovely apartment, staff were very friendly and let us check in early and leave our cases in the hallway too. Very easy instructions to get into apartment. Located right on the square and super close to everything, definitely recommend.

Might better sent an email to customer to contact them before arrival. As I got there didn't know that is no reception!

The location was really good, and the text message with info on how to get in to the room was pretty easy to follow. The only thing was that on our floor there were two doors to get into the hallway from the status. It was hard to tell which one was the right one. Of course you just try, but that could have been clearer. Also, the door from the stairs to the hallway from the status needed a key from both sides. Safety-wise it would be better if i had a turning knob on the inside (like the room and bathroom). In case of fire you probably dont have time to locate keys… The communication with staff worked ok. They did not fill up the coffee during the week as promissed in the welcome text, but when we texted and asked for it, they came. Same thing with toiletpaper. The bathroom was very nice and clean. AMD private. However it was not connected to the room, which would have been nice to have known when booking. Also the shower is in desperat need of a door, so the floor is not flooded😊 All in all a nice stay, with a few comments for improvement🤗

Nice enough stay in these apartments. Clean tidy and comfy. Shared kitchenette down the hallway. Toilet and bathroom is seperate from your room down the hallway but still exclusive to your room. Con’s were a cramped room and thin walls.

Walking distance to the square

Lovely/comfortable apartment in the best location in Krakow. Lovely bathroom with additional bonus of spa bath. Would HIGHLY RECOMMEND...

Perfect location, great communication from the host.

I really enjoyed my stay at Leo apartments, really nice and clean, good size room and great location, what's not to like:)

Excellent communication from owners and easy access to the property upon late arrival. Rooms were modern and exceptionally clean. Bathroom facilities separate to room however again modern and really clean with towels etc changed daily. Our only negative and a point to consider it’s three seperate apartments in one and out of the owners control is who is the actions of other apartment users. We had a young group one night who decided rock music at five in the morning was the order of the day but again I messaged owners and it was sorted quickly. Overall location and price along with quality of facilities adds up to a really good choice

Fantastic trip. The apartments were really good value for money. Great location from the main square. Staff excellent. They responded to communication very promptly. Would recommend. Like other reviews will point out on 3rd floor (no lift) and bathroom not en-suite but not an issue for us at all.

Great air conditioning. Nice bathroom HOWEVER it is down the hall outside the room. 3 flights of stairs to get to apt.

Brilliant 3 night stay in Krakow main square. The apartment was perfect for us, lovely jacuzzi & very comfortable bed and a spacious room. The lady was very responsive and attentive. Would highly recommend the main square apartment with jacuzzi.

Good place, very clean and central location.

Room was not serviced daily. Hotel staff was great and lovely people.

The space is really wonderful. Clean and tastefully furnished. The bathroom which is not in the room and belongs just to you and has a lock, is outstanding. Looks to have been renovated recently. There was one issue when I stayed and it was a big one. The lock on the front door was unpredictable. In two days I left the space and used my key to get back in 5 times. Twice the door opened without a problem and three times the lock would spin but would not open. I was given a code to open the door but it didn’t work. Each time I had to wait to be let in by someone else who was also staying in the block of rooms. The first time it happened I emailed the local contact and he was responsive but was unhelpful in unlocking the door. The second time he did not respond and the telephone number was busy. The third time the phone was answered by a very nice woman who was helpful but in the end I was let in by a fellow traveller. Other people’s keys worked so I don’t know what was wrong with my key but it was super frustrating.

What we didn't like about the apartment was not being able to stay because the apartment had been over booked. This hotel had been booked for 8 months and our booking was cancelled 5 days before we were due to travel. The Leo staff did manage to find another apartment which I don't believe was up to the standard we had originally booked. I was also unable to get a number on the expedia web site to complain about the cancellation so we just had to hope that the accommodation arranged by Leo was acceptable

It is on 3rd floor. no lift. No reception. You have to call them when you arrive and it might take time for them to come. Only 2 small water bottles and couple of coffee and tea bags. No refill for 4 days. No tissue box in room. Fridge broken. Good bathroom but separate from bedroom. Reasonably clean. Front door difficult to lock.