Mercure Jelenia Gora

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8.4
/10
Very Good
208 reviews

What Guests Say About Their Stay

Marcin

10.0
/ 10
Excellent breakfast. Quiet hotel. Very friendly and welcoming staff that treats you like a family member.

Jola

10.0
/ 10
The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again.

Alexander

10.0
/ 10
We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful.
In the Area
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Ul Sudecka 63, Województwo Dolnośląskie, Poland, 58-500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mercure Jelenia Gora is located in area / city Lower Silesian Voivodeship. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mercure Jelenia Gora

Ul Sudecka 63, Województwo Dolnośląskie, Poland, 58-500
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Lobby Mercure Jelenia Gora
Exterior 2 Mercure Jelenia Gora

Discover More About Mercure Jelenia Gora

General


Near Karkonosze Museum

Location


With a stay at Mercure Jelenia Gora in Jelenia Gora, you'll be 9.3 mi (15 km) from Sports and Tourism Museum and 9.9 mi (16 km) from Alpine Coaster. This hotel is 9.9 mi (16 km) from Bialy Jar Ski Lift and 9.9 mi (16 km) from Kolorowa Ski Lift.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Karkonosze Museum - 0.8 km / 0.5 mi
Jelenia Góra Market Square - 1.5 km / 0.9 mi
Church of SS Erasmus and Pancras - 1.5 km / 0.9 mi
Ratusz Ladek Zdroj - 1.5 km / 0.9 mi
Church of the Holy Cross - 1.6 km / 1 mi
Municipal Stadium - 1.8 km / 1.1 mi
Stadium Jelenia Gora - 1.9 km / 1.2 mi
Rynek - 2.3 km / 1.4 mi
Góra Witosza - 5.9 km / 3.7 mi
Lomnica Palace - 6.9 km / 4.3 mi
Jeleniogórskie Centrum Kultury Muflon - 10.8 km / 6.7 mi
Prince Henry's Castle - 11.3 km / 7 mi
Karkonosze National Park - 12 km / 7.4 mi
Karkonosze National Park - 12.7 km / 7.9 mi
Park of Miniatures - 13.3 km / 8.2 mi

The nearest major airport is Wroclaw (WRO-Copernicus) - 110.9 km / 68.9 mi

Facilities


Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Jelenia Gora? This hotel has 2013 square feet (187 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Stay in one of 188 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Mercure Jelenia Gora

Bar, Cafe and Lounge Mercure Jelenia Gora
Bar, Cafe and Lounge
Swimming Pool Mercure Jelenia Gora
Swimming Pool
Entertainment Facility Mercure Jelenia Gora
Entertainment Facility
Fitness Center Mercure Jelenia Gora
Fitness Center
Functional Hall Mercure Jelenia Gora
Functional Hall

Things to Do

  • Indoor pool
  • Barbecue
  • Outdoor facilities
  • Picnic area
  • Garden
  • Spa
  • Sauna
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Family-friendly Facilities

  • Toys
  • Children games
  • Children pool

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Mercure Jelenia Gora

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses some solar energy
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Jelenia Gora
188
Number of floors in Mercure Jelenia Gora
5
Another facilities in Mercure Jelenia Gora
Indoor pool, Barbecue, Outdoor facilities, Picnic area, Garden

Frequently asked question in Mercure Jelenia Gora

What are available facilities at Mercure Jelenia Gora?
There are top facilites at Mercure Jelenia Gora such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Jelenia Gora?
The standard check-in time at Mercure Jelenia Gora is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mercure Jelenia Gora provide breakfast?
Yes, Mercure Jelenia Gora provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mercure Jelenia Gora have?
Mercure Jelenia Gora is a 3.0-star hotel.
How many floors does Mercure Jelenia Gora have?
Mercure Jelenia Gora has 5 floors.
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More Reviews from Other Guests in Mercure Jelenia Gora

8.4
Very Good
From 208 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Mercure Jelenia Gora

Number of reviews per page
20
40
Top reviews
Marcin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent breakfast. Quiet hotel. Very friendly and welcoming staff that treats you like a family member.
Andrzej
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not impressed, looked better on " pictures ". Staff not very friendly or helpful.
Malgorzata
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ładny i czysty pokój. Bezpłatna woda mineralna/gazowana dostępna na korytarzu z automatu. Śniadanie dobre i urozmaicone. Koszt parkingu 40 PLN.
Gretell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice hotel
Jola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again.
Read More
Inna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice hotel, good spa, excellent breakfast
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great hotel Nice and professional staff Great Sauna
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful.
Verified traveler
icon-
4.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

The rooms are in need of major refurbishment, at least the one i was in. The customer lift was broken, they did however let me use the service lift. The towels had a strange smell to them. I cannot speak for the food etc but from what I briefly saw, the restaurant looked good.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Nice hotel with friendly & helpful staff. Stayed in 3 Mercure hotels in Poland and while appreciating the need to save power, Mercure's minibar fridges seem set to room temperature.
Robert
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This hotel has older style rooms that are a bit worse for wear. However, the prices are reasonable so you get what you pay for. All other aspects are satisfactory.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Very old
John
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Wonderful place, great food just wish they had an ac
Jack
icon-
6.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Hotel needs major upgrade. Exterior is not well maintained. Rooms have no air conditioning and are outdated.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

Comfortable room, very warm (winter time). Spacious bathroom, shower ok. Kettle and fridge in the room. Swimming pool very good (15m long), towels could smell better. You can rent bathrobes for 10zl each. Great breakfast, including pure honey, 100% maple syrup and amazing hams. Selection of meats, salads, eggs, fish, cereals, porridge, cheese, yoghurt... Enjoyed every day of my stay and would stay here again if I'm in the area.
Read More
Ben
icon-with Partner
with Partner
8.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

This is a nice hotel, with a great pool. Probably slightly in need of refurbishment, but still clean and well run.
Andres
icon-with Partner
with Partner
8.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Bit 80es but overall very nice
JOHN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

No complaints....friendly and clean. had to pay for hotel parking.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

80% of the staff was rude and unhelpful and was clear to see we was treated differently because we was English. Most of the time my wife stayed in the room due to feeling so uncomfortable even my 13 year old daughter noticed.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Nice property, safe area, fairly close to downtown. Great for the money. Breakfast was nicely done.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Mercure Jelenia Gora

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.4
Very Good
From 208 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Jelenia Gora

Number of reviews per page
20
40
Top reviews
Marcin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent breakfast. Quiet hotel. Very friendly and welcoming staff that treats you like a family member.
Andrzej
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not impressed, looked better on " pictures ". Staff not very friendly or helpful.
Malgorzata
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ładny i czysty pokój. Bezpłatna woda mineralna/gazowana dostępna na korytarzu z automatu. Śniadanie dobre i urozmaicone. Koszt parkingu 40 PLN.
Gretell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice hotel
Jola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again.
Read More
Inna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice hotel, good spa, excellent breakfast
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great hotel Nice and professional staff Great Sauna
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful.
Verified traveler
icon-
4.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

The rooms are in need of major refurbishment, at least the one i was in. The customer lift was broken, they did however let me use the service lift. The towels had a strange smell to them. I cannot speak for the food etc but from what I briefly saw, the restaurant looked good.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Nice hotel with friendly & helpful staff. Stayed in 3 Mercure hotels in Poland and while appreciating the need to save power, Mercure's minibar fridges seem set to room temperature.
Robert
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This hotel has older style rooms that are a bit worse for wear. However, the prices are reasonable so you get what you pay for. All other aspects are satisfactory.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Very old
John
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Wonderful place, great food just wish they had an ac
Jack
icon-
6.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Hotel needs major upgrade. Exterior is not well maintained. Rooms have no air conditioning and are outdated.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

Comfortable room, very warm (winter time). Spacious bathroom, shower ok. Kettle and fridge in the room. Swimming pool very good (15m long), towels could smell better. You can rent bathrobes for 10zl each. Great breakfast, including pure honey, 100% maple syrup and amazing hams. Selection of meats, salads, eggs, fish, cereals, porridge, cheese, yoghurt... Enjoyed every day of my stay and would stay here again if I'm in the area.
Read More
Ben
icon-with Partner
with Partner
8.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

This is a nice hotel, with a great pool. Probably slightly in need of refurbishment, but still clean and well run.
Andres
icon-with Partner
with Partner
8.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Bit 80es but overall very nice
JOHN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

No complaints....friendly and clean. had to pay for hotel parking.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

80% of the staff was rude and unhelpful and was clear to see we was treated differently because we was English. Most of the time my wife stayed in the room due to feeling so uncomfortable even my 13 year old daughter noticed.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Nice property, safe area, fairly close to downtown. Great for the money. Breakfast was nicely done.
Number of reviews per page
20
40