Sheraton Grand Krakow

Hotels
9.1
/10
Exceptional
979 reviews

What Guests Say About Their Stay

Tiago
10.0
/ 10
Phenomenal staff, especially both hostesses that were working in the ground floor restaurant during the evening. (Maria and another lady that I unfortunately don't know the name)
Antoine
10.0
/ 10
Very nice property, esp the interior decoration of the ground floor, comfortable room, great staff service at all levels (reception, concierge, restaurant staff, porters etc..), good food.
Philippe
10.0
/ 10
By the Vistula River, next to the Wavel Castle the Sheraton Grand couldn’t be better located. Exclusive service, excellent restaurants, nice Spa & Gym and comfortable bedrooms make it an outstanding choice we would certainly repeat !
In the Area
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Ul. Powisle 7, Województwo Małopolskie, Poland, 31-101

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sheraton Grand Krakow is located in area / city Lesser Poland Voivodeship. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Grand Krakow

Ul. Powisle 7, Województwo Małopolskie, Poland, 31-101
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Discover More About Sheraton Grand Krakow

Location


Sheraton Grand Krakow is located in area / city Lesser Poland Voivodeship.

About Sheraton Grand Krakow

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Grand Krakow exclusively for you.

Sheraton Grand Krakow is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Grand Krakow.

All facilities in Sheraton Grand Krakow

Others Sheraton Grand Krakow
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Health club
  • Library
  • Spa
  • Sauna

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Rooftop terrace
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Access to train station (surcharge)

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sheraton Grand Krakow

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
  • Self parking fee: PLN 125 per night (in/out privileges)
  • Pet fee: PLN 100.00 per accommodation, per night plus PLN 215 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 185.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Grand Krakow
230
Number of floors in Sheraton Grand Krakow
5
Another facilities in Sheraton Grand Krakow
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Sheraton Grand Krakow

What are available facilities at Sheraton Grand Krakow?
There are top facilites at Sheraton Grand Krakow such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Krakow?
The standard check-in time at Sheraton Grand Krakow is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sheraton Grand Krakow provide breakfast?
Yes, Sheraton Grand Krakow provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheraton Grand Krakow have?
Sheraton Grand Krakow is a 5.0-star hotel.
How many floors does Sheraton Grand Krakow have?
Sheraton Grand Krakow has 5 floors.
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More Reviews from Other Guests in Sheraton Grand Krakow

Overall Ratings & Reviews Sheraton Grand Krakow

Traveloka (1)
Other sources (978)
9.2
Exceptional
From 978 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Sheraton Grand Krakow

Number of reviews per page
20
40
Top reviews
Ahmed
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front desk staff was very kind
Tiago
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Phenomenal staff, especially both hostesses that were working in the ground floor restaurant during the evening. (Maria and another lady that I unfortunately don't know the name)
abdulwahab
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel Friendly staff Good location for coffees near Parking is costly 34 $ per 24 hours
Izabela
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The view was not the view I have expected
Antoine
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice property, esp the interior decoration of the ground floor, comfortable room, great staff service at all levels (reception, concierge, restaurant staff, porters etc..), good food.
Carole
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing. Everything was perfect
Philippe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

By the Vistula River, next to the Wavel Castle the Sheraton Grand couldn’t be better located. Exclusive service, excellent restaurants, nice Spa & Gym and comfortable bedrooms make it an outstanding choice we would certainly repeat !
Rob
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No issues
Robert
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nothing to add
Anna
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff is welcoming and helpful. Breakfast had a good variety to fulfill everyone’s preference. The standard room was a
Stanley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent stay and friendly / helpful staff
Chandrani
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hospitality of the staff and location
Scott
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Patricia
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent
Alex
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Perfect
MALCOLM
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful hotel, brilliant food and excellent service
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

An excellent hotel , all staff very helpful and friendly. Will hopefully return.
Ben George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We really enjoyed our stay - we asked for breakfast to take away a we had an early excursion booked and it was huge, basically a breakfast and lunch. Staff were so nice and couldn’t have been more helpful
Janusz
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel is on the river nice trails. Not near tram stop.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Sheraton Grand Krakow

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sheraton Grand Krakow

Traveloka (1)
Other sources (978)
9.2
Exceptional
From 978 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Grand Krakow

Number of reviews per page
20
40
Top reviews
Ahmed
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front desk staff was very kind
Tiago
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Phenomenal staff, especially both hostesses that were working in the ground floor restaurant during the evening. (Maria and another lady that I unfortunately don't know the name)
abdulwahab
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel Friendly staff Good location for coffees near Parking is costly 34 $ per 24 hours
Izabela
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The view was not the view I have expected
Antoine
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice property, esp the interior decoration of the ground floor, comfortable room, great staff service at all levels (reception, concierge, restaurant staff, porters etc..), good food.
Carole
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing. Everything was perfect
Philippe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

By the Vistula River, next to the Wavel Castle the Sheraton Grand couldn’t be better located. Exclusive service, excellent restaurants, nice Spa & Gym and comfortable bedrooms make it an outstanding choice we would certainly repeat !
Rob
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No issues
Robert
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nothing to add
Anna
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff is welcoming and helpful. Breakfast had a good variety to fulfill everyone’s preference. The standard room was a
Stanley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent stay and friendly / helpful staff
Chandrani
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hospitality of the staff and location
Scott
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Patricia
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent
Alex
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Perfect
MALCOLM
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful hotel, brilliant food and excellent service
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

An excellent hotel , all staff very helpful and friendly. Will hopefully return.
Ben George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We really enjoyed our stay - we asked for breakfast to take away a we had an early excursion booked and it was huge, basically a breakfast and lunch. Staff were so nice and couldn’t have been more helpful
Janusz
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel is on the river nice trails. Not near tram stop.
Number of reviews per page
20
40