My Story Hotel Rossio

Hotels
9.2
/10
Exceptional
862 reviews

What Guests Say About Their Stay

Missy
10.0
/ 10
Very nice staff…fantastic location…clean hotel…only downside no washcloths…apparently that’s not uncommon in Europe. Highly recommend!
Mr Paul J
10.0
/ 10
The My Story Hotel Rossio is a great hotel from a Service and Location perspective in Lisbon. It's centrally located overlooking a square with plenty of dining options nearby. The staff on reception were excellent throughout our stay ! The availability of firmer pillows was a great addition, Double Glazing works well and could not hear the road below the front of the hotel. If I was suggesting anything for improvement it would be placement of USB charging in the rooms as adaptors were needed. Breakfast was great and the choices adequate, I would have liked to see Smoked Salmon as a healthier option instead of Bacon or Ham ! Now the big question, would I go to this hotel again when I return to Lisbon ? YES without a doubt ! Uber from the Airport to the hotel is around 8 euros and takes less than 30 minutes so skip the metro system which takes a little longer.
Seungyoo
10.0
/ 10
Very friendly staffs, clean room, very convenient area , excellent breakfast with discount price. Only bad thing was bathroom too small. But it is Europe, what should I do! I will come back this hotel again.
In the Area
See Map
Praca Dom Pedro IV (Rossio Square), 59, Santa Justa, Lisbon, Distrito de Lisboa, Portugal, 1100-200

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at My Story Hotel Rossio is a good choice when you are visiting Santa Justa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around My Story Hotel Rossio

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Praca Dom Pedro IV (Rossio Square), 59, Santa Justa, Lisbon, Distrito de Lisboa, Portugal, 1100-200
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Discover More About My Story Hotel Rossio

Location


Staying at My Story Hotel Rossio is a good choice when you are visiting Santa Justa.

About My Story Hotel Rossio

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Story Hotel Rossio.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from My Story Hotel Rossio exclusively for you.

My Story Hotel Rossio is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, My Story Hotel Rossio is the right place to stay.

All facilities in My Story Hotel Rossio

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Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in My Story Hotel Rossio

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at My Story Hotel Rossio
46
Number of floors in My Story Hotel Rossio
4
Another facilities in My Story Hotel Rossio
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked question in My Story Hotel Rossio

What are available facilities at My Story Hotel Rossio?
There are top facilites at My Story Hotel Rossio such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at My Story Hotel Rossio?
The standard check-in time at My Story Hotel Rossio is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does My Story Hotel Rossio provide breakfast?
Yes, My Story Hotel Rossio provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in My Story Hotel Rossio

Traveloka (1)
Other sources (861)
9.2
Exceptional
From 861 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

10.0

Service and Facilites

9.4

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Traveler Reviews My Story Hotel Rossio

Number of reviews per page
20
40
Top reviews
Missy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice staff…fantastic location…clean hotel…only downside no washcloths…apparently that’s not uncommon in Europe. Highly recommend!
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was excellent. Rooms were clean and breakfast excellent. Rooms are very small but we didn’t spend much time there anyway.
Estrella
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me encanto la ubicación del hotel pero la habitación inicial era muy incómoda para entrar o salir del baño por suerte nos la cambiaron pues para personas mayores es bien difícil manejarse en esos espacios tan reducidos
Bradley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A
Glen
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location. Clean. Attentive staff. Excellent breakfast.
Mr Paul J
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The My Story Hotel Rossio is a great hotel from a Service and Location perspective in Lisbon. It's centrally located overlooking a square with plenty of dining options nearby. The staff on reception were excellent throughout our stay ! The availability of firmer pillows was a great addition, Double Glazing works well and could not hear the road below the front of the hotel. If I was suggesting anything for improvement it would be placement of USB charging in the rooms as adaptors were needed. Breakfast was great and the choices adequate, I would have liked to see Smoked Salmon as a healthier option instead of Bacon or Ham ! Now the big question, would I go to this hotel again when I return to Lisbon ? YES without a doubt ! Uber from the Airport to the hotel is around 8 euros and takes less than 30 minutes so skip the metro system which takes a little longer.
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susan
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, great location, friendly, comfortable room.
Seungyoo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very friendly staffs, clean room, very convenient area , excellent breakfast with discount price. Only bad thing was bathroom too small. But it is Europe, what should I do! I will come back this hotel again.
Adeeba
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was very clean and staff were very friendly, welcoming, and helpful
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel wth lovely staff. The surprise slice of cake for my husbands birthday was an extra special touch!
Jodi
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent hotel! Great location, friendly and helpful staff.
Carla
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was very small for two people, and there are no public spaces in the hotel to relax in if you don't want to go out. Good for an overnight stay. Nothing wrong with the hotel, but probably wouldn't stay here again.
Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Immediately upon arrival the staff engaged us and spoke about their amenities and made suggestions for dining during our stay. Clean, green aware, and great location
Grace
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Love the interior design of the room....simple and easy. Alfonso has a good attitude and helpful.
Jennifer
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We had the most amazing stay to celebrate my birthday. The staff were friendly on check in and then they surprised me with a bottle of prosecco, chocolate cake and balloons to kick start my celebrations. The location is right in the heart of the city. Breakfast was fantastic, lots of choice. The room were comfortable and modern. I will definitely be back..... thanks for making it a birthday to remember .....
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Cindi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room size a little small, less than 1’ clearance on the end of the bed. Great staff!!! Great location!!!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Desk staff were friendly and helpful. Bed was very comfortable and the bathroom was clean and a reasonable size. The room itself was incredibly tiny with no desk or table. Outlets for devices were limited. Storage space was small. With two small suitcases, it was difficult to navigate the room. Excellent location.
Matthew
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great central location.
Ismail
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Excellent location. Decent size rooms for Europe
Marci
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent location
Number of reviews per page
20
40

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Others 4 My Story Hotel Rossio

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