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Makkah Clock Royal Tower, A Fairmont Hotel

Hotels
8.4
/10
Very Good
976 reviews

What Guests Say About Their Stay

H***l
10.0
/ 10
comfortable hotel, direct access to shopping center, closest to the harom mosque
See original
MAULANA YUSUF ALAMSYAH
10.0
/ 10
Hotel with the best view in the world, direct view of the Kaabah, this residential suites room with a view of the Kaabah is extraordinary, very suitable for bringing the family, the breakfast is also different if we choose this room, it should be on M2 for breakfast, especially for the residential suites breakfast on the 29th floor, restaurant which has a direct view of the Grand Mosque and parts of the Kaabah as well as the extraordinary city of Mecca, Jabal Nur is also visible, basically the best hotel in Mecca 👍🏻.
See original
Basem
10.0
/ 10
Absolutely Amazing Hotel. The Fairmont in the Clock Tower is hands down the best 5-star hotel around the Haram. It’s incredibly clean, modern, and luxurious. From the moment we arrived, the service was exceptional. The Breakfast is one of the I have ever had in a hotel.
Hassan
10.0
/ 10
Nice Hotel , quiet Room , great service Fast checkin process..great staff Thanks all…
Saud
10.0
/ 10
Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds. The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
In the Area
See Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Mecca, Makkah, Saudi Arabia, 21955

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Makkah Clock Royal Tower, A Fairmont Hotel is located in area / city Mecca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Makkah Clock Royal Tower, A Fairmont Hotel

King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Mecca, Makkah, Saudi Arabia, 21955
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Overview of Makkah Clock Royal Tower, A Fairmont Hotel

Makkah Clock Royal Tower, A Fairmont Hotel stands as a beacon of luxury and convenience in the heart of Makkah, Saudi Arabia. Its striking architecture and prime location offer guests unparalleled access to the holiest sites in Islam. The hotel's design seamlessly blends modern elegance with traditional Arabian aesthetics, creating an atmosphere of reverence and comfort. The surrounding neighbourhood is vibrant and bustling, filled with shops, restaurants, and cultural landmarks. Its proximity to the Grand Mosque makes it an ideal choice for pilgrims and visitors alike. Getting around is easy, with readily available taxi services and public transport options connecting you to other parts of the city. Makkah Clock Royal Tower, A Fairmont Hotel distinguishes itself through its exceptional service, luxurious amenities, and unparalleled views of the Kaaba.

Makkah Clock Royal Tower, A Fairmont Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Makkah Clock Royal Tower, A Fairmont Hotel Facilities

Featuring 1650 rooms in total, Makkah Clock Royal Tower, A Fairmont Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Families will appreciate the spacious suites and kid-friendly facilities, while digital nomads can take advantage of the high-speed internet and comfortable workspaces. Groups can enjoy the various dining options and communal areas, and leisure travellers will find plenty of opportunities to relax and rejuvenate.

The accommodation provides a range of facilities and amenities for guests, including Restaurant, 24-Hour Front Desk, WiFi, Elevator.

Each room is designed for ultimate comfort, featuring plush bedding, a well-lit workspace, and modern bathrooms with premium toiletries. High-speed Wi-Fi is available throughout the hotel, ensuring you stay connected. In-room conveniences include coffee and tea making facilities, a mini-fridge, and a flat-screen TV with satellite channels.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Makkah Clock Royal Tower, A Fairmont Hotel

The ambience at Makkah Clock Royal Tower, A Fairmont Hotel is one of serene elegance, providing a tranquil retreat from the bustling city outside. Mornings are peaceful, with guests enjoying breakfast while taking in the stunning views. Evenings are more vibrant, with families and groups gathering in the common areas. The hotel often offers guided tours of the holy sites and cultural excursions to help you make the most of your visit. When checking in, be prepared to present your passport and visa. It's also important to dress modestly and respectfully when visiting religious sites. Local customs are highly valued, so be mindful of your behaviour and interactions with others.

How to Get to Makkah Clock Royal Tower, A Fairmont Hotel

The nearest major airport is a major international airport nearby, offering connections to destinations worldwide. From the airport, you can reach the hotel in around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre are also available, providing a budget-friendly option. The hotel is also conveniently located near local bus stops, making it easy to explore the surrounding area.

Food Near Makkah Clock Royal Tower, A Fairmont Hotel

Many rooms include breakfast, offering a convenient start to your day. The hotel also has several restaurants and cafes serving a variety of cuisines. If you prefer to dine out, you'll find numerous restaurants and cafes within walking distance, offering everything from traditional Arabian dishes to international fare. For a taste of local flavours, try some traditional Saudi Arabian cuisine, such as Kabsa (rice with meat) or Mandi (slow-cooked meat with rice). Budget-friendly options include local shawarma shops and falafel stands. There are also several convenience stores nearby where you can purchase snacks and drinks.

Things to Do Around Makkah Clock Royal Tower, A Fairmont Hotel

The hotel's prime location provides easy access to the most important religious sites in Makkah. A short walk will take you to the Grand Mosque, the holiest site in Islam. Nearby, you can explore a historic temple and other significant landmarks. For a taste of local culture, visit a lively night market where you can find souvenirs, local crafts, and delicious street food. A riverside park offers a peaceful escape from the city's hustle and bustle. A one-day walkable highlights itinerary could include visiting the Grand Mosque, exploring the local markets, and enjoying a traditional Arabian meal. For a two-day extended stay, consider taking a guided tour of the surrounding historical sites and spending an evening at a cultural performance. In the evening, the area comes alive with vibrant lights and bustling activity, offering a unique and memorable experience.

Why Makkah Clock Royal Tower, A Fairmont Hotel is Popular Among Travellers

Makkah Clock Royal Tower, A Fairmont Hotel is popular among travellers for its unparalleled convenience, luxurious amenities, and exceptional service. Its proximity to the Grand Mosque makes it an ideal choice for pilgrims. Repeat visitors often appreciate the hotel's attention to detail, comfortable accommodations, and stunning views. The value-for-money and unique experiences offered at Makkah Clock Royal Tower, A Fairmont Hotel make it a top choice for those visiting Makkah.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view of the Kaaba for an unforgettable experience. When packing, be sure to bring modest clothing suitable for visiting religious sites. It's also a good idea to bring a universal adapter for your electronic devices. Be aware of local customs and etiquette, such as dressing modestly and respecting prayer times. Arabic is the primary language spoken, but English is widely understood in tourist areas. Learning a few basic Arabic phrases can be helpful and appreciated by locals.

Best Time to Stay at Makkah Clock Royal Tower, A Fairmont Hotel

The best time to stay at Makkah Clock Royal Tower, A Fairmont Hotel depends on your preferences and budget. Peak season is during Ramadan and Hajj, when the city is most crowded and prices are highest. The off-peak season offers lower prices and fewer crowds, but the weather can be hot. The shoulder seasons (spring and autumn) offer a balance of pleasant weather and reasonable prices. Local events and festivals take place throughout the year, so check the calendar before you book. For budget-conscious travellers, consider visiting during the quieter times of the year.

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All facilities in Makkah Clock Royal Tower, A Fairmont Hotel

Others Makkah Clock Royal Tower, A Fairmont Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Things to Do

  • Shops
  • Spa
  • Health club
  • Shops
  • Library

General

  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Children games

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Makkah Clock Royal Tower, A Fairmont Hotel

Important Note

Traveloka is not responsible for providing any additional information required for the issuance of travel documents or visas (including but not limited to the hotel confirmation number (HCN)), other than the travel information stated on the e-voucher and the product information specified in the relevant Hotel’s terms and conditions.

We strongly recommend that you first confirm the applicable visa and/or entry-permit requirements with the relevant embassy or authorized visa provider prior to confirming any booking. Information displayed on the Traveloka Platform for the accommodation products is provided solely for the purpose of facilitating accommodation bookings and does not constitute advice regarding visa, immigration, or other travel document requirements. You are solely responsible for ensuring compliance with all applicable entry and visa regulations for your intended travel purposes. We shall not be liable for any consequences for the inability to utilize any accommodation products or related services arising from your failure to obtain the required visa, entry-permit, or other relevant travel authorization.



  • Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
  • Fee for in-room wireless internet: SAR 0 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Makkah Clock Royal Tower, A Fairmont Hotel
1650
Number of floors in Makkah Clock Royal Tower, A Fairmont Hotel
60
Another facilities in Makkah Clock Royal Tower, A Fairmont Hotel
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Makkah Clock Royal Tower, A Fairmont Hotel

What are available facilities at Makkah Clock Royal Tower, A Fairmont Hotel?
There are top facilites at Makkah Clock Royal Tower, A Fairmont Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Makkah Clock Royal Tower, A Fairmont Hotel?
The standard check-in time at Makkah Clock Royal Tower, A Fairmont Hotel is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Makkah Clock Royal Tower, A Fairmont Hotel provide breakfast?
Yes, Makkah Clock Royal Tower, A Fairmont Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Makkah Clock Royal Tower, A Fairmont Hotel have?
Makkah Clock Royal Tower, A Fairmont Hotel is a 5.0-star hotel.
How many floors does Makkah Clock Royal Tower, A Fairmont Hotel have?
Makkah Clock Royal Tower, A Fairmont Hotel has 60 floors.
See All

More Reviews from Other Guests in Makkah Clock Royal Tower, A Fairmont Hotel

8.4
Very Good
From 900 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Makkah Clock Royal Tower, A Fairmont Hotel

Number of reviews per page
20
40
Top reviews
AHMED
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

كل شي كان رائع وراقي ماعدا هناك رائحة مجاري في دورة المياة
Basem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely Amazing Hotel. The Fairmont in the Clock Tower is hands down the best 5-star hotel around the Haram. It’s incredibly clean, modern, and luxurious. From the moment we arrived, the service was exceptional. The Breakfast is one of the I have ever had in a hotel.
Bilal
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They didn’t give me the room I booked
Ahmedul Kabir
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, our stay was good and we appreciate the hospitality. However, we would like to suggest a few improvements specifically related to the dining experience: 1. Private Dining Arrangements: It would be beneficial to have separate dining spaces for families who prefer privacy, especially for women who observe modesty and choose not to reveal their faces in front of non-mahram individuals. 2. Sunnah-Inspired Dining Options: Incorporating options for floor seating, in line with the Sunnah of our beloved Prophet (peace be upon him), would not only be spiritually fulfilling for many guests but could also enhance your appeal to a wider audience seeking a more traditional experience. 3. Hand-Slaughtered Meat Options: Offering hand-slaughtered (zabiha) meat would be highly appreciated by guests who follow this dietary requirement. This addition could increase trust and attract more guests who prioritize this aspect in their meals. Thank you again for the overall positive experience. We hope these suggestions are taken into consideration to further improve your services.
Read More
Yacoub
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel best staff
Ahmed Amer
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyable hotel
shifa
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stuff was amazing really accommodates to every need
Eman
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not ready, the services are very slow
Muhammad
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Entire hotel has dampness. Everything get feel like moist. You name it. Even currency and clothes with in backpack get moist. We got sick.
Sarmad
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed for a couple days with my wife and three kids. We stayed in a triple room. Overall the hotel looks very fancy. They serve dates and coffee several times a day. Breakfast was very average, not upto standards of a fairmont. Room service was subpar, not sure why 2 out of the 4 nights our rooms were not cleaned. Also the amenities were not always replenished such as toothbrushes, slippers, and obviously the water when they didn't show up. The business center was poor, no space if you had your own laptop. I had a conference call and requested a better space (there is a two tier system, the fairmont gold has a better one I suppose) but that was denied to me.
Read More
Chaudry
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Make
Hassan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice Hotel , quiet Room , great service Fast checkin process..great staff Thanks all…
Sherif
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice and comfortable place.
Altamash
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very huge hotel but to much walking
Saleem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s pretty clean and so help full stuff
Saud
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds. The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
Read More
Amira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service also got a upgrade happy with everything
ADAM
icon-Business with Children
Business with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

❤️
sadia
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is a great property and lived up to its reputation. The rooms were very comfortable and clean and kitted out with very modern facilities. The breakfast was fantastic. I got a Haraam view room and it was so worth it. Was a very special stay. The staff were all very helpful and polite. The one thing I would say is that the room service line took forever to answer and pick up. I appreciate it is a busy hotel and apparently there is a way to order online as well. However, that option is not at all obvious or working. I was able to go online using a QR code and access the menu but there was no way to order online even though the staff were saying there is. As a result I had to stay on the room service hold line for nearly 30 mins. Aside from this minor hiccup, it was a great stay. I would highly recommend to others and also go again myself if the occasion arose.
Read More
Alia
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When I checked in I was given a very small corner room with three beds tightly packed next to each other with no space between beds to pass through. No night stands were next to any beds. It felt like sardines stacked there. I had a for booking for three adults. I went back to the check in desk and the deputy manager changed the room to an adjacent room that had more space and furniture. I don’t know why the first employee didn’t check us in the room we booked originally since it was available. Also the first room bathroom was smelling like cigarettes although it’s a smoke free property. Additionally we asked for a white flat sheet to use under the fleece blanket they gave us for the extra bed or an extra comforter. They kept bringing a wrong item (another fleece blanket). I kept calling and explaining that a need a white flat sheet. In the end they brought nothing and ignored my request. Over all we had a nice stay except for the misfortunate events in the beginning that I wouldn't expected from The Fairmont.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Makkah Clock Royal Tower, A Fairmont Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 900 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Makkah Clock Royal Tower, A Fairmont Hotel

Number of reviews per page
20
40
Top reviews
AHMED
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

كل شي كان رائع وراقي ماعدا هناك رائحة مجاري في دورة المياة
Basem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely Amazing Hotel. The Fairmont in the Clock Tower is hands down the best 5-star hotel around the Haram. It’s incredibly clean, modern, and luxurious. From the moment we arrived, the service was exceptional. The Breakfast is one of the I have ever had in a hotel.
Bilal
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They didn’t give me the room I booked
Ahmedul Kabir
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, our stay was good and we appreciate the hospitality. However, we would like to suggest a few improvements specifically related to the dining experience: 1. Private Dining Arrangements: It would be beneficial to have separate dining spaces for families who prefer privacy, especially for women who observe modesty and choose not to reveal their faces in front of non-mahram individuals. 2. Sunnah-Inspired Dining Options: Incorporating options for floor seating, in line with the Sunnah of our beloved Prophet (peace be upon him), would not only be spiritually fulfilling for many guests but could also enhance your appeal to a wider audience seeking a more traditional experience. 3. Hand-Slaughtered Meat Options: Offering hand-slaughtered (zabiha) meat would be highly appreciated by guests who follow this dietary requirement. This addition could increase trust and attract more guests who prioritize this aspect in their meals. Thank you again for the overall positive experience. We hope these suggestions are taken into consideration to further improve your services.
Read More
Yacoub
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel best staff
Ahmed Amer
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyable hotel
shifa
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stuff was amazing really accommodates to every need
Eman
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not ready, the services are very slow
Muhammad
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Entire hotel has dampness. Everything get feel like moist. You name it. Even currency and clothes with in backpack get moist. We got sick.
Sarmad
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed for a couple days with my wife and three kids. We stayed in a triple room. Overall the hotel looks very fancy. They serve dates and coffee several times a day. Breakfast was very average, not upto standards of a fairmont. Room service was subpar, not sure why 2 out of the 4 nights our rooms were not cleaned. Also the amenities were not always replenished such as toothbrushes, slippers, and obviously the water when they didn't show up. The business center was poor, no space if you had your own laptop. I had a conference call and requested a better space (there is a two tier system, the fairmont gold has a better one I suppose) but that was denied to me.
Read More
Chaudry
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Make
Hassan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice Hotel , quiet Room , great service Fast checkin process..great staff Thanks all…
Sherif
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice and comfortable place.
Altamash
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very huge hotel but to much walking
Saleem
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s pretty clean and so help full stuff
Saud
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds. The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
Read More
Amira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service also got a upgrade happy with everything
ADAM
icon-Business with Children
Business with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

❤️
sadia
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is a great property and lived up to its reputation. The rooms were very comfortable and clean and kitted out with very modern facilities. The breakfast was fantastic. I got a Haraam view room and it was so worth it. Was a very special stay. The staff were all very helpful and polite. The one thing I would say is that the room service line took forever to answer and pick up. I appreciate it is a busy hotel and apparently there is a way to order online as well. However, that option is not at all obvious or working. I was able to go online using a QR code and access the menu but there was no way to order online even though the staff were saying there is. As a result I had to stay on the room service hold line for nearly 30 mins. Aside from this minor hiccup, it was a great stay. I would highly recommend to others and also go again myself if the occasion arose.
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Alia
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Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When I checked in I was given a very small corner room with three beds tightly packed next to each other with no space between beds to pass through. No night stands were next to any beds. It felt like sardines stacked there. I had a for booking for three adults. I went back to the check in desk and the deputy manager changed the room to an adjacent room that had more space and furniture. I don’t know why the first employee didn’t check us in the room we booked originally since it was available. Also the first room bathroom was smelling like cigarettes although it’s a smoke free property. Additionally we asked for a white flat sheet to use under the fleece blanket they gave us for the extra bed or an extra comforter. They kept bringing a wrong item (another fleece blanket). I kept calling and explaining that a need a white flat sheet. In the end they brought nothing and ignored my request. Over all we had a nice stay except for the misfortunate events in the beginning that I wouldn't expected from The Fairmont.
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