Ascott Raffles Place Singapore

Dear Denny, Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence for your holiday in our city-state and for taking time to review your stay experience at our centrally located serviced residence. We are thrilled to learn your son and you had an enjoyable and comfortable stay with us, and you like our central location with proximity to many eateries, tourist attractions and public transport options convenient. We truly hope you will now make our serviced residence your choice lodging whenever your travels bring you back to Singapore and you will also recommend Ascott Raffles Place to your family and friends back home. All of us sincerely thank you for giving us the great privilege and pleasure of hosting your son and you at our centrally located serviced residence and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. Kind regards, The management of Ascott Raffles Place Singapore

Dear Johnson, Greetings from your friendly team at Ascott Raffles Singapore and for choosing our centrally located serviced residence for your advance birthday celebration. We are incredibly grateful you took the time to review your experience at our serviced residence and for letting us know you had a great stay with us. We are thrilled to learn you are impressed with the décor and ambience of our 108sqm Finlayson suite. Our management values our customer satisfaction as a top priority and we are committed to our customers. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. It's customers like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you a happy blessed birthday. Thank you. Kind regards, The management of Ascott Raffles Place Singapore

Dear Shaiful, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for your valued support for our serviced residence. We are incredibly grateful you took the time out to review your stay experiences at our serviced residence and we are delighted your lovely family and you had an enjoyable and comfortable stay with us. We are truly grateful for your heart-warming compliment for our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you! --- It has been our great pleasure being served to your family and you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore

Dear Wong Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. All of us are delighted you had a pleasant stay with us, and you like the décor and ambiance of our fully equipped suites. We sincerely apologise for any disappointment and discomfort caused to you by the smell from the bathroom basin drainage in the 8h level Cutler suite assigned for your stay, and we would like to assure you our housekeeping team shall be carrying out the needed corrective works. We truly hope this slight detraction in your stay will not deter you from returning to stay with us again. Thank you for giving us the great privilege and pleasure of hosting you at our serviced residence and all of us earnestly look forward to welcoming you back. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore

Dear Terence, Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for reviewing your recent stay with us. We are delighted you had a great stay with us, and you are impressed with the cleanliness, décor and ambiance of our suites. All of us are also heartened to learn you find our strategic location with easy accessibility to many amenities and eateries ideal and convenient. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking our team for their dedicated service. Thank you! --- All of us earnestly look forward to welcoming you back and be of service to you again, and we invite you to let us know if there is anything we may assist with your future stays with us as we would be most glad to be of assistance to you. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. Thank you for your valued support.---- Kind regards, The management of Ascott Raffles Place Singapore

Dear Azizah, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our serviced residence for your parents’ anniversary and for letting us know your lovely family had a great stay with us. We are truly grateful and humbled by your lovely compliments for our our Resident Service team member Pearlyn. Please be assured we shall be sharing your heartwarming compliment with Pearlyn and thanking her for her dedication to providing a service level that surpasses those in our industry. We at Ascott Raffles Place, firmly believe in delivering service from the heart as this is very important in determining our guests’ stay satisfaction and nothing motivates us more than knowing our service has been a big contribution to the success of your stay with us. Thank you for making us feel valued too! --- It has truly been our great pleasure and privilege to have been of service to your family and you, and all of us earnestly look forward to welcoming you back and be of service to your family and again. We are at your service, and we wish your parents a blessed anniversary. Thank you for your valued support. --- Kind regards, The management of Ascott Raffles Place Singapore

Dear Eunice, Greetings from your friendly team at Ascott Raffles Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time to review your experience at our serviced residence and for letting us know you had a great stay with us. ---- We are thrilled to learn you are impressed with the décor and ambiance of our 108sqm Finlayson suite. Our management values our customer satisfaction as top priority and we are committed to our customers. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its customers like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. --- All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you. --- Kind regards, The management of Ascott Raffles Place Singapore

Dear Low, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our centrally located serviced residence and for taking time to review your stay with us. We are delighted you had a comfortable stay with us, and you are impressed with the décor and ambiance of our fully equipped 109sqm Finlayson Suite. We sincerely apologise for the disappointment caused to you by our team’s failure to provide you with bathrobes when you requested, and we would like to assure you our various management teams shall investigate and counsel their team member concerned. All of us sincerely hope this slight detraction in your stay will not prevent you from staying with us again. Thank you for giving us the pleasure and privilege of hosting you at our serviced residence. We earnestly look forward to welcoming you back. Kind regards, The management of Ascott Raffles Place

Dear Sharmely, We deeply regret to learn you have been dissatisfied with your stay at our serviced residence and we are truly sorry for the disappointment caused to you by our service. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. We truly appreciate your valuable feedback and following your feedback, we would like to assure you our various management teams shall be investigating, and we shall definitely focus our efforts in the areas we lack. All of us truly hope you will us an opportunity to recover your lackluster stay experience and allow us to change your impression of our service. It is our earnest wish you to welcome you back, giving us the opportunity to create a better experience for you. All of us sincerely wish you well as you embark on this next chapter of life. Thank you. Kind regards, The management of Ascott Raffles Place