Mandarin Oriental, Singapore

Hotels
Preferred Partner Plus
No. 7 in Luxury Hotel & Resort in Singapore
8.8
/10
Very Good
545 reviews

What Guests Say About Their Stay

Haw C. Y.
10.0
/ 10
Service was tip top and professional, in room dining was perfect, food was delicious
Siong J. W.
10.0
/ 10
The staff were extremely nice and helpful! They are willing to accommodate to our different needs and wants, offering early check in and late check out. Place is posh and well maintained! Will definitely come back again if I have a chance!
Victor C.
9.7
/ 10
After our Easter stay, we are back at MO for another stay on the eve of National Day. Due to the rescheduling of the National Day performance till 21 Aug, a ceremonial parade was held on the morning of National Day instead and as a result it became a bonus for us as we are able to sight the floating platform from our room. MO service continues to be top notch but the front desk staff appeared to be overwhelmed. While the bedroom is in need of some refurbishment, it was kept clean and comfortable. The button of the toilet bowl flush probably needs a fixing as it was tough to push down. It was another great stay at MO and I understand that MO will be supporting the stay home notice scheme and will be closed to the staycation guests the next day following our check out. Likely to be back soon following its opening.
Kiren K. R. S.
9.7
/ 10
The hotel room was superb, overlooking the city skyline. Beds were very comfortable and breakfast was fantastic! Service staff were really very good and experienced! Location was a stone's throw away from the mall and MRT. We loved it!
Fira
9.7
/ 10
You get what you paid for, services was great. Room was great. Check-in and out was a breeze too.
In the Area
See Map
5 Raffles Ave, Marina Square, Marina Bay, Singapore, 039797

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
About Mandarin Oriental, Singapore Mandarin Oriental, Singapore is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. This hotel is the perfect choice for couples seeking a romantic escape or a honeymoon retreat. Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental, Singapore, a wonderful accommodation for your family holiday. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. From business event to corporate gathering, Mandarin Oriental, Singapore provides complete services and facilities that you and your colleagues need. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Are you a shopaholic? Staying at Mandarin Oriental, Singapore will surely spoil you for numerous shopping centres nearby. Spa treatment is one of the main highlights of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Mandarin Oriental, Singapore is a hotel with great comfort and excellent service according to most hotel's guests. Create precious and unforgettable memories during your stay at Mandarin Oriental, Singapore.
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What's around Mandarin Oriental, Singapore

5 Raffles Ave, Marina Square, Marina Bay, Singapore, 039797
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Lobby Mandarin Oriental, Singapore
Lobby 2 Mandarin Oriental, Singapore

Discover More About Mandarin Oriental, Singapore

Overview of Mandarin Oriental, Singapore

Mandarin Oriental, Singapore exudes an air of sophisticated elegance, blending contemporary design with subtle Asian influences. Nestled in the heart of Marina Bay, it offers stunning views of the city skyline and the waterfront. The surrounding neighbourhood is vibrant and bustling, with a mix of business and leisure activities. You'll find yourself within easy reach of iconic landmarks like the Merlion and Gardens by the Bay.

Getting around is a breeze, with convenient access to public transport options, including the MRT (Mass Rapid Transit) system, allowing you to explore different parts of Singapore with ease. The hotel's central location makes it a perfect base for both business and leisure travellers, offering a blend of comfort and convenience.

Mandarin Oriental, Singapore

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Mandarin Oriental, Singapore Facilities

Featuring 510 rooms in total, Mandarin Oriental, Singapore offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring Singapore with friends, the hotel caters to a variety of needs. Families can appreciate the spacious rooms and kid-friendly amenities, while digital nomads will find the high-speed internet and comfortable workspaces ideal for productivity. Leisure travellers can unwind by the pool or indulge in spa treatments.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed for ultimate comfort, featuring plush bedding, high-speed Wi-Fi, a dedicated workspace, and well-appointed bathrooms with premium toiletries. In-room conveniences such as a mini-fridge, coffee/tea making facilities, and a flat-screen TV ensure a relaxing and enjoyable stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Mandarin Oriental, Singapore

The ambience at Mandarin Oriental, Singapore is generally refined and tranquil, offering a welcome escape from the city's hustle and bustle. Mornings are typically calm, with guests enjoying breakfast at the hotel's dining venues. Evenings bring a more vibrant atmosphere, with people gathering at the bars and restaurants.

While specific tours may vary, the concierge can often assist with arranging excursions to popular attractions. It's always a good idea to inquire about any special events or promotions happening during your stay.

When checking in, be prepared to present your passport and booking confirmation. It's customary to tip hotel staff for exceptional service. Remember to be mindful of noise levels, especially during late hours, and respect the hotel's policies regarding smoking and other regulations.

How to Get to Mandarin Oriental, Singapore

Singapore Changi Airport is a major international airport nearby, offering connections to destinations worldwide. From the airport, you can reach the hotel in around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly option for transportation.

Food Near Mandarin Oriental, Singapore

Many hotels in the area provide breakfast options, ranging from buffet spreads to à la carte menus. Some may also offer complimentary drinks or happy hour specials. If your room includes kitchen facilities, you can easily prepare your own meals.

Numerous cafs, restaurants, and convenience stores are located within walking distance of the hotel. Be sure to try local delicacies such as Hainanese chicken rice or laksa, available at various price points. For budget-friendly options, explore the nearby hawker centres, offering a wide array of affordable and delicious dishes.

Things to Do Around Mandarin Oriental, Singapore

The hotel's central location provides easy access to a wealth of attractions. Explore a historic temple, wander through a lively night market, or relax in a riverside park. A one-day walkable highlights itinerary could include visiting iconic landmarks and enjoying the vibrant street life.

For a two-day extended stay, consider exploring the cultural districts, visiting museums, and indulging in the local cuisine. In the daytime, explore the gardens and parks, and in the evening, enjoy the nightlife and entertainment options.

Why Mandarin Oriental, Singapore is Popular Among Travellers

Mandarin Oriental, Singapore is popular among travellers for its blend of luxury, convenience, and stunning views. Repeat visitors often appreciate the exceptional service, comfortable accommodations, and prime location. The hotel offers excellent value for money, providing a memorable experience without breaking the bank.

Tips for First-Time Visitors

Consider booking a room with a view of the Marina Bay skyline for an unforgettable experience. Pack light, breathable clothing suitable for Singapore's tropical climate. Don't forget to bring a universal adapter for your electronic devices.

Singapore is a safe and culturally diverse city. English is widely spoken, making communication easy. Be mindful of local customs and etiquette, such as removing your shoes before entering temples and avoiding public displays of affection.

Best Time to Stay at Mandarin Oriental, Singapore

Singapore experiences a tropical climate year-round, with high humidity and temperatures. The peak season is typically during the school holidays and festive periods, when prices may be higher and attractions more crowded. The off-peak season offers lower prices and fewer crowds, making it an ideal time for budget-conscious travellers.

Consider planning your visit around local events, festivals, or holidays for a unique cultural experience. Quieter times of the year, such as the shoulder seasons, offer a balance of pleasant weather and fewer tourists.

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All facilities in Mandarin Oriental, Singapore

Bar, Cafe and Lounge Mandarin Oriental, Singapore
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental, Singapore
Swimming Pool
Fitness Center Mandarin Oriental, Singapore
Fitness Center
Functional Hall Mandarin Oriental, Singapore
Functional Hall
Lobby Mandarin Oriental, Singapore
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Hot tub
  • Steam room
  • Sauna

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Parking with surcharge
  • Car rental
  • Limo or town car service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • CRIBS
  • Highchairs
  • Pets allowed

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • In-room accessibility

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Sports and Recreations

  • Cycling
  • Fitness center

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Mandarin Oriental, Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit SGD 0.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Singapore
510
Number of floors in Mandarin Oriental, Singapore
23
Another facilities in Mandarin Oriental, Singapore
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Mandarin Oriental, Singapore

What are available facilities at Mandarin Oriental, Singapore?
There are top facilites at Mandarin Oriental, Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Singapore?
The standard check-in time at Mandarin Oriental, Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Singapore provide breakfast?
Yes, Mandarin Oriental, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mandarin Oriental, Singapore have?
Mandarin Oriental, Singapore is a 5.0-star hotel.
How many floors does Mandarin Oriental, Singapore have?
Mandarin Oriental, Singapore has 23 floors.
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More Reviews from Other Guests in Mandarin Oriental, Singapore

8.7
Very Good
From 403 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.3

People often mention about Mandarin Oriental, Singapore
All
Surroundings (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews Mandarin Oriental, Singapore

Number of reviews per page
20
40
Customer reviews
Tony
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
Very nice experience compare to swissotel.
1 people find it helpful
Vu Thi Loan Hien
icon-origin-TRAVELOKA
6.0
/10
Reviewed 176 week(s) ago
This hotel always try cut take money from guests.
1 people find it helpful
Liang Yishan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 192 week(s) ago
The service is awesome. Wonderful and polite staff.
Find this review helpful?
Profile Picture
VALERIE N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
Did not get to stay at this hotel as I was informed that it is shn hotel 3 weeks prior to my staycation. Changed to Shangrila instead. Would love to try Mandarin Oriental when have chance in future thanks!
1 people find it helpful
Kerlyn
icon-origin-TRAVELOKA
5.1
/10
Reviewed 219 week(s) ago
The service recovery was relatively bad. My stay has been rescheduled twice and there is definitely plenty of space for improvement in the way the Hotel is handling the situation. I'm not having any high expectations of my upcoming stay at MO.
4 people find it helpful
Phoon Y. X.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 222 week(s) ago
Great view of the swimming pool and the Singapore Flyer. Amazing service from the moment you step into the hotel. Would love to be back again! Thank you.
Find this review helpful?
Haw C. Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 222 week(s) ago
Service was tip top and professional, in room dining was perfect, food was delicious
Find this review helpful?
Siong J. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 222 week(s) ago
The staff were extremely nice and helpful! They are willing to accommodate to our different needs and wants, offering early check in and late check out. Place is posh and well maintained! Will definitely come back again if I have a chance!
Find this review helpful?
Victor C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 222 week(s) ago
After our Easter stay, we are back at MO for another stay on the eve of National Day. Due to the rescheduling of the National Day performance till 21 Aug, a ceremonial parade was held on the morning of National Day instead and as a result it became a bonus for us as we are able to sight the floating platform from our room. MO service continues to be top notch but the front desk staff appeared to be overwhelmed. While the bedroom is in need of some refurbishment, it was kept clean and comfortable. The button of the toilet bowl flush probably needs a fixing as it was tough to push down. It was another great stay at MO and I understand that MO will be supporting the stay home notice scheme and will be closed to the staycation guests the next day following our check out. Likely to be back soon following its opening.
Read More
Find this review helpful?
Melissa S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 223 week(s) ago
Everything was good, except the suite was rather dated. Time for a refresh.
Find this review helpful?
Law M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 224 week(s) ago
It was an awesome experience staying with MO, all the staff are very friendly and cheerful - from front door greeting to the receiption to the dining setup to the housekeeping to the swimming pool! When we provided feedback they all will act on immediately. The dinner from MO bar was awesome! We were thrilled to see the presentation despite it was in room dining setup! Seafood platter was fresh and the sauce was amazing, loving all the mains too and the Grand Cru Chocolate dessert! Though there was a little miscommunication on our change of the breakfast reservation the person I spoke to on the phone tried her best to expedite our breakfast for us. We feedback on the lift noise and there is a personal call after we check out from the manager to check on us if we are OK! Thank you for all the personal touch and care rendered to us during our stay! I must say the view is fantastic! We will be back! Too bad the NDP preview was cancelled due to the current situation if not it will be a perfect spot to watch in our room!
Read More
+2
Find this review helpful?
Derrick Y.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 224 week(s) ago
Slamming sound of room doors early in the morning. Probably caused by occupant or housekeeping team. Just so irritating each morning.
Find this review helpful?
Tan B. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 224 week(s) ago
Awesome staycation in the hotel. Suitable for family with kids. The view is good for relaxation even though we are just in the room. The breakfast set come with varieties and taste good too.
Find this review helpful?
Garcia Cherry Bernadette Lector
icon-origin-TRAVELOKA
9.7
/10
Reviewed 225 week(s) ago
The family enjoyed our 3D2N stay because of the personalised service, staff professionalism, variety of breakfast food and comfortable room which looked exactly as in the website except that they gave us twin beds instead of king bed so my husband and I had to sleep separately. Nevertheless, we plan to return as we really like the pool and the ambience of the hotel.
Read More
Find this review helpful?
Tan Y. N. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 225 week(s) ago
Booked a one night staycation to celebrate my little one's birthday. Completely enjoyed the comfortable room, pool and awesome view. Being offered a late check out as well. Highly recommended.
1 people find it helpful
Wendy Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 225 week(s) ago
Stayed 3D2N in Mandarin Oriental for my honeymoon staycation. My husband and I were very thankful that one of our nights (we made 2 separate bookings, 1 deluxe and 1 ocean view) got upgraded from deluxe to ocean view for free. The view from the room was magnificent but the room was outdated for a 5 star hotel in 2020s. We have been hotel hopping for honeymoon so I'm comparing MO room to 5 other local 5 star hotels rooms which we had stayed thus far. Cons: No bidet, no complimentary mini bar (2 bottles of Taping Tapir drinks were given though), no Nespresso machine in the room, no pillow menu option, complimentary breakfasts were not included in the package. Pros: Complimentary chocolate given (for our special occasion), room was spacious, carpeted flooring in the room and throughout the hotel, water heating system in the room was efficient, cosy bathrobe and bedroom slipper, awesome view from room and pool, relaxing and big pool, attentive staffs, nice lunch buffet from Melt Cafe, responsive sales team, turndown and room service was awesome, gave a complimentary picture during check out. Overall, will return to stay for the breathtaking view and pool and if the price is reasonable.
Read More
Find this review helpful?
Kiren K. R. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 226 week(s) ago
The hotel room was superb, overlooking the city skyline. Beds were very comfortable and breakfast was fantastic! Service staff were really very good and experienced! Location was a stone's throw away from the mall and MRT. We loved it!
+5
Find this review helpful?
Fira
icon-origin-TRAVELOKA
9.7
/10
Reviewed 227 week(s) ago
You get what you paid for, services was great. Room was great. Check-in and out was a breeze too.
Find this review helpful?
Teng Y. J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 227 week(s) ago
I had the most pleasant stay here. The staffs there are very friendly and helpful. I would highly recommend it to everyone!
Find this review helpful?
Muhammad F. B. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 227 week(s) ago
The best hotel that I have been to so far 👍🏻
Find this review helpful?
Number of reviews per page
20
40

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Lobby 4 Mandarin Oriental, Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 403 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.3

People often mention about Mandarin Oriental, Singapore
All
Surroundings (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mandarin Oriental, Singapore

Number of reviews per page
20
40
Customer reviews
Tony
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
Very nice experience compare to swissotel.
1 people find it helpful
Vu Thi Loan Hien
icon-origin-TRAVELOKA
6.0
/10
Reviewed 176 week(s) ago
This hotel always try cut take money from guests.
1 people find it helpful
Liang Yishan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 192 week(s) ago
The service is awesome. Wonderful and polite staff.
Find this review helpful?
Profile Picture
VALERIE N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
Did not get to stay at this hotel as I was informed that it is shn hotel 3 weeks prior to my staycation. Changed to Shangrila instead. Would love to try Mandarin Oriental when have chance in future thanks!
1 people find it helpful
Kerlyn
icon-origin-TRAVELOKA
5.1
/10
Reviewed 219 week(s) ago
The service recovery was relatively bad. My stay has been rescheduled twice and there is definitely plenty of space for improvement in the way the Hotel is handling the situation. I'm not having any high expectations of my upcoming stay at MO.
4 people find it helpful
Phoon Y. X.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 222 week(s) ago
Great view of the swimming pool and the Singapore Flyer. Amazing service from the moment you step into the hotel. Would love to be back again! Thank you.
Find this review helpful?
Haw C. Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 222 week(s) ago
Service was tip top and professional, in room dining was perfect, food was delicious
Find this review helpful?
Siong J. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 222 week(s) ago
The staff were extremely nice and helpful! They are willing to accommodate to our different needs and wants, offering early check in and late check out. Place is posh and well maintained! Will definitely come back again if I have a chance!
Find this review helpful?
Victor C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 222 week(s) ago
After our Easter stay, we are back at MO for another stay on the eve of National Day. Due to the rescheduling of the National Day performance till 21 Aug, a ceremonial parade was held on the morning of National Day instead and as a result it became a bonus for us as we are able to sight the floating platform from our room. MO service continues to be top notch but the front desk staff appeared to be overwhelmed. While the bedroom is in need of some refurbishment, it was kept clean and comfortable. The button of the toilet bowl flush probably needs a fixing as it was tough to push down. It was another great stay at MO and I understand that MO will be supporting the stay home notice scheme and will be closed to the staycation guests the next day following our check out. Likely to be back soon following its opening.
Read More
Find this review helpful?
Melissa S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 223 week(s) ago
Everything was good, except the suite was rather dated. Time for a refresh.
Find this review helpful?
Law M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 224 week(s) ago
It was an awesome experience staying with MO, all the staff are very friendly and cheerful - from front door greeting to the receiption to the dining setup to the housekeeping to the swimming pool! When we provided feedback they all will act on immediately. The dinner from MO bar was awesome! We were thrilled to see the presentation despite it was in room dining setup! Seafood platter was fresh and the sauce was amazing, loving all the mains too and the Grand Cru Chocolate dessert! Though there was a little miscommunication on our change of the breakfast reservation the person I spoke to on the phone tried her best to expedite our breakfast for us. We feedback on the lift noise and there is a personal call after we check out from the manager to check on us if we are OK! Thank you for all the personal touch and care rendered to us during our stay! I must say the view is fantastic! We will be back! Too bad the NDP preview was cancelled due to the current situation if not it will be a perfect spot to watch in our room!
Read More
+2
Find this review helpful?
Derrick Y.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 224 week(s) ago
Slamming sound of room doors early in the morning. Probably caused by occupant or housekeeping team. Just so irritating each morning.
Find this review helpful?
Tan B. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 224 week(s) ago
Awesome staycation in the hotel. Suitable for family with kids. The view is good for relaxation even though we are just in the room. The breakfast set come with varieties and taste good too.
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Garcia Cherry Bernadette Lector
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9.7
/10
Reviewed 225 week(s) ago
The family enjoyed our 3D2N stay because of the personalised service, staff professionalism, variety of breakfast food and comfortable room which looked exactly as in the website except that they gave us twin beds instead of king bed so my husband and I had to sleep separately. Nevertheless, we plan to return as we really like the pool and the ambience of the hotel.
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Tan Y. N. W.
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9.7
/10
Reviewed 225 week(s) ago
Booked a one night staycation to celebrate my little one's birthday. Completely enjoyed the comfortable room, pool and awesome view. Being offered a late check out as well. Highly recommended.
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Wendy Y.
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9.4
/10
Reviewed 225 week(s) ago
Stayed 3D2N in Mandarin Oriental for my honeymoon staycation. My husband and I were very thankful that one of our nights (we made 2 separate bookings, 1 deluxe and 1 ocean view) got upgraded from deluxe to ocean view for free. The view from the room was magnificent but the room was outdated for a 5 star hotel in 2020s. We have been hotel hopping for honeymoon so I'm comparing MO room to 5 other local 5 star hotels rooms which we had stayed thus far. Cons: No bidet, no complimentary mini bar (2 bottles of Taping Tapir drinks were given though), no Nespresso machine in the room, no pillow menu option, complimentary breakfasts were not included in the package. Pros: Complimentary chocolate given (for our special occasion), room was spacious, carpeted flooring in the room and throughout the hotel, water heating system in the room was efficient, cosy bathrobe and bedroom slipper, awesome view from room and pool, relaxing and big pool, attentive staffs, nice lunch buffet from Melt Cafe, responsive sales team, turndown and room service was awesome, gave a complimentary picture during check out. Overall, will return to stay for the breathtaking view and pool and if the price is reasonable.
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Kiren K. R. S.
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9.7
/10
Reviewed 226 week(s) ago
The hotel room was superb, overlooking the city skyline. Beds were very comfortable and breakfast was fantastic! Service staff were really very good and experienced! Location was a stone's throw away from the mall and MRT. We loved it!
+5
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Fira
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9.7
/10
Reviewed 227 week(s) ago
You get what you paid for, services was great. Room was great. Check-in and out was a breeze too.
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Teng Y. J.
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9.7
/10
Reviewed 227 week(s) ago
I had the most pleasant stay here. The staffs there are very friendly and helpful. I would highly recommend it to everyone!
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Muhammad F. B. R.
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9.7
/10
Reviewed 227 week(s) ago
The best hotel that I have been to so far 👍🏻
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