Search Hotels
- /
- /
- /
- /
- Hotel in V Hotel Bencoolen
See Other Accommodations in Bugis
See All Photos
V Hotel Bencoolen
Hotels
Preferred Partner Plus
Sustainable Hotel
8.6
/10
Very Good
4,899 reviews
What Guests Say About Their Stay
Accessibility (91)
Staff Friendliness (80)
Surroundings (75)
Distance To City Center (74)
Verified Traveler
9.1
/ 10
The staff was very friendly, the location is also great. Good choice if you want to stay near MRT/bus station and still close to the city (like Orchard/Marina).
Nura
9.4
/ 10
Had a wonderful stay at V Bencoolen Hotel. The room was clean and comfortable, Ms. Kelli and staff were friendly and helpful, and the location was perfect. Would definitely come back!
A***l
9.1
/ 10
Benson and Henry were so helpful for me and my husband during the stay at SG! I was so impressed by the superb services. Thank you!
ronny t.
10.0
/ 10
I had a very pleasant stay at this hotel. All the staff were friendly and professional, making my stay truly enjoyable. I would like to especially thank Mr. Henry (Busoh) at the front office — he was exceptionally kind and helpful, leaving a great first impression upon arrival. Thank you for the excellent service. I’m happy to give a 5-star rating and will definitely recommend this hotel to my friends and family.
J***a
9.4
/ 10
The hotel is very clean and comfortable, and the staff are very helpful and friendly, especially Mr. Henry, who assisted my luggage. Very recommended hotel when you are in Singapore. 🫶🏻🫶🏻☺️☺️
In the Area
See Map
48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
Main Facilities
Read More
This accommodation offers:
Outdoor pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Laundry
AC
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Read More
Available Room Types in V Hotel Bencoolen
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around V Hotel Bencoolen
48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
Discover More Places
Discover More About V Hotel Bencoolen
Overview of V Hotel Bencoolen
V Hotel Bencoolen offers a blend of modern design and comfortable accommodation in the heart of Singapore's arts and heritage district. The hotel's stylish interiors and relaxed atmosphere make it a popular choice for travellers seeking a convenient base to explore the city. Located in the Bencoolen area, the hotel is surrounded by museums, art galleries, and historical landmarks, providing a rich cultural experience right at your doorstep.
The hotel benefits from excellent transport links, with several MRT stations within easy walking distance, providing quick access to Orchard Road, Marina Bay, and other key areas of Singapore. The neighbourhood itself is vibrant and bustling, with a mix of local eateries, trendy cafes, and shopping options. Whether you're interested in art, history, or simply soaking up the local atmosphere, V Hotel Bencoolen puts you in the perfect location.
What sets V Hotel Bencoolen apart is its commitment to providing a comfortable and affordable stay without compromising on style or convenience. The hotel's modern amenities and friendly service ensure a pleasant experience for all guests.
V Hotel Bencoolen
, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.V Hotel Bencoolen Facilities
Featuring 271 rooms in total, V Hotel Bencoolen offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.
The hotel boasts a range of facilities designed to cater to the needs of different travellers. Families will appreciate the spacious rooms and convenient location, while digital nomads can take advantage of the high-speed Wi-Fi and comfortable workspaces. Groups travelling together will find the hotel's communal areas perfect for socialising and relaxing after a day of exploring the city. Leisure travellers will enjoy the hotel's proximity to key attractions and its tranquil atmosphere.
The accommodation provides a range of facilities and amenities for guests, including .
Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, comfortable bedding, and modern bathrooms. In-room conveniences such as a mini-fridge and coffee/tea making facilities add to the overall comfort and convenience of your stay. The rooms are designed to be a relaxing haven after a busy day of sightseeing or business meetings.
All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.
What to Expect When Staying at V Hotel Bencoolen
Expect a vibrant yet relaxed ambience at V Hotel Bencoolen. The hotel is known for its friendly and efficient service, ensuring a smooth and hassle-free stay. Mornings are typically quiet, with guests enjoying breakfast or preparing for their day's adventures. Evenings are more social, with guests gathering in the common areas to unwind and share their experiences.
While the hotel may not offer organised tours, the staff are always happy to provide recommendations and assistance with booking local activities. Insider tips include taking advantage of the hotel's convenient location to explore the surrounding neighbourhood on foot. When checking in, be prepared to provide identification and a credit card for incidentals. Remember to be respectful of local customs and traditions during your stay.
How to Get to V Hotel Bencoolen
The nearest major international airport is easily accessible from V Hotel Bencoolen. From the airport, you can reach the hotel in around 30-60 minutes by taxi, depending on traffic conditions. Alternatively, there are affordable bus connections to the city centre, followed by a short taxi or MRT ride to the hotel. Several MRT stations are within walking distance, making it easy to get around Singapore.
Food Near V Hotel Bencoolen
While V Hotel Bencoolen may offer breakfast options, there are plenty of other dining choices nearby. Numerous cafes and restaurants are within walking distance, offering a variety of cuisines to suit all tastes and budgets. For a taste of local flavours, try some of the hawker stalls in the area, offering dishes such as chicken rice, laksa, and satay at budget-friendly prices. Convenience stores are also readily available for snacks and drinks.
Things to Do Around V Hotel Bencoolen
The area surrounding V Hotel Bencoolen is rich in cultural and historical attractions. Visit a nearby historic temple to experience Singapore's religious heritage, or explore a lively night market for local street food and souvenirs. A riverside park offers a tranquil escape from the city's hustle and bustle. For a one-day walkable highlights tour, start with a visit to a major museum, followed by a stroll through the historic district and ending with dinner at a local restaurant. A two-day extended stay could include a day trip to a nearby island or a visit to a botanical garden.
Why V Hotel Bencoolen is Popular Among Travellers
V Hotel Bencoolen is popular among travellers for its affordability, convenient location, and stylish design. Repeat visitors often appreciate the hotel's friendly service and comfortable rooms. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring Singapore without breaking the bank. The unique experiences offered by the surrounding neighbourhood, with its mix of art, culture, and history, also contribute to the hotel's popularity.
Tips for First-Time Visitors
For first-time visitors, consider booking a room on a higher floor for better views. When packing, remember to bring lightweight clothing suitable for Singapore's tropical climate, as well as a universal adaptor for your electronic devices. Be aware of local customs and etiquette, such as removing your shoes before entering temples and avoiding public displays of affection. English is widely spoken in Singapore, making communication easy for most travellers.
Best Time to Stay at V Hotel Bencoolen
The best time to stay at V Hotel Bencoolen depends on your preferences and budget. The peak season is typically during the school holidays and major festivals, when prices are higher and the city is more crowded. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable. Consider planning your trip around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.
If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.
Traveloka Offers All Travel Needs At Your Fingertips
Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.
- Flight: Book flights to your dream destinations with competitive rates and flexible options.
- Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
- Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
- Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
- Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.
Ensure to check availability and book in advance to secure the best deals.
Why Book with Traveloka
- Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
- Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
- Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
- New User Coupons: First-time users can avail special coupons for additional savings.
- Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
- Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.
Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!
User-Friendly & Worth It
The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.
Cross-Country Booking Made Easy
A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.
Most Trusted Travel App!
A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.
All facilities in V Hotel Bencoolen
Swimming Pool
Functional Hall
Common Space
Lobby
Accommodation Services
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Money changer
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Hairdryer
- In-room safe
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Buffet breakfast
- No alcohol
Transportation
- Parking with surcharge
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Business Facilities
- Business center
Accommodation Policy & General Information in V Hotel Bencoolen
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at V Hotel Bencoolen | 271 |
Number of floors in V Hotel Bencoolen | 10 |
Another facilities in V Hotel Bencoolen | ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon |
Frequently asked question in V Hotel Bencoolen
What is normal check-in & check-out time at V Hotel Bencoolen?
The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does V Hotel Bencoolen have?
V Hotel Bencoolen is a 4.0-star hotel.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
How many rooms does V Hotel Bencoolen have?
V Hotel Bencoolen has 271 rooms in total.
See All
More Reviews from Other Guests in V Hotel Bencoolen
Overall Ratings & Reviews V Hotel Bencoolen
Traveloka (3,940)
Other sources (959)
8.6
Very Good
From 3,940 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.5
Meal
8.0
Location
9.1
Service and Facilites
8.7
People often mention about V Hotel Bencoolen
All
Accessibility (72)
Staff Friendliness (62)
Surroundings (59)
Distance to City Center (58)
Bathroom (54)
Bedroom (53)
Wifi (52)
Ambiance (42)
Hotel Area (42)
Check-in/out Time (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews V Hotel Bencoolen
Number of reviews per page
20
40
Customer reviews
S***a
Leisure
9.1
/10
Reviewed 3 day(s) ago
This is my 3rd time staying here. The location is convenient, close to MRT and bus station.
See original
Find this review helpful?
RA
Rizky A. K. P.
9.1
/10
Reviewed 4 day(s) ago
The staff is very helpful. Good service from Henry. Very impressive and helpful.
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Thank you for taking the time to share your feedback regarding your recent experience with our team. We are delighted to hear that you found our staff, particularly Henry, to be helpful and that you were impressed with the service provided.
Your kind words serve as a great motivation for us to continue delivering exceptional service. We will ensure that Henry and the rest of the team are recognized for their efforts.
If there is anything further we can assist you with or if you have additional feedback, please do not hesitate to reach out.
Thank you once again for your positive remarks.
Naniek A.
9.7
/10
Reviewed 4 day(s) ago
I stayed overnight with my husband and son to accompany my son who was about to take his high school entrance exam. The service provided by the hotel staff was extraordinary, making our stay comfortable, especially when we had a problem caused by our own fault, they always smiled and quickly came within minutes... a sweet experience that will not be forgotten with the hospitality, courtesy, agility and speed of service, and bonuses given by the hotel staff. Thank you very much...🩵🩵🩵
Read More
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you and your family had a comfortable stay while accompanying your son for his high school entrance exam.
It is our utmost priority to provide exceptional service, and we are thrilled that our staff was able to assist you promptly and with a smile, even in challenging situations. Your kind words about their hospitality, courtesy, agility, and speed of service mean a great deal to us.
We appreciate your feedback and look forward to welcoming you back for another memorable experience in the future. If there is anything else we can do for you or if you have any additional comments or suggestions, please do not hesitate to reach out.
Verified Traveler
9.4
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly, especially Bro Lipsek, Leon, Benson, A Long, and Pak Cik.... Thank you.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our staff to be friendly and accommodating, particularly Bro Lipsek, Leon, Benson, and A Long.
At [Hotel Name], we strive to provide exceptional service and create a welcoming atmosphere for all our guests. Your kind words will certainly be shared with the team as they continue to work hard in ensuring a pleasant experience for everyone.
If there is anything more you would like to share about your stay or if there are any areas where we can improve, please do not hesitate to reach out. We look forward to welcoming you back in the future!
G***a
9.4
/10
Reviewed 2 week(s) ago
Best!
Recommended hotel, close to many places.
MRT next door. Mosque in front.
Close to Bugis Street.
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, with easy access to various attractions, the MRT station, and local amenities such as Bugis Street.
Your satisfaction is our top priority, and it is rewarding to know that we met your expectations. If there’s anything more we can do to enhance your experience during future visits, please do not hesitate to let us know.
We look forward to welcoming you back soon!
i***a
Leisure
9.7
/10
Reviewed 3 week(s) ago
Pride of customer service... His name is Benson.
Find this review helpful?
Accommodation's Reply
12 Oct 2025
Thank you for your feedback regarding our customer service. We take great pride in providing exceptional support to our customers, and it is always encouraging to hear positive experiences.
Your comments are invaluable to us as we continuously strive to improve our services. If there are any specific aspects of your experience that stood out or if you have further suggestions, please feel free to share them with us.
We appreciate your support and look forward to serving you again in the future.
AT
Adhisurya T.
Leisure
8.8
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We are delighted to hear that you found our staff to be friendly and helpful.
At V Hotel Bencoolen, we strive to provide exceptional service, and it is rewarding to know that our team made a positive impression during your stay. Your kind words will certainly be shared with them, as they serve as motivation to continue delivering outstanding hospitality.
If there is anything else you would like to share about your visit or if there are ways we can improve further, please do not hesitate to reach out. We value your input and look forward to welcoming you back in the future.
Verified Traveler
9.1
/10
Reviewed 4 week(s) ago
The staff was very friendly, the location is also great. Good choice if you want to stay near MRT/bus station and still close to the city (like Orchard/Marina).
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and that our location met your needs so well.
We strive to provide our guests with convenient access to public transportation, as well as proximity to key attractions in the city. It is gratifying to know that this contributed positively to your experience.
Your kind words motivate us to continue delivering exceptional service. Should you have any further comments or suggestions, please do not hesitate to reach out.
We look forward to welcoming you back in the future!
L***n
Leisure
10.0
/10
Reviewed 4 week(s) ago
Clean 👍 It's really nice, I like it. There's another mattress on top.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your positive feedback! I am delighted to hear that you found the space to be clean and appealing. Your satisfaction is very important to us.
I also appreciate your note regarding the additional mattress. If there are any further adjustments or enhancements you would like us to consider, please do not hesitate to let me know.
Thank you once again for your input!
i***a
Leisure
8.5
/10
Reviewed 5 week(s) ago
The hotel is beside the MRT station, near Bugis, hotel staff was friendly and helpful.
Find this review helpful?
Accommodation's Reply
03 Oct 2025
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, especially being near the MRT station and Bugis.
It is also wonderful to know that our staff made a positive impression on you with their friendliness and helpfulness. We strive to provide exceptional service, and your feedback reassures us that we are on the right track.
We appreciate your kind words and hope to welcome you back in the future for another pleasant stay.
L***i
8.8
/10
Reviewed 5 week(s) ago
The location of the hotel is very strategic, the room is comfortable.
Find this review helpful?
Accommodation's Reply
03 Oct 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel’s location strategic and that you enjoyed the comfort of your room.
At V Hotel Bencoolen, we strive to provide our guests with an exceptional experience, and it is rewarding to know that we met your expectations. Your comments will be shared with our team as they continue to enhance our services.
We look forward to welcoming you back in the future. Should you have any further suggestions or requests, please do not hesitate to reach out.
r***a
8.2
/10
Reviewed 5 week(s) ago
The location is very good. As a budget hotel, the room is standard, not spacious. but good to stay for 2 people. concierge service is very good. Special recommendation to Hendry, who helped us for our luggage, advise which bus to take, and prompt action to lend us umbrella when it rained.
2 people find it helpful
Accommodation's Reply
27 Sep 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our room met your needs as a budget hotel.
We appreciate your kind words about our concierge service, and we will be sure to pass on your compliments to Henry. It is always encouraging for our team members to receive recognition for their efforts in providing excellent service.
Your feedback is invaluable in helping us maintain and improve the quality of our services. We hope to welcome you back in the future for another pleasant stay.
L***a
Staycation
9.1
/10
Reviewed 6 week(s) ago
Always prefer the location. Quick check-in and good service
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you appreciated our location and found the check-in process to be quick and efficient.
At V Hotel Bencoolen, we strive to provide excellent service, and it is rewarding to know that our efforts have positively impacted your stay. Your kind words about our service motivate us to continue delivering exceptional experiences for all our guests.
We look forward to welcoming you back in the future, where we hope to exceed your expectations once again.
TL
Teh L. P.
10.0
/10
Reviewed 7 week(s) ago
I like the hotel, the service is friendly and fast 👍👍
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found our service to be both friendly and efficient.
At V Hotel Bencoolen, we strive to provide exceptional hospitality, and it is rewarding to know that our efforts have made a positive impression on you. Your kind words will certainly motivate our team to continue delivering outstanding service.
We look forward to welcoming you back in the future!
R***y
Leisure
9.4
/10
Reviewed 8 week(s) ago
Check-in and check-out were very fast. We arrived at 1 a.m. and checked in very quickly without a long wait. The location is excellent, close to the MRT, buses, and even in front of a mosque. It's located in a campus area with cool art exhibitions.
See original
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that your check-in and check-out processes were efficient, especially given your late arrival. Our team strives to ensure a seamless experience for all our guests, and it is gratifying to know that we met your expectations.
We appreciate your positive remarks regarding our location. Being situated near public transport options such as the MRT and buses, as well as in proximity to local attractions like art exhibitions and cultural sites, is indeed one of our key advantages. We are glad you found this aspect enjoyable during your stay.
Your feedback is invaluable in helping us maintain high standards of service. Should you have any further comments or suggestions, please do not hesitate to reach out.
Thank you once again for choosing us, and we hope to welcome you back soon.
Centino D. S.
Leisure
9.4
/10
Reviewed 8 week(s) ago
Check-in time is very flexible, as long as there is an empty room, we can check-in immediately even if it is not check-in time.
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Thank you for taking the time to share your feedback regarding our check-in policy. We are delighted to hear that you appreciate the flexibility we offer in this regard.
At our establishment, we strive to provide a seamless experience for our guests, and it is encouraging to know that the option for immediate check-ins, contingent upon room availability, enhances your stay with us. Your satisfaction is our priority, and we are committed to maintaining such standards.
Should you have any further suggestions or require assistance during your next visit, please do not hesitate to reach out.
N***a
Business
8.8
/10
Reviewed 9 week(s) ago
Super strategic location, next to MRT station only 2 min which is very convenient esp if you are travelling with elderly or kiddos. Room is not too spacious but comfortable enough. Staff are friendly. Overall very worth to stay and recommended.
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location to be super strategic, especially in proximity to the MRT station. It is indeed a great advantage for our guests, particularly those traveling with elderly family members or young children.
We appreciate your comments about the comfort of the room and are glad that it met your needs during your visit. Our team takes pride in providing friendly service, and we will certainly pass along your kind words to them.
Your recommendation means a lot to us, and we are grateful for your positive review. We look forward to welcoming you back on your next visit.
DG
Dudy G.
Business
8.5
/10
Reviewed 9 week(s) ago
Good location, right above MRT station
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Thank you for taking the time to share your feedback regarding our location. We are delighted to hear that you appreciate our proximity to the MRT station, as we strive to provide convenient access for all our visitors.
Your positive remarks about our location reaffirm our commitment to offering a welcoming and accessible environment. We hope this convenience enhances your overall experience with us.
Should you have any further suggestions or require assistance, please do not hesitate to reach out. We look forward to serving you again in the future.
ta
triyaningsih a. p.
Leisure
8.1
/10
Reviewed 10 week(s) ago
The location is perfect, just 150m fm MRT station Bencoolen , bus top also walkable, convenient store just beside hotel, and there're food court and cafe near hotel. Masjid Bencoolen in front of hotel. The room is clean dan tidy, even not much spacious. The bathroom is clean, but as moslem traveller, we appreciate if there's bidet on the toilet. And the best point is there's a purifier water machine in the room🥰
Read More
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, being just 150 meters from the Bencoolen MRT station and in close proximity to various amenities such as a convenience store, food court, and café. It is wonderful to know that these aspects contributed positively to your experience.
We appreciate your kind words about the cleanliness and tidiness of your room and bathroom. Our housekeeping team works diligently to maintain high standards, and it is gratifying to receive recognition for their efforts.
Regarding your suggestion for a bidet in the bathroom, we understand the importance of this feature for our Muslim travelers. Please be assured that we will take this into consideration as we continually strive to enhance our facilities and services.
Lastly, we are pleased that you enjoyed having access to a water purifier machine in your room. Providing quality amenities is part of our commitment to ensuring a comfortable stay for all our guests.
Thank you once again for your valuable feedback. We hope to welcome you back soon!
N
Nura
9.4
/10
Reviewed 11 week(s) ago
Had a wonderful stay at V Bencoolen Hotel. The room was clean and comfortable, Ms. Kelli and staff were friendly and helpful, and the location was perfect. Would definitely come back!
3 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a clean and comfortable stay at V Bencoolen Hotel. It's great to know that Ms. Kelli and our staff made a positive impact on your experience, and we truly appreciate your kind words about our location. We can't wait to welcome you back for another fantastic visit!
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Bugis
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews V Hotel Bencoolen
Traveloka (3,940)
Other sources (959)
8.6
Very Good
From 3,940 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.5
Meal
8.0
Location
9.1
Service and Facilites
8.7
People often mention about V Hotel Bencoolen
All
Accessibility (72)
Staff Friendliness (62)
Surroundings (59)
Distance to City Center (58)
Bathroom (54)
Bedroom (53)
Wifi (52)
Ambiance (42)
Hotel Area (42)
Check-in/out Time (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews V Hotel Bencoolen
Number of reviews per page
20
40
Customer reviews
S***a
Leisure
9.1
/10
Reviewed 3 day(s) ago
This is my 3rd time staying here. The location is convenient, close to MRT and bus station.
See original
Find this review helpful?
RA
Rizky A. K. P.
9.1
/10
Reviewed 4 day(s) ago
The staff is very helpful. Good service from Henry. Very impressive and helpful.
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Thank you for taking the time to share your feedback regarding your recent experience with our team. We are delighted to hear that you found our staff, particularly Henry, to be helpful and that you were impressed with the service provided.
Your kind words serve as a great motivation for us to continue delivering exceptional service. We will ensure that Henry and the rest of the team are recognized for their efforts.
If there is anything further we can assist you with or if you have additional feedback, please do not hesitate to reach out.
Thank you once again for your positive remarks.
Naniek A.
9.7
/10
Reviewed 4 day(s) ago
I stayed overnight with my husband and son to accompany my son who was about to take his high school entrance exam. The service provided by the hotel staff was extraordinary, making our stay comfortable, especially when we had a problem caused by our own fault, they always smiled and quickly came within minutes... a sweet experience that will not be forgotten with the hospitality, courtesy, agility and speed of service, and bonuses given by the hotel staff. Thank you very much...🩵🩵🩵
Read More
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you and your family had a comfortable stay while accompanying your son for his high school entrance exam.
It is our utmost priority to provide exceptional service, and we are thrilled that our staff was able to assist you promptly and with a smile, even in challenging situations. Your kind words about their hospitality, courtesy, agility, and speed of service mean a great deal to us.
We appreciate your feedback and look forward to welcoming you back for another memorable experience in the future. If there is anything else we can do for you or if you have any additional comments or suggestions, please do not hesitate to reach out.
Verified Traveler
9.4
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly, especially Bro Lipsek, Leon, Benson, A Long, and Pak Cik.... Thank you.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our staff to be friendly and accommodating, particularly Bro Lipsek, Leon, Benson, and A Long.
At [Hotel Name], we strive to provide exceptional service and create a welcoming atmosphere for all our guests. Your kind words will certainly be shared with the team as they continue to work hard in ensuring a pleasant experience for everyone.
If there is anything more you would like to share about your stay or if there are any areas where we can improve, please do not hesitate to reach out. We look forward to welcoming you back in the future!
G***a
9.4
/10
Reviewed 2 week(s) ago
Best!
Recommended hotel, close to many places.
MRT next door. Mosque in front.
Close to Bugis Street.
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, with easy access to various attractions, the MRT station, and local amenities such as Bugis Street.
Your satisfaction is our top priority, and it is rewarding to know that we met your expectations. If there’s anything more we can do to enhance your experience during future visits, please do not hesitate to let us know.
We look forward to welcoming you back soon!
i***a
Leisure
9.7
/10
Reviewed 3 week(s) ago
Pride of customer service... His name is Benson.
Find this review helpful?
Accommodation's Reply
12 Oct 2025
Thank you for your feedback regarding our customer service. We take great pride in providing exceptional support to our customers, and it is always encouraging to hear positive experiences.
Your comments are invaluable to us as we continuously strive to improve our services. If there are any specific aspects of your experience that stood out or if you have further suggestions, please feel free to share them with us.
We appreciate your support and look forward to serving you again in the future.
AT
Adhisurya T.
Leisure
8.8
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We are delighted to hear that you found our staff to be friendly and helpful.
At V Hotel Bencoolen, we strive to provide exceptional service, and it is rewarding to know that our team made a positive impression during your stay. Your kind words will certainly be shared with them, as they serve as motivation to continue delivering outstanding hospitality.
If there is anything else you would like to share about your visit or if there are ways we can improve further, please do not hesitate to reach out. We value your input and look forward to welcoming you back in the future.
Verified Traveler
9.1
/10
Reviewed 4 week(s) ago
The staff was very friendly, the location is also great. Good choice if you want to stay near MRT/bus station and still close to the city (like Orchard/Marina).
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and that our location met your needs so well.
We strive to provide our guests with convenient access to public transportation, as well as proximity to key attractions in the city. It is gratifying to know that this contributed positively to your experience.
Your kind words motivate us to continue delivering exceptional service. Should you have any further comments or suggestions, please do not hesitate to reach out.
We look forward to welcoming you back in the future!
L***n
Leisure
10.0
/10
Reviewed 4 week(s) ago
Clean 👍 It's really nice, I like it. There's another mattress on top.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your positive feedback! I am delighted to hear that you found the space to be clean and appealing. Your satisfaction is very important to us.
I also appreciate your note regarding the additional mattress. If there are any further adjustments or enhancements you would like us to consider, please do not hesitate to let me know.
Thank you once again for your input!
i***a
Leisure
8.5
/10
Reviewed 5 week(s) ago
The hotel is beside the MRT station, near Bugis, hotel staff was friendly and helpful.
Find this review helpful?
Accommodation's Reply
03 Oct 2025
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, especially being near the MRT station and Bugis.
It is also wonderful to know that our staff made a positive impression on you with their friendliness and helpfulness. We strive to provide exceptional service, and your feedback reassures us that we are on the right track.
We appreciate your kind words and hope to welcome you back in the future for another pleasant stay.
L***i
8.8
/10
Reviewed 5 week(s) ago
The location of the hotel is very strategic, the room is comfortable.
Find this review helpful?
Accommodation's Reply
03 Oct 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel’s location strategic and that you enjoyed the comfort of your room.
At V Hotel Bencoolen, we strive to provide our guests with an exceptional experience, and it is rewarding to know that we met your expectations. Your comments will be shared with our team as they continue to enhance our services.
We look forward to welcoming you back in the future. Should you have any further suggestions or requests, please do not hesitate to reach out.
r***a
8.2
/10
Reviewed 5 week(s) ago
The location is very good. As a budget hotel, the room is standard, not spacious. but good to stay for 2 people. concierge service is very good. Special recommendation to Hendry, who helped us for our luggage, advise which bus to take, and prompt action to lend us umbrella when it rained.
2 people find it helpful
Accommodation's Reply
27 Sep 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our room met your needs as a budget hotel.
We appreciate your kind words about our concierge service, and we will be sure to pass on your compliments to Henry. It is always encouraging for our team members to receive recognition for their efforts in providing excellent service.
Your feedback is invaluable in helping us maintain and improve the quality of our services. We hope to welcome you back in the future for another pleasant stay.
L***a
Staycation
9.1
/10
Reviewed 6 week(s) ago
Always prefer the location. Quick check-in and good service
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you appreciated our location and found the check-in process to be quick and efficient.
At V Hotel Bencoolen, we strive to provide excellent service, and it is rewarding to know that our efforts have positively impacted your stay. Your kind words about our service motivate us to continue delivering exceptional experiences for all our guests.
We look forward to welcoming you back in the future, where we hope to exceed your expectations once again.
TL
Teh L. P.
10.0
/10
Reviewed 7 week(s) ago
I like the hotel, the service is friendly and fast 👍👍
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found our service to be both friendly and efficient.
At V Hotel Bencoolen, we strive to provide exceptional hospitality, and it is rewarding to know that our efforts have made a positive impression on you. Your kind words will certainly motivate our team to continue delivering outstanding service.
We look forward to welcoming you back in the future!
R***y
Leisure
9.4
/10
Reviewed 8 week(s) ago
Check-in and check-out were very fast. We arrived at 1 a.m. and checked in very quickly without a long wait. The location is excellent, close to the MRT, buses, and even in front of a mosque. It's located in a campus area with cool art exhibitions.
See original
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that your check-in and check-out processes were efficient, especially given your late arrival. Our team strives to ensure a seamless experience for all our guests, and it is gratifying to know that we met your expectations.
We appreciate your positive remarks regarding our location. Being situated near public transport options such as the MRT and buses, as well as in proximity to local attractions like art exhibitions and cultural sites, is indeed one of our key advantages. We are glad you found this aspect enjoyable during your stay.
Your feedback is invaluable in helping us maintain high standards of service. Should you have any further comments or suggestions, please do not hesitate to reach out.
Thank you once again for choosing us, and we hope to welcome you back soon.
Centino D. S.
Leisure
9.4
/10
Reviewed 8 week(s) ago
Check-in time is very flexible, as long as there is an empty room, we can check-in immediately even if it is not check-in time.
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Thank you for taking the time to share your feedback regarding our check-in policy. We are delighted to hear that you appreciate the flexibility we offer in this regard.
At our establishment, we strive to provide a seamless experience for our guests, and it is encouraging to know that the option for immediate check-ins, contingent upon room availability, enhances your stay with us. Your satisfaction is our priority, and we are committed to maintaining such standards.
Should you have any further suggestions or require assistance during your next visit, please do not hesitate to reach out.
N***a
Business
8.8
/10
Reviewed 9 week(s) ago
Super strategic location, next to MRT station only 2 min which is very convenient esp if you are travelling with elderly or kiddos. Room is not too spacious but comfortable enough. Staff are friendly. Overall very worth to stay and recommended.
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location to be super strategic, especially in proximity to the MRT station. It is indeed a great advantage for our guests, particularly those traveling with elderly family members or young children.
We appreciate your comments about the comfort of the room and are glad that it met your needs during your visit. Our team takes pride in providing friendly service, and we will certainly pass along your kind words to them.
Your recommendation means a lot to us, and we are grateful for your positive review. We look forward to welcoming you back on your next visit.
DG
Dudy G.
Business
8.5
/10
Reviewed 9 week(s) ago
Good location, right above MRT station
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Thank you for taking the time to share your feedback regarding our location. We are delighted to hear that you appreciate our proximity to the MRT station, as we strive to provide convenient access for all our visitors.
Your positive remarks about our location reaffirm our commitment to offering a welcoming and accessible environment. We hope this convenience enhances your overall experience with us.
Should you have any further suggestions or require assistance, please do not hesitate to reach out. We look forward to serving you again in the future.
ta
triyaningsih a. p.
Leisure
8.1
/10
Reviewed 10 week(s) ago
The location is perfect, just 150m fm MRT station Bencoolen , bus top also walkable, convenient store just beside hotel, and there're food court and cafe near hotel. Masjid Bencoolen in front of hotel. The room is clean dan tidy, even not much spacious. The bathroom is clean, but as moslem traveller, we appreciate if there's bidet on the toilet. And the best point is there's a purifier water machine in the room🥰
Read More
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, being just 150 meters from the Bencoolen MRT station and in close proximity to various amenities such as a convenience store, food court, and café. It is wonderful to know that these aspects contributed positively to your experience.
We appreciate your kind words about the cleanliness and tidiness of your room and bathroom. Our housekeeping team works diligently to maintain high standards, and it is gratifying to receive recognition for their efforts.
Regarding your suggestion for a bidet in the bathroom, we understand the importance of this feature for our Muslim travelers. Please be assured that we will take this into consideration as we continually strive to enhance our facilities and services.
Lastly, we are pleased that you enjoyed having access to a water purifier machine in your room. Providing quality amenities is part of our commitment to ensuring a comfortable stay for all our guests.
Thank you once again for your valuable feedback. We hope to welcome you back soon!
N
Nura
9.4
/10
Reviewed 11 week(s) ago
Had a wonderful stay at V Bencoolen Hotel. The room was clean and comfortable, Ms. Kelli and staff were friendly and helpful, and the location was perfect. Would definitely come back!
3 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a clean and comfortable stay at V Bencoolen Hotel. It's great to know that Ms. Kelli and our staff made a positive impact on your experience, and we truly appreciate your kind words about our location. We can't wait to welcome you back for another fantastic visit!
Number of reviews per page
20
40