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Raphael Penthouse Suites

Guest Houses
8.2
/10
Very Good
28 reviews

What Guests Say About Their Stay

David
10.0
/ 10
Great staff. From the moment we arrived to when we left, they were so helpful and friendly. Will definitely come back
Renee
10.0
/ 10
Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
Taichi
10.0
/ 10
Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
In the Area
See Map
South Wing Nelson Mandela Squ Fifth St, City of Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, South Africa, 2196

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Raphael Penthouse Suites is a guesthouse is located at Johannesburg. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Raphael Penthouse Suites

South Wing Nelson Mandela Squ Fifth St, City of Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, South Africa, 2196
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Discover More About Raphael Penthouse Suites

Location


Raphael Penthouse Suites is a guesthouse is located at Johannesburg.

About Raphael Penthouse Suites

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The guesthouse’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Raphael Penthouse Suites is a guesthouse with great comfort and excellent service according to most guesthouse's guests.

Get precious and unforgettable moment during your stay at Raphael Penthouse Suites.

All facilities in Raphael Penthouse Suites

Others Raphael Penthouse Suites
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Outdoor pool
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Parking
  • Smoking area
  • Terrace

Transportation

  • Limo or town car service
  • Valet parking

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Raphael Penthouse Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately ZAR 150 for adults and ZAR 80 for children
  • Airport shuttle fee: ZAR 1090 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Raphael Penthouse Suites
60
Number of floors in Raphael Penthouse Suites
3
Another facilities in Raphael Penthouse Suites
Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Raphael Penthouse Suites

What are available facilities at Raphael Penthouse Suites?
There are top facilites at Raphael Penthouse Suites such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Raphael Penthouse Suites?
The standard check-in time at Raphael Penthouse Suites is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00
Does Raphael Penthouse Suites provide breakfast?
Yes, Raphael Penthouse Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Raphael Penthouse Suites have?
Raphael Penthouse Suites is a 5.0-star hotel.
How many floors does Raphael Penthouse Suites have?
Raphael Penthouse Suites has 3 floors.
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More Reviews from Other Guests in Raphael Penthouse Suites

Overall Ratings & Reviews Raphael Penthouse Suites

Other sources (28)
8.2
Very Good
From 28 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Raphael Penthouse Suites

Number of reviews per page
20
40
Top reviews
Sachin Dilip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were very attentive and helpful
David
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff. From the moment we arrived to when we left, they were so helpful and friendly. Will definitely come back
Socrates
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It took a while to fix the sauna
Karen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

My stay would have been good if we were not eaten up by bedbugs. We did not sleep the entire night as I was itching uncontrollably by the bites. I caught one bedbug and took it to the reception desk. The receptionist was very nice and brought me a clean sheet and blanket to sleep in the chair as I could not sleep in the bed anymore. The next morning I was told by the morning receptionist that someone would contact me from the hotel. No one did not even by email. I reported it to my credit card company, and they refused to refund my payment of $283.45 for the nights stay. My biggest fear was bringing bedbugs back into NY with me. I think it was ridiculous that the hotel did not did not refund me as I did not want to write a negative review because I was waiting for them to do the honorable thing of refunding me.
Read More
RAMOTSUMI
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice apartment
charles
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location. Very close to shopping center and restaurants.
Socrates
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice and friendly
Alice
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

I liked the friendly and helpful staff, nice furnishings in the apartments and adequately stocked with all the necessities for such accommodation! The bed was comfortable with very nice bed linen! Like the proximity to Sandton City and Mandela Sq! All in all I thought the Raphael was very good value for money! I did not like the view from my room.. faced the wall (but at least it wasn’t concrete and plain, but would have preferred a city view!
Read More
Ivan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great place to stay. Near the mandela square with all the facilities.
Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
Taichi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
Justin
icon-Business
Business
2.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Literally terrible experience in a shabby and worn out and hugely overpriced room. I'm traveling on business and booked this property because I thought I might benefit from the lounge area and kitchen but the carpet was soaking wet from leakage from the patio, the sofa was beyond worn out, the wardrobe doors didn't slide / close properly and the bedroom still has a square CRT TV as if it's 1994! Really a terrible shambles of an experience, not to mention lifts not working on the day I arrived.
Read More
Kenton
icon-Business
Business
10.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

Great location, great apartment, only one slight criticism and that was there was no iron or ironing board in the apartment.
Bineet
8.0
/10
Reviewed 490 week(s) ago

Hotels.com verified review

This is a great place to stay if you want quiet and businesses like environment but still in the midst of all the action
Verified traveler
8.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

Furniture is dated and wifi poor.
LAURE
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Si vous voulez le petit déjeuner, il faudra accepter de marcher dans le labyrinthe de la tour pour aller de l’autre côté dans le resraurant d’un autre hotel
Gerrit
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This hotel could be a pearl in Sandton, however, the photos of the property hide investment in maintenance. One of only a few hotels we’ve stayed in which has so few sockets for charging a laptop or indeed a phone. We found blood on the tiles in one of the two bathrooms in the 2 bedroom suite. The pigeons enjoyed our jacuzzi on the enormous balcony. We certainly weren’t going to get into that tub. A disappointing stay which didn’t meet our expectations.
Read More
Henrik
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Good location next to best shopping and dining. Good breakfast served at nearby hotel. Spacious rooms. Mold in the rooms, poor and not very friendly service, many technical issues, for example they could not make keys for our rooms and wifi worked only half of the time. Tried to charge extra for breakfast that was included. All in all, not what to expect from a 5 star hotel
Read More
Markus
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Um es vorwegzunehmen, die zahlreichen Restaurants am Square sind nicht so lärmig. Die laufenden Airconditioner allerdings schon. Das Apartment ist ein bisschen in die Jahre gekommen aber Preis/Leistung stimmt. Ideal für Familien. Im Herzen von Sandton City mit Zugang zu all den Shops und Restaurant. Nähe Gautrain. I
Jeremy
8.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

Good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Raphael Penthouse Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Raphael Penthouse Suites

Other sources (28)
8.2
Very Good
From 28 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Raphael Penthouse Suites

Number of reviews per page
20
40
Top reviews
Sachin Dilip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were very attentive and helpful
David
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff. From the moment we arrived to when we left, they were so helpful and friendly. Will definitely come back
Socrates
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It took a while to fix the sauna
Karen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

My stay would have been good if we were not eaten up by bedbugs. We did not sleep the entire night as I was itching uncontrollably by the bites. I caught one bedbug and took it to the reception desk. The receptionist was very nice and brought me a clean sheet and blanket to sleep in the chair as I could not sleep in the bed anymore. The next morning I was told by the morning receptionist that someone would contact me from the hotel. No one did not even by email. I reported it to my credit card company, and they refused to refund my payment of $283.45 for the nights stay. My biggest fear was bringing bedbugs back into NY with me. I think it was ridiculous that the hotel did not did not refund me as I did not want to write a negative review because I was waiting for them to do the honorable thing of refunding me.
Read More
RAMOTSUMI
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice apartment
charles
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location. Very close to shopping center and restaurants.
Socrates
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice and friendly
Alice
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

I liked the friendly and helpful staff, nice furnishings in the apartments and adequately stocked with all the necessities for such accommodation! The bed was comfortable with very nice bed linen! Like the proximity to Sandton City and Mandela Sq! All in all I thought the Raphael was very good value for money! I did not like the view from my room.. faced the wall (but at least it wasn’t concrete and plain, but would have preferred a city view!
Read More
Ivan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great place to stay. Near the mandela square with all the facilities.
Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
Taichi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
Justin
icon-Business
Business
2.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Literally terrible experience in a shabby and worn out and hugely overpriced room. I'm traveling on business and booked this property because I thought I might benefit from the lounge area and kitchen but the carpet was soaking wet from leakage from the patio, the sofa was beyond worn out, the wardrobe doors didn't slide / close properly and the bedroom still has a square CRT TV as if it's 1994! Really a terrible shambles of an experience, not to mention lifts not working on the day I arrived.
Read More
Kenton
icon-Business
Business
10.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

Great location, great apartment, only one slight criticism and that was there was no iron or ironing board in the apartment.
Bineet
8.0
/10
Reviewed 490 week(s) ago

Hotels.com verified review

This is a great place to stay if you want quiet and businesses like environment but still in the midst of all the action
Verified traveler
8.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

Furniture is dated and wifi poor.
LAURE
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Si vous voulez le petit déjeuner, il faudra accepter de marcher dans le labyrinthe de la tour pour aller de l’autre côté dans le resraurant d’un autre hotel
Gerrit
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This hotel could be a pearl in Sandton, however, the photos of the property hide investment in maintenance. One of only a few hotels we’ve stayed in which has so few sockets for charging a laptop or indeed a phone. We found blood on the tiles in one of the two bathrooms in the 2 bedroom suite. The pigeons enjoyed our jacuzzi on the enormous balcony. We certainly weren’t going to get into that tub. A disappointing stay which didn’t meet our expectations.
Read More
Henrik
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Good location next to best shopping and dining. Good breakfast served at nearby hotel. Spacious rooms. Mold in the rooms, poor and not very friendly service, many technical issues, for example they could not make keys for our rooms and wifi worked only half of the time. Tried to charge extra for breakfast that was included. All in all, not what to expect from a 5 star hotel
Read More
Markus
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Um es vorwegzunehmen, die zahlreichen Restaurants am Square sind nicht so lärmig. Die laufenden Airconditioner allerdings schon. Das Apartment ist ein bisschen in die Jahre gekommen aber Preis/Leistung stimmt. Ideal für Familien. Im Herzen von Sandton City mit Zugang zu all den Shops und Restaurant. Nähe Gautrain. I
Jeremy
8.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

Good
Number of reviews per page
20
40