Aria Hotel Jeju

Older hotel but convenient located in Jungmun. Staff was very friendly and things were clean.

Checked in late around 9.00pm. Staff was very helpful in getting us settled in.

Property is dated. I would of given 3 stars but I have an extra for the staff. Front desk was very nice and helpful. I was happy to interact as I walked by.

1) The first room we were given had a leak at the base of the toilet. It was disgusting to find within a few minutes of being in the room. The hotel changed our room which was the least they could do. 2) However, the new room had a sink drain which was not attached properly to the sink. It was more a hose loosely fitted to the sink which would suddenly detach when we tried to use sink. We had to use bathtub as the sink. 3) The hanger rack in the closet must have been about 7 feet high. We complained to the staff and were told all the rooms were like this. It was absolutely ridiculous how anyone is supposed to the closet. 4) In the hallway, the hotel was running some kind of aromatherapy but it was just so overpowering. 5) The furniture and towels provided looked very worn and fraying. The hotel was a HUGE disappointment!

Rooms were spacious and ocean view great

Amazing and friendly staff. Can speak English well. The rooms are a cool european vibe. Good view of the ocean. Pleasant experience.

Nice views, good location with local businesses around and good restaurants

It was a nice view of the ocean. It was very quiet and the bed was comfy.

the floor was so clean, when i wiped with a wet tissue. service was excellent, but the sound by other rooms was little loud

Great hotel & great service-we enjoyed our visit to Jeju-do!

Attn. Manager Hi, I stayed last night in room 510 and 511 for my co-worker but had some confusion when checking in. I had ordered through Hotels.com for Jenny to stay for 2 nights and I had 2 rooms booked for 1 night. The front desk said there was no such booking. Also for some strange reason we both received a phone call from management at around midnight. Also I asked the guy at the reception for a 6am taxi to be pre-booked and asked carefully several times if He understood me.It was important for our work at the golf event at the CJ Cup. Unfortunately in the morning there was no taxi and no-one at the front desk. I thought the front desk would have someone there by 6am. This was very frustrating.Can you explain why our Hotels.com booking for Jenny was not in the system and why the taxi wasn’t pre-booked? Regards, Peter

Service very good. The rooms are clean and everything looks in good condition. The only thing that I didn’t liked is that it looks better in the pictures and when we opened the door it was kind of meh. But dont get me wrong, its a nice hotel with a nice staff and comfortable rooms.

You can take bus 600 from Jeju airport and stop at Jungmun tourist bus stop (u can use the T-money card). After getting off the bus, you will come to a cross road, cross over to the gas station, then cross the road again, now the gas station should be on your left hand side (you should be able to see the hotel from the bus stop). It is abit of an uphill climb to the hotel. We did see the ocean but its quite faraway. If you don't drive like us, we suggest to only stay a night (we stayed 3). Jungmum resort is quite boring, the attractions are quite dated. The beach is ok.. There are several eateries, starbucks and a newly opened Mcdonalds nearby so no worries about food. The staff we met knows only very basic English (we tried to get suggestions to other places of Jeju by public transport, in the end we just lazed around the area). The breakfast is very limited, and by that i mean if u go after 9am (breakfast ends at 9.30am), you might only get bread. There is only basic coffee, tea, white bread (butter & Jam), cereal & Milk, banana (i cn remember the menu, even after a few weeks that is how limited it is.) There are 2 massage chairs beside the gym (good to kill some time).

Room condition is good. Very clean and staff are kind. Amenities and Breakfast are so so. the location is a bit far from public transportation. However overall it was okay!

I like the hotel but I arrived to the hotel at 9 am and the check in was only until 3 pm so it's really unfair paying for not even one complete day

Friendly staff on front desk, check-in very quick and easy. Room was spacious with work desk and also coffee table and 2 easy chairs En suite bathroom was also quite spacious

The hotel is in a quiet area about 10-15 min walk from attractions like the Teddy Bear Museum, Ripley's Believe It or Not, Alive Museum, Cheongjeyeon waterfall. Very clean and nice room overlooking the area and sea (in the distance).

The hotel was very nice. It looked nice on the outside, and the inside. The staff were top notch. Every time I asked for them to call a cab I had one there in 5 minutes flat. They even held our luggage for us after we checked out since our flight didn't leave Jeju for several more hours. The downside is that the bed was as hard as a rock. My girlfriend and I both ended up low on sleep after our stay because we just couldn't stay asleep on such an uncomfortable bed.

Nice hotel, but far from the main Jungmun resort attractions and the Limousine Bus 600 bus stop. Somehow I was under the impression that it was rather near when sourcing. It is near the main street where the local buses are, so if you are up to the challenge of taking local buses, the hotel location is ideal as the other hotels are further in the resort area. The hotel entrance is uphill, so be prepared for a small climb. Route from Limousine bus stop to hotel is also upslope. Staff is friendly, but service not like the hotel I stayed in Seoul. Room is big with bath tub. The doorway light in my room was spoilt and it seemed like it was spoilt long ago as the staff was seemingly awared when I requested them to fix it. Wasn't fixed during my entire stay. No staff updated me as to why it wasn't fixed too. TL;DR: Consider this hotel iff you really want to stay at Jungmun resort area and the main hotels are out of reach, and you either plan on renting a car or dont mind the daily hiking.

I've stayed 2 nights, it 1 hour driving distance from the Jeju airport. Parking space was big enough. However, I am very enjoy to stay here because is not a busy area and relax but the surrounding shop and restaurant are close at 9pm (local hour). For sure I will visit again.